Corrected: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Posted on May 18, 2018 by TxDMV

Good afternoon,

Over the weekend of May 19, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) and Internet Vehicle Title and Registration Service (IVTRS) with Release 9.1.0 that contains the content summarized below.    

Legislative Changes

  • Distribution of the Dealer Deputy Fee – The $1.00 dealer deputy fee will now be remitted to the county.

 

Non-Legislative Changes

 

  • webPERMITS Security Features – webPERMITS now have features that help prevent the permits from being fraudulently copied:
    • Holographic icon in the upper right corner
    • Bar code in the lower right corner
    • State seal in the lower left corner
    • Bezier curves across the Permit number
  • IVTRS Address Confirmation — When renewing a registration online in Internet Vehicle Title and Registration Services (IVTRS), the customer will be asked to confirm their address.
  • Beneficiary Designation – An owner can establish a beneficiary to whom title will be transferred upon their death. 
  • COGNOS has the following new reports for counties: 
    • Vehicles Sold by Dealer – displays vehicle sales prices so that counties can see if the prices the dealers report are the same.
    • E-TAG Buyers Report – displays the buyers tags sold by each dealership and whether the county fees have been paid.

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov. 

Best regards,

TxDMV Service Desk
Texas Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020 
ServiceDesk@TxDMV.gov

 

 

Source: Tax Assessor-Collectors
Corrected: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Posted in Tax Assessor-Collectors | Comments Off on Corrected: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Reminder: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Posted on May 18, 2018 by TxDMV

Good afternoon,

Over the weekend of May 19, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) and Internet Vehicle Title and Registration Service (IVTRS) with Release 9.1.0 that contains the content summarized below.    

Legislative Changes

  • Distribution of the Dealer Deputy Fee – The $1.00 dealer deputy fee will now be remitted to the county.

 

Non-Legislative Changes

 

  • webPERMITS Security Features – webPERMITS now have features that help prevent the permits from being fraudulently copied:
    • Holographic icon in the upper right corner
    • Bar code in the lower right corner
    • State seal in the lower left corner
    • Bezier curves across the Permit number
  • IVTRS Address Confirmation — When renewing a registration online in Internet Vehicle Title and Registration Services (IVTRS), the customer will be asked to confirm their address.
  • Beneficiary Designation – An owner can establish a beneficiary to whom title will be transferred upon their death. 
  • COGNOS has the following new reports for counties: 
    • Vehicles Sold by Dealer – displays vehicle sales prices so that counties can see if the prices the dealers report are the same.
    • E-TAG Buyers Report – displays the buyers tags sold by eac

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov. 

Best regards,

TxDMV Service Desk
Texas Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020 
ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Reminder: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Posted in Tax Assessor-Collectors | Comments Off on Reminder: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Initial Notification: RTS POS Batch Reports 5/17/2018 @ 8:54 AM Central Time

Posted on May 17, 2018 by TxDMV

Good morning,

 

The POS batch reports were available for reprint this morning at 8:00 AM Central Time. If you are experiencing any issue reprinting your batch reports, please run the reports manually through RTS. Once the reports are manually run they will be available immediately for viewing.

 

The statewide ticket for this issue is: 179989

 

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

  

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS POS Batch Reports 5/17/2018 @ 8:54 AM Central Time

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS POS Batch Reports 5/17/2018 @ 8:54 AM Central Time

RTB #001-18 Beneficiary Designation on Title

Posted on May 17, 2018 by TxDMV

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachments

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

 

Source: Dealers and Manufacturers
RTB #001-18 Beneficiary Designation on Title

Posted in Dealers and Manufacturers | Comments Off on RTB #001-18 Beneficiary Designation on Title

Initial Notification: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Posted on May 16, 2018 by TxDMV

Good afternoon,

Over the weekend of May 19, 2018, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Title System (RTS) and Internet Vehicle Title and Registration Service (IVTRS) with Release 9.1.0 that contains the content summarized below.    

Legislative Changes

  • Distribution of the Dealer Deputy Fee – The $1.00 dealer deputy fee will now be remitted to the county.

Non-Legislative Changes

  • webPERMITS Security Features – webPERMITS now have features that help prevent the permits from being fraudulently copied:
    • Holographic icon in the upper right corner
    • Bar code in the lower right corner
    • State seal in the lower left corner
    • Bezier curves across the Permit number
  • IVTRS Address Confirmation — When renewing a registration online in Internet Vehicle Title and Registration Services (IVTRS), the customer will be asked to confirm their address.
  • Beneficiary Designation – An owner can establish a beneficiary to whom title will be transferred upon their death. 

COGNOS has the following new reports for counties: 

  • Vehicles Sold by Dealer – displays vehicle sales prices so that counties can see if the prices the dealers report are the same.
  • E-TAG Buyers Report – displays the buyers tags sold by eac

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov. 

Best regards,

TxDMV Service Desk
Texas Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020 
ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Initial Notification: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Scheduled Maintenance: RTS Release 9.1.0 (05/19/2018)

Mover Training Seminar – Austin, Texas

Posted on May 16, 2018 by TxDMV

Attention all Household Goods Motor Carriers:

We are pleased to announce our next Mover Training Seminar on June 12nd, 2018, in Austin, Texas.  This presentation will be a basic overview of the rules and regulations pertaining to the household goods motor carrier industry.

Representatives from our Enforcement and Motor Carrier divisions will provide valuable information on mover operations.  This information is beneficial for any parties interested in becoming a new household goods motor carrier (mover) as well as a good refresher for all licensed movers in keeping up to date on any rule updates within the industry.

We are excited to have you join us, to learn and discuss issues that concern you and your business.

Thank you;

 

Luis Perez, Assistant Chief Investigator

Enforcement Division

Texas Department of Motor Vehicles

 

LP

 

Attachments

 

 

 

Source: Motor Carriers
Mover Training Seminar – Austin, Texas

Posted in Motor Carriers | Comments Off on Mover Training Seminar – Austin, Texas

Resolved: Two Cognos Reports delayed (05/15/2018 @ 10:00 AM Central Time)

Posted on May 15, 2018 by TxDMV

Good morning,

All Cognos reports were available for viewing as of 10:00 AM Central Time this morning (05/15/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 179537

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

Best regards,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov  

 

Source: Tax Assessor-Collectors
Resolved: Two Cognos Reports delayed (05/15/2018 @ 10:00 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Two Cognos Reports delayed (05/15/2018 @ 10:00 AM Central Time)

Initial Notification: Two Cognos Reports delayed (05/15/2018 @ 07:35 AM Central Time)

Posted on May 15, 2018 by TxDMV

Good morning,

 

The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 09:30 AM Central Time this morning (05/15/2018). A notification will be sent once the reports are available. 

 

The statewide ticket for this issue is: 179537

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

Best regards,

 

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

Source: Tax Assessor-Collectors
Initial Notification: Two Cognos Reports delayed (05/15/2018 @ 07:35 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (05/15/2018 @ 07:35 AM Central Time)

Changes to webDEALER Account Details page

Posted on May 11, 2018 by TxDMV

Please review and distribute as appropriate.

eLICENSING is the application in which a dealer’s license and account information is created and maintained.  eLICENSING populates the dealer’s information and account details in webDEALER.  Currently, the county tax assessor-collector’s office can update a dealer’s Doing Business As, Contact Name, Email, and Phone # in the webDEALER application (highlighted below).

Account Details page prior to the May 7, 2018 update
Figure 1: Account Details page prior to the May 11, 2018, update.

Effective May 11, 2018, the county tax assessor-collector’s office will no longer be able to modify the DBA or contact information for a dealership within the webDEALER application. This is to ensure consistency between what is created in eLICENSING and presented in webDEALER.  The dealer must make any edits to their account in eLICENSING.

Account Details page after the May 7, 2018, updateFigure 2: Account Details page after the May 11, 2018, update.

In order to change the DBA information, the dealer must access eLICENSING and apply to amend their license.  Next, the dealer must choose the “Address and DBA changes” reason.  From the Manage Locations Screen, choose the Edit button for the location with the DBA change, and add, remove, or edit the DBA as needed.  There is a $25 fee for this amendment.  The following must be uploaded: 
        • a bond rider with the DBA change,
        • an Assumed Name Certificate (from the county for sole proprietors and general partnerships, from the Secretary 
          of State for corporations), and
        • an amended Certificate of Filing from the Texas Secretary of State (for corporations). 

This process is covered in the amendment section of the eLICENSING User Guide for Independent GDN Licenses on pages 122-129 located on our website at http://www.txdmv.gov/dealers/licensing/elicensing-resources. 

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:JE

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

 

Source: Contractors and Vendors
Changes to webDEALER Account Details page

Posted in Contractors and Vendors | Comments Off on Changes to webDEALER Account Details page

Proposed 43 TAC §§219.60-219.64

Posted on May 4, 2018 by TxDMV

Proposed 43 TAC §§219.60-219.64

Please review and distribute as appropriate.

The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed changes to the Texas Administrative Code, which affect Chapter 219, §§219.60-219.64. These proposed changes are posted for public comment until 5:00 p.m. on June 4, 2018. The proposed language is attached and it is also available on the Office of the Secretary of State’s website at http://www.sos.state.tx.us/texreg/pdf/currview/index.shtml.

The web link is subject to change as the Texas Register is a weekly publication. Previous versions of the Texas Register are available at http://www.sos.state.tx.us/texreg/pdf/backview/index.shtml

We expect to present the proposed changes and any received written comments to the TxDMV board at an upcoming board meeting. The meeting agenda with this item will be posted on the TxDMV website at http://www.txdmv.gov/about-us/txdmv-board-meetings.

Thank you,

David D. Duncan
General Counsel

Attachment

 

 

 

 

 

Source: Dealers and Manufacturers
Proposed 43 TAC §§219.60-219.64

Posted in Dealers and Manufacturers | Comments Off on Proposed 43 TAC §§219.60-219.64

Proposed 43 TAC Sec. 217.27

Posted on May 4, 2018 by TxDMV

Proposed 43 TAC §217.27

Please review and distribute as appropriate.

The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed changes to the Texas Administrative Code, which affect Chapter 217, §217.27. These proposed changes are posted for public comment until 5:00 p.m. on June 4, 2018. The proposed language is attached and it is also available on the Office of the Secretary of State’s website at http://www.sos.state.tx.us/texreg/pdf/currview/index.shtml. 

The web link is subject to change as the Texas Register is a weekly publication. Previous versions of the Texas Register are available at http://www.sos.state.tx.us/texreg/pdf/backview/index.shtml

We expect to present the proposed changes and any received written comments to the TxDMV board at an upcoming board meeting. The meeting agenda with this item will be posted on the TxDMV website at http://www.txdmv.gov/about-us/txdmv-board-meetings.

Thank you,

David D. Duncan
General Counsel

Attachment

 

 

 

Source: Dealers and Manufacturers
Proposed 43 TAC Sec. 217.27

Posted in Dealers and Manufacturers | Comments Off on Proposed 43 TAC Sec. 217.27

Resolved: Two Cognos Reports delayed (05/04/2018 @ 11:06 AM Central Time)

Posted on May 4, 2018 by TxDMV

Good morning,

 

All Cognos reports were available for viewing as of 11:06 AM Central Time this morning (05/04/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 178066

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

 

Source: Tax Assessor-Collectors
Resolved: Two Cognos Reports delayed (05/04/2018 @ 11:06 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Two Cognos Reports delayed (05/04/2018 @ 11:06 AM Central Time)

Initial Notification: Two Cognos Reports delayed (05/04/2018 @ 07:05 AM Central Time)

Posted on May 4, 2018 by TxDMV

Good morning,

 

The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 11:00 AM Central Time this morning (05/04/02018). A notification will be sent once the reports are available. 

 

The statewide ticket for this issue is: 178066

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

Best regards,

 

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Initial Notification: Two Cognos Reports delayed (05/04/2018 @ 07:05 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (05/04/2018 @ 07:05 AM Central Time)

Resolved: Two Cognos Reports delayed (05/03/2018 @ 9:30 AM Central Time)

Posted on May 3, 2018 by TxDMV

Good morning,

 

All Cognos reports were available for viewing as of 8:30 AM Central Time this morning (05/03/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 177873

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

Best regards,

 

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Resolved: Two Cognos Reports delayed (05/03/2018 @ 9:30 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Two Cognos Reports delayed (05/03/2018 @ 9:30 AM Central Time)

Initial Notification: Two Cognos Reports delayed (05/03/2018 @ 07:15 AM Central Time)

Posted on May 3, 2018 by TxDMV

Good morning,

 

The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 09:00 AM Central Time this morning (05/03/2018). A notification will be sent once the reports are available. 

 

The statewide ticket for this issue is: 177873

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

Best regards,

 

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Initial Notification: Two Cognos Reports delayed (05/03/2018 @ 07:15 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (05/03/2018 @ 07:15 AM Central Time)

Resolved: Two Cognos Reports delayed (05/02/2018 @ 12:39 PM Central Time)

Posted on May 2, 2018 by TxDMV

Good afternoon,

 

All Cognos reports were available for viewing as of 12:35 PM Central Time this afternoon (05/02/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 177679

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

Best regards,

 

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

 

Source: Tax Assessor-Collectors
Resolved: Two Cognos Reports delayed (05/02/2018 @ 12:39 PM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Two Cognos Reports delayed (05/02/2018 @ 12:39 PM Central Time)

Initial Notification: Two Cognos Reports delayed (05/02/2018 @ 07:15 AM Central Time)

Posted on May 2, 2018 by TxDMV

Good morning,

 

The Week to Date Report and Inventory Transaction Reports will be delayed and are expected to be available by 12:30 PM Central Time this afternoon (05/02/2018). A notification will be sent once the reports are available. 

 

The statewide ticket for this issue is: 177679

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

Best regards,

 

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

  

 

Source: Tax Assessor-Collectors
Initial Notification: Two Cognos Reports delayed (05/02/2018 @ 07:15 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (05/02/2018 @ 07:15 AM Central Time)

Salvage Motor Vehicle Dealer Training Seminar – El Paso

Posted on May 1, 2018 by TxDMV

Salvage Motor Vehicle Dealers and Industry:

We are pleased to announce our Salvage Motor Vehicle Dealer Training Seminar on May 17th, 2018, in El Paso, Texas.  This presentation will be a specific overview of the rules and regulations surrounding the salvage motor vehicle dealer industry.

The information provided will be specific to the individual operating as a salvage dealer and the related policies and procedures used by our agency.

David George, Chief Investigator for the Enforcement Division, will provide valuable information on salvage dealer operations and requirements.

We are excited to have you join us, to learn and discuss issues that concern you and your business.

Thank you;

 

Stacey Cullen, Staff Service Officer

Enforcement Division

Texas Department of Motor Vehicles

 

SC

Attachment

 

 

 

 

 

Source: Dealers and Manufacturers
Salvage Motor Vehicle Dealer Training Seminar – El Paso

Posted in Dealers and Manufacturers | Comments Off on Salvage Motor Vehicle Dealer Training Seminar – El Paso

Motor Vehicle Dealer Training Seminar – El Paso

Posted on May 1, 2018 by TxDMV

Motor Vehicle Dealers and Industry:

We are pleased to announce our Motor Vehicle Dealer Training Seminar on May 16th, 2018, in El Paso, Texas.  This presentation will be a broad overview of the rules and regulations surrounding the motor vehicle dealer industry.

Representatives from our Enforcement and VTR divisions will provide valuable information on dealer operations and titling requirements.  We will also have a representative from the Texas Office of Consumer Credit Commissioner who will provide instruction on financing options for dealers. This information is beneficial for any parties interested in becoming a dealer as well as the seasoned independent and franchise dealers seeking new information affecting the regulations associated with the motor vehicle dealer industry.

We are excited to have you join us, to learn and discuss issues that concern you and your business.

Thank you;

 

Stacey Cullen, Staff Services Officer

Enforcement Division

Texas Department of Motor Vehicles

 

 SC

Attachment

 

 

Source: Dealers and Manufacturers
Motor Vehicle Dealer Training Seminar – El Paso

Posted in Dealers and Manufacturers | Comments Off on Motor Vehicle Dealer Training Seminar – El Paso

TxDMV webDEALER/eTAG Update – Buyer Tags

Posted on May 1, 2018 by TxDMV

Good morning,

On April 9, 2018, the Texas Department of Motor Vehicles deployed an update to the webDEALER/eTAG system. Besides moving eTAG into webDEALER, this release also included several security enhancements.

One such enhancement relates to the issuance of multiple tags to the same vehicle. The updated system will not allow issuance of more than one Buyer Tag to the same vehicle identification number. This precaution helps protect motorists and reduces fraud.

You must void or supersede any active Buyer Tag prior to issuance of a new Buyer Tag to the same vehicle. Likewise, void any active Vehicle Specific Tag once that vehicle leaves your inventory, whether through a wholesale or retail transaction. This will ensure there is only one active tag per vehicle.

If you have any questions about this or other webDEALER/eTAG information, please contact your Regional Service Center.

Regards,

Jeremiah Kuntz
Director, Vehicle Title and Registration
Texas Department of Motor Vehicles

 

 

 

Source: Dealers and Manufacturers
TxDMV webDEALER/eTAG Update – Buyer Tags

Posted in Dealers and Manufacturers | Comments Off on TxDMV webDEALER/eTAG Update – Buyer Tags

Resolved: Two Cognos Reports delayed (05/01/2018 @ 10:40 AM Central Time)

Posted on May 1, 2018 by TxDMV

Good morning,

 

All Cognos reports were available for viewing as of 10:06 AM Central Time this morning (05/01/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 177420

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov

 

 

Source: Tax Assessor-Collectors
Resolved: Two Cognos Reports delayed (05/01/2018 @ 10:40 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Two Cognos Reports delayed (05/01/2018 @ 10:40 AM Central Time)

Initial Notification: Two Cognos Reports delayed (05/01/2018 @ 07:54 AM Central Time)

Posted on May 1, 2018 by TxDMV

Good morning,

 

The Week to Date Report and Inventory Transaction, list of others Reports will be delayed and are expected to be available by 10:15 AM Central Time this morning (05/01/2018). A notification will be sent once the reports are available. 

 

The statewide ticket for this issue is: 177420

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

Best regards,

 

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Initial Notification: Two Cognos Reports delayed (05/01/2018 @ 07:54 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Two Cognos Reports delayed (05/01/2018 @ 07:54 AM Central Time)

Update on eTAG system (4/27/2018)

Posted on April 28, 2018 by TxDMV

Good evening,

The Texas Department of Motor Vehicles (TxDMV) was proud to release the new eTAG system on April 9, 2018, delivering valuable functionality and security features.  While the deployment was largely successful, there have been some issues identified by users that require our immediate attention.  Our team is working hard to make needed repairs in webDEALER and eTAG and ensure the system is fully functional for users.  Several of the reported issues have been repaired; however, four remaining repairs are still in development.  If you are experiencing any issues, please review the attachment below which provides more specific details.

We appreciate your patience as we continue to work to improve your experience.  As always, if you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send an email to: ServiceDesk@TxDMV.gov.

Thank you,

TxDMV Service Desk

 

Source: Dealers and Manufacturers
Update on eTAG system (4/27/2018)

Posted in Dealers and Manufacturers | Comments Off on Update on eTAG system (4/27/2018)

Oversize/Overweight Permit Movement Conditions

Posted on April 25, 2018 by TxDMV

On May 8, 2018, the “movement conditions” listed on your permit will change.

TxDMV recently streamlined the requirements included with all size and weight permits. The language and the order in which these “movement conditions” are listed will be standardized. Current requirements that were not previously listed (proper vehicle registration, proper equipment, and attachment of movement conditions to each permit) on the permit will now be included.

Please review your permit’s conditions prior to travel.

Contact the Motor Carrier Division at 1-800-299-1700, option 2, if you need more information.

Source: Motor Carriers
Oversize/Overweight Permit Movement Conditions

Posted in Motor Carriers | Comments Off on Oversize/Overweight Permit Movement Conditions

Resolved: Two Cognos Reports delayed (04/24/2018 @ 08:58 AM Central Time)

Posted on April 24, 2018 by TxDMV

Good morning,

 

All Cognos reports were available for viewing as of 08:20 AM Central Time this morning (04/24/2018). If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk. 

 

The statewide ticket for this issue is: 176380

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov.

 

Best regards,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

Source: Tax Assessor-Collectors
Resolved: Two Cognos Reports delayed (04/24/2018 @ 08:58 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Two Cognos Reports delayed (04/24/2018 @ 08:58 AM Central Time)