|
Source: Motor Carriers
2024 Motor Carrier Division Customer Satisfaction Survey
|
Source: Motor Carriers
2024 Motor Carrier Division Customer Satisfaction Survey
|
Source: Insurance Industry
Insurance Companies Required to use webSALVAGE for Owner Retained Reporting
|
Source: Motorist Services
October 2024 Motor Vehicle Registration Manual Update
|
Source: Motorist Services
October 2024 Motor Vehicle Title Manual Update
|
Source: Dealers and Manufacturers
GOOD NEWS! 24/7 webDEALER Training Now Available!
|
Source: Dealers and Manufacturers
¡BUENAS NOTICIAS! ¡Entrenamiento webDEALER disponible 24/7!
Good evening,
The deployment of the eLicensing system updates were completed as of 6:45 PM
tonight, Saturday, 10/19/2024.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Completed: eLicensing Release 24.3.1 (10/19/2024 @ 6:45 PM)
Good afternoon,
Over the weekend of October 19, 2024, the Texas Department of Motor Vehicles (TxDMV) will
update the eLicensing System with Release 24.3.1 which contains the content summarized
below.
• eLICENSING Application Question Changes
• eLICENSING Attachment Changes
Please note: For your convenience, eLicensing Release Notes 24.3.1 are attached. For detailed
information about the items listed above, additional enhancements and issue resolutions after
the release has been deployed, please refer to the TAC Hub (www.txdmv.gov/tax-assessor-collectors).
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
eLicensing Release Notes 24.3.1 (10/18/2024 @ 3:00 PM)
Good afternoon,
Over the weekend of October 19, 2024, the Texas Department of Motor Vehicles (TxDMV)
will update the eLicensing System starting at 6:00 PM Saturday (10/19/2024), lasting up to
10:00 PM (10/19/2024). During the deployment window, you may experience intermittent
connectivity issues when accessing the eLicensing System.
Note: A notification update will be published after the eLicensing deployment is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Reminder: eLicensing Release 24.3.1 (10/19/2024 @ 6:00 PM)
Good afternoon,
Over the weekend of October 19, 2024, the Texas Department of Motor Vehicles (TxDMV)
will update the eLicensing System starting at 6:00 PM Saturday (10/19/2024), lasting up to
10:00 PM (10/19/2024). During the deployment window, you may experience intermittent
connectivity issues when accessing the eLicensing System.
Note: A notification update will be published after the eLicensing deployment is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Initial Notification: eLicensing Release 24.3.1 (10/19/2024 @ 6:00 PM)
Good morning,
The RTS login issue has been resolved.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Resolved: RTS Login Issues (10/14/2024 @ 9:20 AM)
Good morning,
We are aware that some users are experiencing RTS login issues.
Support staff are working to resolve the issue.
An update will be sent once the issue has been resolved.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: RTS Login Issues (10/14/2024 @ 8:23 AM)
Good morning,,
The Registration and Titling System (RTS) system maintenance was completed as
of 5:26 AM this morning, Sunday, October 13, 2024.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Completed: RTS System Maintenance (10/13/2024 @ 5:26 AM)
Good morning,
The webDEALER system maintenance was completed as of 5:26 AM this morning,
Sunday, October 13, 2024.
Please remember that if you used an Internet Down tag, you must enter the information
for that tag into webDEALER as soon as the system is accessible. Doing this will ensure
you always have the full allocation of unused Internet Down tags available when you need
them. Also remember that unused Internet Down tags are valid for one year from the
date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Completed: webDEALER System Maintenance (10/13/2024 @ 5:26 AM)
Good afternoon,
Over the weekend of October 12, 2024, the Texas Department of Motor Vehicles (TxDMV)
will update the Registration and Titling System (RTS) with Release 24.3.1 which contains the
content summarized below.
Enhancements:
• MOBILITY / CLEAN AIR was renamed to INSPECTION REPLACEMENT FEE on Vehicle
Registration Renewal Notices
• Discontinue sending the Vehicle Inspection and Registration Notice to all
non-commercial vehicle customers.
• Update the Vehicle Registration Renewal Notice (Paper and Electronic) to display the
INSPECTION REPLACEMENT FEE & EMISSION INSPECTION FEE, when applicable.
• Update the Body of the Email Verbiage for Electronic Vehicle Registration Renewal
Notices (ERNOs)
• Update to the Electronic Vehicle Registration Renewal Notices (ERNOs) by adding the
HB 3297 insert(s)
Please note: For your convenience, RTS Release Notes 24.3.1 are attached. For detailed information
about the items listed above, additional enhancements and issue resolutions after the release has
been deployed, please refer to the TAC Hub (www.txdmv.gov/tax-assessor-collectors).
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
County RTS Release Notes 24.3.1 (10/12/2024 @ 5:10 PM)
|
Source: Dealers and Manufacturers
RTB 003-24 Odometer Disclosure Exemption for Certain Rental and Lease Companies
Good morning,
The Texas Department of Motor Vehicles (TxDMV) will be performing system
maintenance for the Registration and Title System (RTS) starting at 6:00 PM,
Saturday (10/12/2024), lasting up to 10:00 AM, Sunday (10/13/2024).
During the deployment window, the RTS POS and associated systems will be
unavailable.
A notification will be published once the system maintenance is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Reminder: RTS System Maintenance (10/12/2024 @ 6:00 PM)
Good morning,
The Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance
that will affect the webDealer System starting at 6:00 PM, Saturday (10/12/2024), lasting
up to 10:00 AM Sunday morning (10/13/2024).
During the maintenance window, you may experience intermittent connectivity issues when
accessing the webDealer system.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags.
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible.
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.
Note: A notification update will be published once the maintenance is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Reminder: webDealer System Maintenance (10/12/2024 @ 6:00 PM)
Good morning,
The login issue with Cognos and RTS Core has been resolved.
We apologize for the inconvenience and any impact on you and your customers.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Resolved: Cognos and RTS Core Login Issue (10/08/2024 @ 8:52 AM)
Good morning,
The Texas Department of Motor Vehicles (TxDMV) IT Support Staff are aware of an issue
when logging into Cognos and RTS Core.
Support Staff are actively working to resolve the issue.
We apologize for the inconvenience and any impact on you and your customers,
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: Cognos and RTS Core Login Issue (10/08/2024 @ 8:00 AM)
Good afternoon,
The Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance
that will affect the webDealer System starting at 6:00 PM, Saturday (10/12/2024), lasting
up to 10:00 AM Sunday morning (10/13/2024).
During the maintenance window, you may experience intermittent connectivity issues when
accessing the webDealer system.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags.
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible.
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.
Note: A notification update will be published once the maintenance is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Initial Notification: webDealer System Maintenance (10/12/2024 @ 6:00 PM)
Good afternoon,
The Texas Department of Motor Vehicles (TxDMV) will be performing system
maintenance for the Registration and Title System (RTS) starting at 6:00 PM,
Saturday (10/12/2024), lasting up to 10:00 AM, Sunday (10/13/2024).
During the deployment window, the RTS POS and associated systems will be
unavailable.
A notification will be published once the system maintenance is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: RTS System Maintenance (10/12/2024 @ 6:00 PM)
Good morning,
Due to system issues which occurred Friday evening, the RTS report batch generation
process for Friday did not run for some offices.
For some cases, your Friday information will have Saturday’s Date. If you worked on
Saturday both your Friday and Saturday report information will be combined.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: RTS Batch Reports Issue (10/07/2024 @ 8:53 AM)
Good evening,
The webDEALER system maintenance was completed as of 8:55 PM this evening,
Saturday, October 05, 2024.
Please remember that if you used an Internet Down tag, you must enter the information
for that tag into webDEALER as soon as the system is accessible. Doing this will ensure
you always have the full allocation of unused Internet Down tags available when you need
them. Also remember that unused Internet Down tags are valid for one year from the
date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Completed: webDEALER System Maintenance (10/05/2024 @ 8:55 PM)
Good evening,
The Registration and Titling System (RTS) system maintenance was completed as
of 8:55 PM this evening, Saturday, October 5, 2024.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Completed: RTS System Maintenance (10/05/2024 @ 8:55 PM)