Good morning,

The deployment of the webDEALER system updates were completed as of 5:15 AM this
morning, Sunday, 01/21/2024.

Please remember that if you used an Internet Down tag, you must enter the information for
that tag into webDEALER as soon as the system is accessible. Doing this will ensure you always
have the full allocation of unused Internet Down tags available when you need them. Also
remember that unused Internet Down tags are valid for one year from the date they are printed. 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Dealers and Manufacturers
Completed: webDEALER Release 24.1 (01/21/2024 @ 5:15 AM)

Good morning,

The deployment of the eLicensing system updates were completed as of 5:15 AM
this morning, Sunday, 01/21/2024.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Dealers and Manufacturers
Completed: eLicensing Release 24.1 (01/21/2024 @ 5:15 AM)

Good evening,

The webDealer performance issues have been resolved. The webDealer system is now available.

Please remember that if you used an Internet Down tag, you must enter the information for that tag into 
webDealer as soon as the system is accessible. Doing this will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Also, remember that unused Internet Down tags
are valid for one year from the date they are printed.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Division

Source: Dealers and Manufacturers
Resolved: webDEALER Performance Issues (01/19/2024 08:06 PM)

Good afternoon,

Over the weekend of January 20, 2024, the Texas Department of Motor Vehicles
(TxDMV) will update the webDealer System with Release 24.1 which contains the
content summarized below. 

Enhancements:

webDealer:

•  Vehicle License Plate Validations at Time of Assignment

•  Limit Plate Number Field to 7 Characters

•  Removal of Inspection Verification for Trailers/Travel Trailers When Creating Buyer Tags

•  Travel Trailer Vehicle Class Correction

Please note: For your convenience, the webDealer 24.1 Addendum is attached.
For detailed information about the items listed above, please refer to the Addendum.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

• RTS 24.1 webDEALER Addendum.pdf

Source: Dealers and Manufacturers
Correction: webDealer 24.1 Addendum (01/19/2024 @ 5:20 PM)

Good afternoon,

Over the weekend of January 20, 2024, the Texas Department of Motor Vehicles
(TxDMV) will update the webDealer System with Release 24.1 which contains the
content summarized below. 

Enhancements:

webDealer:

•  Vehicle License Plate Validations at Time of Assignment

•  Limit Plate Number Field to 7 Characters

•  Removal of Inspection Verification for Trailers/Travel Trailers When Creating Buyer Tags

•  Travel Trailer Vehicle Class Correction

Please note: For your convenience, the webDealer 24.1 Addendum is attached.
For detailed information about the items listed above, please refer to the Addendum.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

• RTS 24.1 webDEALER Addendum.pdf

Source: Dealers and Manufacturers
webDealer 24.1 Addendum (01/19/2024 @ 5:16 PM)

Good afternoon,

Some users have reported that the webDEALER system is experiencing intermittent performance
issues.  Support staff are aware and working to resolve the issues. We will provide updates as
more information becomes available. 

We apologize for the inconvenience and any impact on you or your customers.

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags.
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

Thank you,

Texas Department of Motor Vehicles
IT Department

Source: Dealers and Manufacturers
Initial Notification: webDEALER Performance Issues (1/19/2024 @ 2:47 PM)

Good morning,

Over the weekend of January 20, 2024, the Texas Department of Motor Vehicles (TxDMV)
will update the eLicensing System starting at 6:00 PM Saturday (01/20/2024), lasting up to
10:00 AM Sunday (01/21/2024).  During the deployment window, you may experience 
intermittent connectivity issues when accessing the eLicensing System. 

Note: A notification update will be published after the eLicensing deployment is completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Dealers and Manufacturers
Correction: eLicensing Release 24.1 (01/20/2024 @ 6:00 PM)

Good morning,

Over the weekend of January 20, 2024, the Texas Department of Motor Vehicles (TxDMV)
will update the eLicensing System starting at 6:00 PM Saturday (01/20/2024), lasting up to
10:00 AM Sunday (01/20/2024).  During the deployment window, you may experience 
intermittent connectivity issues when accessing the eLicensing System. 

Note: A notification update will be published after the eLicensing deployment is completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Dealers and Manufacturers
Reminder: eLicensing Release 24.1 (01/20/2024 @ 6:00 PM)

Good morning,

Over the weekend of January 20, 2024, the Texas Department of Motor Vehicles (TxDMV)
will update the webDealer System starting at 6:00 PM Saturday (01/20/2024),
lasting up to 10:00 AM Sunday (01/21/2024).  During the deployment window, you may
experience intermittent connectivity issues when accessing the webDealer System. 

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. 
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

Note: A notification update will be published once the webDealer deployment is
completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Dealers and Manufacturers
Reminder: webDealer Release 24.1 (01/20/2024 @ 6:00 PM)

Good afternoon,

Over the weekend of January 20, 2024, the Texas Department of Motor Vehicles (TxDMV)
will update the eLicensing System starting at 6:00 PM Saturday (01/20/2024), lasting up to
10:00 AM Sunday (01/20/2024).  During the deployment window, you may experience 
intermittent connectivity issues when accessing the eLicensing System. 

Note: A notification update will be published after the eLicensing deployment is completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Dealers and Manufacturers
Initial Notification: eLicensing Release 24.1 (01/20/2024 @ 6:00 PM)

Good afternoon,

Over the weekend of January 20, 2024, the Texas Department of Motor Vehicles (TxDMV)
will update the webDealer System starting at 6:00 PM Saturday (01/20/2024),
lasting up to 10:00 AM Sunday (01/21/2024).  During the deployment window, you may
experience intermittent connectivity issues when accessing the webDealer System. 

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. 
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

Note: A notification update will be published once the webDealer deployment is
completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Dealers and Manufacturers
Initial Notification: webDealer Release 24.1 (01/20/2024 @ 6:00 PM)

Good afternoon,

The webDealer performance issues have been resolved. The webDealer system is now available.

Please remember that if you used an Internet Down tag, you must enter the information for that tag into 
webDealer as soon as the system is accessible. Doing this will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Also, remember that unused Internet Down tags
are valid for one year from the date they are printed.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Division

Source: Dealers and Manufacturers
Resolved: webDEALER Performance Issues (1/10/2024 6:11 PM)

Good afternoon,

Some users have reported that the webDEALER system is experiencing intermittent performance
issues.  Support staff are aware and working to resolve the issues. We will provide updates as
more information becomes available. 

We apologize for the inconvenience and any impact on you or your customers.

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags.
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

Thank you,

Texas Department of Motor Vehicles
IT Department

Source: Dealers and Manufacturers
Initial Notification: webDEALER Performance Issues (1/10/2024 @ 1:40 PM)

Good morning,

The webDEALER login issue that some users were experiencing has been resolved. 

Please remember that if you used an Internet Down tag, you must enter the information for that 
tag into webDEALER as soon as the system is accessible. Doing this will ensure you always have
the full allocation of unused Internet Down tags available when you need them. Also remember
that unused Internet Down tags are valid for one year from the date they are printed. 

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

Source: Dealers and Manufacturers
Resolved: webDEALER Login Issue (01/02/2024 10:07 AM)