Initial Notification: webDealer Unavailable (2/22/2024 @ 9:59 AM)

Good morning,

TxDMV is aware that webDealer is unavailable. TxDMV HQ experienced a power outage a
short time ago which impacted our network connectivity and applications, including
webDealer.

Support staff are working to resolve the issue.  We will provide an update once the issue is
resolved.

We apologize for the inconvenience and any impact on you or your customers.


As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDealer
as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Internet Down tags are valid for one
year from the date they are printed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Initial Notification: webDealer Unavailable (2/22/2024 @ 9:59 AM)

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