Update: RTS Batch Reports are delayed (07/22/2024 12:05 PM)

Posted on July 22, 2024 by TxDMV

Good morning,

The CrowdStrike global incident last week has affected the processing of the batch reports.

The following is where you can find the information for each day affected.

 

SUBSTATION SUMMARY/COUNTYWIDE

                  • Reporting for Thursday 7/18 is presented on Main Office CountyWide for 7/19

•Reporting for Thursday 7/18 is presented on Substation Summary for 7/18

 
Main Office:

• To Reconcile countywide:  Main Office locations only need to re-run CountyWide for
   7/18 and add to data reported for 7/19

  

BATCH INVENTORY ACTION REPORT & TITLE PACKAGE

• All locations will have to run by date from RTS POS Application

 

COMPLETED SET ASIDE TRANSACTION

• Will not be available

We appreciate your patience and understanding.

Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

 

 

Source: Tax Assessor-Collectors
Update: RTS Batch Reports are delayed (07/22/2024 12:05 PM)

Posted in Tax Assessor-Collectors | Comments Off on Update: RTS Batch Reports are delayed (07/22/2024 12:05 PM)

Initial Notification: RTS Batch Reports are delayed (07/22/2024 9:30 AM)

Posted on July 22, 2024 by TxDMV

Good morning,

The TxDMV RTS Batch reports are still processing at this time, including transactions and
reporting.  Support staff are aware and monitoring the delayed batch run. For this reason,
the Cognos Active Registration Cube, used for access to self-service reporting needs,
Cognos and Administrative Reporting will be delayed, including the following:

Finance
1  Fee Type Funds Report
2  Funds Remittance Report
3  Week/Month TO Date Fees Report
4  Monthly Funds Report
5  E-Pay Deposit/Refund Notification Report
6  VTR Funds Adjustment Report
7  Out of County Sales Tax Report
8  Daily USAS Transaction Code Report
9  Daily [County/Region] FTP Electronic Funds Transfers

Title
1  NMVTIS Inquiry Report
2  Duplicate CCO Titles Issues Report

Fraud Reports

Administrative
1  Voided Transactions Report


An update will be published once reports are available.


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Batch Reports are delayed (07/22/2024 9:30 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Batch Reports are delayed (07/22/2024 9:30 AM)

Reminder Notification: RTS Unavailable (07/22/2024 @ 9:00 AM)

Posted on July 22, 2024 by TxDMV

Good morning,

The Texas Department of Motor Vehicles and our technology vendors have
restored all servers supporting department applications following the global
technology systems outage on Friday. This restoration includes RTS. Workstations
impacted by the global technology systems outage must also be individually
restored in each county in order to fully resume providing registration and title
services. Department staff partnered with TACA leadership over the past several
days to develop and test a step-by-step user guide instructing county offices on
how to restore TxDMV issued workstations. This user guide is included in this
communication and can be used by county offices immediately. The process for
restoring a workstation typically takes only a few minutes per computer. Once
restored the workstation should be fully functional.

To maximize department efforts in supporting all counties, we request each county
notify their respective Regional Service Center (RSC) managers when they have
restored all workstations in their county. Counties experiencing difficulty restoring
their workstations using the guide should report all issues to their respective RSC
managers for additional assistance. Your RSC manager can assist you with
troubleshooting or escalate an issue to department technical resources if they are
unable to assist.

 
Thank you for your patience as we work to restore full registration and titling
services throughout the state.
Thank you,
Texas Department of Motor Vehicles
Information Technology Services Division

Source: Tax Assessor-Collectors
Reminder Notification: RTS Unavailable (07/22/2024 @ 9:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Reminder Notification: RTS Unavailable (07/22/2024 @ 9:00 AM)

Scheduled TxPROS Maintenance, Tuesday, July 23, 7 p.m.

Posted on July 22, 2024 by TxDMV

Important Information: No TxPROS Availability During Maintenance

 

The Texas Permitting and Routing Optimization System (TxPROS) will undergo scheduled maintenance and will be unavailable beginning at 7 p.m. on Tuesday, July 23. TxPROS is expected to be offline for approximately 30 minutes.

 

We appreciate your patience while we work to improve your TxPROS experience. 

 

Please contact the Permit Office at 1-800-299-1700, option 2, with questions. 

 

Source: Motor Carriers
Scheduled TxPROS Maintenance, Tuesday, July 23, 7 p.m.

Posted in Motor Carriers | Comments Off on Scheduled TxPROS Maintenance, Tuesday, July 23, 7 p.m.

Update Notification: RTS Unavailable (07/21/2024 @ 3:25 PM)

Posted on July 21, 2024 by TxDMV

Good afternoon,

The Texas Department of Motor Vehicles and our technology vendors have restored all servers supporting department applications following the global technology systems outage on Friday. This restoration includes RTS. Workstations impacted by the global technology systems outage must also be individually restored in each county in order to fully resume providing registration and title services. Department staff partnered with TACA leadership over the past several days to develop and test a step-by-step user guide instructing county offices on how to restore TxDMV issued workstations. This user guide is included in this communication and can be used by county offices immediately. The process for restoring a workstation typically takes only a few minutes per computer. Once restored the workstation should be fully functional.

 
Counties experiencing difficulty restoring their workstations using the guide should contact their respective Regional Service Center (RSC) managers for additional assistance. Your RSC manager can assist you with troubleshooting or escalate an issue to department technical resources if they are unable to assist.
 
Thank you for your patience as we work to restore full registration and titling services throughout the state.

Thank you,
Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Update Notification: RTS Unavailable (07/21/2024 @ 3:25 PM)

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: RTS Unavailable (07/21/2024 @ 3:25 PM)

Update Notification: RTS Unavailable (07/20/2024 @ 12:50 PM)

Posted on July 20, 2024 by TxDMV

Good afternoon,

The RTS System is unavailable.

The DIR security vendor, Crowdstrike, has experienced a global systemic failure.
Unfortunately, this is impacting agency systems, workstations and servers. TxDMV
workstations will likely be inoperable this morning, showing a blue screen or having
other issues.  Additionally, agency systems, including RTS, are down. Support staff have
been working the issue with our vendor partners and DIR overnight, but no resolution
has been identified at this time.


Update: 07/20/2024 @ 12:50 PM.

RTS Operations have been restored but access to county tax accessor offices remains
dependent on the restoration of county workstations. Department staff is finalizing help
guide materials and plans to directly assist counties bring their workstations back to
full operation. We will begin distributing this information directly to counties by Monday.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Update Notification: RTS Unavailable (07/20/2024 @ 12:50 PM)

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: RTS Unavailable (07/20/2024 @ 12:50 PM)

Update Notification: RTS Unavailable (07/19/2024 @ 6:30 PM)

Posted on July 19, 2024 by TxDMV

Good morning,

The RTS System is unavailable.

The DIR security vendor, Crowdstrike, has experienced a global systemic failure.
Unfortunately, this is impacting agency systems, workstations and servers. TxDMV
workstations will likely be inoperable this morning, showing a blue screen or having
other issues.  Additionally, agency systems, including RTS, are down. Support staff have
been working the issue with our vendor partners and DIR overnight, but no resolution
has been identified at this time.


Update: 07/19/2024 @ 9:10am.

TxDMV Support Staff continue to work closely with DIR and our vendor partners
to recover our systems.  We will continue to provide updates as they are made known.


Update: 07/19/2024 @ 12:00pm.

TxDMV Support Staff continue to work closely with DIR and our vendor partners
to recover our systems.  DIR continues to engage with State Agencies and report
they are making steady progress on recovery efforts.  We will continue to provide
updates as they become available.


Update: 07/19/2024 @ 2:55pm.

TxDMV Support Staff continue to work closely with the Texas Department of
Information Resources (DIR) and our vendor partners to recover our systems. 
DIR continues to engage with State Agencies and report they are making steady
progress on recovery efforts.  We will continue to provide updates as they
become available.

Update: 07/19/2024 @ 6:30pm.

TxDMV Support Staff continue to work closely with the Texas Department of
Information Resources (DIR) and our vendor partners to recover our systems. 
DIR continues to engage with State Agencies and report they are making steady
progress on recovery efforts.  We will continue to provide updates as they
become available.

We will provide another update tomorrow morning, Saturday, July 20, 2024,
by 10:00 AM CDST if the issue is not resolved by that time.


We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Update Notification: RTS Unavailable (07/19/2024 @ 6:30 PM)

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: RTS Unavailable (07/19/2024 @ 6:30 PM)

Resolved: webDealer Unavailable (07/19/2024 @ 6:15 PM)

Posted on July 19, 2024 by TxDMV

Good afternoon,

The webDealer System is now available.

The Texas Department of Information Resources (DIR) security vendor, Crowdstrike,
experienced a global systemic failure which impacted the webDealer system early
this morning.  Thank you for your patience and understanding while TxDMV Support
Staff worked closely with DIR and our vendor partners to resolve system issues.  

We apologize for the inconvenience and any impact on you or your customers.


Please remember that if you used an Internet Down tag, you must enter the information
for that tag into webDealer as soon as the system is accessible. Doing this will ensure you
always have the full allocation of unused Internet Down tags available when you need them.
Also, remember that unused Internet Down tags are valid for one year from the date they
are printed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Resolved: webDealer Unavailable (07/19/2024 @ 6:15 PM)

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDealer Unavailable (07/19/2024 @ 6:15 PM)

Update Notification: webDealer Unavailable (07/19/2024 @ 2:55 PM)

Posted on July 19, 2024 by TxDMV

Good morning,

The webDealer System is unavailable.

The DIR security vendor, Crowdstrike, has experienced a global systemic failure.
Unfortunately, this is impacting TxDMV systems, workstations and servers.
Agency systems, including webDealer, are down. Support staff have been
working the issue with our vendor partners and DIR overnight, but no resolution
has been identified at this time.


Update: 07/19/2024 @ 9:10am.

TxDMV Support Staff continue to work closely with DIR and our vendor partners
to recover our systems.  We will continue to provide updates as they are made known.


Update: 07/19/2024 @ 2:55pm.

TxDMV Support Staff continue to work closely with the Texas Department of
Information Resources (DIR) and our vendor partners to recover our systems. 
DIR continues to engage with State Agencies and report they are making steady
progress on recovery efforts.  We will continue to provide updates as they
become available.

We will provide another update by 5:00 PM CDST if the issue is not resolved
by that time.


We apologize for the inconvenience and any impact on you or your customers.

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDealer
as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Internet Down tags are valid for one
year from the date they are printed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Update Notification: webDealer Unavailable (07/19/2024 @ 2:55 PM)

Posted in Dealers and Manufacturers | Comments Off on Update Notification: webDealer Unavailable (07/19/2024 @ 2:55 PM)

Update Notification: RTS Unavailable (07/19/2024 @ 2:55 PM)

Posted on July 19, 2024 by TxDMV

Good morning,

The RTS System is unavailable.

The DIR security vendor, Crowdstrike, has experienced a global systemic failure.
Unfortunately, this is impacting agency systems, workstations and servers. TxDMV
workstations will likely be inoperable this morning, showing a blue screen or having
other issues.  Additionally, agency systems, including RTS, are down. Support staff have
been working the issue with our vendor partners and DIR overnight, but no resolution
has been identified at this time.


Update: 07/19/2024 @ 9:10am.

TxDMV Support Staff continue to work closely with DIR and our vendor partners
to recover our systems.  We will continue to provide updates as they are made known.


Update: 07/19/2024 @ 12:00pm.

TxDMV Support Staff continue to work closely with DIR and our vendor partners
to recover our systems.  DIR continues to engage with State Agencies and report
they are making steady progress on recovery efforts.  We will continue to provide
updates as they become available.


Update: 07/19/2024 @ 2:55pm.

TxDMV Support Staff continue to work closely with the Texas Department of
Information Resources (DIR) and our vendor partners to recover our systems. 
DIR continues to engage with State Agencies and report they are making steady
progress on recovery efforts.  We will continue to provide updates as they
become available.

We will provide another update by 5:00 PM CDST if the issue is not resolved
by that time.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Update Notification: RTS Unavailable (07/19/2024 @ 2:55 PM)

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: RTS Unavailable (07/19/2024 @ 2:55 PM)

Update Notification: webDealer Unavailable (07/19/2024 @ 9:10 AM)

Posted on July 19, 2024 by TxDMV

Good morning,

The webDealer System is unavailable.

The DIR security vendor, Crowdstrike, has experienced a global systemic failure.
Unfortunately, this is impacting TxDMV systems, workstations and servers.
Agency systems, including webDealer, are down. Support staff have been
working the issue with our vendor partners and DIR overnight, but no resolution
has been identified at this time.


Update: 07/19/2024 @ 9:10am.

TxDMV Support Staff continue to work closely with DIR and our vendor partners
to recover our systems.  We will continue to provide updates as they are made known.


We will provide another update by 12:00 PM today if the issue is not resolved
by that time.


We apologize for the inconvenience and any impact on you or your customers.

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDealer
as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Internet Down tags are valid for one
year from the date they are printed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Update Notification: webDealer Unavailable (07/19/2024 @ 9:10 AM)

Posted in Dealers and Manufacturers | Comments Off on Update Notification: webDealer Unavailable (07/19/2024 @ 9:10 AM)

Update Notification: RTS Unavailable (07/19/2024 @ 9:10 AM)

Posted on July 19, 2024 by TxDMV

Good morning,

The RTS System is unavailable.

The DIR security vendor, Crowdstrike, has experienced a global systemic failure.
Unfortunately, this is impacting agency systems, workstations and servers. TxDMV
workstations will likely be inoperable this morning, showing a blue screen or having
other issues.  Additionally, agency systems, including RTS, are down. Support staff have
been working the issue with our vendor partners and DIR overnight, but no resolution
has been identified at this time.


Update: 07/19/2024 @ 9:10am.

TxDMV Support Staff continue to work closely with DIR and our vendor partners
to recover our systems.  We will continue to provide updates as they are made known.


We will provide another update by 12:00 PM today if the issue is not resolved
by that time.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Update Notification: RTS Unavailable (07/19/2024 @ 9:10 AM)

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: RTS Unavailable (07/19/2024 @ 9:10 AM)

Initial Notification: RTS Unavailable (07/19/2024 @ 6:00 AM)

Posted on July 19, 2024 by TxDMV

Good morning,

The RTS System is unavailable.

The DIR security vendor, Crowdstrike, has experienced a global systemic failure.
Unfortunately, this is impacting agency systems, workstations and servers. TxDMV
workstations will likely be inoperable this morning, showing a blue screen or having
other issues.  Additionally, agency systems, including RTS, are down. Support staff have
been working the issue with our vendor partners and DIR overnight, but no resolution
has been identified at this time.

We will provide another update by 9:00am this morning if the issue is not resolved
by that time.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Unavailable (07/19/2024 @ 6:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Unavailable (07/19/2024 @ 6:00 AM)

Initial Notification: webDealer Unavailable (07/19/2024 @ 6:00 AM)

Posted on July 19, 2024 by TxDMV

Good morning,

The webDealer System is unavailable.

The DIR security vendor, Crowdstrike, has experienced a global systemic failure.
Unfortunately, this is impacting TxDMV systems, workstations and servers.
Agency systems, including webDealer, are down. Support staff have been
working the issue with our vendor partners and DIR overnight, but no resolution
has been identified at this time.

We will provide another update by 9:00am this morning if the issue is not resolved
by that time.

We apologize for the inconvenience and any impact on you or your customers.

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDealer
as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Internet Down tags are valid for one
year from the date they are printed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Initial Notification: webDealer Unavailable (07/19/2024 @ 6:00 AM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDealer Unavailable (07/19/2024 @ 6:00 AM)

Completed: RTS System Maintenance (07/14/2024 @ 10:30 AM)

Posted on July 14, 2024 by TxDMV

Good morning,

The Registration and Titling System (RTS) planned maintenance was completed as
of 10:30 AM this morning, Sunday, 07/14/2024.

Thank you,


Texas Department of Motor Vehicles
IT Services Division


 

 

 

Source: Tax Assessor-Collectors
Completed: RTS System Maintenance (07/14/2024 @ 10:30 AM)

Posted in Tax Assessor-Collectors | Comments Off on Completed: RTS System Maintenance (07/14/2024 @ 10:30 AM)

Completed: webDEALER System Maintenance (07/14/2024 @ 10:30 AM)

Posted on July 14, 2024 by TxDMV

Good morning,

The webDEALER system maintenance was completed as of 10:30 AM this morning,
Sunday, 07/14/2024.

Please remember that if you used an Internet Down tag, you must enter the information
for that tag into webDEALER as soon as the system is accessible. Doing this will ensure
you always have the full allocation of unused Internet Down tags available when you need
them. Also remember that unused Internet Down tags are valid for one year from the 
date they are printed. 


Thank you,

Texas Department of Motor Vehicles
IT Services Division


 

 

Source: Dealers and Manufacturers
Completed: webDEALER System Maintenance (07/14/2024 @ 10:30 AM)

Posted in Dealers and Manufacturers | Comments Off on Completed: webDEALER System Maintenance (07/14/2024 @ 10:30 AM)

Reminder: webDealer System Maintenance (07/14/2024 @ 6:00 AM)

Posted on July 12, 2024 by TxDMV

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) will be implementing system
maintenance for the webDealer System starting at 6:00 AM, Sunday (07/14/2024),
lasting up to 11:00 AM Sunday morning.

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. 
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

Note: A notification update will be published once the webDealer maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

Source: Dealers and Manufacturers
Reminder: webDealer System Maintenance (07/14/2024 @ 6:00 AM)

Posted in Dealers and Manufacturers | Comments Off on Reminder: webDealer System Maintenance (07/14/2024 @ 6:00 AM)

Reminder: RTS System Maintenance (07/14/2024 @ 6:00 AM)

Posted on July 12, 2024 by TxDMV

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) will be implementing system
maintenance for the Registration and Title System (RTS) starting at 6:00 AM,
Sunday (07/14/2024), lasting up to 11:00 AM Sunday morning.

During the deployment window, the RTS POS and associated systems will be
unavailable. 

A notification will be published once the system maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Reminder: RTS System Maintenance (07/14/2024 @ 6:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Reminder: RTS System Maintenance (07/14/2024 @ 6:00 AM)

TxDMV publishes a rule adoption in the July 12, 2024, issue of the Texas Register.

Posted on July 12, 2024 by TxDMV

Texas DMV

The Texas Department of Motor Vehicles (TxDMV) adopts a rule in the July 12, 2024, issue of the Texas Register. The adopted rule is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules-2024

The adoption includes:

  • revisions to 43 Texas Administrative Code Chapter 219, concerning cleanup.

Source: Dealers and Manufacturers
TxDMV publishes a rule adoption in the July 12, 2024, issue of the Texas Register.

Posted in Dealers and Manufacturers | Comments Off on TxDMV publishes a rule adoption in the July 12, 2024, issue of the Texas Register.

TxDMV publishes rule proposals in the July 12, 2024, issue of the Texas Register

Posted on July 12, 2024 by TxDMV

Texas DMV

The Texas Department of Motor Vehicles (TxDMV) has proposed rules in the July 12, 2024, issue of the Texas Register. A summary of the proposed rules and the proposed language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules-2024.

The proposals are posted for public comment until 5:00 p.m. on August 12, 2024.

The proposals include:

  • revisions to 43 Texas Administrative Code (TAC) Chapter 215, concerning HB 718 and SB 224 legislative implementation and cleanup;
  • revisions to 43 TAC Chapter 217, concerning HB 718 and HB 3297 legislative implementation and cleanup;
  • revisions to 43 TAC §221.54, concerning HB 718 legislative implementation and cleanup;
  • revisions to 43 TAC §224.58, concerning HB 718 legislative implementation;
  • revisions to 43 TAC Chapter 209, concerning cleanup; and
  • new 43 TAC §215.124, concerning mobile warranty and recall repair by franchised dealers.

Source: Dealers and Manufacturers
TxDMV publishes rule proposals in the July 12, 2024, issue of the Texas Register

Posted in Dealers and Manufacturers | Comments Off on TxDMV publishes rule proposals in the July 12, 2024, issue of the Texas Register

TxDMV Announces Direct-to-Dealer License Plate Distribution Model

Posted on July 10, 2024 by TxDMV

The Texas Department of Motor Vehicles (TxDMV) continues to work closely with impacted stakeholders on the important process of implementing House Bill 718 from the last legislative session. The bill eliminates most paper temporary tags and requires vehicles to be issued metal plates at the time of sale. This is a significant operational change for both TxDMV and the Texas vehicle industry, and we appreciate your support as we work to implement the bill by the effective date of July 1, 2025.

At this time, TxDMV is excited to announce that we have selected a direct-to-dealer distribution model for license plate issuance as part of this implementation. Delivering license plates directly to dealers will streamline the process and ensure that plates are available to dealers as needed to support sales activity. The process is also intended to remove some of the logistical workload from tax assessor-collectors, allowing those offices to focus on their work processing title and registration transactions for dealers and individuals in an efficient and timely manner.

Here is how the new process will work:

  • The Texas Department of Criminal Justice (TDCJ) will continue producing license plates for TxDMV. Plates will be shipped from TDCJ to an external centralized distribution warehouse operated by a TxDMV contractor. This will mitigate the impact of correctional facility security incidents that can delay the production and shipment of plates. The department will work to maintain at least a six-month supply of plates at the contract distribution facility.
  • Department staff will use a new inventory management system to determine the number of plates to deliver to each dealer and to manage reorder requests from dealers and tax assessor collectors. The system will notify the distribution contractor when to ship plates to individual dealers and specific tax assessor-collectors. Upon receiving plates from the distributor, dealers will be required to keep them in secure locations as defined by department rules. The department is in the process of procuring this new system now.

This is just our first announcement of this important new process to serve the motor vehicle industry, and we will follow up with both counties and dealers with more detailed information as the contractors are procured and operational policies defined over the coming year. The department will also provide training on the new inventory management system to stakeholders once the system is configured and operational. Expect to hear more about those training opportunities in the spring of 2025.

Initial distribution of license plates, in preparation for the bill taking effect on July 1, 2025, is also expected to begin during the spring of 2025. The bill requires dealers to use webDEALER to process title applications. The department offers monthly webDEALER training opportunities for both county tax office staff and dealers. The training is available both in-person and virtually. Specific session dates can be found on the TxDMV website at www.txdmv.gov/calendar. We encourage dealers to complete webDEALER training as soon as possible to guarantee you are able to comply with the requirements of House Bill 718 in July 2025.

 

 

Source: Dealers and Manufacturers
TxDMV Announces Direct-to-Dealer License Plate Distribution Model

Posted in Dealers and Manufacturers | Comments Off on TxDMV Announces Direct-to-Dealer License Plate Distribution Model

Initial Notification: webDealer System Maintenance (07/14/2024 @ 6:00 AM)

Posted on July 10, 2024 by TxDMV

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) will be implementing system
maintenance for the webDealer System starting at 6:00 AM, Sunday (07/14/2024),
lasting up to 11:00 AM Sunday morning.

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. 
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

Note: A notification update will be published once the webDealer maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

Source: Dealers and Manufacturers
Initial Notification: webDealer System Maintenance (07/14/2024 @ 6:00 AM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDealer System Maintenance (07/14/2024 @ 6:00 AM)

Initial Notification: RTS System Maintenance (07/14/2024 @ 6:00 AM)

Posted on July 10, 2024 by TxDMV

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) will be implementing system
maintenance for the Registration and Title System (RTS) starting at 6:00 AM,
Sunday (07/14/2024), lasting up to 11:00 AM Sunday morning.

During the deployment window, the RTS POS and associated systems will be
unavailable. 

A notification will be published once the system maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS System Maintenance (07/14/2024 @ 6:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS System Maintenance (07/14/2024 @ 6:00 AM)

Update: Oversize/Overweight Permit Requirements Suspended for Hurricane Beryl Response

Posted on July 7, 2024 by TxDMV

Oversize/Overweight Permit Requirements Suspended for Hurricane Beryl Response

Texas Acting Governor Dan Patrick declared a disaster for 39 Texas counties in advance of Hurricane Beryl’s expected landfall this weekend. The Texas Department of Motor Vehicles has responded by temporarily suspending oversize/overweight permitting requirements for vehicles and loads associated with activities necessary to respond to the disaster. A copy of Acting Governor Patrick’s Waiver AND the TxDMV Waiver Notice signed by the TxDMV Executive Director must be carried in the vehicle. 

Texas Acting Governor Patrick’s Proclamation: ATTACHED 

TxDMV Waiver Notice: ATTACHED

Source: Motor Carriers
Update: Oversize/Overweight Permit Requirements Suspended for Hurricane Beryl Response

Posted in Motor Carriers | Comments Off on Update: Oversize/Overweight Permit Requirements Suspended for Hurricane Beryl Response

Update: Temporary Suspension of Motor Carrier IRP Requirements for Disaster Relief

Posted on July 7, 2024 by TxDMV

Acting Governor Dan Patrick has suspended certain vehicle registration requirements related to Apportioned Registration, also known as the International Registration Plan (IRP), and Temporary Permits for operators of commercial motor vehicles involved in Hurricane Beryl disaster relief in Texas. The suspension covers:

  • International Registration Plan (IRP) vehicle registration under Transportation Code, Section 502.091 and 43 TAC 217.56 to the extent the vehicle is not already registered under IRP, as long as the motor vehicle is registered in one of the 48 contiguous states of the United States; and
  • 72-/144-hour temporary registration permits under Transportation Code, Section 502.094 and 43 TAC 217.40(b)(3), as long as the vehicle is registered in another state of the United States or a state of the United Mexican States.

The suspension is needed to make it faster and easier for operators of commercial motor vehicles from Texas and other states to provide assistance to both Texas and Louisiana by temporarily waiving vehicle registration requirements to travel in and through the state of Texas. Although smaller passenger vehicles are granted free vehicle registration in Texas via registration reciprocity agreements with other states, commercial motor vehicles are not granted free vehicle registration under such agreements.

 

Examples of disaster assistance include, but are not limited to, vehicles engaged in the transport of relief workers, food, water, clothing, equipment, materials, fuel, shelter, and other supplies to the impacted areas, as well as vehicles used to restore utilities and to remove debris from the impacted areas.

 

The suspension only applies to the vehicle registration requirements for operators of commercial vehicles that are providing disaster assistance pursuant to the declarations referenced in Acting Governor Patrick’s proclamation. The suspension does not apply to any other requirement, including any safety requirements. Also, operators are responsible and liable for safely routing their vehicles and obtaining current restrictions and information concerning hazardous road conditions prior to movement.

Operators must keep a copy of Acting Governor Patrick’s proclamation AND a copy of the TxDMV Waiver Notice signed by the TxDMV Executive Director in the cab of the vehicle to provide to any peace officer upon request: documentation sufficient to identify the vehicle and/or load and to establish that the vehicle and/or load is being used exclusively for disaster relief efforts associated with Hurricane Beryl while operating under Acting Governor Patrick’s suspension.

Texas Acting Governor Dan Patrick’s Proclamation: ATTACHED 

TXDMV Waiver Notice: ATTACHED

 

 

 

Source: Motor Carriers
Update: Temporary Suspension of Motor Carrier IRP Requirements for Disaster Relief

Posted in Motor Carriers | Comments Off on Update: Temporary Suspension of Motor Carrier IRP Requirements for Disaster Relief