Resolved: MCCS Available (2/3/2020 @ 2:46 PM)

Posted on February 3, 2020 by TxDMV

Good afternoon,

The MCCS System was available as of 2:46 PM this afternoon, 2/3/2020.

Thank you,

Texas Department of Motor Vehicles
IT Services Division  

 

 

Source: Tax Assessor-Collectors
Resolved: MCCS Available (2/3/2020 @ 2:46 PM)

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Initial Notification: MCCS Unavailable (2/3/2020)

Posted on February 3, 2020 by TxDMV

Good afternoon,

The MCCS application is currently unavailable. Support staff are working to identify and resolve the issues.

Thank you,

Texas Department of Motor Vehicles
IT Services Division  

 

 

Source: Tax Assessor-Collectors
Initial Notification: MCCS Unavailable (2/3/2020)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: MCCS Unavailable (2/3/2020)

Completed: RTS/webDEALER 9.5.1 (2/1/2019 @ 11:55PM)

Posted on February 2, 2020 by TxDMV

Good morning,

The deployment of RTS/webDEALER updates were completed as of 11:55 PM last night, 2/1/2019.

Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

 

Thank you, 

Texas Department of Motor Vehicles
IT Services Division  

 

Source: Dealers and Manufacturers
Completed: RTS/webDEALER 9.5.1 (2/1/2019 @ 11:55PM)

Posted in Dealers and Manufacturers | Comments Off on Completed: RTS/webDEALER 9.5.1 (2/1/2019 @ 11:55PM)

Completed: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 11:55PM)

Posted on February 2, 2020 by TxDMV

Good morning,

The deployment of RTS/webDEALER updates were completed as of 11:55 PM last night, 2/1/2019.

Thank you, 

 

Texas Department of Motor Vehicles
IT Services Division  

 

 

 

Source: Tax Assessor-Collectors
Completed: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 11:55PM)

Posted in Tax Assessor-Collectors | Comments Off on Completed: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 11:55PM)

Reminder: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 6:00 PM)

Posted on January 31, 2020 by TxDMV

Good afternoon,

Over the weekend of January 31, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and webDEALER System. During the deployment of the new release you may experience intermittent connectivity issues to the following applications:

Starting at 6:00 PM Saturday (2/1/2020) through 10:00 AM Sunday (2/2/2020):

  • RTS POS
  • webDEALER/eTAG
  • MVI-Net
  • IVTRS
  • Temp Permits

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down buyer’s tags.   As you know, every dealer is now allowed a minimum of 30 Internet Down tags.  If you have less than 30 printed, print your full allocation now so you are prepared when the if the webDEALER system is unavailable.  Please remember that after using an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

Note: A reply to all will be sent when the maintenance is complete. Please contact the TxDMV Customer Service department if you experience system issues after the maintenance has been completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Reminder: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Reminder: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 6:00 PM)

Initial Notification: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 6:00 PM)

Posted on January 29, 2020 by TxDMV

Good afternoon,

Over the weekend of January 31, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and webDEALER System. During the deployment of the new release you may experience intermittent connectivity issues to the following applications:

Starting at 6:00 PM Saturday (2/1/2020) through 10:00 AM Sunday (2/2/2020):

  • RTS POS
  • webDEALER/eTAG
  • MVI-Net
  • IVTRS
  • Temp Permits

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down buyer’s tags.   As you know, every dealer is now allowed a minimum of 30 Internet Down tags.  If you have less than 30 printed, print your full allocation now so you are prepared when the if the webDEALER system is unavailable.  Please remember that after using an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

Note: A reply to all will be sent when the maintenance is complete. Please contact the TxDMV Customer Service department if you experience system issues after the maintenance has been completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Initial Notification: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: RTS/webDEALER 9.5.1 Release (2/1/2020 @ 6:00 PM)

Resolved: TxDMV Website Issues (1/27/2020)

Posted on January 27, 2020 by TxDMV

Good afternoon,

The intermittent connectivity issues when accessing the TxDMV website have been resolved.

Thank you,

Texas Department of Motor Vehicles
 IT Services Division

 

Source: Dealers and Manufacturers
Resolved: TxDMV Website Issues (1/27/2020)

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Initial Notification: TxDMV Website Issues (1/27/2020)

Posted on January 27, 2020 by TxDMV

Good afternoon,

TxDMV website is currently experiencing intermittent connectivity issues. Support staff are working to identify and resolve the issues.

Thank you,

Texas Department of Motor Vehicles
IT Services Division  

 

 

Source: Dealers and Manufacturers
Initial Notification: TxDMV Website Issues (1/27/2020)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: TxDMV Website Issues (1/27/2020)

Reminder: 2020 Motor Carrier Division Customer Satisfaction Survey

Posted on January 27, 2020 by TxDMV

Help MCD improve performance by taking this brief Customer Satisfaction Survey to let us know how we’re doing and what areas we need to focus on in the future. Take it anytime between now and Sunday, February 9. https://www.surveymonkey.com/r/TxDMV_MCD_2020

 

Source: Motor Carriers
Reminder: 2020 Motor Carrier Division Customer Satisfaction Survey

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Public hearing on assembled vehicle rules

Posted on January 24, 2020 by TxDMV

Texas DMV

The Texas Department of Motor Vehicles will hold a public hearing on the proposed rules regarding assembled vehicles. The proposed rules address the inspection, titling, and registration of assembled vehicles. The hearing is Thursday, Feb. 6, 2020, at 1 p.m. in the Lone Star room at 4000 Jackson Avenue, Building 1, Austin, Texas 78731. More information is at www.txdmv.gov/about-us/txdmv-board-meetings.

 

Source: Motorist Services
Public hearing on assembled vehicle rules

Posted in Motorist Services | Comments Off on Public hearing on assembled vehicle rules

Rescheduled: RTS/webDEALER 9.5.1 Release (1/25/2020 @ 6:00 PM)

Posted on January 24, 2020 by TxDMV

Good morning,

Per county request, the Texas Department of Motor Vehicles (TxDMV) has rescheduled the RTS/webDEALER 9.5.1 Release for February 1, 2020.  A reminder notification will be sent out next week regarding the maintenance.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Rescheduled: RTS/webDEALER 9.5.1 Release (1/25/2020 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Rescheduled: RTS/webDEALER 9.5.1 Release (1/25/2020 @ 6:00 PM)

Initial Notification: RTS/webDEALER 9.5.1 Release (1/25/2020 @ 6:00 PM)

Posted on January 23, 2020 by TxDMV

Good afternoon,

Over the weekend of January 24, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and webDEALER System. During the deployment of the new release you may experience intermittent connectivity issues to the following applications:

Starting at 6:00 PM Saturday (1/25/2020) through 10:00 AM Sunday (1/26/2020):

  • RTS POS
  • webDEALER/eTAG
  • MVI-Net
  • IVTRS
  • Temp Permits

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down buyer’s tags.   As you know, every dealer is now allowed a minimum of 30 Internet Down tags.  If you have less than 30 printed, print your full allocation now so you are prepared when the if the webDEALER system is unavailable.  Please remember that after using an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

Note: A reply to all will be sent when the maintenance is complete. Please contact the TxDMV Customer Service department if you experience system issues after the maintenance has been completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Initial Notification: RTS/webDEALER 9.5.1 Release (1/25/2020 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: RTS/webDEALER 9.5.1 Release (1/25/2020 @ 6:00 PM)

Rescheduled: RTS/webDEALER 9.5.1 Release (1/18/2020 @ 6:00 PM)

Posted on January 17, 2020 by TxDMV

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) has rescheduled the RTS/webDEALER 9.5.1 Release for January 25, 2020.  A reminder notification will be sent out next week regarding the maintenance.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Rescheduled: RTS/webDEALER 9.5.1 Release (1/18/2020 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Rescheduled: RTS/webDEALER 9.5.1 Release (1/18/2020 @ 6:00 PM)

2020 Motor Carrier Division Customer Satisfaction Survey

Posted on January 17, 2020 by TxDMV

Help MCD improve performance by taking this brief Customer Satisfaction Survey to let us know how we’re doing and what areas we need to focus on in the future. Take it anytime between now and Sunday, February 9. https://www.surveymonkey.com/r/TxDMV_MCD_2020

 

Source: Motor Carriers
2020 Motor Carrier Division Customer Satisfaction Survey

Posted in Motor Carriers | Comments Off on 2020 Motor Carrier Division Customer Satisfaction Survey

TxDMV Holiday Hours – MLK Day 2020

Posted on January 16, 2020 by TxDMV

In observance of Martin Luther King Jr. Day, all Texas Department of Motor Vehicles (TxDMV) offices will be closed on Monday, Jan. 20, 2020.

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online 24/7 at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

 

 

Source: Motor Carriers
TxDMV Holiday Hours – MLK Day 2020

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Initial Notification: RTS/webDEALER 9.5.1 Release (1/18/2020 @ 6:00 PM)

Posted on January 15, 2020 by TxDMV

Good evening,

Over the weekend of January 17, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and webDEALER System. During the deployment of the new release you may experience intermittent connectivity issues to the following applications:

Starting at 6:00 PM Saturday (1/18/2020) through 10:00 AM Sunday (1/19/2020):

  • RTS POS
  • webDEALER/eTAG
  • MVI-Net
  • IVTRS
  • Temp Permits

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down buyer’s tags.   As you know, every dealer is now allowed a minimum of 30 Internet Down tags.  If you have less than 30 printed, print your full allocation now so you are prepared when the if the webDEALER system is unavailable.  Please remember that after using an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

Note: A reply to all will be sent when the maintenance is complete. Please contact the TxDMV Customer Service department if you experience system issues after the maintenance has been completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Initial Notification: RTS/webDEALER 9.5.1 Release (1/18/2020 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: RTS/webDEALER 9.5.1 Release (1/18/2020 @ 6:00 PM)

Resolved: TxDMV Network Issues (1/14/2020 @ 9:00PM)

Posted on January 15, 2020 by TxDMV

Good evening,

TxDMV has resolved the network issues that were causing slowness and connectivity delays.  

 

If you experience new issues, please contact the TxDMV Customer Service Department.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Resolved: TxDMV Network Issues (1/14/2020 @ 9:00PM)

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Update: TxDMV Network Issues (1/14/2020 @ 9:00AM)

Posted on January 14, 2020 by TxDMV

Good morning,

TxDMV continues to experience network issues that are causing slowness and connectivity delays.  This issue is making it appear that systems are down, however all systems are available.  We are working to resolve these issues and will send updates periodically.

 

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Update: TxDMV Network Issues (1/14/2020 @ 9:00AM)

Posted in Dealers and Manufacturers | Comments Off on Update: TxDMV Network Issues (1/14/2020 @ 9:00AM)

Update: TxDMV Network Issues (1/13/2020 @ 1:22PM)

Posted on January 13, 2020 by TxDMV

Good afternoon,

TxDMV continues to experience network issues that are causing slowness and connectivity delays.  We are working to resolve these issues and will send updates periodically.

 

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Update: TxDMV Network Issues (1/13/2020 @ 1:22PM)

Posted in Dealers and Manufacturers | Comments Off on Update: TxDMV Network Issues (1/13/2020 @ 1:22PM)

Update: TxDMV Network Issues (1/13/2020 @ 12:05PM)

Posted on January 13, 2020 by TxDMV

Good morning,

TxDMV continues to experience network connectivity issues.  This includes access to TxDMV applications and phones.  Users may be experiencing longer than normal wait times when attempting to contact TxDMV.

 

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Update: TxDMV Network Issues (1/13/2020 @ 12:05PM)

Posted in Dealers and Manufacturers | Comments Off on Update: TxDMV Network Issues (1/13/2020 @ 12:05PM)

Update: TxDMV Network Issues (1/13/2020)

Posted on January 13, 2020 by TxDMV

Good morning,

TxDMV will be performing emergency network maintenance at 11:00 A.M. During the maintenance the following applications will be unavailable:

  • RTS POS
  • webDEALER/eTAG
  • eLicensing
  • MVI-Net
  • IVTRS
  • Temp Permits

Please log out of the above applications before 11:00 A.M.

Note: A reply to all will be sent when the emergency maintenance is completed. Please contact the TxDMV Customer Service department if you experience system issues after the maintenance has been completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Update: TxDMV Network Issues (1/13/2020)

Posted in Dealers and Manufacturers | Comments Off on Update: TxDMV Network Issues (1/13/2020)

Initial Notification: TxDMV Network Issues (1/13/2020)

Posted on January 13, 2020 by TxDMV

Good morning,

TxDMV is currently experiencing network issues that may result in intermittent network connectivity to the following applications:

  • RTS POS
  • webDEALER/eTAG
  • eLicensing
  • MVI-Net
  • IVTRS
  • Temp Permits

Note: A reply to all will be sent when the issue has been resolved. Please contact the TxDMV Customer Service department if you experience system issues after the maintenance has been completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Initial Notification: TxDMV Network Issues (1/13/2020)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: TxDMV Network Issues (1/13/2020)

Resolved: webDEALER Unavailable (1/13/2020 @ 9:00AM)

Posted on January 13, 2020 by TxDMV

Good morning,

The webDEALER system was available as of 9:00AM this morning, 1/13/2020. If you experience new issues with the webDEALER system, please contact the TxDMV Customer Service department.

The statewide ticket for this issue is: 233059

Please remember that after using an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this will ensure you always have the full allocation of unused Internet Down tags available when you need them. Internet Down tags are valid for one year from the date they are printed.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

TxDMV ITSD

Department of Motor Vehicles

 

 

Source: Dealers and Manufacturers
Resolved: webDEALER Unavailable (1/13/2020 @ 9:00AM)

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Unavailable (1/13/2020 @ 9:00AM)

Initial Notification: webDEALER Unavailable (1/13/2020 @ 8:30AM)

Posted on January 13, 2020 by TxDMV

Good morning,

The webDEALER system is currently unavailable. Support staff are working to identify and resolve the issue. An update will be sent by 10:00 AM this morning 1/13/2020.

The statewide ticket for this issue is: 233059

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags.  Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Internet Down tags are valid for one year from the date they are printed.

 

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

TxDMV Customer Service

Department of Motor Vehicles

 

 

Source: Dealers and Manufacturers
Initial Notification: webDEALER Unavailable (1/13/2020 @ 8:30AM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Unavailable (1/13/2020 @ 8:30AM)

County Webinars to discuss RTB 002-20 "Independent Motor Vehicle Dealers Operating as a Salvage Vehicle Dealer"

Posted on January 10, 2020 by TxDMV

Please review and distribute as appropriate.

Webinars will be held for county tax assessor-collectors and motor vehicle dealers to discuss RTB #002-20, “Independent Motor Vehicle Dealers Operating as a Salvage Vehicle Dealer.”

The webinar schedule is listed below, and space is limited. Please reserve your virtual “seat” as soon as possible by registering through one of the links.

Webinars

Tuesday, January 14, 2020, at 10:00 AM – 11:30 AM CST
https://attendee.gotowebinar.com/register/8864231261211422723

Tuesday, January 14, 2020, at 2:00 PM – 3:30 PM CST
https://attendee.gotowebinar.com/register/8405750305791204354

Tax assessor-collectors and deputies, continuing education credit may be considered for your participation in certain Texas Department of Motor Vehicles (TxDMV) hosted webinars. To log your participation, please use the Continuing Education Credit Hours tracking tool on the Tax Assessor-Collectors hub by clicking the Continuing Education Credit icon.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Dealers and Manufacturers
County Webinars to discuss RTB 002-20 "Independent Motor Vehicle Dealers Operating as a Salvage Vehicle Dealer"

Posted in Dealers and Manufacturers | Comments Off on County Webinars to discuss RTB 002-20 "Independent Motor Vehicle Dealers Operating as a Salvage Vehicle Dealer"