eTITLE User Guide

Posted on August 16, 2019 by TxDMV

Please review and distribute as appropriate.

The eTITLE User Guide (attached) is now available at www.txdmv.gov/dealers. The eTITLE User Guide is intended for dealers using eTITLE to create and transfer electronic titles. The guide highlights benefits and features and provides instructions on completing specific tasks.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:CT

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

 

Source: Dealers and Manufacturers
eTITLE User Guide

Posted in Dealers and Manufacturers | Comments Off on eTITLE User Guide

Reminder: RTS Release 9.3.0 (08/17/2019 @ 6:00 PM CST)

Posted on August 16, 2019 by TxDMV

Good afternoon,

Over the weekend of August 16, 2019, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with RTS Release 9.3.0. During the deployment of the RTS Release 9.3.0 you may experience intermittent connectivity issues to the following application:

Starting at 6:00 PM Saturday (08/17/2019) through 10:00 AM CST Sunday (08/18/2019):

  • webDEALER/eTAG

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down buyer’s tags.  As you know, every dealer is now allowed a minimum of 30 Internet Down tags. If you have less than 30 printed, print your full allocation now so you are prepared when the eTags system is unavailable.  Please remember that after using an Internet Down tag, you must enter the information for that tag into eTags as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

 

Note: A reply to all will be sent when the maintenance is complete. Please contact the TxDMV Customer Service department if you experience system issues after the maintenance has been completed.

If you would like to speak with a TxDMV Customer Service Representative, you may contact us at 512-465-4010 option 2 or 877-933-2020 option 2. TxDMV customer service support is available from 8:00 AM to 5:00 PM CST, Monday through Friday.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Reminder: RTS Release 9.3.0 (08/17/2019 @ 6:00 PM CST)

Posted in Dealers and Manufacturers | Comments Off on Reminder: RTS Release 9.3.0 (08/17/2019 @ 6:00 PM CST)

RTB #004-19 Titling Requirements for Utility Vehicles (UTVs) and Sand Rails

Posted on August 16, 2019 by TxDMV

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Dealers and Manufacturers
RTB #004-19 Titling Requirements for Utility Vehicles (UTVs) and Sand Rails

Posted in Dealers and Manufacturers | Comments Off on RTB #004-19 Titling Requirements for Utility Vehicles (UTVs) and Sand Rails

Initial Notification: RTS Release 9.3.0 (08/17/2019 @ 6:00 PM CST)

Posted on August 15, 2019 by TxDMV

Good afternoon,

Over the weekend of August 16, 2019, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with RTS Release 9.3.0. During the deployment of the RTS Release 9.3.0 you may experience intermittent connectivity issues to the following application:

Starting at 6:00 PM Saturday (08/17/2019) through 10:00 AM CST Sunday (08/18/2019):

  • webDEALER/eTAG

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down buyer’s tags.  As you know, every dealer is now allowed a minimum of 30 Internet Down tags. If you have less than 30 printed, print your full allocation now so you are prepared when the eTags system is unavailable.  Please remember that after using an Internet Down tag, you must enter the information for that tag into eTags as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

 

Note: A reply to all will be sent when the maintenance is complete. Please contact the TxDMV Customer Service department if you experience system issues after the maintenance has been completed.

If you would like to speak with a TxDMV Customer Service Representative, you may contact us at 512-465-4010 option 2 or 877-933-2020 option 2. TxDMV customer service support is available from 8:00 AM to 5:00 PM CST, Monday through Friday.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Initial Notification: RTS Release 9.3.0 (08/17/2019 @ 6:00 PM CST)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: RTS Release 9.3.0 (08/17/2019 @ 6:00 PM CST)

RTB #003-19 Notification of a Communication Impediment

Posted on August 15, 2019 by TxDMV

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Dealers and Manufacturers
RTB #003-19 Notification of a Communication Impediment

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RTB #002-19 Odometer Disclosure for Transfer of Electronic Titles by a Dealer

Posted on August 15, 2019 by TxDMV

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Dealers and Manufacturers
RTB #002-19 Odometer Disclosure for Transfer of Electronic Titles by a Dealer

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eTITLE Release Date and Additional Training for Tax Assessor-Collectors and Staff

Posted on August 13, 2019 by TxDMV

The Texas Department of Motor Vehicles (TxDMV) has completed user acceptance testing of eTITLE, and the new functionality will become available August 19, 2019. eTITLE is a new feature in webDEALER that facilitates the secure electronic transfer of titles between dealers in the wholesale market, making the title transfer process faster and easier than ever before. With eTITLE, electronic titles can also be released directly to webDEALER by a lienholder participating in the Electronic Lien and Title Program.

Additional eTITLE Webinars

As a reminder, TxDMV is providing webinars on the dates and at the times listed below:

 

 

Source: Tax Assessor-Collectors
eTITLE Release Date and Additional Training for Tax Assessor-Collectors and Staff

Posted in Tax Assessor-Collectors | Comments Off on eTITLE Release Date and Additional Training for Tax Assessor-Collectors and Staff

eTITLE Release Date and Additional eTITLE Training for Dealers

Posted on August 13, 2019 by TxDMV

The Texas Department of Motor Vehicles (TxDMV) has completed user acceptance testing of eTITLE, and the new functionality will become available August 19, 2019. eTITLE is a new feature in webDEALER that facilitates the secure electronic transfer of titles between dealers in the wholesale market, making the title transfer process faster and easier than ever before. With eTITLE, electronic titles can also be released directly to webDEALER by a lienholder participating in the Electronic Lien and Title (ELT) Program.

A new ELT release type will be added with this release, and lienholders have been made aware of this functionality. Dealers will now have the option to request a lienholder send a paper title or electronic title when paying off a trade-in vehicle. When requesting a lienholder send a title electronically to your dealership, ensure you provide the lienholder your general distinguishing number and webDEALER Dealer ID, located in the Account Details section of webDEALER.

Additional eTITLE Webinars

As a reminder, TxDMV will be providing webinars on the dates and at the times listed below:

 

 

Source: Dealers and Manufacturers
eTITLE Release Date and Additional eTITLE Training for Dealers

Posted in Dealers and Manufacturers | Comments Off on eTITLE Release Date and Additional eTITLE Training for Dealers

eTITLE: Electronic Transfer of Titles is Coming Soon

Posted on August 13, 2019 by TxDMV

We are excited to announce the addition of eTITLE to webDEALER. eTITLE will go live August 19, 2019. This new feature facilitates the secure electronic transfer of titles between dealers in the wholesale market. With eTITLE, electronic titles can also be released electronically directly to a dealer by a lienholder participating in the Electronic Lien and Title (ELT) Program. A new ELT release type will be added, eliminating the requirement for a paper title to be mailed to a dealer when a vehicle is traded in and the lien has been paid off.

To use the new ELT release type, you will need to include the dealer’s general distinguishing number and webDEALER Dealer ID when requesting your lien be released and specifying where the title will be sent. The dealer will provide this information when requesting the title be sent to the dealer electronically. The department has provided this information to ELT vendors and has also conducted testing with them.

 

 

Source: Contractors and Vendors
eTITLE: Electronic Transfer of Titles is Coming Soon

Posted in Contractors and Vendors | Comments Off on eTITLE: Electronic Transfer of Titles is Coming Soon

TxPROS Outage UPDATE: Service Restored

Posted on August 13, 2019 by TxDMV

UPDATE: The Texas Permitting and Routing Optimization System (TxPROS) has been restored. We apologize for any inconvenience from the earlier outage.  

 

Source: Motor Carriers
TxPROS Outage UPDATE: Service Restored

Posted in Motor Carriers | Comments Off on TxPROS Outage UPDATE: Service Restored

TxPROS Outage

Posted on August 13, 2019 by TxDMV

The Texas Permitting and Routing Optimization System (TxPROS) is currently experiencing an unexpected outage. We are working to resolve the issue as quickly as possible and apologize for any inconvenience.

 

Source: Motor Carriers
TxPROS Outage

Posted in Motor Carriers | Comments Off on TxPROS Outage

July 2019 Motor Vehicle Registration Manual Update

Posted on August 12, 2019 by TxDMV

Please review and distribute as appropriate.

The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov.

We welcome your feedback and encourage you to email any comments or suggestions to VTR_Title_Reg-Manual-Update@txdmv.gov (please note the underscores between VTR and Title and Title and Reg).

Updates for this release are marked with red change bars in the text.

Chapter 4 – Driver’s Privacy Protection Act
Section 4.12, and 4.13 “Federal DPPA and Texas MVRDA,” and “In Summary,” were updated to clarify that a law enforcement officer must provide identification when requesting motor vehicle information. A law enforcement officer may no longer verbally provide a badge number and the issuing jurisdiction in lieu of providing current identification when submitting a request for motor vehicle information.

Section 4.16 “In Summary,” was updated to specify that counties should document the identification type, issuing entity, and number in the absence of a Form VTR-275 when a law enforcement officer submits a request for motor vehicle information.

Chapter 14 – Application for Registration
Section 14.11, “Refusal to Register Vehicles (Scofflaws),” was updated to remove the statutory reference for red light camera violations. The statute was repealed by House Bill 1631 of the 86th Legislative Session, and went into effect on June 2, 2019.

Chapter 17 – Transfer of Registration when Applying for Title
Section 17.5, “Plate to Owner Transactions,” was updated to specify licensed dealers are required to remove general issue license plates and registration stickers from passenger cars that are 6,000 lbs. or less and light trucks 10,000 lbs. or less sold, traded, or transferred to the dealer. A dealer will be charged a replacement fee if they remove license plates from vehicles other than passenger cars and light trucks.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:TM

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

 

Source: Tax Assessor-Collectors
July 2019 Motor Vehicle Registration Manual Update

Posted in Tax Assessor-Collectors | Comments Off on July 2019 Motor Vehicle Registration Manual Update

Completed: System Maintenance (08/07/2019 @ 7:00 AM CST)

Posted on August 7, 2019 by TxDMV

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) resources system maintenance performed this morning was successfully completed as of 7:00 AM CST, August 07, 2019.   

If you would like to speak to a Customer Service Representative, please call 512-465-4010.  Customer Service is available from 8:00 AM to 5:00 PM CST, Monday through Friday.

Thank you,

Texas Department of Motor Vehicles
Customer Service
(512) 465-4010

 

 

Source: Tax Assessor-Collectors
Completed: System Maintenance (08/07/2019 @ 7:00 AM CST)

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Additional eTITLE Training for Tax Assessor-Collectors and Staff

Posted on August 6, 2019 by TxDMV

The Texas Department of Motor Vehicles (TxDMV) continues user acceptance testing in preparation for the upcoming eTITLE launch. eTITLE is a new feature in webDEALER that facilitates the secure electronic transfer of titles between dealers in the wholesale market, making the title transfer process faster and easier than ever before. With eTITLE, electronic titles can also be released directly to webDEALER by a lienholder participating in the Electronic Lien and Title (ELT) program.

What You Need to Know Now

  • eTITLE transactions will be completed between dealers without the need for physical title documents to be completed and change hands.
  • ELT participants can release titles electronically to webDEALER eliminating issuance of a paper title when a vehicle is traded in.
  • A new electronic title history will be available for review within webDEALER.
  • Applications submitted to your office will contain the new ownership evidence type of Texas eTitle.
  • eTITLE will introduce a new remark, the webDEALER indicator, which can act as a hard stop indicating that the owner has sold a vehicle to a participating dealership. The general distinguishing number of the dealer who has possession of the vehicle will display in the remarks section along with the date of transfer to the dealer.

Additional eTITLE Webinars

To make the transition to eTITLE easier for tax assessor-collectors and their staff, TxDMV will provide webinars on the dates and at the times listed below:

 

 

Source: Tax Assessor-Collectors
Additional eTITLE Training for Tax Assessor-Collectors and Staff

Posted in Tax Assessor-Collectors | Comments Off on Additional eTITLE Training for Tax Assessor-Collectors and Staff

Additional eTITLE Training for Dealers

Posted on August 6, 2019 by TxDMV

The Texas Department of Motor Vehicles (TxDMV) continues user acceptance testing in preparation for the upcoming eTITLE launch. eTITLE is a new feature in webDEALER that facilitates the secure electronic transfer of titles between dealers in the wholesale market, making the title transfer process faster and easier than ever before. With eTITLE, electronic titles can also be released directly to webDEALER by a lienholder participating in the Electronic Lien and Title program.

The benefits of using eTITLE include:

  • The ability for dealers to create an electronic title from a paper title, or receive an electronic title from a lienholder when a vehicle is traded in and subsequently paid off;
  • Easy electronic wholesale transfer of a vehicle that makes the electronic title immediately available to the dealer upon successful completion of the transaction, without physical paperwork changing hands;
  • Increased visibility into reassignment transactions;
  • Integration with webDEALER;
  • The ability to convert an electronic title to a paper title when necessary;
  • Eliminating the need for a Certified Copy of Texas Title or maintaining a release of lien when the financial institution releases the lien electronically to the dealer; and
  • Faster delivery of titles to inventory.

Additional eTITLE Webinars

To make the transition to eTITLE easier for you, TxDMV will be providing webinars on the dates and at the times listed below:

 

Source: Contractors and Vendors
Additional eTITLE Training for Dealers

Posted in Contractors and Vendors | Comments Off on Additional eTITLE Training for Dealers

TxDMV Board Meeting – August 2019

Posted on August 6, 2019 by TxDMV

 

 

The Texas Department of Motor Vehicles (TxDMV) Board has scheduled the following meeting for the month of August 2019: 

Board Meeting 
Thursday, August 8, 2019 – 8 a.m.  
4000 Jackson Avenue, Austin – Lone Star Room

TxDMV board and committee meetings are open to the public. Full board meetings are streamed online. Visit the TxDMV board page for agendas and transcripts.

 


Source: News and Information
TxDMV Board Meeting – August 2019

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Initial Notification: Scheduled Maintenance (08/07/2019 @ 5:00 AM CST)

Posted on August 5, 2019 by TxDMV

Good afternoon,

On Wednesday, 08/07/2019, Texas Department of Motor Vehicles resources (TxDMV) will be performing system maintenance that will require an outage for the systems listed below. The duration of the maintenance is scheduled for up to two hours beginning at 5:00 AM CST and lasting until 7:00 AM CST.

Systems Impacted: All systems below will be unable to perform auto verification of vehicle insurance for online registrations and renewals during the scheduled time frame below:

Wednesday 08/07/2019 from 5:00 AM CST to 7:00 AM CST:

  • IVTRS
  • RTS POS
  • WebSub

Note: A reply to all will be sent when the maintenance is complete. Please contact the TxDMV Customer Service department if you experience system issues after the end of the maintenance.

If you would like to speak with a TxDMV Customer Service Representative, you may contact us at 512-465-4010 or 877-933-2020, option 1.  TxDMV customer service support is available from 8:00 AM to 5:00 PM CST, Monday through Friday.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Tax Assessor-Collectors
Initial Notification: Scheduled Maintenance (08/07/2019 @ 5:00 AM CST)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Scheduled Maintenance (08/07/2019 @ 5:00 AM CST)

Initial Notification: Texas NIC Maintenance – 08/07/2019

Posted on August 5, 2019 by TxDMV

Good afternoon,

Texas NIC is performing system maintenance on Wednesday, August 07, 2019, starting at 8:00 AM and lasting until Sunday, August 11 at 6:00 AM CST. During this time, online availability of IVTRS should not be effected. 

If you need assistance after the maintenance window, please contact DCS Service Desk at 877-767-0656 or support@texasgovhelpdesk.com.

Thank you,

IT Services Division
Texas Department of Motor Vehicles 

 

Source: Tax Assessor-Collectors
Initial Notification: Texas NIC Maintenance – 08/07/2019

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Texas NIC Maintenance – 08/07/2019

Completed: Texas NIC Maintenance on 8/4/2019

Posted on August 5, 2019 by TxDMV

Good afternoon,

The Texas NIC network maintenance was successfully completed on August 4, 2019.

If you have questions about this change, please contact the STS Service Desk at stshelp@sharedtechnologyservices.texas.gov.

Thank you,

Department of Motor Vehicles
IT Services Division

 

Source: Tax Assessor-Collectors
Completed: Texas NIC Maintenance on 8/4/2019

Posted in Tax Assessor-Collectors | Comments Off on Completed: Texas NIC Maintenance on 8/4/2019

IVTRS Payment Issue Resolved

Posted on August 5, 2019 by TxDMV

Earlier, customers were unable to complete their vehicle registration online due to IVTRS not processing their payment.  Support staff has resolved the issue and payments may now be successfully processed. 

 

If you would like to speak with a TxDMV Customer Service Representative, you may contact us at 512-465-4010 or 877-933-2020, option 1.  TxDMV customer service support is available from 8:00 AM to 5:00 PM CST, Monday through Friday.

 

IT Services

Texas Department of Motor Vehicles

 

Source: Tax Assessor-Collectors
IVTRS Payment Issue Resolved

Posted in Tax Assessor-Collectors | Comments Off on IVTRS Payment Issue Resolved

Completed: Network Maintenance (08/04/2019 @ 9:19 AM CST)

Posted on August 4, 2019 by TxDMV

Good morning,

The Texas Department of Motor Vehicles (TxDMV) resources system maintenance was completed as of 9:19 AM CST, August 04, 2019.   

If you would like to speak to a representative, please call us at 512-465-4010 option 2.  Consumer Relations Division representatives are available from 8:00 AM to 5:00 PM Central Time, Monday through Friday.

Thank you,

Texas Department of Motor Vehicles
Customer Service
(512) 465-4010 option 2

 

 

Source: Dealers and Manufacturers
Completed: Network Maintenance (08/04/2019 @ 9:19 AM CST)

Posted in Dealers and Manufacturers | Comments Off on Completed: Network Maintenance (08/04/2019 @ 9:19 AM CST)

July 2019 Motor Vehicle Title Manual Update

Posted on August 1, 2019 by TxDMV

Please review and distribute as appropriate.

The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System workstations and at www.TxDMV.gov.

We welcome your feedback and encourage you to email any comments or suggestions to VTR_Title_Reg-Manual-Update@txdmv.gov (please note the underscores between VTR and Title and between Title and Reg).

Updates for this release are marked with red change bars in the text.

Chapter 5 – Certificate of Title Requirements
Section 5.7, “Issuance of Title to Government Agency,” was updated to remove reference to the Exempt Vehicle Affidavit – Driver Education (Form VTR-62-E) and the Leased Vehicle Affidavit (Form VTR-62-L) since both forms are obsolete.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:EG

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Motorist Services
July 2019 Motor Vehicle Title Manual Update

Posted in Motorist Services | Comments Off on July 2019 Motor Vehicle Title Manual Update

Initial Notification: Texas NIC Maintenance 8/3/2019 – 8/4/2019

Posted on August 1, 2019 by TxDMV

Good afternoon,

Texas NIC is scheduled to perform system maintenance on Saturday, August 3, 2019, beginning at 10:00 PM and lasting until August 4, 2019 at 8:00 AM CST. During the maintenance window, it is not expected to impact the online availability of IVTRS. 

If you need assistance after the maintenance window, please contact DCS Service Desk at 877-767-0656 or support@texasgovhelpdesk.com.

Thank you,

IT Services Division
Texas Department of Motor Vehicles 

 

Source: Tax Assessor-Collectors
Initial Notification: Texas NIC Maintenance 8/3/2019 – 8/4/2019

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Texas NIC Maintenance 8/3/2019 – 8/4/2019

Initial Notification: Scheduled Maintenance (08/04/2019 @ 6:00 AM – 10:00 AM CST)

Posted on August 1, 2019 by TxDMV

Good afternoon,

On Sunday, August 04, 2019, Texas Department of Motor Vehicles (TxDMV) resources will be performing system maintenance. If during this maintenance window you experience trouble logging into one of the systems listed below please try logging in again later. The duration of the maintenance is scheduled for up to four (4) hours beginning at 6:00 AM CST (8/04/2019) lasting until 10:00 AM CST.

  • eTag/webDEALER
  • eLicensing

Note: A reply to all will be sent when the maintenance is complete.  If you would like to speak to a Customer Service representative, please call us at 512-465-4010 option 2. Customer Service is available from 8:00 AM to 5:00 PM Central Time, Monday through Friday.

Thank you,

Texas Department of Motor Vehicles
Customer Service
(512) 465-4010 option 2

 

 

Source: Dealers and Manufacturers
Initial Notification: Scheduled Maintenance (08/04/2019 @ 6:00 AM – 10:00 AM CST)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: Scheduled Maintenance (08/04/2019 @ 6:00 AM – 10:00 AM CST)

Resolved: Access Issues (7/29/2019 @ 12:20 PM)

Posted on July 29, 2019 by TxDMV

Good Afternoon,

RTS, Cognos and the IRP website access have been restored. All systems are now available.

 

If you would like to speak to a customer service representative, please call us at 512-465-3351. Customer service is available from 8:00 AM to 5:00 PM CDT, Monday through Friday. 

 

We apologize for the inconvenience and any impact on you or your customers.

 

Thank you,

 

TxDMV Customer Service

Department of Motor Vehicles

(512) 465-3351

 

Source: Tax Assessor-Collectors
Resolved: Access Issues (7/29/2019 @ 12:20 PM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Access Issues (7/29/2019 @ 12:20 PM)