Initial Notification: webDEALER Service Disruption 12:00PM – 12:30PM today. (11/02/21 10:30 AM)

Good morning,

The webDEALER system will be undergoing emergency maintenance this afternoon, Tuesday November 2, from 12:00PM to 12:30PM.  You may experience intermittent connectivity to the webDEALER system during the maintenance window.

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Internet Down tags are valid for one year from the date they are printed.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

 

 

Source: Dealers and Manufacturers
Initial Notification: webDEALER Service Disruption 12:00PM – 12:30PM today. (11/02/21 10:30 AM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Service Disruption 12:00PM – 12:30PM today. (11/02/21 10:30 AM)

Resolved: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 8:55PM)

Good evening,

webDEALER emergency maintenance has been completed.  The webDEALER system is now available. 

Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed. 

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

 

Source: Dealers and Manufacturers
Resolved: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 8:55PM)

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 8:55PM)

Update: webDEALER Service Disruption 6:30PM – 7:00PM today. Maintenance is ongoing. (11/01/21 7:20 PM)

Good afternoon,

The webDEALER system emergency maintenance work commenced at 6:30PM this evening, Monday November 1, and is still ongoing.  The maintenance window is now being extended beyond 7:00PM.  You may experience webDEALER intermittent connectivity during the maintenance window as Support Staff continue to work on maintenance activities.

TxDMV will provide an update once the emergency maintenance has been completed.  

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Internet Down tags are valid for one year from the date they are printed.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

 

 

Source: Dealers and Manufacturers
Update: webDEALER Service Disruption 6:30PM – 7:00PM today. Maintenance is ongoing. (11/01/21 7:20 PM)

Posted in Dealers and Manufacturers | Comments Off on Update: webDEALER Service Disruption 6:30PM – 7:00PM today. Maintenance is ongoing. (11/01/21 7:20 PM)

Initial Notification: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 6:20 PM)

Good afternoon,

The webDEALER system will be undergoing emergency maintenance this evening, Monday November 1, from 6:30PM to 7:00PM.  webDEALER will not be available during the maintenance window.

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Internet Down tags are valid for one year from the date they are printed.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

 

 

Source: Dealers and Manufacturers
Initial Notification: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 6:20 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 6:20 PM)

MCCS and eLINC: Address Verification Issues Resolved

Important Notice

The address verification issues within MCCS and eLINC have been resolved.  

Contact TxDMV’s Credentialing Section at 1-800-299-1700, option 3 for more information.

We apologize for the earlier inconvenience. 

 

 

Source: Motor Carriers
MCCS and eLINC: Address Verification Issues Resolved

Posted in Motor Carriers | Comments Off on MCCS and eLINC: Address Verification Issues Resolved

MCCS and eLINC: Address Verification Issues CORRECTION

Correction: Important Notice

TxDMV is currently experiencing technical issues with the address verification within MCCS and eLINC. We are currently working to resolve this issue. 

The earlier message had an incorrect contact. Contact TxDMV’s Credentialing Section at 1-800-299-1700, option 3 for more information.

The TxDMV regrets the inconvenience.

We will send out a notification when the issue has been resolved.  

 

 

Source: Motor Carriers
MCCS and eLINC: Address Verification Issues CORRECTION

Posted in Motor Carriers | Comments Off on MCCS and eLINC: Address Verification Issues CORRECTION

MCCS and eLINC: Address Verification Issues

Important Notice

TxDMV is currently experiencing technical issues with the address verification within MCCS and eLINC. We are currently working to resolve this issue. 

You may contact Commercial Fleet Services at 1-800-299-1700, option 5 for more information.

The TxDMV regrets the inconvenience.

We will send out a notification when the issue has been resolved.  

 

 

Source: Motor Carriers
MCCS and eLINC: Address Verification Issues

Posted in Motor Carriers | Comments Off on MCCS and eLINC: Address Verification Issues

FY 2022 County Equipment Requests and FY 2021 Charges

             

                  FY 2022 County Equipment Requests and FY 2021 Charges

Please review and distribute as appropriate.

The FY 2022 request period for additional workstations begins Monday, November 1, 2021. 

PLEASE NOTE:  If you submitted a request in November 2020 that has not been fulfilled, please do not resubmit the same request this year. Our Information Technology Services Division will continue to fulfill requests as they are able, including pending FY 2021 requests and any new FY 2022 requests.

SECOND WORKSTATION REQUEST PERIOD ADDED:  There will also be a second opportunity to request additional workstations during March 2022.  This is a policy change, effectively immediately, to better accommodate county planning needs.

Please submit requests to RTS-Workstation-Allocations@TxDMV.gov using the County Equipment Request Form. If you are submitting a request to lease a workstation, please include a signed lease agreement. We must have a signed lease agreement before your request can be processed. 

FY 2021 CHARGES:  Invoices for FY 2021 leased workstation charges will be sent during the second quarter of FY 2022. Starting this year, and going forward, any charges incurred for leases (or other charges per the County Equipment Guide), will be assessed in arrears. Although the County Equipment Guide states a county may also incur costs for Texas Department of Motor Vehicles or vendor-assisted equipment moves, excess receipt paper (VTR-500-RTS) or toner cartridges, or various equipment replacements, those charges will not be assessed for FY 2021. We are currently reviewing existing policy, and any changes to policy outlined in the County Equipment Guide will be communicated later this fiscal year. 

Thank you for your continued cooperation and patience regarding workstations and equipment.

 

Roland D. Luna, Sr.
Division Director
Vehicle Titles and Registration

Glenna Bowman
Chief Financial Officer
Finance and Administrative Services

 

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

            

 

 

 

 

Source: Tax Assessor-Collectors
FY 2022 County Equipment Requests and FY 2021 Charges

Posted in Tax Assessor-Collectors | Comments Off on FY 2022 County Equipment Requests and FY 2021 Charges

TxDMV Board Meeting – October 29, 2021

Board Meeting
Friday, October 29, 2021 – 8:00 a.m.

THE PUBLIC PHYSICAL LOCATION WITH PRESIDING OFFICER:
Texas Department of Motor Vehicles
4000 Jackson Ave., Building 1, Lone Star Room
Austin, Texas 78731

Link to Meeting Agenda

TxDMV Board, committee, and advisory committee meetings are open to the public. Visit the TxDMV Board page for meeting agendas, material, the public comment registration form, and transcripts here: https://www.txdmv.gov/about-us/txdmv-board-meetings.

If you would like to comment on any agenda item, you must complete a speaker’s form at the registration table prior to the agenda item being taken up by the Board or send an email to GCO_General@txdmv.gov to register by providing the required information prior to the agenda item being taken up by the Board:

1. a completed Public Comment Registration Form; or
2. the following information:
    a. the agenda item you wish to comment on;
    b. your name;
    c. your address (optional), including your city, state, and zip code; and
    d. who you are representing.

Public comment will only be accepted in person. Each speaker will be limited to three minutes, and time allotted to one speaker may not be reassigned to another speaker.

 

 

Source: Dealers and Manufacturers
TxDMV Board Meeting – October 29, 2021

Posted in Dealers and Manufacturers | Comments Off on TxDMV Board Meeting – October 29, 2021

October 2021 Motor Vehicle Title Manual Update

Please review and distribute as appropriate.

The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov.

We welcome your feedback and encourage you to email any comments or suggestions to VTR_Title_Reg-Manual-Update@txdmv.gov (please note the underscores between VTR and Title and between Title and Reg).

Updates for this release are marked with red change bars in the text. 

Chapter 6 – Application and Issuance of Motor Vehicle Title
Section 6.10, “Stop Title Requests,” was updated to clarify that a temporary hold on a title record may be removed if requested by the party that initiated the hold request, as a result of changes from Senate Bill (SB) 1817 from the 87th Legislative Session.

Chapter 8 – Refusal/Denial of Title
Section 8.2, “Tax Assessor Collector Hearing,” and Section 8.3, “Bonded Title,” were updated to clarify these methods of obtaining title are not available to a salvage or nonrepairable motor vehicle, as a result of changes from SB 1817 from the 87th Legislative Session.

Chapter 23 – Foreclosure of Miscellaneous Liens
Section 23.1, “Mechanics Lien,” was updated to include changes for when a mechanic must file a copy of the foreclosure notice with a county tax assessor-collector for vehicles with a gross weight of 16,000 pounds or more.  These changes are the result of House Bill (HB) 2879 from the 87th Legislative Session, as outlined in the Registration and Title Bulletin (RTB) 003-21.  

Section 23.4, “Licensed Vehicle Storage Facility Lien,” and Section 23.5, “Self-Service Storage Facility Lien,” were updated to include the requirements for when a licensed vehicle storage facility takes possession of a vehicle from a self-service storage facility for disposition.  These changes are the result of SB 1181 from the 87th Legislative Session, as outlined in the RTB 002-21.  

In addition, Section 23.4, “Licensed Vehicle Storage Facility Lien,” was updated to specify a vehicle sold in compliance with Occupations Code, Chapter 2303, shall be titled and registered without the imposition by a county office of additional requirements not otherwise permitted by law, as a result of changes from SB 1817 from the 87th Legislative Session.

Thank you,

 

Roland D. Luna, Sr., Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
October 2021 Motor Vehicle Title Manual Update

Posted in Tax Assessor-Collectors | Comments Off on October 2021 Motor Vehicle Title Manual Update

October 2021 NMVTIS Guide Update

Please review and distribute as appropriate.

The latest update to the NMVTIS Guide (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov.

We welcome your feedback and encourage you to email any comments or suggestions to VTR_Title_Reg-Manual-Update@txdmv.gov (please note the underscores between VTR and Title and between Title and Reg).

Updates for this release are marked with red change bars in the text. 

Chapter 1 – Overview
Section 1.5, “State Participation,” was updated to include a new map that reflects Kansas as a participating state.

Chapter 3 – County Error Corrections
Section 3.1, “Review,” was updated to clarify that a Regional Service Center no longer provides copies of the title paperwork from film history for a rejected title transaction and the county tax assessor-collector office should continue to process these through the Correct Title Rejection event in the Registration and Title System (RTS).

Chapter 7 – Title Numbers and Issue Date
Section 7.3, “Title Samples and Title Information,” was updated to clarify where to find the title issue date for a duplicate Nebraska title and to enter this date into RTS for this title type.

Thank you,

 

Roland D. Luna, Sr., Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
October 2021 NMVTIS Guide Update

Posted in Tax Assessor-Collectors | Comments Off on October 2021 NMVTIS Guide Update

October 2021 Registration Manual Update

Please review and distribute as appropriate.

The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov.

The department welcomes your feedback and encourages you to email any comments or suggestions to VTR_Title_Reg-Manual-Update@txdmv.gov (please note the underscores between VTR and Title and between Title and Reg).

Updates for this release are marked with red change bars in the text.

Chapter 2 – Commercial Vehicles
Section 2.1, “Commercial Motor Vehicle or Truck-Tractor Fees,” was updated to specify the weight may be digitally or mechanically printed on a weight certificate. 

Chapter 6 – Exempt License Plates
Section 6.3, “Regular Exempt License Plates,” was updated as a result of Senate Bill (SB) 795, which added the Texas Military Department to the list of state agencies that may adopt rules exempting the agency from the requirement to print the title of the agency on each side of a motor vehicle under the control and custody of the agency.

Chapter 8 – Additional and Voluntary Fees
Section 8.7, “Optional County Fee for Transportation Projects,” was updated as a result of House Bill (HB) 1698, which added Brazos County to the list of counties authorized to collect an optional county fee of up to $10 for transportation projects. 

Chapter 12 – Off Highway, Log Loader, Forestry & Miscellaneous
Section 12.3, “Golf Cart,” was updated as a result of HB 1281, which amended Transportation Code, Sections 551.403, 551.4031 and 551.404, to specify that a golf cart may be operated in a master planned community as defined in the bill without a Golf Cart license plate. 

Chapter 19 – Military Specialty License Plates
Section 19.3, “Disabled Veteran Specialty License Plates,” was updated to specify that first set of DV plates ($3) without the ISA may be issued to only a motor home with a gross vehicle weight greater than 18,000 lbs.

Thank you,

 

Roland D. Luna, Sr., Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Motorist Services
October 2021 Registration Manual Update

Posted in Motorist Services | Comments Off on October 2021 Registration Manual Update

Joint Webinar Reminder

Please review and distribute as appropriate.

This is being sent as a friendly reminder that the Texas Department of Motor Vehicles (TxDMV) will host a webinar to provide information on how the Enforcement Division and the Vehicle Titles and Registration (VTR) Division each work to serve the county tax offices.

The presentation will be a brief overview of the primary functions within each division, providing useful and important information specific to each section within the respective division.

For your convenience, we have attached a copy of the presentation so you may follow along during the webinar. The webinar schedule is listed below, and space is limited. Please reserve your virtual “seat” by registering through one of the links.

Webinars

Tuesday, October 19, 2021, at 10:00 AM – 11:00 AM CST
https://attendee.gotowebinar.com/register/1086336598147517456

Thursday, October 21, 2021, at 2:00 PM – 3:00 PM CST
https://attendee.gotowebinar.com/register/1424806959107213584

Thank you,

 

VTR Division
Enforcement Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
Joint Webinar Reminder

Posted in Tax Assessor-Collectors | Comments Off on Joint Webinar Reminder

Resolved: Cognos Reporting Unavailable (10/14/2021 12:30 PM)

Good afternoon,

The Cognos system experienced an issue beginning at approximately 12:10PM where reports could not be generated.  Support Staff have since addressed the issue and it was resolved by 12:20PM. 

Cognos reporting functionality has been restored.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

Source: Tax Assessor-Collectors
Resolved: Cognos Reporting Unavailable (10/14/2021 12:30 PM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos Reporting Unavailable (10/14/2021 12:30 PM)

VTR & Enforcement Divisions – Roles and Responsibilities

To: Tax Assessor-Collector

Please review and distribute as appropriate.

The Texas Department of Motor Vehicles (TxDMV) strives to continually enhance our partnership with the county tax offices through transparency and communication. As part of this effort, we would like to take this opportunity to provide information on how the Enforcement Division will function as a result of it merging the Compliance and Investigations Division on August 1. We would also like to provide information on how the Enforcement Division and Vehicle Titles and Registration (VTR) Division each work to serve the county tax offices.

The presentation will be a brief overview of the primary functions within each division, providing useful and important information specific to each section within the respective division. Please join us online for this joint webinar provided by our Enforcement and VTR Divisions. The webinar schedule is listed below, and space is limited. Please reserve your virtual “seat” as soon as possible by registering through one of the links.

Webinars

Tuesday, October 19, 2021, at 10:00 AM – 11:00 AM CST
https://attendee.gotowebinar.com/register/1086336598147517456

Thursday, October 21, 2021, at 2:00 PM – 3:00 PM CST
https://attendee.gotowebinar.com/register/1424806959107213584

Thank you,

 

VTR Division
Enforcement Division
Texas Department of Motor Vehicles

 

If you have any questions concerning this communication, please contact your local TxDMV Compliance Specialist.

 

Source: Tax Assessor-Collectors
VTR & Enforcement Divisions – Roles and Responsibilities

Posted in Tax Assessor-Collectors | Comments Off on VTR & Enforcement Divisions – Roles and Responsibilities

Second Notification: Scheduled TxIRP Maintenance, Friday, Oct. 8, 7 p.m. – midnight

*REMINDER*

Important Information: No TxIRP Availability During Maintenance

The Texas apportioned registration system, TxIRP, will undergo scheduled maintenance and will be unavailable beginning on Friday, Oct. 8, at 7 p.m. through midnight.

We apologize for any inconvenience.

For questions, please contact the Commercial Fleet Services Office at 1-800-299-1700, option 5. Call center hours are 7:30 a.m. to 4:30 p.m., Monday – Friday. 

 

 

Source: Motor Carriers
Second Notification: Scheduled TxIRP Maintenance, Friday, Oct. 8, 7 p.m. – midnight

Posted in Motor Carriers | Comments Off on Second Notification: Scheduled TxIRP Maintenance, Friday, Oct. 8, 7 p.m. – midnight

Update: Cognos Monthly Funds Report (10/07/2021 01:50 PM)

Good afternoon,

 

Update to previous notification published on October 4th, 2021.


The Cognos Monthly Funds report is currently not including TERP fees. In order to address this issue, please be advised that TxDMV will run a monthly report update after hours this evening, Thursday, October 7, 2021. 

Please plan to rerun the Cognos Monthly Funds report tomorrow, Friday, October 8, 2021.  The updated report will include the TERP fees.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Tax Assessor-Collectors
Update: Cognos Monthly Funds Report (10/07/2021 01:50 PM)

Posted in Tax Assessor-Collectors | Comments Off on Update: Cognos Monthly Funds Report (10/07/2021 01:50 PM)

Scheduled MCCS Maintenance delayed

Important Information: Scheduled MCCS Maintenance Delayed

Maintenance for the Motor Carrier Credentialing System (MCCS) that had been scheduled for Thursday, Oct. 7, has been delayed. It will be rescheduled for a future date.

For questions, please contact Credentialing Services Office at 1-800-299-1700, option 3. Call center hours are 8 a.m. to 4:30 p.m., Monday – Friday. 

 

 

Source: Motor Carriers
Scheduled MCCS Maintenance delayed

Posted in Motor Carriers | Comments Off on Scheduled MCCS Maintenance delayed

Scheduled MCCS Maintenance, Thursday, Oct. 7, 5:15 p.m. – 10:15 p.m.

Important Information: No MCCS Availability During Maintenance

The Motor Carrier Credentialing System (MCCS) will undergo scheduled maintenance and will be unavailable beginning on Thursday, Oct. 7, at 5:15 p.m. through 10:15 p.m.

We apologize for any inconvenience.

For questions, please contact Credentialing Services Office at 1-800-299-1700, option 3. Call center hours are 8 a.m. to 4:30 p.m., Monday – Friday. 

 

 

Source: Motor Carriers
Scheduled MCCS Maintenance, Thursday, Oct. 7, 5:15 p.m. – 10:15 p.m.

Posted in Motor Carriers | Comments Off on Scheduled MCCS Maintenance, Thursday, Oct. 7, 5:15 p.m. – 10:15 p.m.

Initial Notification: Scheduled TxIRP Maintenance, Friday, Oct. 8, 7 p.m. – midnight

Important Information: No TxIRP Availability During Maintenance

The Texas apportioned registration system, TxIRP, will undergo scheduled maintenance and will be unavailable beginning on Friday, Oct. 8, at 7 p.m. through midnight.

We apologize for any inconvenience.

For questions, please contact the Commercial Fleet Services Office at 1-800-299-1700, option 5. Call center hours are 7:30 a.m. to 4:30 p.m., Monday – Friday. 

 

 

Source: Motor Carriers
Initial Notification: Scheduled TxIRP Maintenance, Friday, Oct. 8, 7 p.m. – midnight

Posted in Motor Carriers | Comments Off on Initial Notification: Scheduled TxIRP Maintenance, Friday, Oct. 8, 7 p.m. – midnight

Initial Notification: Cognos Monthly Funds Report (10/04/2021 11:30 AM)


Good morning,

The Cognos Monthly Funds report is currently not including TERP fees. In order to address this issue, please be advised that TxDMV has a planned report update scheduled for the evening of Thursday, October 14, 2021. 

Please plan to rerun the Cognos Monthly Funds report on Friday, October 15, 2021, as the updated report will include the TERP fees at that time.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Tax Assessor-Collectors
Initial Notification: Cognos Monthly Funds Report (10/04/2021 11:30 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Cognos Monthly Funds Report (10/04/2021 11:30 AM)

Resolved: Statewide Network Issues (09/28/2021 4:20 PM)

Good afternoon,

The network connectivity issues have now been resolved.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

Source: Tax Assessor-Collectors
Resolved: Statewide Network Issues (09/28/2021 4:20 PM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Statewide Network Issues (09/28/2021 4:20 PM)

Initial Notification: Statewide Network Issues (09/28/2021 3:55 PM)

Good afternoon,

TxDMV is currently experiencing network connectivity issues.  TxDMV staff are currently troubleshooting these network issues.  We will send an update once the network issues have been resolved.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

Source: Tax Assessor-Collectors
Initial Notification: Statewide Network Issues (09/28/2021 3:55 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Statewide Network Issues (09/28/2021 3:55 PM)

Resolved: RTS Inventory Action Report & Placard Issuance (09/28/2021 08:12 AM)

Good morning,

 

The RTS transaction completion issue impacting inventory, placard issuance and the RTS Inventory Action Report has now been resolved.

We apologize for any inconvenience caused for you or your customers.

 

Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Resolved: RTS Inventory Action Report & Placard Issuance (09/28/2021 08:12 AM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Inventory Action Report & Placard Issuance (09/28/2021 08:12 AM)

Informational: Issue: RTS Inventory Action Report & Placard Issuance (09/27/2021 12:20PM)

Good afternoon,

 

Current Issue: A RTS transaction completion process is not deleting inventory correctly and is impacting placard issuance, causing the RTS Inventory Action Report to be out of sync.

Current Workaround: Counties issuing placards should issue from their physical on-hand inventory until further notice. We will send out a notification when this issue is resolved.

We apologize for any inconvenience caused for you or your customers.

 

Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Informational: Issue: RTS Inventory Action Report & Placard Issuance (09/27/2021 12:20PM)

Posted in Tax Assessor-Collectors | Comments Off on Informational: Issue: RTS Inventory Action Report & Placard Issuance (09/27/2021 12:20PM)