New Required Training Course on the TalentLMS for Learners

Please review and distribute as appropriate.

                        New Training Course on TalentLMS for Learners
                           C-101 – Introduction to Motor Vehicle Fraud

The Compliance Services Section (CSS) within the Enforcement Division is pleased to announce the expansion of our title fraud training offerings. Currently, we provide a two-hour training session for diverse county audiences, including new hires, seasoned employees, managerial and administrative staff, and County Tax Assessor-Collectors. Starting this March, CSS will begin to transition to a comprehensive four-part fraud training series, with each course tailored to a specific audience. A summary of the upcoming changes is attached to this communication.

The first module in the new series, C-101 – Introduction to Motor Vehicle Fraud, will be available on TalentLMS for Learners beginning March 3, 2025. This course is a prerequisite to obtaining the following RTS security permissions:

Title/Registration Functions

  • Title Application
  • Exempt Authority
  • Correct Title Rejection
  • webDEALER

Attached is an updated “RTS to Module Mapping” to identify the RTS permissions associated with this new module.

Existing RTS users have until July 1, 2025, to complete this TalentLMS course to maintain access to the above functions. New RTS user profiles created after March 3, 2025, will need to complete this course along with the other courses listed on the RTS-to-Module Mapping chart to be granted access to the above functions.

If completion of these modules is reported to the department by July 1, 2025, the associated security permissions will not be disabled. However, if the department is unable to verify completion after this date, the permissions will be disabled until the modules are completed and verified.

Please contact ENF_Compliance@txdmv.gov if you have questions regarding this communication.

IMPORTANT NOTE: RTS users who need their TalentLMS login credentials should talk to their supervisor.

Thank you,

 

Corrie Thompson, Director
Enforcement Division
Texas Department of Motor Vehicles

 

 

 

 

Source: Tax Assessor-Collectors
New Required Training Course on the TalentLMS for Learners

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TxDMV Holiday Hours – Presidents' Day 2025

Texas DMV


The Texas Department of Motor Vehicles will be closed in observance of Presidents’ Day on Monday, February 17, 2025.

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov

Presidents' Day

Source: Motor Carriers
TxDMV Holiday Hours – Presidents' Day 2025

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GOOD NEWS! A recording of “Your Complete Guide to Metal Implementation” is Now Available!

Texas DMV


Please review and distribute as appropriate. 

To provide guidance on the implementation of the new metal license plate requirements a recording, “Your Complete Guide to Metal Plate Implementation” is available on-demand now! The recorded presentation is now available 24/7 for you to view at your convenience. It provides an overview and understanding of the metal plate implementation impacting motor vehicle dealers with the passing of HB 718.

Step 1 Register at Your Complete Guide to Metal Plate Implementation – English.

Step 2 Receive a confirmation email and immediately gain access to the recording.

Step 3 View the On-demand recording on your time.

Step 4 Receive a certificate of completion within 24 hours.

Additional information about House Bill 718 can also be found at House Bill 718 Implementation | TxDMV.gov.

 

Thank you, 

 

Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

 

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center

 


Source: Dealers and Manufacturers
GOOD NEWS! A recording of “Your Complete Guide to Metal Implementation” is Now Available!

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Informational: webSUB Batch Issue (02/11/2025 @ 10:15 AM)

Good morning,

The Texas Department of Motor Vehicles Support Staff are aware of an issue that started Friday,
where some counties received the message “error 2332 RTS approval not successful” while
approving their webSUB batch. Support Staff have since resolved the issue.

If your location received the error message 2332, please retry approving your batch this morning.
The attached spreadsheet may be referenced for the list of batches requiring re-submission.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Informational: webSUB Batch Issue (02/11/2025 @ 10:15 AM)

Posted in Tax Assessor-Collectors | Comments Off on Informational: webSUB Batch Issue (02/11/2025 @ 10:15 AM)

House Bill 3297 Emissions Exemption Update (Dealer)

Texas DMV


Please review and distribute as appropriate.

House Bill 3297 ended the safety inspection program for non-commercial vehicles in Texas. State law requires the department to validate a passing emissions inspection is completed prior to allowing registration, when applicable. To accommodate the enforcement of these emissions inspection requirements, the department updated our systems as part of the 25.1 Registration and Title System (RTS) Release. 

After the go-live of this release, the department received numerous inquiries from the dealer community regarding the department’s interpretation of emissions requirements. In an abundance of caution and to prevent disrupting commerce, the department made further enhancements to our systems in the RTS 25.1.1 Release that provided an option for the dealer to select “Inspection Not Required” to bypass the emissions requirement and allow the transaction to process.

Picture1

This temporary measure allowed the department to complete a detailed legal review.

Dealer Emissions Exemption (Retail Sale):

Upon completion of this legal review, it was determined that non-commercial vehicles sold in an emissions county to a customer who resides in an emissions county are required to have a passing emissions inspection unless that vehicle is 1996 or newer with less than 50,000 miles and previously titled and registered in a non-emissions Texas county.

If the vehicle meets ALL of the following criteria, an emissions inspection is not required for any customer:

  • Subject to Retail Sale
  • 1996 or Newer
  • Less than 50,000 Miles on the odometer
  • Last Titled/Registered in a Non-Emission Texas County                               

Dealer Action:

  • If your dealership is located in an emissions county, obtain a passing emissions inspection when selling a vehicle to a customer residing in an emissions county unless the vehicle is 1996 or newer with less than 50,000 miles and previously titled/registered in a non-emissions Texas county.
  • If your dealership is located in an emissions county, the vehicle was last titled or registered out-of-state, and the customer resides in an emissions Texas county, a passing emissions inspection is required.
  • The transaction will be returned to you by the county tax office if you do not complete the required passing emissions inspection.

Additional enhancements will be implemented to address this issue more comprehensively in the coming weeks.

Thank you,

Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Emissions Counties: Brazoria, Collin, Dallas, Denton, Ellis, El Paso, Fort Bend, Galveston, Harris, Johnson, Kaufman, Montgomery, Parker, Rockwall, Tarrant, Travis and Williamson

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.


Source: Dealers and Manufacturers
House Bill 3297 Emissions Exemption Update (Dealer)

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March Dealer webDEALER Webinars Are Available Now!

Texas DMV


 

Join us online for webDEALER 101 and webDEALER 102 Dealer Training Webinars.  The information provided will be specific to Dealers and their staff.

July 1, 2025, is fast approaching. Don’t wait! Please register for your virtual “seat” using the link provided.

 

Webinar Schedule 

 

 

 

 

Thank you, 

 

Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

 

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center


Source: Dealers and Manufacturers
March Dealer webDEALER Webinars Are Available Now!

Posted in Dealers and Manufacturers | Comments Off on March Dealer webDEALER Webinars Are Available Now!

MVCPA publishes a rule adoption in the February 7, 2025, issue of the Texas Register.

MVCPA logo new


The Motor Vehicle Crime Prevention Authority (MVCPA) adopts a rule in the February 7, 2025, issue of the Texas Register. The adopted rule is available the TxDMV website https://www.TxDMV.gov/about-us/mvcpa/proposed-and-adopted-rules-2024.

The adoption includes:

  • revisions to 43 Texas Administrative Code, Chapter 57, concerning cleanup.

Source: Dealers and Manufacturers
MVCPA publishes a rule adoption in the February 7, 2025, issue of the Texas Register.

Posted in Dealers and Manufacturers | Comments Off on MVCPA publishes a rule adoption in the February 7, 2025, issue of the Texas Register.

County Release Notes 25.1.1 (01/22/2025 @ 12:49 PM)

Good afternoon,

Over the weekend of January 18, 2025, the Texas Department of Motor Vehicles
(TxDMV) updated the Registration and Titling System (RTS) with Release 25.1.1
which contains the content summarized below. 

Enhancements:

•   HB 3297 Commercial vehicle inspection types: CWE0, CWE2, and CWE3
     are valid test types if found in the inspection database which will be
     applicable to both commercial and non-commercial vehicles.

•    HB 3297 Selection of the commercial vehicle inspection types: CW and
      CDEC will be available for non-commercial vehicles who obtain a
      commercial vehicles inspection.

•    IVTRS will display a different hard stop message when user selects
      “None of These Apply” on the Affidavit Exempt Reason screen.

•    HB 3297 Vehicles 1996 or newer with less than 50,000 miles are
      exempt from emissions inspection.

•    HB 3297 Updated emissions logic for Dealer GDN Title Transfers
      Transactions.

•    HB 3297 Farm Trucks less than 48,000 lbs. will not be considered as
      commercial vehicles and
are exempt from commercial inspection
      requirements.

•    HB 3297 Adding the new “ECI – Exempt from Commercial Insp” selection
      on the INS001 screen
for commercial vehicles who are exempt from
      Commercial Inspection Requirements.

Please note: For your convenience, RTS Release Notes 25.1.1 are attached. For
detailed information about the items listed above, additional enhancements and
issue resolutions after the release has been deployed, please refer to the TAC Hub
(www.txdmv.gov/tax-assessor-collectors).


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
County Release Notes 25.1.1 (01/22/2025 @ 12:49 PM)

Posted in Tax Assessor-Collectors | Comments Off on County Release Notes 25.1.1 (01/22/2025 @ 12:49 PM)

REMINDER that webDEALER training and usage are required!

Texas DMV


Please review and distribute as appropriate. 

Effective July 1, 2025, all licensed dealers in Texas must use the TxDMV webDEALER system to electronically process title and registration for vehicle sales. Dealers without webDEALER accounts will not be able to complete sales transactions beginning July 1, 2025. 

Current dealers are required to complete webDEALER training by April 30, 2025, unless they have had access to webDEALER for more than 6 months and submitted more than 100 transactions in webDEALER as of October 1, 2024. It is important to mention that dealers who complete training will receive plates in advance of those who have not completed training.

TxDMV offers webDEALER training on multiple platforms.

  • webDEALER training is available on-demand online 24/7 or during one of our live webinars. 
  • Go to txdmv.gov/HB718 for more HB718 information and to register for recorded training and live webinars.  
  • Any on-demand or virtual webDEALER 101 or webDEALER 102 training can be completed to meet the training requirement.

Thank you, 

 

Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

 

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 


Source: Dealers and Manufacturers
REMINDER that webDEALER training and usage are required!

Posted in Dealers and Manufacturers | Comments Off on REMINDER that webDEALER training and usage are required!

TxDMV Holiday Hours – MLK Day 2025

Texas DMV


The Texas Department of Motor Vehicles will be closed in observance of Martin Luther King Jr. Day on Monday, January 20, 2025.

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov

MLK Day

Source: Motor Carriers
TxDMV Holiday Hours – MLK Day 2025

Posted in Motor Carriers | Comments Off on TxDMV Holiday Hours – MLK Day 2025

February Dealer webDEALER Webinars Are Available Now!

Texas DMV


Join us online for webDEALER 101 and webDEALER 102 Dealer Training Webinars.  The information provided will be specific to Dealers and their staff.

Don’t wait! Please register for your virtual “seat” using the link provided.

Webinar Schedule 

Thank you, 

 

Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

 

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center

Source: Dealers and Manufacturers
February Dealer webDEALER Webinars Are Available Now!

Posted in Dealers and Manufacturers | Comments Off on February Dealer webDEALER Webinars Are Available Now!

House Bill 3297 webDEALER Programming Update

Texas DMV


Please review and distribute as appropriate.

The Texas Department of Motor Vehicles (TxDMV) has identified programming issues in the webDEALER system that are incorrectly requiring inspections for certain transactions where inspections should not be necessary. We are actively working to resolve this high-priority issue, with a programming fix scheduled to be deployed tonight on Thursday, January 9, 2025.

The initial fix deployed tonight will allow the submission and processing of transactions in webDEALER, currently impacted by these inspection requirements, starting Friday, January 10, 2025. Additional enhancements will be implemented to address this issue more comprehensively at a later date.

We apologize for any inconvenience.

Thank you,

Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.


Source: Dealers and Manufacturers
House Bill 3297 webDEALER Programming Update

Posted in Dealers and Manufacturers | Comments Off on House Bill 3297 webDEALER Programming Update

Resolved: Cognos Reports delayed (01/08/2025 @ 11:10 AM)

Good morning,

All Cognos reports are now available.

We apologize for the inconvenience and any impact on you and your customers.


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

 

 

Source: Tax Assessor-Collectors
Resolved: Cognos Reports delayed (01/08/2025 @ 11:10 AM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos Reports delayed (01/08/2025 @ 11:10 AM)

Initial Notification: Cognos Reports Delayed (01/08/2025 @ 8:15 AM)

Good morning,

Cognos Reporting is delayed for the following reports:

Finance
1  Fee Type Funds Report

2  Funds Remittance Report
3  Week/Month TO Date Fees Report
4  Monthly Funds Report
5  E-Pay Deposit/Refund Notification Report
6  VTR Funds Adjustment Report
7  Out of County Sales Tax Report
8  Daily USAS Transaction Code Report
9  Daily [County/Region] FTP Electronic Funds Transfers

Title
1  NMVTIS Inquiry Report
2  Duplicate CCO Titles Issues Report

Fraud Reports

Administrative
1  Voided Transactions Report


An update will be provided when the above reports become available.

We apologize for the inconvenience and any impact on you and your customers,


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: Cognos Reports Delayed (01/08/2025 @ 8:15 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Cognos Reports Delayed (01/08/2025 @ 8:15 AM)

Initial Notification: Inspection Issues (01/07/2025 @ 5:44 PM)

Good afternoon,

Texas Department of Motor Vehicles’ staff are aware of issues with the TxDMV
systems and inspection requirements.

Support Staff are working to resolve the issue and it is priority.

We apologize for any impact on you and your customers.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 


 

 

 

Source: Tax Assessor-Collectors
Initial Notification: Inspection Issues (01/07/2025 @ 5:44 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Inspection Issues (01/07/2025 @ 5:44 PM)

Initial Notification: Inspection Issues (01/07/2025 @ 5:20 PM)

 

Good afternoon,

Texas Department of Motor Vehicles’ staff are aware of issues with the TxDMV
systems and inspection requirements.

Support Staff are working to resolve the issue priority.

We apologize for any impact on you and your customers.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 


 

Source: Dealers and Manufacturers
Initial Notification: Inspection Issues (01/07/2025 @ 5:20 PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: Inspection Issues (01/07/2025 @ 5:20 PM)

Resolved: Cognos Reports delayed (01/07/2025 @ 10:35 AM)

Good morning,

All Cognos reports are now available.

We apologize for the inconvenience and any impact on you and your customers.


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

 

 

Source: Tax Assessor-Collectors
Resolved: Cognos Reports delayed (01/07/2025 @ 10:35 AM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos Reports delayed (01/07/2025 @ 10:35 AM)

Initial Notification: Cognos Reports Delayed (01/07/2025 @ 8:33 AM)

Good morning,

Cognos Reporting is delayed for the following reports:

Finance
1  Fee Type Funds Report

2  Funds Remittance Report
3  Week/Month TO Date Fees Report
4  Monthly Funds Report
5  E-Pay Deposit/Refund Notification Report
6  VTR Funds Adjustment Report
7  Out of County Sales Tax Report
8  Daily USAS Transaction Code Report
9  Daily [County/Region] FTP Electronic Funds Transfers

Title
1  NMVTIS Inquiry Report
2  Duplicate CCO Titles Issues Report

Fraud Reports

Administrative
1  Voided Transactions Report


An update will be provided when the above reports become available.

We apologize for the inconvenience and any impact on you and your customers,


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: Cognos Reports Delayed (01/07/2025 @ 8:33 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Cognos Reports Delayed (01/07/2025 @ 8:33 AM)

Update: RTS Batch '99 Report' is delayed (01/06/2025 @ 3:15 PM)

Good afternoon,

TxDMV ‘Internet Renewals’ transactions that would have processed 01/03/2025 will be
combined with tonight’s transactions (01/06/2025) and will show together on the
99 Report.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Update: RTS Batch '99 Report' is delayed (01/06/2025 @ 3:15 PM)

Posted in Tax Assessor-Collectors | Comments Off on Update: RTS Batch '99 Report' is delayed (01/06/2025 @ 3:15 PM)

Resolved: RTS Verify Insurance Issue (01/03/2025 @ 5:05 PM)

Good afternoon,

Our vendor, Texas Sure has resolved the issue where counties had to manually
verify each customers insurance on registration transactions.

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Resolved: RTS Verify Insurance Issue (01/03/2025 @ 5:05 PM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Verify Insurance Issue (01/03/2025 @ 5:05 PM)

Initial Notification: RTS Verify Insurance Issue (01/03/2025 @ 3:55 PM)

Good afternoon,

It has been reported that when counties are renewing vehicle registration for customers,
users are
being prompted to manually verify the customer’s insurance.  This is due to an
outage with our vendor, Texas Sure. Texas Sure Support Staff are working to resolve the
issue.

Please continue to manually verify the customer’s insurance until this issue has been
resolved. This issue
may also be contributing to system slowness when processing
transactions.

When customer’s are renewing their vehicle registration online they will be prompted to
manually enter their insurance as well.

An update will be sent when the issue has been resolved.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Verify Insurance Issue (01/03/2025 @ 3:55 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Verify Insurance Issue (01/03/2025 @ 3:55 PM)

Initial Notification: RTS Batch '99 Report' is delayed (01/03/2025 @ 1:55 PM)

Good afternoon,

The TxDMV ‘Internet Renewals’ transaction processing (the ’99 Report’)
will not be run this evening. Troubleshooting continues for the internet
transactions.

A further update will be provided on Monday morning, January 06, 2025. 

We apologize for the inconvenience and any impact on you or your customers.


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS Batch '99 Report' is delayed (01/03/2025 @ 1:55 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Batch '99 Report' is delayed (01/03/2025 @ 1:55 PM)

Completed: eLicensing Release 25.1 (01/01/2025 @ 12:25 AM)

Good morning,

The deployment of the eLicensing system update was completed as of 12:25 AM
this morning, Wednesday, 01/01/2025.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Completed: eLicensing Release 25.1 (01/01/2025 @ 12:25 AM)

Posted in Dealers and Manufacturers | Comments Off on Completed: eLicensing Release 25.1 (01/01/2025 @ 12:25 AM)

Completed: webDEALER Release 25.1 (01/01/2025 @ 12:25 AM)

Good morning,

The deployment of the webDEALER system update was completed as of 12:25 AM this
morning, Wednesday, 01/01/2025
.

Please remember that if you used an Internet Down tag, you must enter the information for
that tag into webDEALER as soon as the system is accessible. Doing this will ensure you always
have the full allocation of unused Internet Down tags available when you need them. Also
remember that unused Internet Down tags are valid for one year from the date they are printed.
 


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Completed: webDEALER Release 25.1 (01/01/2025 @ 12:25 AM)

Posted in Dealers and Manufacturers | Comments Off on Completed: webDEALER Release 25.1 (01/01/2025 @ 12:25 AM)

Completed: RTS Release 25.1 (01/01/2025 @ 12:25 AM)

Good morning,

The deployment of the Registration and Titling System (RTS) update was completed
as of 12:25 AM this morning, Wednesday, 01/01/2025.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Completed: RTS Release 25.1 (01/01/2025 @ 12:25 AM)

Posted in Tax Assessor-Collectors | Comments Off on Completed: RTS Release 25.1 (01/01/2025 @ 12:25 AM)