Update on Issues Identified with County Closure Transactions

Please review and distribute as appropriate.

This is a follow-up to the communication sent on May 28, 2020, regarding issues identified with county closure transactions.

The department has completed the review of all county closure transactions processed prior to the resolution of the batch processing issue on May 12.  All impacted transactions and counties have been identified.  A list of counties with affected transactions is attached.  Updated reports reflecting the correct summary remittance amounts will be available by June 30.  In addition, the department will have transaction level reports by county that identify any over/under remittances to the department.  These reports will be distributed through the Regional Service Centers to work with the individual counties and will also be available by June 30.

Counties should continue to remit the total amount shown on page 2 of the COGNOS Funds Remittance Report.  Assistance will be provided when the reports are available to ensure counties are able to balance.

Work is ongoing to address the fee details not displaying correctly on the COGNOS Funds Remittance Report with an anticipated completion by the end of July.

We appreciate your patience as we continue to resolve these issues.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
Update on Issues Identified with County Closure Transactions

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