TxDMV publishes rule proposals in the July 12, 2024, issue of the Texas Register

Posted on July 12, 2024 by TxDMV

Texas DMV

The Texas Department of Motor Vehicles (TxDMV) has proposed rules in the July 12, 2024, issue of the Texas Register. A summary of the proposed rules and the proposed language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules-2024.

The proposals are posted for public comment until 5:00 p.m. on August 12, 2024.

The proposals include:

  • revisions to 43 Texas Administrative Code (TAC) Chapter 215, concerning HB 718 and SB 224 legislative implementation and cleanup;
  • revisions to 43 TAC Chapter 217, concerning HB 718 and HB 3297 legislative implementation and cleanup;
  • revisions to 43 TAC §221.54, concerning HB 718 legislative implementation and cleanup;
  • revisions to 43 TAC §224.58, concerning HB 718 legislative implementation;
  • revisions to 43 TAC Chapter 209, concerning cleanup; and
  • new 43 TAC §215.124, concerning mobile warranty and recall repair by franchised dealers.

Source: Dealers and Manufacturers
TxDMV publishes rule proposals in the July 12, 2024, issue of the Texas Register

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TxDMV Announces Direct-to-Dealer License Plate Distribution Model

Posted on July 10, 2024 by TxDMV

The Texas Department of Motor Vehicles (TxDMV) continues to work closely with impacted stakeholders on the important process of implementing House Bill 718 from the last legislative session. The bill eliminates most paper temporary tags and requires vehicles to be issued metal plates at the time of sale. This is a significant operational change for both TxDMV and the Texas vehicle industry, and we appreciate your support as we work to implement the bill by the effective date of July 1, 2025.

At this time, TxDMV is excited to announce that we have selected a direct-to-dealer distribution model for license plate issuance as part of this implementation. Delivering license plates directly to dealers will streamline the process and ensure that plates are available to dealers as needed to support sales activity. The process is also intended to remove some of the logistical workload from tax assessor-collectors, allowing those offices to focus on their work processing title and registration transactions for dealers and individuals in an efficient and timely manner.

Here is how the new process will work:

  • The Texas Department of Criminal Justice (TDCJ) will continue producing license plates for TxDMV. Plates will be shipped from TDCJ to an external centralized distribution warehouse operated by a TxDMV contractor. This will mitigate the impact of correctional facility security incidents that can delay the production and shipment of plates. The department will work to maintain at least a six-month supply of plates at the contract distribution facility.
  • Department staff will use a new inventory management system to determine the number of plates to deliver to each dealer and to manage reorder requests from dealers and tax assessor collectors. The system will notify the distribution contractor when to ship plates to individual dealers and specific tax assessor-collectors. Upon receiving plates from the distributor, dealers will be required to keep them in secure locations as defined by department rules. The department is in the process of procuring this new system now.

This is just our first announcement of this important new process to serve the motor vehicle industry, and we will follow up with both counties and dealers with more detailed information as the contractors are procured and operational policies defined over the coming year. The department will also provide training on the new inventory management system to stakeholders once the system is configured and operational. Expect to hear more about those training opportunities in the spring of 2025.

Initial distribution of license plates, in preparation for the bill taking effect on July 1, 2025, is also expected to begin during the spring of 2025. The bill requires dealers to use webDEALER to process title applications. The department offers monthly webDEALER training opportunities for both county tax office staff and dealers. The training is available both in-person and virtually. Specific session dates can be found on the TxDMV website at www.txdmv.gov/calendar. We encourage dealers to complete webDEALER training as soon as possible to guarantee you are able to comply with the requirements of House Bill 718 in July 2025.

 

 

Source: Dealers and Manufacturers
TxDMV Announces Direct-to-Dealer License Plate Distribution Model

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Initial Notification: webDealer System Maintenance (07/14/2024 @ 6:00 AM)

Posted on July 10, 2024 by TxDMV

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) will be implementing system
maintenance for the webDealer System starting at 6:00 AM, Sunday (07/14/2024),
lasting up to 11:00 AM Sunday morning.

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. 
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

Note: A notification update will be published once the webDealer maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

Source: Dealers and Manufacturers
Initial Notification: webDealer System Maintenance (07/14/2024 @ 6:00 AM)

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Initial Notification: RTS System Maintenance (07/14/2024 @ 6:00 AM)

Posted on July 10, 2024 by TxDMV

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) will be implementing system
maintenance for the Registration and Title System (RTS) starting at 6:00 AM,
Sunday (07/14/2024), lasting up to 11:00 AM Sunday morning.

During the deployment window, the RTS POS and associated systems will be
unavailable. 

A notification will be published once the system maintenance is completed.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: RTS System Maintenance (07/14/2024 @ 6:00 AM)

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Update: Oversize/Overweight Permit Requirements Suspended for Hurricane Beryl Response

Posted on July 7, 2024 by TxDMV

Oversize/Overweight Permit Requirements Suspended for Hurricane Beryl Response

Texas Acting Governor Dan Patrick declared a disaster for 39 Texas counties in advance of Hurricane Beryl’s expected landfall this weekend. The Texas Department of Motor Vehicles has responded by temporarily suspending oversize/overweight permitting requirements for vehicles and loads associated with activities necessary to respond to the disaster. A copy of Acting Governor Patrick’s Waiver AND the TxDMV Waiver Notice signed by the TxDMV Executive Director must be carried in the vehicle. 

Texas Acting Governor Patrick’s Proclamation: ATTACHED 

TxDMV Waiver Notice: ATTACHED

Source: Motor Carriers
Update: Oversize/Overweight Permit Requirements Suspended for Hurricane Beryl Response

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Update: Temporary Suspension of Motor Carrier IRP Requirements for Disaster Relief

Posted on July 7, 2024 by TxDMV

Acting Governor Dan Patrick has suspended certain vehicle registration requirements related to Apportioned Registration, also known as the International Registration Plan (IRP), and Temporary Permits for operators of commercial motor vehicles involved in Hurricane Beryl disaster relief in Texas. The suspension covers:

  • International Registration Plan (IRP) vehicle registration under Transportation Code, Section 502.091 and 43 TAC 217.56 to the extent the vehicle is not already registered under IRP, as long as the motor vehicle is registered in one of the 48 contiguous states of the United States; and
  • 72-/144-hour temporary registration permits under Transportation Code, Section 502.094 and 43 TAC 217.40(b)(3), as long as the vehicle is registered in another state of the United States or a state of the United Mexican States.

The suspension is needed to make it faster and easier for operators of commercial motor vehicles from Texas and other states to provide assistance to both Texas and Louisiana by temporarily waiving vehicle registration requirements to travel in and through the state of Texas. Although smaller passenger vehicles are granted free vehicle registration in Texas via registration reciprocity agreements with other states, commercial motor vehicles are not granted free vehicle registration under such agreements.

 

Examples of disaster assistance include, but are not limited to, vehicles engaged in the transport of relief workers, food, water, clothing, equipment, materials, fuel, shelter, and other supplies to the impacted areas, as well as vehicles used to restore utilities and to remove debris from the impacted areas.

 

The suspension only applies to the vehicle registration requirements for operators of commercial vehicles that are providing disaster assistance pursuant to the declarations referenced in Acting Governor Patrick’s proclamation. The suspension does not apply to any other requirement, including any safety requirements. Also, operators are responsible and liable for safely routing their vehicles and obtaining current restrictions and information concerning hazardous road conditions prior to movement.

Operators must keep a copy of Acting Governor Patrick’s proclamation AND a copy of the TxDMV Waiver Notice signed by the TxDMV Executive Director in the cab of the vehicle to provide to any peace officer upon request: documentation sufficient to identify the vehicle and/or load and to establish that the vehicle and/or load is being used exclusively for disaster relief efforts associated with Hurricane Beryl while operating under Acting Governor Patrick’s suspension.

Texas Acting Governor Dan Patrick’s Proclamation: ATTACHED 

TXDMV Waiver Notice: ATTACHED

 

 

 

Source: Motor Carriers
Update: Temporary Suspension of Motor Carrier IRP Requirements for Disaster Relief

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Oversize/Overweight Permit Requirements Suspended for Hurricane Beryl Response

Posted on July 6, 2024 by TxDMV

Oversize/Overweight Permit Requirements Suspended for Hurricane Beryl Response

Texas Governor Greg Abbott declared a disaster for 39 Texas counties in advance of Hurricane Beryl’s expected landfall this weekend. The Texas Department of Motor Vehicles has responded by temporarily suspending oversize/overweight permitting requirements for vehicles and loads associated with activities necessary to respond to the disaster. A copy of Gov. Greg Abbott’s Waiver AND the TxDMV Waiver Notice signed by the TxDMV Executive Director must be carried in the vehicle. 

Texas Governor Abbott’s Proclamation: ATTACHED 

TxDMV Waiver Notice: ATTACHED

Source: Motor Carriers
Oversize/Overweight Permit Requirements Suspended for Hurricane Beryl Response

Posted in Motor Carriers | Comments Off on Oversize/Overweight Permit Requirements Suspended for Hurricane Beryl Response

Temporary Suspension of Motor Carrier IRP Requirements for Disaster Relief

Posted on July 6, 2024 by TxDMV

Texas Governor Greg Abbott has suspended certain vehicle registration requirements related to Apportioned Registration, also known as the International Registration Plan (IRP), and Temporary Permits for operators of commercial motor vehicles involved in Hurricane Beryl disaster relief in Texas. The suspension covers:

  • International Registration Plan (IRP) vehicle registration under Transportation Code, Section 502.091 and 43 TAC 217.56 to the extent the vehicle is not already registered under IRP, as long as the motor vehicle is registered in one of the 48 contiguous states of the United States; and
  • 72-/144-hour temporary registration permits under Transportation Code, Section 502.094 and 43 TAC 217.40(b)(3), as long as the vehicle is registered in another state of the United States or a state of the United Mexican States.

The suspension is needed to make it faster and easier for operators of commercial motor vehicles from Texas and other states to provide assistance to both Texas and Louisiana by temporarily waiving vehicle registration requirements to travel in and through the state of Texas. Although smaller passenger vehicles are granted free vehicle registration in Texas via registration reciprocity agreements with other states, commercial motor vehicles are not granted free vehicle registration under such agreements.

 

Examples of disaster assistance include, but are not limited to, vehicles engaged in the transport of relief workers, food, water, clothing, equipment, materials, fuel, shelter, and other supplies to the impacted areas, as well as vehicles used to restore utilities and to remove debris from the impacted areas.

 

The suspension only applies to the vehicle registration requirements for operators of commercial vehicles that are providing disaster assistance pursuant to the declarations referenced in Governor Abbott’s proclamation. The suspension does not apply to any other requirement, including any safety requirements. Also, operators are responsible and liable for safely routing their vehicles and obtaining current restrictions and information concerning hazardous road conditions prior to movement.

Operators must keep a copy of Governor Abbott’s proclamation AND a copy of the TxDMV Waiver Notice signed by the TxDMV Executive Director in the cab of the vehicle to provide to any peace officer upon request: documentation sufficient to identify the vehicle and/or load and to establish that the vehicle and/or load is being used exclusively for disaster relief efforts associated with Hurricane Beryl while operating under Governor Abbott’s suspension.

Texas Governor Abbott’s Proclamation: ATTACHED 

TXDMV Waiver Notice: ATTACHED

 

 

 

Source: Motor Carriers
Temporary Suspension of Motor Carrier IRP Requirements for Disaster Relief

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TxDMV Holiday Hours – Independence Day 2024

Posted on July 2, 2024 by TxDMV

Texas DMV

The Texas Department of Motor Vehicles (TxDMV) will be closed on Thursday, July 4, 2024, for Independence Day. Have a safe and happy holiday!

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

Independence Day July 4 office closed

Source: Motor Carriers
TxDMV Holiday Hours – Independence Day 2024

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Webinar Invite for webDEALER 102 Dealer Training

Posted on June 26, 2024 by TxDMV

Texas DMV

Please review and distribute as appropriate. 

Join us online for our virtual webDEALER 102 – Dealer Training.  

The training is the next series in webDEALER training, and a registration link will be provided each month. Representatives from the Vehicle Titles & Registration Division of the Texas Department of Motor Vehicles will provide a live webinar on processing transactions and provide additional insights into the webDEALER system. The information provided will be specific to dealers and their staff.

The training schedule is listed below. Please register for your virtual “seat” using the link provided. 

 Webinar Schedule 

Thank you, 

Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

 

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center. 

Source: Dealers and Manufacturers
Webinar Invite for webDEALER 102 Dealer Training

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Completed: TexasSure Planned Maintenance (06/23/2024 @ 1:30 PM)

Posted on June 23, 2024 by TxDMV

Good afternoon,

The TexasSure planned system maintenance was completed as of 1:26 PM, this afternoon,
Sunday, June 23, 2024. 


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Completed: TexasSure Planned Maintenance (06/23/2024 @ 1:30 PM)

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TxDMV Motor Vehicle Industry Regulation Advisory Committee Meeting – June 25, 2024

Posted on June 21, 2024 by TxDMV

Texas DMV

TxDMV Motor Vehicle Industry Regulation Advisory Committee Meeting
Tuesday, June 25, 2024 – 9:00 a.m. 

The physical location of the meeting will be the Lone Star Conference Room of Building 1, 4000 Jackson Avenue, Austin, Texas 78731, where the teleconference call will be audible to the public.

Teleconference Instructions:
Attendee Join Link:
https://texasdmv.webex.com/texasdmv/j.php?MTID=m7e54288e78827961a89dda2743c57f74

Webinar number:
2630 378 3925

Webinar password:
MVIRAC (684722 from phones and video systems)

Phone number for accessing the meeting via phone:
1-650-479-3208 United States Toll

Access code:
263 037 83925

Link to Meeting Agenda

TxDMV Board, committee, and advisory committee meetings are open to the public. Visit the TxDMV Board page for meeting agendas, materials, public comment registration form, and transcripts here: https://www.TxDMV.gov/about-us/txdmv-board-meetings.

If you would like to comment on an agenda item, you must complete a speaker’s form at the registration table prior to the agenda item being taken up by the Advisory Committee or send an email to GCO_General@txdmv.gov to register by providing the required information prior to the agenda item being taken up by the Advisory Committee:

  1. a completed Public Comment Registration Form; or
  2. the following information:
    • the agenda item you wish to comment on;
    • your name;
    • your address (optional), including your city, state, and zip code; and
    • who you are representing.

Public comment will only be accepted in person. Each speaker will be limited to three minutes, and time allotted to one speaker may not be reassigned to another speaker.

Source: Insurance Industry
TxDMV Motor Vehicle Industry Regulation Advisory Committee Meeting – June 25, 2024

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TxDMV Board Meeting – June 27, 2024

Posted on June 21, 2024 by TxDMV

Texas DMV

TxDMV Board Meeting
Thursday, June 27, 2024 – 9:00 a.m.

Texas Department of Motor Vehicles
4000 Jackson Avenue, Building 1, Lone Star Conference Room
Austin, Texas 78731

Link to Meeting Agenda

TxDMV Board, committee, and advisory committee meetings are open to the public. Visit the TxDMV Board page for meeting agendas, materials, public comment registration form, and transcripts here: https://www.txdmv.gov/about-us/TxDMV-board-meetings.

If you would like to comment on an agenda item, you must complete a speaker’s form at the registration table prior to the agenda item being taken up by the Board or send an email to GCO_General@TxDMV.gov to register by providing the required information prior to the agenda item being taken up by the Board:

  1. a completed Public Comment Registration Form; or
  2. the following information:
    • the agenda item you wish to comment on;
    • your name;
    • your address (optional), including your city, state, and zip code; and
    • who you are representing.

Public comment will only be accepted in person. Each speaker will be limited to three minutes, and time allotted to one speaker may not be reassigned to another speaker.

Source: Dealers and Manufacturers
TxDMV Board Meeting – June 27, 2024

Posted in Dealers and Manufacturers | Comments Off on TxDMV Board Meeting – June 27, 2024

TxDMV Legislative and Public Affairs Committee Meeting – June 26, 2024

Posted on June 21, 2024 by TxDMV

Texas DMV

TxDMV Legislative and Public Affairs Committee Meeting
Wednesday, June 26, 2024 – 2:00 p.m. 

Texas Department of Motor Vehicles
4000 Jackson Avenue, Building 1, Lone Star Conference Room
Austin, Texas 78731

Link to Meeting Agenda

TxDMV Board, committee, and advisory committee meetings are open to the public. Visit the TxDMV Board page for meeting agendas, materials, public comment registration form, and transcripts here: https://www.TxDMV.gov/about-us/txdmv-board-meetings.

If you would like to comment on an agenda item, you must complete a speaker’s form at the registration table prior to the agenda item being taken up by the Board or send an email to GCO_General@TxDMV.gov to register by providing the required information prior to the agenda item being taken up by the Board:

  1. a completed Public Comment Registration Form; or
  2. the following information:
    • the agenda item you wish to comment on;
    • your name;
    • your address (optional), including your city, state, and zip code; and
    • who you are representing.

Public comment will only be accepted in person. Each speaker will be limited to three minutes, and time allotted to one speaker may not be reassigned to another speaker.

Source: Dealers and Manufacturers
TxDMV Legislative and Public Affairs Committee Meeting – June 26, 2024

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Next webDEALER Dealer Training Series Kicks Off in July

Posted on June 21, 2024 by TxDMV

Texas DMV

Coming Soon! The next series of webDEALER training for dealers kicks off in July. Join a training session and learn more about mastering webDEALER transactions.

The training will focus on transaction processing. Don’t wait! Be one of the first to attend our new training, webDEALER 102 – webDEALER Transactions (Dealer).  Register for the next sequence of webDEALER training at https://www.txdmv.gov/calendar.

Thank you, 

Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

 

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center. 

Source: Dealers and Manufacturers
Next webDEALER Dealer Training Series Kicks Off in July

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Initial Notification: TexasSure Planned Maintenance (6/21/2024 @ 8:24 AM)

Posted on June 21, 2024 by TxDMV

Good morning,

We have received notification from TexasSure for planned system maintenance scheduled
over this weekend. The maintenance is scheduled for Sunday, June 23, 2024, starting at
8:00 AM, lasting up to 4:00 PM on Sunday afternoon. 

TexasSure is used for insurance verification in renewal events. TexasSure will not be available
during the maintenance window.

Users will be required to enter/verify insurance information manually since TexasSure will be
unavailable for automatic insurance verification.

We will provide an update once the maintenance has been completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Initial Notification: TexasSure Planned Maintenance (6/21/2024 @ 8:24 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: TexasSure Planned Maintenance (6/21/2024 @ 8:24 AM)

Reminder Notification: Texas.Gov Payment Services: reports email update (06/17/2024 @ 10:35 AM)

Posted on June 17, 2024 by TxDMV

  Safelist New Payment Services E-mail Addresses
        To Ensure Delivery of Automated Reports


Texas.gov Payment Services is advising county users who administer the IVTRS and TXT program
to prepare for upcoming changes to sender e-mail addresses for automated reports from the
Transaction Processing Engine (TPE) Admin, the payment services reporting application.

At the county level, online VTR credit card activity is frequently reconciled with automated reports
delivered by e-mail to tax office staff directly from TPE Admin (Payment Engine NIC). County users
who rely on receiving automated reports, such as Batch Summary, Batch Detail, Net Revenue
Detail, Return Detail, and Refund Detail, are most likely to need to take action.

To ensure that any scheduled automated reports continue to be delivered without issue, Texas.gov
Payment Services encourages county users who receive automated reports from TPE Admin to
safelist the new sender e-mail addresses. Please reference the “Outlook-Safelist-How-To” attachment
on this bulletin which will provide step-by-step instructions on how to “safelist” an email.

Texas.Gov Payment Services

The updated sender email addresses are a consequence of the acquisition of Texas NIC, the current
Texas.gov Payment Services provider, by Tyler Technologies, Inc. Payment Services e-mail, including
automated reports for online VTR credit card transactions, will no longer be sent from egov.com
and nicusa.com.

The new sender e-mail addresses will go into effect after close of business on June 17th.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Reminder Notification: Texas.Gov Payment Services: reports email update (06/17/2024 @ 10:35 AM)

Posted in Tax Assessor-Collectors | Comments Off on Reminder Notification: Texas.Gov Payment Services: reports email update (06/17/2024 @ 10:35 AM)

Initial Notification: Texas.Gov Payment Services: reports email update (06/14/2024 @ 3:35 PM)

Posted on June 14, 2024 by TxDMV

  Safelist New Payment Services E-mail Addresses
        To Ensure Delivery of Automated Reports


Texas.gov Payment Services is advising county users who administer the IVTRS and TXT program
to prepare for upcoming changes to sender e-mail addresses for automated reports from the
Transaction Processing Engine (TPE) Admin, the payment services reporting application.

At the county level, online VTR credit card activity is frequently reconciled with automated reports
delivered by e-mail to tax office staff directly from TPE Admin (Payment Engine NIC). County users
who rely on receiving automated reports, such as Batch Summary, Batch Detail, Net Revenue
Detail, Return Detail, and Refund Detail, are most likely to need to take action.

To ensure that any scheduled automated reports continue to be delivered without issue, Texas.gov
Payment Services encourages county users who receive automated reports from TPE Admin to
safelist the new sender e-mail addresses. Please reference the “Outlook-Safelist-How-To” attachment
on this bulletin which will provide step-by-step instructions on how to “safelist” an email.

Texas.Gov Payment Services

The updated sender email addresses are a consequence of the acquisition of Texas NIC, the current
Texas.gov Payment Services provider, by Tyler Technologies, Inc. Payment Services e-mail, including
automated reports for online VTR credit card transactions, will no longer be sent from egov.com
and nicusa.com.

The new sender e-mail addresses will go into effect after close of business on June 17th.


Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Tax Assessor-Collectors
Initial Notification: Texas.Gov Payment Services: reports email update (06/14/2024 @ 3:35 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Texas.Gov Payment Services: reports email update (06/14/2024 @ 3:35 PM)

Resolved: Cognos Report Issue (06/12/2024 @ 10:29 AM)

Posted on June 12, 2024 by TxDMV

Good morning,

All Cognos reports are now available.

We apologize for the inconvenience and any impact on you and your customers.


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

 

 

 

Source: Tax Assessor-Collectors
Resolved: Cognos Report Issue (06/12/2024 @ 10:29 AM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos Report Issue (06/12/2024 @ 10:29 AM)

Initial Notification: Cognos Report Issue (06/12/2024 @ 9:30 AM)

Posted on June 12, 2024 by TxDMV

Good morning,

The Texas Department of Motor Vehicles (TxDMV) IT Support Staff are aware of an issue with
Cognos Reporting which is causing reports to be delayed.

An update will be provided when Cognos Reports are available.


We apologize for the inconvenience and any impact on you and your customers,


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: Cognos Report Issue (06/12/2024 @ 9:30 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Cognos Report Issue (06/12/2024 @ 9:30 AM)

Initial Notification: Vehicle Specific Tags Issue (06/07/2024 @ 5:35PM)

Posted on June 7, 2024 by TxDMV

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) is aware of an issue that prevented some dealers
from being able to create vehicle specific tags in the eTAG system following a recent eTAG update. 
Support Staff have since disabled the update and are working to implement a permanent solution. 

All dealers should be able to create vehicle specific tags at this time.

We apologize for the inconvenience and any impact on you or your customers.


As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags.
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

 

Thank you,

Texas Department of Motor Vehicles
IT Department

 

 

 

 

 

 

 

Source: Dealers and Manufacturers
Initial Notification: Vehicle Specific Tags Issue (06/07/2024 @ 5:35PM)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: Vehicle Specific Tags Issue (06/07/2024 @ 5:35PM)

Resolved: Cognos – Week/Month-To-Date Fees Report (06/04/2024 @ 8:45 AM)

Posted on June 4, 2024 by TxDMV

Good morning,

The Cognos intermittent performance issues have been resolved. Users can now run the
Week/Month-To-Date Fees Report. 

We apologize for the inconvenience and any impact on you and your customers.


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Resolved: Cognos – Week/Month-To-Date Fees Report (06/04/2024 @ 8:45 AM)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos – Week/Month-To-Date Fees Report (06/04/2024 @ 8:45 AM)

Initial Notification: Cognos – Week/Month-To-Date Fees Report (06/03/2024 @ 11:15 AM)

Posted on June 3, 2024 by TxDMV

Good morning,

Cognos is experiencing intermittent performance issues. Support Staff are aware and
ask that you do not run the Week/Month-To-Date Fees Report until the performance
issues have been resolved. 

An update will be provided when the above reports become available.

We apologize for the inconvenience and any impact on you and your customers,


Thank you,

 

Texas Department of Motor Vehicles
IT Services Division

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: Cognos – Week/Month-To-Date Fees Report (06/03/2024 @ 11:15 AM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Cognos – Week/Month-To-Date Fees Report (06/03/2024 @ 11:15 AM)

Completed: TexasSure Planned Maintenance (06/02/2024 @ 3:22 PM)

Posted on June 2, 2024 by TxDMV

Good afternoon,

The TexasSure planned system maintenance was completed as of 3:22 PM, this afternoon,
Sunday, June 02, 2024. 


Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Completed: TexasSure Planned Maintenance (06/02/2024 @ 3:22 PM)

Posted in Tax Assessor-Collectors | Comments Off on Completed: TexasSure Planned Maintenance (06/02/2024 @ 3:22 PM)

Initial Notification: TexasSure Planned Maintenance (5/31/2024 @ 3:15 PM)

Posted on May 31, 2024 by TxDMV

Good afternoon,

We have received notification from TexasSure for planned system maintenance scheduled
over this weekend.  The maintenance is scheduled for Sunday, June 2, 2024, starting at
8:00 AM, lasting up to 4:00 PM on Sunday afternoon. 

TexasSure is used for insurance verification in renewal events.  TexasSure will not be available
during the maintenance window.

Users will be required to enter/verify insurance information manually since TexasSure will be
unavailable for automatic insurance verification.

We will provide an update once the maintenance has been completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

 

 

Source: Tax Assessor-Collectors
Initial Notification: TexasSure Planned Maintenance (5/31/2024 @ 3:15 PM)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: TexasSure Planned Maintenance (5/31/2024 @ 3:15 PM)