The issue with the RTS system that prevented some users from logging on has been resolved. You may need to restart RTS or reboot your workstation(s). If connectivity issues persist please contact a customer service representative.
If you would like to speak to a customer service representative, please call us at 512-465-3351. Customer service is available from 8:00 AM to 5:00 PM CDT, Monday through Friday.
We apologize for the inconvenience and any impact on you or your customers.
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
Source: Tax Assessor-Collectors
Resolved: RTS issue (12/27/2018 @ 11:35 PM)