Good morning,
Following the release of RTS 23.3 over this past weekend, Inventory
could not be re-issued after voiding of general issue inventory.
This issue has now been resolved.
Inventory can now be re-issued after voiding general inventory.
We apologize for the inconvenience and any impact on you or
your customers.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
RESOLVED: RTS POS General Inventory Issue (06/22/2023 @ 11:20 AM)
Good evening,
The webDEALER system maintenance was completed as of 11:00 PM this evening, Monday, 06/19/2023.
Please remember that if you used an Internet Down tag, you must enter the information for that tag into
webDEALER as soon as the system is accessible. Doing this will ensure you always have the full allocation
of unused Internet Down tags available when you need them. Also remember that unused Internet
Down tags are valid for one year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Completed: webDEALER System Maintenance (06/19/2023 @ 11:00 PM)
Good afternoon,
The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled
maintenance for the webDealer System starting at 10:00 PM this evening, Monday
(06/19/2023), lasting up to 11:00 PM. During the deployment window, you may
experience intermittent connectivity when accessing the webDealer system.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDealer
as soon as the system is accessible. Doing this, will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Internet Down tags are valid for one
year from the date they are printed.
Note: A notification update will be published once the webDealer maintenance is
completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Initial Notification: webDealer Scheduled Maintenance (06/19/2023 @ 04:15 PM)
Good afternoon,
Following the release of RTS 23.3 over the weekend, Support Staff are
aware of the following issue:
Issue:
Inventory cannot be re-issued after voiding of general issue inventory.
Workaround:
Please set aside the plate for now, and do not use it until this issue has
been reported as resolved.
An update will be provided once the issue has been resolved.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: RTS POS General Inventory Issue (06/19/2023 @ 2:50 PM)
Good morning,
The deployment of the eLicensing system updates was completed as of 5:46 AM
this morning, Sunday, 06/18/2023.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Completed: eLicensing Release 23.3 (06/18/2023 @ 5:46 AM)
Good morning,
The deployment of the webDEALER system updates was completed as of 5:46 AM this morning, Sunday, 06/18/2023.
Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Completed: webDEALER Release 23.3 (06/18/2023 @ 5:46 AM)
Good morning,
The deployment of the Registration and Titling System (RTS) system updates was completed
as of 5:46 AM this morning, Sunday, 06/18/2023.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Completed: RTS Release 23.3 (06/18/2023 @ 5:46 AM)
Good afternoon,
Over the weekend of June 17, 2023, the Texas Department of Motor Vehicles
(TxDMV) will update the webDealer System with Release 23.3 which contains the
content summarized below.
Please kindly ignore the previous webDealer Addendum bulletin which was sent
earlier this afternoon. This follow-up bulletin contains the UPDATED webDealer
Addendum attachment (below) and the UPDATED Enhancements summary as
follows:
Enhancements:
webDealer:
• Ability for County to Designate when a Dealer Deputy can Print Registration Sticker Receipts
• Ability for County to Authorize a Dealer Deputy to issue Standard Exempt License Plates
• Allow Dealer to Locate DMV Rejected Transactions
Please note: For your convenience, the webDealer 23.3 UPDATED Addendum is attached.
For detailed information about the items listed above, please refer to the Addendum.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
webDealer 23.3 Addendum – UPDATED (06/16/2023 @ 4:00 PM)
Good afternoon,
Over the weekend of June 17, 2023, the Texas Department of Motor Vehicles
(TxDMV) will update the webDealer System with Release 23.3 which contains the
content summarized below.
Enhancements:
webDealer:
• Ability for county to designate dealer to print receipt with sticker for a title
application or only upon Approval
• Auction Bypass Inspection Buyer Tag Report
• View Documents pop-up Review and Return Screen
• Ability for County to authorize Dealer Deputy to issue “Exempt” Title and Plates
• Enable handling of Corrected Title Rejected Transactions
• Add Batch ID Link on Title Preview in webSALVAGE
Please note: For your convenience, the webDealer 23.3 Addendum is attached.
For detailed information about the items listed above, please refer to the Addendum.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
webDealer 23.3 Addendum (06/16/2023 @ 3:15 PM)
Good afternoon,
Over the weekend of June 17, 2023, the Texas Department of Motor Vehicles (TxDMV)
will update the Registration and Titling System (RTS) with Release 23.3 which contains the
content summarized below.
Enhancements:
RTS:
• Discontinue SLPs – Univ. of Missouri and Georgia Tech
• County Renewals Report P446918 added TRENEW and update totals
• Texas Realtor Non-Vendor SLP
• Austin FC – Vendor SLP
• Update NMVTIS Brand Mapping
• County Tax Office ability to process Title Rejection Requests (RTS-POS)
• Prevent Issuance of Duplicate Plate (webDEALER, webSUB, RTS)
• Only apply “JUNKED ON” remark for Junk Codes 3,9,4, 5, or 7
• Automatically mark VIN errors as Rejected and provide report to Counties
Please note: For your convenience, RTS Release Notes 23.3 are attached. For detailed information
about the items listed above, additional enhancements and issue resolutions after the release has
been deployed, please refer to the TAC Hub (www.txdmv.gov/tax-assessor-collectors).
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
County RTS Release Notes 23.3 (06/16/2023 @ 3:15 PM)
|
Source: Motorist Services
eVIEW for Texas Rangers ( Crossover ) Specialty License Plate
Good afternoon,
The RTS connectivity issues have now been resolved. RTS users can log in successfully.
Gentle reminder on addressing transaction processing issues / recommended procedures
should you experience similar issues in the future
Scenario #1: You have completed the transaction but can’t print the transaction receipt.
○ Attempt to re-print the receipt
○ If unable to re-print, void the transaction and re-process the transaction
• You will need to run a transaction reconciliation report to obtain the trans ID#,
in order to void, should you not have the trans ID# already
Scenario #2: You did not complete the transaction, and when you try to complete it,
the system tells you that the transaction is still in-process.
○ Access the pending transaction from your set asides
○ This should allow you to access the transaction to complete processing
Scenario #3: You did not complete the transaction, and it’s not in set aside.
○ Run the transaction reconciliation report to verify those transactions
which are not completed
○ Redo transaction if the transaction was not completed.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
RESOLVED: RTS Connectivity Issues and transactions (06/14/2023 @ 4:00 PM)
Good afternoon,
On the weekend of June 17, 2023, the Texas Department of Motor Vehicles (TxDMV) will
update the eLicensing System starting at 6:00 PM Saturday (06/17/2023), lasting up to
10:00 AM Sunday (06/18/2023). During the deployment window, you may experience
intermittent connectivity when accessing the eLicensing system.
Note: A notification update will be published after the eLicensing deployment is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Reminder Notification: eLicensing Release 23.3 (06/17/2023 @ 6:00 PM)
Good afternoon,
On the weekend of June 17, 2023, the Texas Department of Motor Vehicles (TxDMV)
will update the webDealer System starting at 6:00 PM Saturday (06/17/2023), lasting
up to 10:00 AM Sunday (06/18/2023). During the deployment window, you may
experience intermittent connectivity when accessing the webDealer system.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDealer
as soon as the system is accessible. Doing this, will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Internet Down tags are valid for one
year from the date they are printed.
Note: A notification update will be published once the webDealer deployment is
completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Reminder Notification: webDealer Release 23.3 (06/17/2023 @ 6:00 PM)
Good afternoon,
On the weekend of June 17, 2023, the Texas Department of Motor Vehicles (TxDMV)
will update the Registration and Titling System (RTS) and associated applications. During
the deployment window, you may experience intermittent connectivity when accessing
the following RTS applications:
Starting at 6:00 PM Saturday (06/17/2023), lasting up to 10:00 AM Sunday (06/18/2023):
Note: A notification update will be published after the RTS deployment is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Reminder Notification: RTS Release 23.3 (06/17/2023 @ 6:00 PM)
Good afternoon,
TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in.
Support staff has implemented a series of “unlocks” to address the RTS user log in issues.
If you are a RTS user that did not experience a login issue and/or did not experience any
lock out on your account, we still ask that you kindly log out of RTS, then log in again in order
to synchronize with RTS “unlock” commands so as to reestablish assured connectivity.
Support staff are working to resolve the issue. We will provide an update once the issue is resolved.
06/14/2023 @ 2:35PM – Update on handling transactions
Scenario #1: You have completed the transaction but can’t print the transaction receipt.
○ Attempt to re-print the receipt
○ If unable to re-print, void the transaction and re-process the transaction
• You will need to run a transaction reconciliation report to obtain the trans ID#,
in order to void, should you not have the trans ID# already
Scenario #2: You did not complete the transaction, and when you try to complete it,
the system tells you that the transaction is still in-process.
○ Access the pending transaction from your set asides
○ This should allow you to access the transaction to complete processing
Scenario #3: You did not complete the transaction, and it’s not in set aside.
○ Run the transaction reconciliation report to verify those transactions
which are not completed
○ Redo transaction if the transaction was not completed.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Update Notification: RTS Connectivity Issues and transactions (06/14/2023 @ 2:35 PM)
Good afternoon,
TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in.
Support staff has implemented a series of “unlocks” to address the RTS user log in issues.
If you are a RTS user that did not experience a login issue and/or did not experience any
lock out on your account, we still ask that you kindly log out of RTS, then log in again in order
to synchronize with RTS “unlock” commands so as to reestablish assured connectivity.
Support staff are working to resolve the issue. We will provide an update once the issue is resolved.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: RTS Connectivity Issues (06/14/2023 @ 12:40 PM)
|
Source: Salvage Dealers
Online Verification of TxDMV GDN and Salvage Dealer Licenses Available
|
Source: Dealers and Manufacturers
Processing Update and Application Status Guide for TxDMV GDN and Salvage Dealer Licenses
Good morning,
On the weekend of June 17, 2023, the Texas Department of Motor Vehicles (TxDMV) will
update the eLicensing System starting at 6:00 PM Saturday (06/17/2023), lasting up to
10:00 AM Sunday (06/18/2023). During the deployment window, you may experience
intermittent connectivity when accessing the eLicensing system.
Note: A notification update will be published after the eLicensing deployment is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Initial Notification: eLicensing Release 23.3 (06/17/2023 @ 6:00 PM)
Good morning,
On the weekend of June 17, 2023, the Texas Department of Motor Vehicles (TxDMV)
will update the webDealer System starting at 6:00 PM Saturday (06/17/2023), lasting
up to 10:00 AM Sunday (06/18/2023). During the deployment window, you may
experience intermittent connectivity when accessing the webDealer system.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDealer
as soon as the system is accessible. Doing this, will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Internet Down tags are valid for one
year from the date they are printed.
Note: A notification update will be published once the webDealer deployment is
completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Initial Notification: webDealer Release 23.3 (06/17/2023 @ 6:00 PM)
Good morning,
On the weekend of June 17, 2023, the Texas Department of Motor Vehicles (TxDMV)
will update the Registration and Titling System (RTS) and associated applications. During
the deployment window, you may experience intermittent connectivity when accessing
the following RTS applications:
Starting at 6:00 PM Saturday (06/17/2023), lasting up to 10:00 AM Sunday (06/18/2023):
Note: A notification update will be published after the RTS deployment is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: RTS Release 23.3 (06/17/2023 @ 6:00 PM)
|
Source: Salvage Dealers
Online Verification of TxDMV GDN and Salvage Dealer Licenses Available (06/08/2023 @ 11:19 AM)
|
Source: Dealers and Manufacturers
TxDMV Board Meeting – June 8, 2023
|
Source: Dealers and Manufacturers
TxDMV Projects and Operations Committee Meeting – June 7, 2023
