Resolved: Cognos Unavailable (02/04/2026 @ 2:00 PM)

Posted on February 4, 2026 by TxDMV

The Cognos system is now available.

We appreciate your patience as we worked to restore services.

IT Services Division

 

 

Source: Tax Assessor-Collectors
Resolved: Cognos Unavailable (02/04/2026 @ 2:00 PM)

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Initial Notification: Cognos Unavailable (02/03/2026 @ 4:40 PM)

Posted on February 3, 2026 by TxDMV

The Cognos system is currently unavailable. Support Staff are working to resolve
the issue. 

We apologize for the inconvenience and any impact on you or your customers.

Texas Department of Motor Vehicles IT Department

 

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: Cognos Unavailable (02/03/2026 @ 4:40 PM)

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Completed: webDEALER Scheduled Maintenance (02/01/2026 @ 11:06 AM)

Posted on February 1, 2026 by TxDMV

The planned maintenance for the webDEALER System was completed as of 11:06 AM,
Sunday 02/01/2026.

We appreciate your patience and cooperation as we worked to complete this essential
maintenance work for webDEALER.

Texas Department of Motor Vehicles IT Services Division

 

 

Source: Dealers and Manufacturers
Completed: webDEALER Scheduled Maintenance (02/01/2026 @ 11:06 AM)

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Completed: eLICENSING Scheduled Maintenance (02/01/2026 @ 11:06 AM)

Posted on February 1, 2026 by TxDMV

The planned system maintenance for the eLICENSING System was completed as
of 11:06 AM, Sunday 02/01/2026.

We appreciate your patience and cooperation as we worked to complete this
essential maintenance work for the eLICENSING System

Texas Department of Motor Vehicles IT Services Division

 

 

Source: Dealers and Manufacturers
Completed: eLICENSING Scheduled Maintenance (02/01/2026 @ 11:06 AM)

Posted in Dealers and Manufacturers | Comments Off on Completed: eLICENSING Scheduled Maintenance (02/01/2026 @ 11:06 AM)

Completed: Cognos Scheduled Maintenance (02/01/2026 @ 11:06 AM)

Posted on February 1, 2026 by TxDMV

The planned system maintenance for the Cognos System was completed as of
11:06 AM, Sunday 02/01/2026.

We appreciate your patience and cooperation as we worked to complete this
essential maintenance work for Cognos.

Texas Department of Motor Vehicles IT Services Division

Source: Tax Assessor-Collectors
Completed: Cognos Scheduled Maintenance (02/01/2026 @ 11:06 AM)

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Vehicle Weight Verification Guideline and Title & Registration Class Flowchart/Guia para la Verificación de Peso de Vehículos y Diagrama de Flujo de la Clase de Titulo y Registro

Posted on January 30, 2026 by TxDMV

Texas DMV

The Texas Department of Motor Vehicles (TxDMV) has created additional resource guides to support dealers and county tax offices with determining accurate vehicle information during title and registration processing. 

The Vehicle Weight Verification Guidelines assists in identifying and entering accurate vehicle weights when processing transactions using an MCO, a Texas Title, or an Out-of-State Title. This includes how to round weights, determine computed empty weight, calculate carrying capacity, and reference acceptable sources when weight information is missing. 

The Title & Registration Class Flowchart provides step-by-step guidance to determine the correct vehicle class based on the vehicle’s characteristics and intended use. The flowchart also includes general guidelines to assist in selecting the appropriate registration class once the vehicle class is identified. 

Both resources were created to help ensure consistent and accurate processing across dealers and county tax offices. These documents can be accessed by the links above and can also be found on our webDEALER webpage.

 

Thank you,

Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions, please contact your local Texas Department of Motor Vehicles Regional Service Center. 

El Departamento de Vehículos Motorizados de Texas (TxDMV) ha creado guías de recursos adicionales para apoyar a concesionarios y oficinas fiscales del condado a determinar información precisa sobre vehículos durante el procesamiento de títulos y registros. 

La Guia para la Verificación de Peso de Vehículos ayuda a identificar e introducir pesos precisos de vehículos al procesar transacciones mediante un MCO, un Título de Texas o un Título de Otro Estado. Esto incluye cómo redondear pesos, determinar pesos vacíos calculados, calcular la capacidad de carga y consultar fuentes aceptables cuando falta información sobre pesos. 

El Diagrama de Flujo de la Clase de Título y Registro ofrece orientación paso a paso para determinar la clase correcta de vehículo en función de las características y el uso previsto del vehículo. El diagrama de flujo también incluye directrices generales para ayudar a seleccionar la clase de matrícula adecuada una vez identificada la clase del vehículo. 

Los recursos se crearon para ayudar a garantizar un procesamiento coherente y preciso entre concesionarios y oficinas fiscales del condado. Estos documentos pueden consultarse a través de los enlaces anteriores y también pueden encontrarse en nuestra página web webDEALER. 

 

Gracias,

Annette Quintero, Directora
División de Registro y Títulos de Vehículos del
Departamento de Vehículos Motorizados de Texas

Si tiene alguna pregunta, comuníquese con el Centro Regional de Servicio de Vehículos Motorizados de Texas de su localidad. 

Source: Dealers and Manufacturers
Vehicle Weight Verification Guideline and Title & Registration Class Flowchart/Guia para la Verificación de Peso de Vehículos y Diagrama de Flujo de la Clase de Titulo y Registro

Posted in Dealers and Manufacturers | Comments Off on Vehicle Weight Verification Guideline and Title & Registration Class Flowchart/Guia para la Verificación de Peso de Vehículos y Diagrama de Flujo de la Clase de Titulo y Registro

Final Reminder: Rescheduled Planned Maintenance – eLICENSING (02/01/2026 @ 5:00 AM)

Posted on January 30, 2026 by TxDMV

Planned maintenance has been rescheduled to Sunday, February 1, 2026.

The maintenance window will run from 5:00 AM to 4:00 PM and the eLICENSING system will be
unavailable.

A notification will be published once the maintenance is completed.

This maintenance is part of our ongoing efforts to improve system performance and reliability. 

We appreciate your patience during this scheduled work.

Information Technology Services Division

 

Source: Dealers and Manufacturers
Final Reminder: Rescheduled Planned Maintenance – eLICENSING (02/01/2026 @ 5:00 AM)

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Final Reminder: Rescheduled Planned Maintenance – Cognos (02/01/2026 @ 5:00 AM)

Posted on January 30, 2026 by TxDMV

Planned maintenance has been rescheduled to Sunday, February 1, 2026.

The maintenance window will run from 5:00 AM to 4:00 PM and the Cognos system will be
unavailable.

A notification will be published once the maintenance is completed.

This maintenance is part of our ongoing efforts to improve system performance and reliability.

We appreciate your patience during this scheduled work.

Information Technology Services Division

 

Source: Tax Assessor-Collectors
Final Reminder: Rescheduled Planned Maintenance – Cognos (02/01/2026 @ 5:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Final Reminder: Rescheduled Planned Maintenance – Cognos (02/01/2026 @ 5:00 AM)

Final Reminder: Rescheduled Planned Maintenance – webDEALER (02/01/2026 @ 5:00 AM)

Posted on January 30, 2026 by TxDMV

Planned maintenance has been rescheduled to Sunday, February 1, 2026.

The maintenance window will run from 5:00 AM to 4:00 PM and the webDEALER system
will be unavailable.

A notification will be published once the maintenance is completed.

This maintenance is part of our ongoing efforts to improve system performance and reliability,

We appreciate your patience during this scheduled work.

Information Technology Services Division

 

 

Source: Dealers and Manufacturers
Final Reminder: Rescheduled Planned Maintenance – webDEALER (02/01/2026 @ 5:00 AM)

Posted in Dealers and Manufacturers | Comments Off on Final Reminder: Rescheduled Planned Maintenance – webDEALER (02/01/2026 @ 5:00 AM)

January 2026 Salvage/Nonrepairable Motor Vehicle Manual Updates

Posted on January 30, 2026 by TxDMV

Texas DMV

Please review the following information and distribute as appropriate.

The latest update to the Salvage/Nonrepairable Motor Vehicle Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov.

We welcome your feedback and encourage you to email any comments or suggestions to VTR_Title_Reg-Manual-Update@txdmv.gov (please note the underscores between VTR and Title and between Title and Reg).

Updates for this release are marked with red change bars in the text.  

Chapter 5 – Salvage Vehicle Dealers and Independent Motor Vehicle Dealers

Section 5.5, “Vehicles Acquired without Evidence of Ownership by Used Automotive Parts Recyclers,” was added as a result of House Bill 5436 to include the required reporting process for used auto parts recyclers who obtain a vehicle without a title solely for parts, dismantling, or scrapping.

 

Thank you,

Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Salvage_Nonrepairable Manual – January 2026

If you have any questions concerning this communication, please contact your local Texas Department of Motor Vehicles Regional Service Center.

Source: Lienholders
January 2026 Salvage/Nonrepairable Motor Vehicle Manual Updates

Posted in Lienholders | Comments Off on January 2026 Salvage/Nonrepairable Motor Vehicle Manual Updates

Inventory Management System (IMS) Maintenance Update

Posted on January 29, 2026 by TxDMV

Texas DMV

On Thursday January 29, 2026, from 8:00pm to 10:00pm The Department will implement a scheduled system update that will temporarily impact access to the Inventory Management System (IMS) and your ability to assign plates in e-Plate. 

During this downtime, you should use Internet Down Receipts to complete transactions.  

This Update Includes: 

  • Performance improvements to increase system stability 
  • Security enhancements 
  • Backend upgrades to support upcoming features and reporting capabilities 

What You Need to Know: 

  • Please plan any IMS dependent tasks around the maintenance window. 
  • If you are logged in when the update begins, you may be automatically signed out. 
  • No action is required after the update—systems should function normally once maintenance is complete. 

 

Thank you,

Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Source: Dealers and Manufacturers
Inventory Management System (IMS) Maintenance Update

Posted in Dealers and Manufacturers | Comments Off on Inventory Management System (IMS) Maintenance Update

Reminder: Rescheduled Planned Maintenance – webDEALER (02/01/2026 @ 5:00 AM)

Posted on January 28, 2026 by TxDMV

Planned maintenance has been rescheduled to Sunday, February 1, 2026.

The maintenance window will run from 5:00 AM to 4:00 PM and the webDEALER system
will be unavailable.

A notification will be published once the maintenance is completed.

This maintenance is part of our ongoing efforts to improve system performance and reliability,

We appreciate your patience during this scheduled work.

Information Technology Services Division

 

 

Source: Dealers and Manufacturers
Reminder: Rescheduled Planned Maintenance – webDEALER (02/01/2026 @ 5:00 AM)

Posted in Dealers and Manufacturers | Comments Off on Reminder: Rescheduled Planned Maintenance – webDEALER (02/01/2026 @ 5:00 AM)

Reminder: Rescheduled Planned Maintenance – Cognos (02/01/2026 @ 5:00 AM)

Posted on January 28, 2026 by TxDMV

Planned maintenance has been rescheduled to Sunday, February 1, 2026.

The maintenance window will run from 5:00 AM to 4:00 PM and the Cognos system will be
unavailable.

A notification will be published once the maintenance is completed.

This maintenance is part of our ongoing efforts to improve system performance and reliability,

We appreciate your patience during this scheduled work.

Information Technology Services Division

 

Source: Tax Assessor-Collectors
Reminder: Rescheduled Planned Maintenance – Cognos (02/01/2026 @ 5:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Reminder: Rescheduled Planned Maintenance – Cognos (02/01/2026 @ 5:00 AM)

Reminder: Rescheduled Planned Maintenance – eLICENSING (02/01/2026 @ 5:00 AM)

Posted on January 28, 2026 by TxDMV

Planned maintenance has been rescheduled to Sunday, February 1, 2026.

The maintenance window will run from 5:00 AM to 4:00 PM and the eLICENSING system will be
unavailable.

A notification will be published once the maintenance is completed.

This maintenance is part of our ongoing efforts to improve system performance and reliability. 

We appreciate your patience during this scheduled work.

Information Technology Services Division

 

Source: Dealers and Manufacturers
Reminder: Rescheduled Planned Maintenance – eLICENSING (02/01/2026 @ 5:00 AM)

Posted in Dealers and Manufacturers | Comments Off on Reminder: Rescheduled Planned Maintenance – eLICENSING (02/01/2026 @ 5:00 AM)

Rescheduled: Planned Maintenance: eLicensing (01/23/2026 @ 4:57 PM)

Posted on January 23, 2026 by TxDMV

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) will be rescheduling planned maintenance
for this weekend. We will implement the following changes to the eLicensing System (RTS)
next weekend, Sunday, (02/01/2026), starting at 5:00 AM, lasting up to 4:00 PM.

 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Dealers and Manufacturers
Rescheduled: Planned Maintenance: eLicensing (01/23/2026 @ 4:57 PM)

Posted in Dealers and Manufacturers | Comments Off on Rescheduled: Planned Maintenance: eLicensing (01/23/2026 @ 4:57 PM)

Rescheduled: Planned Maintenance: Cognos (01/23/2026 @ 4:55 PM)

Posted on January 23, 2026 by TxDMV

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) will be rescheduling planned maintenance
for this weekend. We will implement the following changes to the Cognos System next weekend,
Sunday, (02/01/2026), starting at 5:00 AM, lasting up to 4:00 PM.

 
Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Rescheduled: Planned Maintenance: Cognos (01/23/2026 @ 4:55 PM)

Posted in Tax Assessor-Collectors | Comments Off on Rescheduled: Planned Maintenance: Cognos (01/23/2026 @ 4:55 PM)

Rescheduled: Planned Maintenance: webDEALER (01/23/2026 @ 4:54 PM)

Posted on January 23, 2026 by TxDMV

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) will be rescheduling
planned maintenance for this weekend. We will implement the following
changes to the webDEALER System next weekend, Sunday, (02/01/2026),
starting at 5:00 AM, lasting up to 4:00 PM.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Dealers and Manufacturers
Rescheduled: Planned Maintenance: webDEALER (01/23/2026 @ 4:54 PM)

Posted in Dealers and Manufacturers | Comments Off on Rescheduled: Planned Maintenance: webDEALER (01/23/2026 @ 4:54 PM)

Final Reminder Notification: webDEALER Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Posted on January 23, 2026 by TxDMV

Good morning,

The Texas Department of Motor Vehicles (TxDMV) will perform system
maintenance starting at 5:00 AM, Sunday (01/25/2026), lasting up to
4:00 PM, Sunday (01/25/2026).

Due to the nature of this maintenance, the webDEALER System will be
unavailable during the maintenance window.

A notification will be published once the system maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Dealers and Manufacturers
Final Reminder Notification: webDEALER Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Posted in Dealers and Manufacturers | Comments Off on Final Reminder Notification: webDEALER Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Final Reminder Notification: eLICENSING Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Posted on January 23, 2026 by TxDMV

Good morning,

The Texas Department of Motor Vehicles (TxDMV) will perform system
maintenance starting at 5:00 AM, Sunday (01/25/2026), lasting up to
4:00 PM, Sunday (01/25/2026).

Due to the nature of this maintenance, the eLICENSING System will be
unavailable during the maintenance window.

A notification will be published once the system maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Dealers and Manufacturers
Final Reminder Notification: eLICENSING Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Posted in Dealers and Manufacturers | Comments Off on Final Reminder Notification: eLICENSING Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Final Reminder Notification: Cognos Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Posted on January 23, 2026 by TxDMV

Good morning,

The Texas Department of Motor Vehicles (TxDMV) will perform system
maintenance starting at 5:00 AM, Sunday (01/25/2026), lasting up to
4:00 PM, Sunday (01/25/2026).

Due to the nature of this maintenance, the Cognos reporting system will
be unavailable during the maintenance window.

A notification will be published once the system maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Final Reminder Notification: Cognos Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Final Reminder Notification: Cognos Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Reminder Notification: eLICENSING Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Posted on January 21, 2026 by TxDMV

Good morning,

The Texas Department of Motor Vehicles (TxDMV) will perform system
maintenance starting at 5:00 AM, Sunday (01/25/2026), lasting up to
4:00 PM, Sunday (01/25/2026).

Due to the nature of this maintenance, the eLICENSING System will be
unavailable during the maintenance window.

A notification will be published once the system maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Dealers and Manufacturers
Reminder Notification: eLICENSING Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Posted in Dealers and Manufacturers | Comments Off on Reminder Notification: eLICENSING Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Reminder Notification: Cognos Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Posted on January 21, 2026 by TxDMV

Good morning,

The Texas Department of Motor Vehicles (TxDMV) will perform system
maintenance starting at 5:00 AM, Sunday (01/25/2026), lasting up to
4:00 PM, Sunday (01/25/2026).

Due to the nature of this maintenance, the Cognos reporting system will
be unavailable during the maintenance window.

A notification will be published once the system maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Reminder Notification: Cognos Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Posted in Tax Assessor-Collectors | Comments Off on Reminder Notification: Cognos Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Reminder Notification: webDEALER Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Posted on January 21, 2026 by TxDMV

Good morning,

The Texas Department of Motor Vehicles (TxDMV) will perform system
maintenance starting at 5:00 AM, Sunday (01/25/2026), lasting up to
4:00 PM, Sunday (01/25/2026).

Due to the nature of this maintenance, the webDEALER System will be
unavailable during the maintenance window.

A notification will be published once the system maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Dealers and Manufacturers
Reminder Notification: webDEALER Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Posted in Dealers and Manufacturers | Comments Off on Reminder Notification: webDEALER Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Initial Notification: eLICENSING Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Posted on January 20, 2026 by TxDMV

Good morning,

The Texas Department of Motor Vehicles (TxDMV) will perform system
maintenance starting at 5:00 AM, Sunday (01/25/2026), lasting up to
4:00 PM, Sunday (01/25/2026).

Due to the nature of this maintenance, the eLICENSING System will be
unavailable during the maintenance window.

A notification will be published once the system maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Dealers and Manufacturers
Initial Notification: eLICENSING Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: eLICENSING Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Initial Notification: webDEALER Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Posted on January 20, 2026 by TxDMV

Good morning,

The Texas Department of Motor Vehicles (TxDMV) will perform system
maintenance starting at 5:00 AM, Sunday (01/25/2026), lasting up to
4:00 PM, Sunday (01/25/2026).

Due to the nature of this maintenance, the webDEALER System will be
unavailable during the maintenance window.

A notification will be published once the system maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Dealers and Manufacturers
Initial Notification: webDEALER Scheduled Maintenance (01/25/2026 @ 5:00 AM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Scheduled Maintenance (01/25/2026 @ 5:00 AM)