An issue has been identified with the RTS system that requires the system to be restarted. The system restart will occur at 9:30 AM this morning (12/28/2018). The system will be unavailable for approximately 15 minutes. Please log out of the system before 9:30 AM. A message will be sent when the system is available.
If you would like to speak to a customer service representative, please call us at 512-465-3351. Customer service is available from 8:00 AM to 5:00 PM CDT, Monday through Friday.
We apologize for the inconvenience and any impact on you or your customers.
TxDMV Customer Service
Department of Motor Vehicles
Source: Tax Assessor-Collectors
Update: RTS system restart at 9:30 AM (12/28/2018)