Yearly Archives: 2019

Good afternoon, On Wednesday, 08/07/2019, Texas Department of Motor Vehicles resources (TxDMV) will be performing system maintenance that will require an outage for the systems listed below. The duration of the maintenance is scheduled for up to two hours beginning at 5:00 AM CST and lasting until 7:00 AM CST. … Continue reading →

Good afternoon, Texas NIC is performing system maintenance on Wednesday, August 07, 2019, starting at 8:00 AM and lasting until Sunday, August 11 at 6:00 AM CST. During this time, online availability of IVTRS should not be effected.  If you need assistance after the maintenance … Continue reading →

Good afternoon, The Texas NIC network maintenance was successfully completed on August 4, 2019. If you have questions about this change, please contact the STS Service Desk at stshelp@sharedtechnologyservices.texas.gov. Thank you, Department of Motor VehiclesIT Services Division   Source: Tax Assessor-Collectors Completed: Texas NIC Maintenance … Continue reading →

Earlier, customers were unable to complete their vehicle registration online due to IVTRS not processing their payment.  Support staff has resolved the issue and payments may now be successfully processed.    If you would like to speak with a TxDMV Customer Service Representative, you … Continue reading →

Good afternoon, Texas NIC is scheduled to perform system maintenance on Saturday, August 3, 2019, beginning at 10:00 PM and lasting until August 4, 2019 at 8:00 AM CST. During the maintenance window, it is not expected to impact the online availability of IVTRS.  … Continue reading →

Good Afternoon, RTS, Cognos and the IRP website access have been restored. All systems are now available.   If you would like to speak to a customer service representative, please call us at 512-465-3351. Customer service is available from 8:00 AM to 5:00 PM … Continue reading →

Good Morning, RTS and Cognos access has been restored. Engineers continue to determine the root cause of the IRP website access. An update will be sent by 12:00 PM today (7/29/2019) or as new information becomes available.   If you would like to speak to … Continue reading →

Good morning, An issue has been reported where users are unable to access RTS, Cognos and the IRP website. Engineers are determining the root cause and are working to identify and resolve the issue.  An update will be sent by 10:00 … Continue reading →

The 86th legislative session concluded on May 27, 2019, with a number of bills impacting TxDMV operations and stakeholders becoming law. Linked below is an overview of legislation that may be of particular interest to tax assessor-collectors.  86th_Legislative_Session.pdf Source: Tax Assessor-Collectors … Continue reading →

Good morning,   Due to an issue with the IRP batch process last night, the IRP Transmittal Reports will be delayed. An update will be sent by 11:00 AM CST.    If you would like to speak to a TxDMV Customer Service Representative, please call 512-465-3351. … Continue reading →

Please review the attached information regarding imposition of calendar year 2020 optional county fees.  We ask that you provide your response no later than Friday, August 30, 2019, to allow ample time for automated systems programming.  Thank you, Jeremiah Kuntz, … Continue reading →

Good afternoon, The Texas NIC network maintenance was successfully completed last night, July 18, 2019. If you have questions about this change, please contact the STS Service Desk at stshelp@sharedtechnologyservices.texas.gov. Thank you, Department of Motor VehiclesIT Services Division 3800 Jackson Ave Austin, TX 78731    … Continue reading →

Good afternoon, On Thursday, July 18, 2019, Texas.gov Payment Services Provider (Texas NIC) is scheduled to perform network maintenance from 7:00 PM until 12:00 AM. No impact is expected during the maintenance window.  If you experience any issues after the maintenance window, please contact … Continue reading →