|
Source: Motorist Services
Digital License Plate Program
|
Source: Motorist Services
Digital License Plate Program
|
Source: Tax Assessor-Collectors
Completed: Scheduled RTS System Maintenance (5/19/2022 @ 11:30 PM)
Good evening,
On May 19, 2022, the Texas Department of Motor Vehicles (TxDMV) updated the Registration and Titling System (RTS) with Release 12.0 – E which contains the content summarized below.
Enhancements:
RTS:
Please note: For your convenience RTS Release Notes 12.0 – E are attached. For detailed information about the items listed above, additional enhancements and issue resolutions after the release has been deployed, please refer to the TAC Hub (www.txdmv.gov/tax-assessor-collectors ).
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
County RTS Release Notes 12.0 – E (05/19/2022 10:30 PM)
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Source: News and Information
Executive Director Announcement News Release
|
Source: Tax Assessor-Collectors
Planned Maintenance: RTS (05/19/2022 @ 10:30 PM)
|
Source: Motorist Services
Electronic Renewal Notice Opt-in
|
Source: Insurance Industry
TxDMV Board Meeting – May 18
|
Source: Insurance Industry
TxDMV published rule proposals in the April 29, 2022, issue of the Texas Register
|
Source: Insurance Industry
TxDMV published adoptions in the April 29, 2022, issue of the Texas Register
|
Source: Insurance Industry
TxDMV published a rule proposal in the April 22, 2022, issue of the Texas Register.
|
Source: News and Information
Go for the gold! Performance Quality Recognition Program News Release
|
Source: News and Information
Keeping unsafe trucks off the road – News Release
Good evening,
The webDealer maintenance work was completed as of 06:30 PM this evening, 04/29/2022.
Thank you,
Texas Department of Motor Vehicles
IT Department
Source: Dealers and Manufacturers
Completed: webDealer Planned Maintenance (04/29/2022 @ 06:30 PM)
Good afternoon,
TxDMV will be performing maintenance on the webDealer application this evening, Friday,
April 29, 2022, starting at 6:00PM, lasting for up to 10 minutes.
You may experience intermittent connectivity using the webDealer application during
this evening’s maintenance window.
A notification will be published once the maintenance is completed.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Notification: webDealer Planned Maintenance at 6:00PM today (04/29/2022 @ 5:15 PM)
|
Source: Motor Carriers
Resolved: Issue: MCCS slowness (04/28/2022 4:45 PM)
|
Source: Motor Carriers
Update: MCCS slowness (04/27/2022 1:50 PM)
Good evening,
RTS Batch processing is complete. All transactions for 4/26/2022 have processed and
reports are now available.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Resolved: RTS Batch Reports are now available (4/26/2022 8:38 PM)
Good afternoon,
The TxDMV RTS Batch for the night of 4/25/2022 is still processing at this time, including
transactions and reporting. For this reason, Cognos and Administrative Reporting will be
delayed, including the following:
Finance
1 Fee Type Funds Report
2 Funds Remittance Report
3 Week/Month TO Date Fees Report
4 Monthly Funds Report
5 E-Pay Deposit/Refund Notification Report
6 VTR Funds Adjustment Report
7 Out of County Sales Tax Report
Title
1 NMVTIS Inquiry Report
2 Duplicate CCO Titles Issues Report
Fraud Reports
Administrative
1 Voided Transactions Report
At this time, we anticipate reports will be available by 8:00 pm.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Update: RTS Batch Report is delayed (04/26/2022 4:20 PM)
Good morning,
The TxDMV RTS Batch for the night of 4/25/2022 is still processing at this time, including
transactions and reporting. For this reason, Cognos and Administrative Reporting will be
delayed, including the following:
Finance
1 Fee Type Funds Report
2 Funds Remittance Report
3 Week/Month TO Date Fees Report
4 Monthly Funds Report
5 E-Pay Deposit/Refund Notification Report
6 VTR Funds Adjustment Report
7 Out of County Sales Tax Report
Title
1 NMVTIS Inquiry Report
2 Duplicate CCO Titles Issues Report
Fraud Reports
Administrative
1 Voided Transactions Report
At this time, we anticipate reports will be available by 5:00pm.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: RTS Batch Report is delayed (04/26/2022 7:31AM)
Good evening,
The webDealer maintenance was completed as of 10:45 PM this evening, 04/25/2022.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Completed: webDealer "Payment Completed" update (04/25/2022 @ 10:50 PM)
Good afternoon,
The Texas Department of Motor Vehicles will be undertaking scheduled maintenance
to the webDealer system this evening Monday, April 25th, 2022, starting at 10:30pm,
lasting up to 11:00pm.
As webDealer users navigate to “Payments Completed” from the “Payments” Menu,
the webDealer system will normally retrieve the last 30 days of payment data.
We have received reports that, in some cases, some webDealer users will experience
a delay (or timeout) to occur due to the large amount of payment data being retrieved.
In an effort to avoid the delay (or timeout) which some webDealer users may experience
when requesting payments data, this evening’s webDealer system update will adjust
the time frame of data retrieved to only the last 7 days of payment data. Once the
webDealer user is reviewing the payment data screen, the user can elect to use the
search filter as appropriate in order to request specific date ranges other than
the initial 7 day payment summary.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Initial Notification: webDealer "Payment Completed" update (04/25/2022 @ 10:30 PM)
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Source: Motor Carriers
Initial Notification: Issue: MCCS slowness (04/25/2022 2:10 PM)
|
Source: Tax Assessor-Collectors
April 2022 NMVTIS Guide Update
**UPDATE**This message is to update the information in the recommendation section below. Please note the corrected dpi and file size recommendation. Sorry for any confusion caused by the previous message.
Good morning,
TxDMV IT Support is aware that some users are experiencing a “file is damaged” error message when scanning documents as intended attachments to title transactions in webDealer.
Please be aware that this error is not due to a webDealer application issue.
This error is due to title document attachments being scanned in at too high a resolution setting, resulting in a very large document attachment file size.
Recommendation:
To avoid this error, it is recommended that you scan title documents at a lower resolution setting on your scanner device, resulting in a smaller document attachment file size.
Each scanned title document attachment must be at least 200dpi or 7.5MB and ideally no more than 300dpi or 10MB.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Update: webDealer "file is damaged" error message (04/21/2022 7:55AM)
Good afternoon,
TxDMV IT Support is aware that some users are experiencing a “file is damaged” error message
when scanning documents as intended attachments to title transactions in webDealer.
Please be aware that this error is not due to a webDealer application issue.
This error is due to title document attachments being scanned in at too high a resolution setting,
resulting in a very large document attachment file size.
Recommendation:
To avoid this error, it is recommended that you scan title documents at a lower resolution setting
on your scanner device, resulting in a smaller document attachment file size.
Ideally, each scanned title document attachment should be less 200dpi or 7.5MB.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Informational: webDealer "file is damaged" error message (04/20/2022 4:06PM)