Initial Notification: eLicensing Release 24.3.1 (10/19/2024 @ 6:00 PM)

Good afternoon,

Over the weekend of October 19, 2024, the Texas Department of Motor Vehicles (TxDMV)
will update the eLicensing System starting at 6:00 PM Saturday (10/19/2024), lasting up to
10:00 PM (10/19/2024).  During the deployment window, you may experience intermittent
connectivity issues when accessing the eLicensing System. 

Note: A notification update will be published after the eLicensing deployment is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

Source: Dealers and Manufacturers
Initial Notification: eLicensing Release 24.3.1 (10/19/2024 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: eLicensing Release 24.3.1 (10/19/2024 @ 6:00 PM)

Resolved: RTS Login Issues (10/14/2024 @ 9:20 AM)

Good morning,

The RTS login issue has been resolved.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Resolved: RTS Login Issues (10/14/2024 @ 9:20 AM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Login Issues (10/14/2024 @ 9:20 AM)

Initial Notification: RTS Login Issues (10/14/2024 @ 8:23 AM)

Good morning,

We are aware that some users are experiencing RTS login issues.

Support staff are working to resolve the issue.

An update will be sent once the issue has been resolved.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Login Issues (10/14/2024 @ 8:23 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Login Issues (10/14/2024 @ 8:23 AM)

Completed: RTS System Maintenance (10/13/2024 @ 5:26 AM)

Good morning,,

The Registration and Titling System (RTS) system maintenance was completed as
of 5:26 AM this morning, Sunday, October 13, 2024.

Thank you,


Texas Department of Motor Vehicles
IT Services Division


 

 

 

Source: Tax Assessor-Collectors
Completed: RTS System Maintenance (10/13/2024 @ 5:26 AM)

Posted in Tax Assessor-Collectors | Comments Off on Completed: RTS System Maintenance (10/13/2024 @ 5:26 AM)

Completed: webDEALER System Maintenance (10/13/2024 @ 5:26 AM)

Good morning,

The webDEALER system maintenance was completed as of 5:26 AM this morning,
Sunday, October 13, 2024.

Please remember that if you used an Internet Down tag, you must enter the information
for
that tag into webDEALER as soon as the system is accessible. Doing this will ensure
you always
have the full allocation of unused Internet Down tags available when you need
them. Also
remember that unused Internet Down tags are valid for one year from the 
date they are printed. 


Thank you,

Texas Department of Motor Vehicles
IT Services Division


 

 

Source: Dealers and Manufacturers
Completed: webDEALER System Maintenance (10/13/2024 @ 5:26 AM)

Posted in Dealers and Manufacturers | Comments Off on Completed: webDEALER System Maintenance (10/13/2024 @ 5:26 AM)

County RTS Release Notes 24.3.1 (10/12/2024 @ 5:10 PM)

Good afternoon,

Over the weekend of October 12, 2024, the Texas Department of Motor Vehicles (TxDMV)
will update the Registration and Titling System (RTS) with Release 24.3.1 which contains the
content summarized below. 

Enhancements:

•   MOBILITY / CLEAN AIR was renamed to INSPECTION REPLACEMENT FEE on Vehicle
     Registration Renewal Notices

•   Discontinue sending the Vehicle Inspection and Registration Notice to all
     non-commercial vehicle customers.

•   Update the Vehicle Registration Renewal Notice (Paper and Electronic) to display the
     INSPECTION REPLACEMENT FEE & EMISSION INSPECTION FEE, when applicable.

•   Update the Body of the Email Verbiage for Electronic Vehicle Registration Renewal
     Notices (ERNOs)

•   Update to the Electronic Vehicle Registration Renewal Notices (ERNOs) by adding the
     HB 3297 insert(s)


Please note
: For your convenience, RTS Release Notes 24.3.1 are attached. For detailed information
about the items listed above, additional enhancements and issue resolutions after the release has
been deployed, please refer to the TAC Hub (www.txdmv.gov/tax-assessor-collectors).

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
County RTS Release Notes 24.3.1 (10/12/2024 @ 5:10 PM)

Posted in Tax Assessor-Collectors | Comments Off on County RTS Release Notes 24.3.1 (10/12/2024 @ 5:10 PM)

RTB 003-24 Odometer Disclosure Exemption for Certain Rental and Lease Companies

Please review and distribute as appropriate.

Registration and Title Bulletin (RTB) #003-24 provides guidance on the exemption from odometer disclosure requirements for new motor vehicles purchased by a rental or lease company in the business of renting or leasing vehicles for a period of 30 days or less.

RTB #003-24 is attached.

Thank you,

 

Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Dealers and Manufacturers
RTB 003-24 Odometer Disclosure Exemption for Certain Rental and Lease Companies

Posted in Dealers and Manufacturers | Comments Off on RTB 003-24 Odometer Disclosure Exemption for Certain Rental and Lease Companies

Reminder: RTS System Maintenance (10/12/2024 @ 6:00 PM)

Good morning,

The Texas Department of Motor Vehicles (TxDMV) will be performing system
maintenance for the Registration and Title System (RTS) starting at 6:00 PM,
Saturday
(10/12/2024), lasting up to 10:00 AM, Sunday (10/13/2024).

During the deployment window, the RTS POS and associated systems will be
unavailable.
 

A notification will be published once the system maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Reminder: RTS System Maintenance (10/12/2024 @ 6:00 PM)

Posted in Tax Assessor-Collectors | Comments Off on Reminder: RTS System Maintenance (10/12/2024 @ 6:00 PM)

Reminder: webDealer System Maintenance (10/12/2024 @ 6:00 PM)

Good morning,

The Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance
that will affect the webDealer System starting at 6:00 PM, Saturday (10/12/2024), lasting
up to 10:00 AM Sunday morning (10/13/2024).

During the maintenance window, you may experience intermittent connectivity issues when
accessing the webDealer system.

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. 
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

Note: A notification update will be published once the maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

Source: Dealers and Manufacturers
Reminder: webDealer System Maintenance (10/12/2024 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Reminder: webDealer System Maintenance (10/12/2024 @ 6:00 PM)

Resolved: Cognos and RTS Core Login Issue (10/08/2024 @ 8:52 AM)

Good morning,

The login issue with Cognos and RTS Core has been resolved.

We apologize for the inconvenience and any impact on you and your customers.


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

 

 

Source: Tax Assessor-Collectors
Resolved: Cognos and RTS Core Login Issue (10/08/2024 @ 8:52 AM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos and RTS Core Login Issue (10/08/2024 @ 8:52 AM)

Initial Notification: Cognos and RTS Core Login Issue (10/08/2024 @ 8:00 AM)

Good morning,

The Texas Department of Motor Vehicles (TxDMV) IT Support Staff are aware of an issue
when logging into Cognos and RTS Core.

Support Staff are actively working to resolve the issue.


We apologize for the inconvenience and any impact on you and your customers,


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: Cognos and RTS Core Login Issue (10/08/2024 @ 8:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Cognos and RTS Core Login Issue (10/08/2024 @ 8:00 AM)

Initial Notification: webDealer System Maintenance (10/12/2024 @ 6:00 PM)

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance
that will affect the webDealer System starting at 6:00 PM, Saturday (10/12/2024), lasting
up to 10:00 AM Sunday morning (10/13/2024).

During the maintenance window, you may experience intermittent connectivity issues when
accessing the webDealer system.

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. 
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

Note: A notification update will be published once the maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

Source: Dealers and Manufacturers
Initial Notification: webDealer System Maintenance (10/12/2024 @ 6:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDealer System Maintenance (10/12/2024 @ 6:00 PM)

Initial Notification: RTS System Maintenance (10/12/2024 @ 6:00 PM)

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) will be performing system
maintenance for the Registration and Title System (RTS) starting at 6:00 PM,
Saturday
(10/12/2024), lasting up to 10:00 AM, Sunday (10/13/2024).

During the deployment window, the RTS POS and associated systems will be
unavailable.
 

A notification will be published once the system maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS System Maintenance (10/12/2024 @ 6:00 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS System Maintenance (10/12/2024 @ 6:00 PM)

Initial Notification: RTS Batch Reports Issue (10/07/2024 @ 8:53 AM)

Good morning,

Due to system issues which occurred Friday evening, the RTS report batch generation
process for Friday did not run for some offices.

For some cases, your Friday information will have Saturday’s Date.  If you worked on
Saturday both your Friday and Saturday report information will be combined.

Thank you, 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Batch Reports Issue (10/07/2024 @ 8:53 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Batch Reports Issue (10/07/2024 @ 8:53 AM)

Completed: webDEALER System Maintenance (10/05/2024 @ 8:55 PM)

Good evening,

The webDEALER system maintenance was completed as of 8:55 PM this evening,
Saturday, October 05, 2024.

Please remember that if you used an Internet Down tag, you must enter the information
for
that tag into webDEALER as soon as the system is accessible. Doing this will ensure
you always
have the full allocation of unused Internet Down tags available when you need
them. Also
remember that unused Internet Down tags are valid for one year from the 
date they are printed. 


Thank you,

Texas Department of Motor Vehicles
IT Services Division


 

 

Source: Dealers and Manufacturers
Completed: webDEALER System Maintenance (10/05/2024 @ 8:55 PM)

Posted in Dealers and Manufacturers | Comments Off on Completed: webDEALER System Maintenance (10/05/2024 @ 8:55 PM)

Completed: RTS System Maintenance (10/05/2024 @ 8:55 PM)

Good evening,

The Registration and Titling System (RTS) system maintenance was completed as
of 8:55 PM this evening, Saturday, October 5, 2024.

Thank you,


Texas Department of Motor Vehicles
IT Services Division


 

 

 

Source: Tax Assessor-Collectors
Completed: RTS System Maintenance (10/05/2024 @ 8:55 PM)

Posted in Tax Assessor-Collectors | Comments Off on Completed: RTS System Maintenance (10/05/2024 @ 8:55 PM)

Initial Notification: RTS System Maintenance (10/05/2024 @ 7:00 PM)

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) will be implementing system
maintenance for the Registration and Title System (RTS) starting at 7:00 PM,
Saturday
(10/05/2024), lasting up to 2:00 AM, Sunday (10/06/2024).

During the deployment window, the RTS POS and associated systems will be
unavailable.
 

A notification will be published once the system maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS System Maintenance (10/05/2024 @ 7:00 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS System Maintenance (10/05/2024 @ 7:00 PM)

Initial Notification: webDealer System Maintenance (10/05/2024 @ 7:00 PM)

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) will be performing system
maintenance for the webDealer System starting at 7:00 PM, Saturday (10/05/2024),
lasting up to 2:00 AM Sunday morning (10/06/2024).

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. 
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

Note: A notification update will be published once the webDealer maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

Source: Dealers and Manufacturers
Initial Notification: webDealer System Maintenance (10/05/2024 @ 7:00 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDealer System Maintenance (10/05/2024 @ 7:00 PM)

Registration Open for November Dealer webDEALER Webinars!

Texas DMV


November Dealer webinars are available for registration! Join us online for webDEALER 101 and webDEALER 102 Dealer Training Webinars. 

The information provided will be specific to dealers. Don’t wait! Your virtual “seat” awaits, just click on the links below.

 Webinar Schedule 

 

 

Thank you, 

Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

Source: Dealers and Manufacturers
Registration Open for November Dealer webDEALER Webinars!

Posted in Dealers and Manufacturers | Comments Off on Registration Open for November Dealer webDEALER Webinars!

Correction: Resolved: RTS Issue (10/02/2024 @ 11:15AM)

Good morning,

The issue where some counties could not run their RTS Batch reports has been resolved.

We apologize for any impact this may have had on you or your customers.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Correction: Resolved: RTS Issue (10/02/2024 @ 11:15AM)

Posted in Tax Assessor-Collectors | Comments Off on Correction: Resolved: RTS Issue (10/02/2024 @ 11:15AM)

Informational: Steps to Generate RTS Reports (10/02/2024 @ 11:15 AM)

Good morning,

If you are currently having any reporting issues, please follow the below
instructions as needed.


If you need Inventory Action report or Title Package report:

Rerun Inventory Action report:

Step 1: Go to Inventory, Inventory Action Report
Step 2:  Put in 10/1/2024 for report date.

Rerun Title Package Report:

Step 1: Go to Reports, Title Package Report
Step 2:  Put in 10/1/2024 for report date.


If you don’t do the steps below, then 10/1/2024 and 10/2/2024 will be
combined together in tomorrow’s reports.  

Note: These are broken down into Main office and Substation instructions.  

It would be best for substations to run their substations summary steps
first and then Main offices.  But if done out of order then Main office will
just need to rerun Countywide again to get the substation information. 


For Main offices instructions only:

Step 1.  Go to Funds, Funds Management, Rerun Substation Summary    
Step 2 . Enter 10/1/2024 for the Report Date    
Step 3.  Choose Cash Drawers that were closed out for yesterday’s work only,
               including Cash Drawer 99    
Step 4.  When prompted to Confirm Action CLT001, please confirm for the
              10/1/2024 date    
Step 5.  Once Steps 1 to 4 are completed, go to  Funds, Funds Management,
              rerun Countywide
Step 6.  Enter 10/1/2023 for the Report Date             
Step 7.  Click Enter


For Substations instructions only: 

Step 1.  Go to Funds, Funds Management, Rerun Substation Summary    
Step 2 . Enter 10/1/2024 for the Report Date    
Step 3.  Choose Cash Drawers that were closed out for yesterday’s work only.
Step 4.  When prompted to Confirm Action CLT001, please confirm for the
              10/1/2024 date    
Step 5.  Once Steps 1 to 4 are completed, Call your main office to rerun
              Countywide via Funds, funds Management. 

 

Thank you,

Texas Department of Motor Vehicles 
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Informational: Steps to Generate RTS Reports (10/02/2024 @ 11:15 AM)

Posted in Tax Assessor-Collectors | Comments Off on Informational: Steps to Generate RTS Reports (10/02/2024 @ 11:15 AM)

Resolved: RTS Issue (09/27/2024 @ 11:15AM)

Good morning,

The issue where some counties could not run their RTS Batch reports has been resolved.

We apologize for any impact this may have had on you or your customers.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Resolved: RTS Issue (09/27/2024 @ 11:15AM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Issue (09/27/2024 @ 11:15AM)

Initial Notification: RTS Batch Reports Issue (10/02/2024 @ 8:35 AM)

Good morning,

The TxDMV have received reports that some counties are experiencing issues running
their RTS Batch reports.

Support Staff are actively working to identify and resolve the issue.


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Batch Reports Issue (10/02/2024 @ 8:35 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Batch Reports Issue (10/02/2024 @ 8:35 AM)

Initial Notification: Active Registration Cube Issue (10/01/2024 @ 9:38 AM)

Good morning,

The Active Registration Cube is currently unavailable on the Cognos Portal.

IT Support Staff are aware and are actively working to resolve the issue.

An update will be provided when additional information is available.


We apologize for the inconvenience and any impact on you and your
customers.


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: Active Registration Cube Issue (10/01/2024 @ 9:38 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Active Registration Cube Issue (10/01/2024 @ 9:38 AM)

Completed: webDEALER System Maintenance (09/29/2024 @ 10:30 AM)

Good morning,

The webDEALER system maintenance was completed as of 10:30 AM this morning,
Sunday, 09/29/2024.

Please remember that if you used an Internet Down tag, you must enter the information
for
that tag into webDEALER as soon as the system is accessible. Doing this will ensure
you always
have the full allocation of unused Internet Down tags available when you need
them. Also
remember that unused Internet Down tags are valid for one year from the 
date they are printed. 


Thank you,

Texas Department of Motor Vehicles
IT Services Division


 

 

Source: Dealers and Manufacturers
Completed: webDEALER System Maintenance (09/29/2024 @ 10:30 AM)

Posted in Dealers and Manufacturers | Comments Off on Completed: webDEALER System Maintenance (09/29/2024 @ 10:30 AM)