Specialty License Plate Assembly Procedures

Posted on February 6, 2020 by TxDMV

Please review and distribute as appropriate.

Registration and Title System (RTS) Release 9.5.0 added a new barcode page that prints automatically with the issuance of receipts when processing initial exempt registrations, personalized dealer license plates, and qualifying specialty license plate transactions. Registration and Title Bulletin #010-19 and the Exempt Registration, Personalized Dealer License Plates, and Qualifying Specialty License Plates Application Assembly Procedures and Mailing Instructions document, which are attached, provided information on the barcode page, application assembly procedures, and mailing requirements for these qualifying specialty license plate transactions.

The department understands this is a new process and a change to the way you have packaged special plate applications sent to the department for imaging. Webinars will be held to provide information to help you with the new process and answer your questions. A webinar schedule and a preview of the topics that will be discussed is listed below. Space is limited so please reserve your virtual “seat” as soon as possible by registering through one of the links.

Topics to be discussed during the webinar

  • Application assembly order:                                                                    
    o Barcode Page
    o Application
    o Proof of Eligibility Documentation, if appropriate.
    o RTS Receipts
  • Use a single staple one inch from the top left corner to secure the documents.
  • How to handle when a single application results in multiple barcode pages being printed. Some applications, such as the Application for Texas Standard Exempt License Plates (Form VTR-62-A), can contain multiple vehicle entries on a single application. When issuing multiple license plates for multiple vehicles on one application, only the first barcode page printed should be attached to the application. Any remaining barcode pages should be retained for your records or disposed of by shredding.
  • Mail initial exempt registration, personalized dealer license plates, and qualifying specialty license plates applications to the address below.

                         Texas Department of Motor Vehicles
                         FAS-ADM Scan Center/Imaging Services
                         4000 Jackson Ave Bldg. 1, 1st floor
                         Austin, TX 78731

Webinars

Tuesday, February 11, 2020, at 10:00 AM – 11:30 AM CST
https://attendee.gotowebinar.com/register/5513940167186489345

Tuesday, February 11, 2020, at 2:00 PM – 3:30 PM CST
https://attendee.gotowebinar.com/register/7217962188402116097

Tax assessor-collectors and deputies, continuing education credit may be considered for your participation in certain Texas Department of Motor Vehicles (TxDMV) hosted webinars. To log your participation, please use the Continuing Education Credit Hours tracking tool on the Tax Assessor-Collectors hub by clicking the Continuing Education Credit icon.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachments

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

 

Source: Tax Assessor-Collectors
Specialty License Plate Assembly Procedures

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TxDMV Weather Delays – Feb. 6, 2020

Posted on February 6, 2020 by TxDMV

Texas DMV

MEDIA ADVISORY: The following Texas Department of Motor Vehicles regional service centers have adjusted operating hours on Thursday, Feb. 6, 2020, due to road conditions:

  • Abilene: Delayed opening until noon
  • Midland-Odessa: Delayed opening until noon

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online 24/7 at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

 

Source: News and Information
TxDMV Weather Delays – Feb. 6, 2020

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7:30 a.m. update: TxDMV Weather Closures – Feb. 5, 2020

Posted on February 5, 2020 by TxDMV

Texas DMV

MEDIA ADVISORY: The following Texas Department of Motor Vehicles regional service centers have adjusted operating hours on Wednesday, Feb. 5, 2020, due to inclement weather:

  • Abilene: Closed
  • Amarillo: Closed
  • El Paso: Delayed opening until 10 a.m.
  • Lubbock: Closed
  • Midland-Odessa: Closed
  • Wichita Falls: Closed

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online 24/7 at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

 

Source: News and Information
7:30 a.m. update: TxDMV Weather Closures – Feb. 5, 2020

Posted in News and Information | Comments Off on 7:30 a.m. update: TxDMV Weather Closures – Feb. 5, 2020

TxDMV Weather Closures – Feb. 5, 2020

Posted on February 5, 2020 by TxDMV

Texas DMV

MEDIA ADVISORY: The following Texas Department of Motor Vehicles regional service centers will be closed on Wednesday, Feb. 5, 2020, due to inclement weather:

  • Abilene
  • Amarillo
  • Lubbock
  • Midland-Odessa
  • Wichita Falls

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online 24/7 at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

 

Source: News and Information
TxDMV Weather Closures – Feb. 5, 2020

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CANCELLED-2/5/20 TxDMV Finance & Audit Committee Meeting

Posted on February 4, 2020 by TxDMV

NOTICE OF CANCELLATION

OF

FEBRUARY 5, 2020

FINANCE & AUDIT COMMITTEE MEETING

TEXAS DEPARTMENT OF MOTOR VEHICLES

The Texas Department of Motor Vehicles (TxDMV) February 5, 2020 Finance and Audit Committee Meeting is cancelled.

 

 

Source: Dealers and Manufacturers
CANCELLED-2/5/20 TxDMV Finance & Audit Committee Meeting

Posted in Dealers and Manufacturers | Comments Off on CANCELLED-2/5/20 TxDMV Finance & Audit Committee Meeting

Initial Notification: Motorcycle Disabled Veteran Plates not available until 2/5/2020

Posted on February 4, 2020 by TxDMV

Good afternoon,

Disabled Veteran Plates for motorcycles with ISA designation will not be available in RTS until tomorrow, 2/5/2020. We apologize for the inconvenience.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: Motorcycle Disabled Veteran Plates not available until 2/5/2020

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Motorcycle Disabled Veteran Plates not available until 2/5/2020

RTS Release Notes 9.5.1

Posted on February 3, 2020 by TxDMV

Good afternoon,

Over the weekend of January 31, 2020, the Texas Department of Motor Vehicles (TxDMV) updated the Registration and Title System (RTS) with Release 9.5.1 that contains the content summarized below. 

Enhancements:

  • The U.S. Paratrooper Special plate
  • The NMVTIS Inquiry Error report change
  • Farm Trailer plates
  • Houston Rockets and Dallas Mavericks specialty plates no longer available

 

Defects Resolved:

  • Specialty plate fee for expired 10-year MyPlates plate now calculates correctly
  • Barcode page for specialty plates scanning properly
  • Dealer’s GDN now validates against eLicensing
  • Specialty plate fee for 10-year MyPlates plate double charge is fixed
  • Odometer reading no longer defaults to EXEMPT
  • Corrected Title Rejection on an Off-Highway Use Only Vehicle
  • Corrected Title on an Off-Highway Use Only Vehicle

Please note: For your convenience RTS Release Notes 9.5.1 are attached. For detailed information about the items listed above, additional enhancements and issue resolutions after the release has been deployed, please refer to the TAC Hub (www.txdmv.gov/tax-assessor-collectors).

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
RTS Release Notes 9.5.1

Posted in Tax Assessor-Collectors | Comments Off on RTS Release Notes 9.5.1

Resolved: MCCS Available (2/3/2020 @ 2:46 PM)

Posted on February 3, 2020 by TxDMV

Good afternoon,

The MCCS System was available as of 2:46 PM this afternoon, 2/3/2020.

Thank you,

Texas Department of Motor Vehicles
IT Services Division  

 

 

Source: Tax Assessor-Collectors
Resolved: MCCS Available (2/3/2020 @ 2:46 PM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: MCCS Available (2/3/2020 @ 2:46 PM)

Initial Notification: MCCS Unavailable (2/3/2020)

Posted on February 3, 2020 by TxDMV

Good afternoon,

The MCCS application is currently unavailable. Support staff are working to identify and resolve the issues.

Thank you,

Texas Department of Motor Vehicles
IT Services Division  

 

 

Source: Tax Assessor-Collectors
Initial Notification: MCCS Unavailable (2/3/2020)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: MCCS Unavailable (2/3/2020)

Completed: RTS/webDEALER 9.5.1 (2/1/2019 @ 11:55PM)

Posted on February 2, 2020 by TxDMV

Good morning,

The deployment of RTS/webDEALER updates were completed as of 11:55 PM last night, 2/1/2019.

Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

 

Thank you, 

Texas Department of Motor Vehicles
IT Services Division  

 

Source: Dealers and Manufacturers
Completed: RTS/webDEALER 9.5.1 (2/1/2019 @ 11:55PM)

Posted in Dealers and Manufacturers | Comments Off on Completed: RTS/webDEALER 9.5.1 (2/1/2019 @ 11:55PM)

Completed: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 11:55PM)

Posted on February 2, 2020 by TxDMV

Good morning,

The deployment of RTS/webDEALER updates were completed as of 11:55 PM last night, 2/1/2019.

Thank you, 

 

Texas Department of Motor Vehicles
IT Services Division  

 

 

 

Source: Tax Assessor-Collectors
Completed: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 11:55PM)

Posted in Tax Assessor-Collectors | Comments Off on Completed: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 11:55PM)

Reminder: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 6:00 PM)

Posted on January 31, 2020 by TxDMV

Good afternoon,

Over the weekend of January 31, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and webDEALER System. During the deployment of the new release you may experience intermittent connectivity issues to the following applications:

Starting at 6:00 PM Saturday (2/1/2020) through 10:00 AM Sunday (2/2/2020):

  • RTS POS
  • webDEALER/eTAG
  • MVI-Net
  • IVTRS
  • Temp Permits

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down buyer’s tags.   As you know, every dealer is now allowed a minimum of 30 Internet Down tags.  If you have less than 30 printed, print your full allocation now so you are prepared when the if the webDEALER system is unavailable.  Please remember that after using an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

Note: A reply to all will be sent when the maintenance is complete. Please contact the TxDMV Customer Service department if you experience system issues after the maintenance has been completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Reminder: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Reminder: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 6:00 PM)

Initial Notification: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 6:00 PM)

Posted on January 29, 2020 by TxDMV

Good afternoon,

Over the weekend of January 31, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and webDEALER System. During the deployment of the new release you may experience intermittent connectivity issues to the following applications:

Starting at 6:00 PM Saturday (2/1/2020) through 10:00 AM Sunday (2/2/2020):

  • RTS POS
  • webDEALER/eTAG
  • MVI-Net
  • IVTRS
  • Temp Permits

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down buyer’s tags.   As you know, every dealer is now allowed a minimum of 30 Internet Down tags.  If you have less than 30 printed, print your full allocation now so you are prepared when the if the webDEALER system is unavailable.  Please remember that after using an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

Note: A reply to all will be sent when the maintenance is complete. Please contact the TxDMV Customer Service department if you experience system issues after the maintenance has been completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Initial Notification: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 6:00 PM)

Resolved: TxDMV Website Issues (1/27/2020)

Posted on January 27, 2020 by TxDMV

Good afternoon,

The intermittent connectivity issues when accessing the TxDMV website have been resolved.

Thank you,

Texas Department of Motor Vehicles
 IT Services Division

 

Source: Dealers and Manufacturers
Resolved: TxDMV Website Issues (1/27/2020)

Posted in Dealers and Manufacturers | Comments Off on Resolved: TxDMV Website Issues (1/27/2020)

Initial Notification: TxDMV Website Issues (1/27/2020)

Posted on January 27, 2020 by TxDMV

Good afternoon,

TxDMV website is currently experiencing intermittent connectivity issues. Support staff are working to identify and resolve the issues.

Thank you,

Texas Department of Motor Vehicles
IT Services Division  

 

 

Source: Dealers and Manufacturers
Initial Notification: TxDMV Website Issues (1/27/2020)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: TxDMV Website Issues (1/27/2020)

Reminder: 2020 Motor Carrier Division Customer Satisfaction Survey

Posted on January 27, 2020 by TxDMV

Help MCD improve performance by taking this brief Customer Satisfaction Survey to let us know how we’re doing and what areas we need to focus on in the future. Take it anytime between now and Sunday, February 9. https://www.surveymonkey.com/r/TxDMV_MCD_2020

 

Source: Motor Carriers
Reminder: 2020 Motor Carrier Division Customer Satisfaction Survey

Posted in Motor Carriers | Comments Off on Reminder: 2020 Motor Carrier Division Customer Satisfaction Survey

Public hearing on assembled vehicle rules

Posted on January 24, 2020 by TxDMV

Texas DMV

The Texas Department of Motor Vehicles will hold a public hearing on the proposed rules regarding assembled vehicles. The proposed rules address the inspection, titling, and registration of assembled vehicles. The hearing is Thursday, Feb. 6, 2020, at 1 p.m. in the Lone Star room at 4000 Jackson Avenue, Building 1, Austin, Texas 78731. More information is at www.txdmv.gov/about-us/txdmv-board-meetings.

 

Source: Motorist Services
Public hearing on assembled vehicle rules

Posted in Motorist Services | Comments Off on Public hearing on assembled vehicle rules

Rescheduled: RTS/webDEALER 9.5.1 Release (1/25/2020 @ 6:00 PM)

Posted on January 24, 2020 by TxDMV

Good morning,

Per county request, the Texas Department of Motor Vehicles (TxDMV) has rescheduled the RTS/webDEALER 9.5.1 Release for February 1, 2020.  A reminder notification will be sent out next week regarding the maintenance.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Rescheduled: RTS/webDEALER 9.5.1 Release (1/25/2020 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Rescheduled: RTS/webDEALER 9.5.1 Release (1/25/2020 @ 6:00 PM)

Initial Notification: RTS/webDEALER 9.5.1 Release (1/25/2020 @ 6:00 PM)

Posted on January 23, 2020 by TxDMV

Good afternoon,

Over the weekend of January 24, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and webDEALER System. During the deployment of the new release you may experience intermittent connectivity issues to the following applications:

Starting at 6:00 PM Saturday (1/25/2020) through 10:00 AM Sunday (1/26/2020):

  • RTS POS
  • webDEALER/eTAG
  • MVI-Net
  • IVTRS
  • Temp Permits

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down buyer’s tags.   As you know, every dealer is now allowed a minimum of 30 Internet Down tags.  If you have less than 30 printed, print your full allocation now so you are prepared when the if the webDEALER system is unavailable.  Please remember that after using an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

Note: A reply to all will be sent when the maintenance is complete. Please contact the TxDMV Customer Service department if you experience system issues after the maintenance has been completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Initial Notification: RTS/webDEALER 9.5.1 Release (1/25/2020 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: RTS/webDEALER 9.5.1 Release (1/25/2020 @ 6:00 PM)

Rescheduled: RTS/webDEALER 9.5.1 Release (1/18/2020 @ 6:00 PM)

Posted on January 17, 2020 by TxDMV

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) has rescheduled the RTS/webDEALER 9.5.1 Release for January 25, 2020.  A reminder notification will be sent out next week regarding the maintenance.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Rescheduled: RTS/webDEALER 9.5.1 Release (1/18/2020 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Rescheduled: RTS/webDEALER 9.5.1 Release (1/18/2020 @ 6:00 PM)

2020 Motor Carrier Division Customer Satisfaction Survey

Posted on January 17, 2020 by TxDMV

Help MCD improve performance by taking this brief Customer Satisfaction Survey to let us know how we’re doing and what areas we need to focus on in the future. Take it anytime between now and Sunday, February 9. https://www.surveymonkey.com/r/TxDMV_MCD_2020

 

Source: Motor Carriers
2020 Motor Carrier Division Customer Satisfaction Survey

Posted in Motor Carriers | Comments Off on 2020 Motor Carrier Division Customer Satisfaction Survey

TxDMV Holiday Hours – MLK Day 2020

Posted on January 16, 2020 by TxDMV

In observance of Martin Luther King Jr. Day, all Texas Department of Motor Vehicles (TxDMV) offices will be closed on Monday, Jan. 20, 2020.

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online 24/7 at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

 

 

Source: Motor Carriers
TxDMV Holiday Hours – MLK Day 2020

Posted in Motor Carriers | Comments Off on TxDMV Holiday Hours – MLK Day 2020

Initial Notification: RTS/webDEALER 9.5.1 Release (1/18/2020 @ 6:00 PM)

Posted on January 15, 2020 by TxDMV

Good evening,

Over the weekend of January 17, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and webDEALER System. During the deployment of the new release you may experience intermittent connectivity issues to the following applications:

Starting at 6:00 PM Saturday (1/18/2020) through 10:00 AM Sunday (1/19/2020):

  • RTS POS
  • webDEALER/eTAG
  • MVI-Net
  • IVTRS
  • Temp Permits

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down buyer’s tags.   As you know, every dealer is now allowed a minimum of 30 Internet Down tags.  If you have less than 30 printed, print your full allocation now so you are prepared when the if the webDEALER system is unavailable.  Please remember that after using an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

Note: A reply to all will be sent when the maintenance is complete. Please contact the TxDMV Customer Service department if you experience system issues after the maintenance has been completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Initial Notification: RTS/webDEALER 9.5.1 Release (1/18/2020 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: RTS/webDEALER 9.5.1 Release (1/18/2020 @ 6:00 PM)

Resolved: TxDMV Network Issues (1/14/2020 @ 9:00PM)

Posted on January 15, 2020 by TxDMV

Good evening,

TxDMV has resolved the network issues that were causing slowness and connectivity delays.  

 

If you experience new issues, please contact the TxDMV Customer Service Department.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Resolved: TxDMV Network Issues (1/14/2020 @ 9:00PM)

Posted in Dealers and Manufacturers | Comments Off on Resolved: TxDMV Network Issues (1/14/2020 @ 9:00PM)

Update: TxDMV Network Issues (1/14/2020 @ 9:00AM)

Posted on January 14, 2020 by TxDMV

Good morning,

TxDMV continues to experience network issues that are causing slowness and connectivity delays.  This issue is making it appear that systems are down, however all systems are available.  We are working to resolve these issues and will send updates periodically.

 

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Update: TxDMV Network Issues (1/14/2020 @ 9:00AM)

Posted in Dealers and Manufacturers | Comments Off on Update: TxDMV Network Issues (1/14/2020 @ 9:00AM)