Good afternoon,

Texas Department of Motor Vehicles’ staff are aware of issues with the TxDMV
systems and inspection requirements.

Support Staff are working to resolve the issue and it is priority.

We apologize for any impact on you and your customers.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Initial Notification: Inspection Issues (01/07/2025 @ 5:44 PM)

Good morning,

All Cognos reports are now available.

We apologize for the inconvenience and any impact on you and your customers.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Resolved: Cognos Reports delayed (01/07/2025 @ 10:35 AM)

Good morning,

Cognos Reporting is delayed for the following reports:

Finance
1  Fee Type Funds Report
2  Funds Remittance Report
3  Week/Month TO Date Fees Report
4  Monthly Funds Report
5  E-Pay Deposit/Refund Notification Report
6  VTR Funds Adjustment Report
7  Out of County Sales Tax Report
8  Daily USAS Transaction Code Report
9  Daily [County/Region] FTP Electronic Funds Transfers

Title
1  NMVTIS Inquiry Report
2  Duplicate CCO Titles Issues Report

Fraud Reports

Administrative
1  Voided Transactions Report

An update will be provided when the above reports become available.

We apologize for the inconvenience and any impact on you and your customers,

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Initial Notification: Cognos Reports Delayed (01/07/2025 @ 8:33 AM)

Good afternoon,

TxDMV ‘Internet Renewals’ transactions that would have processed 01/03/2025 will be
combined with tonight’s transactions (01/06/2025) and will show together on the
99 Report.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Update: RTS Batch '99 Report' is delayed (01/06/2025 @ 3:15 PM)

Good afternoon,

Our vendor, Texas Sure has resolved the issue where counties had to manually
verify each customers insurance on registration transactions.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Resolved: RTS Verify Insurance Issue (01/03/2025 @ 5:05 PM)

Good afternoon,

It has been reported that when counties are renewing vehicle registration for customers,
users are being prompted to manually verify the customer’s insurance.  This is due to an
outage with our vendor, Texas Sure. Texas Sure Support Staff are working to resolve the
issue.

Please continue to manually verify the customer’s insurance until this issue has been
resolved. This issue may also be contributing to system slowness when processing
transactions.

When customer’s are renewing their vehicle registration online they will be prompted to
manually enter their insurance as well.

An update will be sent when the issue has been resolved.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Initial Notification: RTS Verify Insurance Issue (01/03/2025 @ 3:55 PM)

Good afternoon,

The TxDMV ‘Internet Renewals’ transaction processing (the ’99 Report’)
will not be run this evening. Troubleshooting continues for the internet
transactions.

A further update will be provided on Monday morning, January 06, 2025. 

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Initial Notification: RTS Batch '99 Report' is delayed (01/03/2025 @ 1:55 PM)

Good morning,

The deployment of the Registration and Titling System (RTS) update was completed
as of 12:25 AM this morning, Wednesday, 01/01/2025.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Completed: RTS Release 25.1 (01/01/2025 @ 12:25 AM)

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) will update the Registration and
Title System (RTS) starting at 6:00 PM Tuesday (12/31/2024), lasting up to 10:00 AM
Wednesday (01/01/2025).

During the deployment window, the RTS POS and associated systems will be unavailable.

A notification will be published once the system maintenance is completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Final Reminder: RTS Release 25.1 (12/31/2024 @ 6:00 PM)

Good afternoon,

On Tuesday, December 31, 2024, the Texas Department of Motor Vehicles (TxDMV) will
update the Registration and Titling System (RTS) with Release 25.1 which contains the
content summarized below. 

Enhancements:

 •    Enhance the existing COGNOS – Fee Type Funds Report to search by account    
        item description.

•    HB 3297 – Impacted Financial Reports (New inspection fees).

•    For willing and statutorily required renewal and private party title transactions     
       emissions inspection verification is determined by the residence county. 

•    IVTRS Updates-Validate the county selected against the county displayed on
      the registration sticker.

•    Update the Status Change Event – Inspection Status for out-of-state vehicles
      requiring emissions testing.

•    RTS Timed Permits – Remove all inspection requirements to allow permit issuance
      effective January 1, 2025.

•    Create a new emissions fee code – “Emissions Inspection Fee.”

•    Dealer (GDN) Title Transfer Transactions.

•    WebSUB Updates – Validate county of residence for emissions inspection requirements.

•    Remove the out-of-state “VERIFY INSPECTION” remark from records for all non-commercial
       vehicles located in non-emission counties.

•    Disable VIN CERTIFICATION WAIVED Checkbox.

•    Created a new “Affidavit Exempt Reasons INS002” page launched from the “INS001”
       screen in POS.

                              •    Update the Status Change Event – Dealer Sale Out-of-State (OOS).

•    IVTRS Update – Remove the self-certification page for travel trailers.

•    Charge an “Inspection Replacement Fee” in place of the current inspection fee for all
      non-commercial vehicles.

•    “MOBILITY / CLEAN AIR FEE” has been renamed to “INSPECTION REPLACEMENT FEE”

•    Updates to the Inspection Code Type list.

•    Capture the Title Control Number in the Title Event for Reporting Purposes. 

•    TAMU Univ – Texarkana – Collegiate State Specialty License Plate

•    Guadalupe Mountains National Park – State plate RRTS-36419 Update the Status
      Change Event – Dealer Sale OOS.

•    Premium Embossed – Carbon Fiber (Vendor) Specialty License Plate

•    Embossed – Black & White – Vendor Specialty License Plate

Please note: For your convenience, RTS Release Notes 25.1 are attached. For detailed information
about the items listed above, additional enhancements and issue resolutions after the release has
been deployed, please refer to the TAC Hub (www.txdmv.gov/tax-assessor-collectors).

Thank you,

Texas Department of Motor Vehicles
IT Services Division

• RTS – County Release Notes_12_26_2024 – FINAL.pdf

Source: Tax Assessor-Collectors
County RTS Release Notes 25.1 (12/27/2024 @ 2:00 PM)

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) will update the Registration and
Title System (RTS) starting at 6:00 PM Tuesday (12/31/2024), lasting up to 10:00 AM
Wednesday (01/01/2025).

During the deployment window, the RTS POS and associated systems will be unavailable.

A notification will be published once the system maintenance is completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Reminder: RTS Release 25.1 (12/31/2024 @ 6:00 PM)