New TxPROS Payment Process

Beginning September 29, 2025, TxPROS will offer a new shopping cart payment feature. This enhancement will allow customers to add multiple permits to their “shopping cart” and pay for them in a single transaction.

Permits eligible for self-issuance will still have the option to immediately submit payment when the permit is ready to be issued.

As part of this update, TxDMV will no longer accept payment for permits by phone.

If You Place a Phone Order or Submit a Permit Request to the Motor Carrier Division (MCD) to Process

  • MCD will place the permit in your shopping cart, and you will receive an email notification that the permit is pending payment.
  • To complete payment, log in to your TxPROS account and select “Shopping Cart” on the customer dashboard.
  • Permits will not be issued until the payment is received.

Payment Deadline

Payment must be submitted by midnight the day the permit is added to your cart, or the permit will be removed from the cart. 

Need Help?

  • Watch the TxPROS “Navigating the Shopping Cart” training video: https://youtu.be/B8TVmk1HxgU
  • Watch the TxPROS “Paying for a Permit” training video: https://youtu.be/mdtyjYrjHqU
  • Need a TxPROS login or have questions? Contact the TxDMV Motor Carrier Division at 1-800-299-1700, option 2. 

 

Source: Motor Carriers
New TxPROS Payment Process

Posted in Motor Carriers | Comments Off on New TxPROS Payment Process

Completed: RTS Planned Maintenance (09/14/2025 @ 10:00 AM)

Good morning,

The Registration and Titling System (RTS) planned maintenance was completed as
of 10:00 AM this morning, Sunday, 09/14/2025.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Completed: RTS Planned Maintenance (09/14/2025 @ 10:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Completed: RTS Planned Maintenance (09/14/2025 @ 10:00 AM)

Completed: webDEALER Planned Maintenance (09/14/2025 @ 10:00 AM)

Good morning,

The webDEALER planned maintenance was completed as of 10:00 AM this morning,
Sunday,
09/14/2025.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Completed: webDEALER Planned Maintenance (09/14/2025 @ 10:00 AM)

Posted in Dealers and Manufacturers | Comments Off on Completed: webDEALER Planned Maintenance (09/14/2025 @ 10:00 AM)

Initial Notification: RTS Planned Maintenance (09/14/2025 @ 5:00 AM)

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) will be implementing planned maintenance
for the RTS System starting at 5:00 AM , Sunday (09/14/2025), lasting up to 11:00 AM.

Note: A notification will be published once the RTS maintenance is completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Planned Maintenance (09/14/2025 @ 5:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Planned Maintenance (09/14/2025 @ 5:00 AM)

Initial Notification: webDEALER Planned Maintenance (09/14/2025 @ 5:00 AM)

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) will be implementing planned maintenance
for the webDealer System starting at 5:00 AM, Sunday (09/14/2025), lasting up to 11:00 AM.

Note: A notification will be published once the webDealer maintenance is completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

Source: Dealers and Manufacturers
Initial Notification: webDEALER Planned Maintenance (09/14/2025 @ 5:00 AM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Planned Maintenance (09/14/2025 @ 5:00 AM)

Informational: Cognos Reports Processing (09/12/2025 @ 12:28 PM)

Good afternoon,

Due to a Shared Technology Services (STS) data center outage, which resulted in critical system issues,
the RTS report generation process did experience intermittent connectivity over the last couple of days.
This may have resulted in some delayed reporting. Therefore, the report generation processes may not
have run successfully. If you are experiencing reporting issues, please follow these steps.

General Reporting Instructions:

If you’re experiencing reporting issues, follow these steps:

Inventory Action Report 

1. Go to Inventory > Inventory Action Report

2. Enter 09/10/2025 or 09/11/2025 as the report date

Title Package Report 

1. Go to Reports > Title Package Report 

2. Enter 09/10/2025 or 09/11/2025 as the report date

If you are having issues balancing to your County-Wide or Substation Summary Report for 9/10/2025
or 9/11/2025, please use Cognos Week/Month-To-Date Fees Report for those dates.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles

Source: Tax Assessor-Collectors
Informational: Cognos Reports Processing (09/12/2025 @ 12:28 PM)

Posted in Tax Assessor-Collectors | Comments Off on Informational: Cognos Reports Processing (09/12/2025 @ 12:28 PM)

Resolved: Cognos Unavailable (09/11/2025 @ 1:14 PM)

Good afternoon,

The Cognos system is now available.


We apologize for the inconvenience and any impact on you or your customers.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Resolved: Cognos Unavailable (09/11/2025 @ 1:14 PM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos Unavailable (09/11/2025 @ 1:14 PM)

Resolved: webDealer Unavailable (09/11/2025 @ 1:00 PM)

Good afternoon,

The webDealer System is now available.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Resolved: webDealer Unavailable (09/11/2025 @ 1:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDealer Unavailable (09/11/2025 @ 1:00 PM)

ePLATE to webDEALER Transaction Process Training Now Available

Texas DMV


ePLATE to webDEALER Transaction Process training is now available on our TxDMV YouTube channel. This new training provides an overview and live walk-through of a transaction from plate assignment to submitting the title application in webDEALER.

The training is also offered through live webinars. Please register for your virtual seat using the links provided below:

These events can also be found on our Events Calendar. After registering, you will receive a confirmation email containing information about joining the webinar. 

Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center. 


Source: Dealers and Manufacturers
ePLATE to webDEALER Transaction Process Training Now Available

Posted in Dealers and Manufacturers | Comments Off on ePLATE to webDEALER Transaction Process Training Now Available

Initial Notification: Some Cognos Reports are delayed (09/11/2025 09:38 AM)

Good morning,

Certain report data did not not meet the cut-off timeline for processing.  For this
reason, some Cognos Reporting will be delayed as follows:

1  Fee Type Funds Report
2  Funds Remittance Report
3  Week/Month TO Date Fees Report
4  IRP Transmittal Invoice Report

We expect the reports will be available by tomorrow morning.

An update will be published once reports are available.


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: Some Cognos Reports are delayed (09/11/2025 09:38 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Some Cognos Reports are delayed (09/11/2025 09:38 AM)

Initial Notification: webDealer Unavailable (09/11/2025 @ 7:48 AM)

Good morning,

The webDealer system is currently unavailable due to a Shared Technology Services (STS) data center outage. The STS Data Center Services (DCS) vendors and DIR have been working with support staff overnight to correct the issue; however, no resolution has been identified at this time. An update will be provided when the issue has been resolved.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

  

 

Source: Dealers and Manufacturers
Initial Notification: webDealer Unavailable (09/11/2025 @ 7:48 AM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDealer Unavailable (09/11/2025 @ 7:48 AM)

Initial Notification: Cognos Unavailable (09/11/2025 @ 7:25 AM)

Good morning,

The Cognos system is currently unavailable due to a Shared Technology Services (STS)
data center outage. The STS Data Center Services (DCS) vendors and DIR have been
working with support staff overnight to correct the issue. However, no resolution has
been identified at this time. An update will be provided when the issue has been resolved.

We apologize for the inconvenience and any impact on you or your customers.

 

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: Cognos Unavailable (09/11/2025 @ 7:25 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Cognos Unavailable (09/11/2025 @ 7:25 AM)

Initial Notification: RTS Unavailable (09/11/2025 @ 7:10 AM)

Good morning,

The RTS is currently unavailable due to a Shared Technology Services (STS) data center outage.
The STS Data Center Services (DCS) vendors and DIR have been working with support staff overnight
to correct the issue; however, no resolution has been identified at this time. An update will be provided
when the issue has been resolved. 

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Unavailable (09/11/2025 @ 7:10 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Unavailable (09/11/2025 @ 7:10 AM)

Resolved: webDealer Unavailable (09/10/2025 @ 4:20 PM)

Good afternoon,

The webDealer System is now available.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Resolved: webDealer Unavailable (09/10/2025 @ 4:20 PM)

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDealer Unavailable (09/10/2025 @ 4:20 PM)

TxFLEET Available

TxFLEET is now available. Normal operations have been restored.   

We apologize for the inconvenience.  

 

 

Source: Motor Carriers
TxFLEET Available

Posted in Motor Carriers | Comments Off on TxFLEET Available

Update: webDealer Unavailable (09/10/2025 @ 2:55 PM)

Good afternoon,

     The webDEALER system is unavailable due to a Shared Technology Services (STS) outage. The
     STS vendor outage is causing network issues affecting multiple customers and systems.

    
     Support Staff are working with the vendor to resolve the issue. 
An update will be provided
     when the issue has been resolved.


    We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Update: webDealer Unavailable (09/10/2025 @ 2:55 PM)

Posted in Dealers and Manufacturers | Comments Off on Update: webDealer Unavailable (09/10/2025 @ 2:55 PM)

TxFLEET Unavailable

TxFLEET is currently unavailable. We are working to resolve the issue.  

We apologize for the inconvenience. A notification will be sent when normal operations resume. 

 

 

Source: Motor Carriers
TxFLEET Unavailable

Posted in Motor Carriers | Comments Off on TxFLEET Unavailable

Initial Notification: webDealer Unavailable (09/10/2025 @ 1:30 PM)

Good afternoon,

     The Texas Department of Motor Vehicles has received reports that the webDealer
     system is unavailable for some counties. Support staff are working to resolve the issue. 

     We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Initial Notification: webDealer Unavailable (09/10/2025 @ 1:30 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDealer Unavailable (09/10/2025 @ 1:30 PM)

Resolved: Cognos Reports delayed (09/10/2025 @ 10:34 AM)

Good morning,

All Cognos reports are now available.

We apologize for the inconvenience and any impact on you and your customers.


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

 

 

Source: Tax Assessor-Collectors
Resolved: Cognos Reports delayed (09/10/2025 @ 10:34 AM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos Reports delayed (09/10/2025 @ 10:34 AM)

Initial Notification: Cognos Reports Delayed (09/10/2025 @ 8:10 AM)

Good morning,

Cognos Reporting is delayed for the following reports:

Finance
1  Fee Type Funds Report

2  Funds Remittance Report
3  Week/Month TO Date Fees Report
4  Monthly Funds Report
5  E-Pay Deposit/Refund Notification Report
6  VTR Funds Adjustment Report
7  Out of County Sales Tax Report
8  Daily USAS Transaction Code Report
9  Daily [County/Region] FTP Electronic Funds Transfers

Title
1  NMVTIS Inquiry Report
2  Duplicate CCO Titles Issues Report

Fraud Reports

Administrative
1  Voided Transactions Report


 An update will be provided when the above reports become available.

 We apologize for the inconvenience and any impact on you and your customers,


 Thank you,

 

 Texas Department of Motor Vehicles
 IT Services Division

 

 

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: Cognos Reports Delayed (09/10/2025 @ 8:10 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Cognos Reports Delayed (09/10/2025 @ 8:10 AM)

MCCS and eLINC Technical Difficulties Resolved

Technical difficulties with the Motor Carrier Credentialing System (MCCS) and Electronic Licensing Insurance and Credentialing System (eLINC) have been resolved. We apologize for any inconvenience.

 

 

Source: Motor Carriers
MCCS and eLINC Technical Difficulties Resolved

Posted in Motor Carriers | Comments Off on MCCS and eLINC Technical Difficulties Resolved

Vehicle Transfer Notification (VTN) Training

Texas DMV


Live training webinars specific to the Vehicle Transfer Notification (VTN) process will be held this week. We know you have questions, so we are here to help!

Please register for your virtual seat using the links provided below:

These events can also be found on our Events Calendar. After registering, you will receive a confirmation email containing information about joining the webinar.  The recorded training will also be available on our TxDMV YouTube channel and our website soon.

 

Annette Quintero
Director Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions, please contact your local Texas Department of Motor Vehicles Regional Service Center.


Source: Dealers and Manufacturers
Vehicle Transfer Notification (VTN) Training

Posted in Dealers and Manufacturers | Comments Off on Vehicle Transfer Notification (VTN) Training

Title and Registration Related Bills from the 89th Legislative Session

Texas DMV


Please review and distribute as appropriate.

The following provides information regarding various bills that are effective September 1, 2025.

Senate Bill (SB) 1816 – Title and Registration for Miniature Vehicles

This bill created a definition of a miniature vehicle under Texas Transportation Code, Section 502.001, and codified existing title and registration requirements within statute. The bill aligns with current Texas Department of Motor Vehicles (TxDMV) requirements previously outlined in Registration and Title Bulletin #001-24, published April 4, 2024.

The bill defines a miniature vehicle as a motor vehicle that is:

  • designed to propel itself with four or more tires in contact with the ground;
  • complies with applicable federal law; and
  • is not a custom vehicle or street rod, is not a neighborhood electric vehicle, is not a golf cart, or is not an off-highway vehicle.

Miniature vehicles will continue to be titled and registered under existing department policies and procedures. 

SB 1464 – Revised Eligibility Requirements for County Tax Assessor-Collector (TAC) Hearings

This bill adds additional conditions in which an interested party is not eligible for a TAC hearing when the vehicle is:

  • subject to any pending litigation or court proceedings in which ownership or possession of the vehicle has been awarded to another person; or
  • being held as evidence in a criminal investigation.

A TAC shall deny the application for a TAC hearing if the vehicle is not eligible and the TAC is not required to send notice to the TxDMV or hold a hearing.

The TxDMV is in the process of adopting amendments to Texas Administrative Code, Rule §217.10, currently titled “Appeal to County” for clean-up purposes in support of SB 1464 changes. These rule amendments do not impede the effective date of the bill.

SB 1902 – Revised House Bill (HB) 718 Plate Assignment and Disposition Requirements for Dealers  

The bill eliminated the license plate to vehicle relationship originally established by HB 718. The bill requires dealers to remove the general issue license plates from a vehicle they take into inventory and transfer the plates to a subsequent vehicle purchased from the dealer, within 10 days of the plate being removed from a vehicle. A plate is only able to be reassigned to a vehicle of the same vehicle class that is appropriate for the type of plate. If the plate has not been reassigned by the dealer to a vehicle in the allotted time, the plates must be destroyed.

In addition, a seller in a private-party sale is allowed to keep their plates and have them assigned to another motor vehicle they own, with department approval.

  • Plates must have previously been in the customer’s name.
  • Must be the appropriate vehicle class.
  • System programming retains Plate-to-Owner functionality.

The bill also allows the TxDMV to deny access to the license plate database if a dealer has been denied access to the temporary tag database under former Section 503.0632(f).

Programming to facilitate SB 1902 requirements was implemented along with initial HB 718 functionality in Release 25.3, on July 1, 2025. The TxDMV is in the process of adopting amendments to Texas Administrative Code, Chapters 215, 217 and 224 for revision and clean-up purposes in support of SB 1902 changes. These rule amendments do not impede the effective date of the bill.

HB 2029 – Elimination of Vehicle Safety Inspections for Certain Travel Trailers by Owner

The bill repeals Texas Transportation Code, Section 548.054, which allowed the owner of certain travel trailers to submit an affidavit to meet safety inspection requirements. This repeal aligns with the elimination of safety inspection requirements, as a result of HB 3297 established in the 88th Legislative Session, which took effect on January 1, 2025. TxDMV systems have already been updated to remove self-certification for travel trailers with Release 25.1, implemented on December 31, 2024.

TAC offices will discontinue the use of the Self-Certification of Travel Trailers More Than 7,500 lbs. (Form VTR-269).

TxDMV will make all applicable updates to the Motor Vehicle Title Manual and Motor Vehicle Registration Manual to support the changes of these bills in upcoming revisions.

If you have any questions, please contact your local TxDMV Regional Service Center

Thank you,

 

Annette Quintero, Division Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles


Source: Dealers and Manufacturers
Title and Registration Related Bills from the 89th Legislative Session

Posted in Dealers and Manufacturers | Comments Off on Title and Registration Related Bills from the 89th Legislative Session

House Bill (HB) 4226 & Senate Bill (SB) 2064 – New Texas Motor Vehicle Sales Tax Exemptions

Texas DMV


Please review and distribute as appropriate.

PURPOSE: The 89th Texas Legislature recently passed HB 4226 and SB 2064.  The two bills add tax exemptions for certain motor vehicle transactions. Below is a brief summary of the changes and where to find additional information.

HB 4226 Effective September 1, 2025, Tax Code, Section 152.094, as amended by HB 4226, exempts the motor vehicle sales, use, and rental tax for the following:

  • A motor vehicle purchased, used, or rented by a nonprofit food bank, and used primarily for the purpose of the food bank. A nonprofit food bank defined by Tax Code, Section 162.001(45-a), is a nonprofit entity that solicits, stores, and redistributes edible food to agencies that feed needy families and individuals
  • A motor vehicle purchased, used, or rented by certain providers of housing and related services on motor vehicles used primarily to provide housing at locations they own or control. A provider of housing and related services is further described by Tax Code, Section 151.310(a). To qualify for the exemption, the housing provider must serve individuals experiencing homelessness with a disabling condition who have either been continuously homeless for at least one year or have had at least four episodes of homelessness in the past three years.

SB 2064 Effective September 1, 2025, SB 2064 introduces changes to the taxation of vehicles obtained through a decedent’s estate (inheritance).

  • Motor vehicles inherited through a decedents estate or acquired by a rights of survivorship agreement are exempt from motor vehicle sales tax, which eliminates the $10.00 gift tax previously collected in these instances.

The tax exemptions enacted by HB 4226 and SB 2064 will apply to motor vehicle transfers, sales, uses, or rentals occurring on or after September 1, 2025.

Tax liabilities that accrued before the effective date of September 1, 2025, will still be governed by the former law.

Processing Tax Exemptions on or after September 1, 2025

Until further programming is implemented, tax exemptions may be processed in the following manner:

  • Counties processing transactions in the Registration and Title System will need to select Other as the Exempt Reason on the Sales Tax TTL012 screen.

Exempt 1

  • Dealers processing transactions in webDEALER will need to select Other as the Exempt Reason on the Sales Tax screen.

Exempt Reason1

Any future programming changes will be communicated with the applicable programming release. Stakeholders are encouraged to review HB 4226 and SB 2064 for more information. For specific questions regarding sales tax exemptions and qualifications, please contact the Comptroller of Public Accounts (CPA) at 800-252-5555.

If you have any questions, please contact your local TxDMV Regional Service Center

Thank you, 

 

Annette Quintero, Division Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles


Source: Dealers and Manufacturers
House Bill (HB) 4226 & Senate Bill (SB) 2064 – New Texas Motor Vehicle Sales Tax Exemptions

Posted in Dealers and Manufacturers | Comments Off on House Bill (HB) 4226 & Senate Bill (SB) 2064 – New Texas Motor Vehicle Sales Tax Exemptions

MCCS and eLINC Technical Difficulties

The Motor Carrier Credentialing System (MCCS) and Electronic Licensing Insurance and Credentialing System (eLINC) are experiencing technical difficulties, and functionality is currently limited.

We apologize for the inconvenience and are working to restore normal functionality.  A notification will be sent when normal operations resume. 

 

 

Source: Motor Carriers
MCCS and eLINC Technical Difficulties

Posted in Motor Carriers | Comments Off on MCCS and eLINC Technical Difficulties