• Reg Manual.pdf

Source: Tax Assessor-Collectors
July 2022 Motor Vehicle Registration Manual Update

Good morning,

It has been reported that the RTS 72-Hour & 144-Hour permits function continues to experience some
processing issues.  Support staff are working to resolve the issue. 

Latest Update:

   •  The RTS Point-of-Sale (POS) system is currently unable to process 72-Hour and
       144-Hour permit transactions.  Troubleshooting continues.

   •  The Web Permit Application is unaffected and is working as expected.

Further updates will be provided as more information becomes available. 

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Update Notification: 72-Hour & 144-Hour Permits Issue (07/28/2002 @ 11:02 AM)

Good morning,

TxDMV will be conducting scheduled workstation maintenance beginning the evening
of Saturday, July 30, 2022, starting at 8:00 PM lasting up to 10:00 AM on Sunday, July 31, 2022. 
Your office has been identified as having some workstations subject to this maintenance.

Once the scheduled maintenance begins, identified workstations in your office will be
remotely scanned by Austin HQ over the course of the weekend.  Those workstations
may/may not receive updates from Austin HQ depending on current update status on
the workstation.

We ask that you leave your workstations powered on over the weekend so that Austin HQ
can determine whether certain workstations in your office may/may not require updates.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Initial Notification: Workstation Weekend Maintenance (07/28/2022 10:25 AM)

Good morning,

The RTS 72-Hour & 144-Hour permits function issue has now been resolved. 

Final Update:

   •  The RTS Point-of-Sale (POS) system is now able to process 72-Hour and
       144-Hour permit transactions.

   •  The Web Permit Application is working as expected.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Update Notification: 72-Hour & 144-Hour Permits Issue (07/28/2002 @ 09:30 AM)

Good morning,

Last week, Cognos users reported they were experiencing issues when requesting 
reports, despite refreshing the report request or starting a new reporting session. 
Some users were able to generate reports, but only after several attempts.  Users
also reported a “Can’t display page” error message while trying to run reports and/or
while trying to return to the Home Page on the Cognos portal.  Support Staff provided
a workaround to help alleviate some of the issues experienced by Cognos users.

We are happy to report that Cognos reporting issues have now been fully resolved. 

Cognos reporting functionality has been restored.  Users should no longer experience 
any issues when requesting reports.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Resolved: RTS/Cognos Reporting Issues (07/26/2022 @ 09:25 AM)

Good afternoon,

The RTS 72-Hour & 144-Hour permits function is currently experiencing some
processing issues.  Support staff are working to resolve the issue. 

Latest Update:

   •  The RTS Point-of-Sale (POS) system is currently unable to process 72-Hour and
       144-Hour permit transactions.  Troubleshooting continues.

   •  The Web Permit Application is unaffected and is working as expected.

Further updates will be provided as more information becomes available. 

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Update Notification: 72-Hour & 144-Hour Permits Issue (07/25/2002 @ 02:45 PM)

Good morning,

The RTS 72-Hour & 144-Hour permits function is currently experiencing some
processing issues.  Support staff are working to resolve the issue. 

An update will be sent as more information becomes available. 

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Initial Notification: 72-Hour & 144-Hour Permits Issue (07/25/2002 @ 10:00 AM)

Good morning,

The deployment of the Registration and Titling System (RTS) system updates was completed
as of 05:30 AM this morning, Sunday, 07/24/2022.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Completed: RTS Release 13.0.0 (07/24/2022 @ 05:30 AM)

Good morning,

Over the weekend of July 23, 2022, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with Release 13.0.0 which contains the content summarized below. 

Enhancements: 

RTS:

•  Added Validation of the USDOT Number to Prevent Issuance of a        
    72-Hour or 144-Hour Permit for Specific Vehicle Types

•  Updated Names of Plates on the RTS POS Fees Screen

•  New University of Florida (Crossover) Specialty License Plate

•  New University of Texas at El Paso (Crossover) Specialty License Plate

•  New University of Texas at San Antonio (Vendor) Specialty License Plate

• New Classic Black-Silver (Vendor) Specialty License Plate

• New Texas Parks and Wildlife Roadrunner (State) Specialty License Plate

• New Classic Pink-Silver (Vendor) Specialty License Plate

•  New Classic Blue-Silver (Vendor) Specialty License Plate

•  New Abilene Christian University (State) Special License Plate    

•  Added Multiple Address Verification for Vehicles    

•  Added a Check of the Address on a Dealer’s License

•  Added Validation of Lienholder Addresses

•  Added Verification of Dealer Addresses for Out of County

Please note: For your convenience, RTS Release Notes 13.0.0 are attached. For detailed information about the items listed above, additional enhancements and issue resolutions after the release has been deployed, please refer to the TAC Hub (www.txdmv.gov/tax-assessor-collectors).

Thank you,

Texas Department of Motor Vehicles
IT Services Division

• 13.0.0 RTS POS County Release Notes.pdf

Source: Tax Assessor-Collectors
County RTS Release Notes 13.0.0 (07/22/2022 11:40 AM)

Good morning,

On the weekend of July 23, 2022, the Texas Department of Motor Vehicles (TxDMV)
will update the Registration and Titling System (RTS) and associated applications.  During
the deployment window, you may experience intermittent connectivity when accessing
the following RTS applications:

Starting at 6:00 PM Saturday (7/23/2022), lasting up to 10:00 AM Sunday (7/24/2022):

• RTS POS
• webDealer/eTags
• Cognos
• webSub

Note: A notification update will be published after the RTS deployment is completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Final Reminder Notification: RTS Release 13.0.0 (07/23/2022 @ 6:00PM)

Good evening,

The planned Cognos system maintenance was completed as of 07:18 PM this evening.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

Source: Tax Assessor-Collectors
Completed: Cognos System Maintenance (07/20/2021 07:18 PM)

Good afternoon,

On the weekend of July 23, 2022, the Texas Department of Motor Vehicles (TxDMV)
will update the Registration and Titling System (RTS) and associated applications.  During
the deployment window, you may experience intermittent connectivity when accessing
the following RTS applications:

Starting at 6:00 PM Saturday (7/23/2022), lasting up to 10:00 AM Sunday (7/24/2022):

• RTS POS
• webDealer/eTags
• Cognos
• webSub

Note: A notification update will be published after the RTS deployment is completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Reminder Notification: RTS Release 13.0.0 (07/23/2022 @ 6:00PM)