Yearly Archives: 2021

Resolved: RTS Access Issue (11/8/2021 @ 10:55 AM)

Good morning, An issue had been reported where users were unable to access RTS. Support staff investigated the issue and report that the issue has now been resolved.     We apologize for the inconvenience and any impact on you or … Continue reading

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Red Flag Referral Submissions

                     Please review and distribute as appropriate. In order to strengthen Texas Department of Motor Vehicles (TxDMV) efforts to prevent and detect fraud, waste, and abuse, the Enforcement Division is streamlining functions pertaining to the Red Flag Referral process. The … Continue reading

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Resolved: webDEALER Service Disruption 12:00PM – 12:30PM today. (11/02/21 12:25PM)

Good afternoon, webDEALER emergency maintenance has been completed.  The webDEALER system is now available.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Service Disruption 12:00PM – 12:30PM today. (11/02/21 12:25PM)

Initial Notification: webDEALER Service Disruption 12:00PM – 12:30PM today. (11/02/21 10:30 AM)

Good morning, The webDEALER system will be undergoing emergency maintenance this afternoon, Tuesday November 2, from 12:00PM to 12:30PM.  You may experience intermittent connectivity to the webDEALER system during the maintenance window. As a reminder, if you are unable to … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Service Disruption 12:00PM – 12:30PM today. (11/02/21 10:30 AM)

Resolved: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 8:55PM)

Good evening, webDEALER emergency maintenance has been completed.  The webDEALER system is now available.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 8:55PM)

Update: webDEALER Service Disruption 6:30PM – 7:00PM today. Maintenance is ongoing. (11/01/21 7:20 PM)

Good afternoon, The webDEALER system emergency maintenance work commenced at 6:30PM this evening, Monday November 1, and is still ongoing.  The maintenance window is now being extended beyond 7:00PM.  You may experience webDEALER intermittent connectivity during the maintenance window as … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Update: webDEALER Service Disruption 6:30PM – 7:00PM today. Maintenance is ongoing. (11/01/21 7:20 PM)

Initial Notification: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 6:20 PM)

Good afternoon, The webDEALER system will be undergoing emergency maintenance this evening, Monday November 1, from 6:30PM to 7:00PM.  webDEALER will not be available during the maintenance window. As a reminder, if you are unable to print buyer’s tags, you … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 6:20 PM)

MCCS and eLINC: Address Verification Issues Resolved

Important Notice The address verification issues within MCCS and eLINC have been resolved.   Contact TxDMV’s Credentialing Section at 1-800-299-1700, option 3 for more information. We apologize for the earlier inconvenience.      Source: Motor Carriers MCCS and eLINC: Address Verification … Continue reading

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MCCS and eLINC: Address Verification Issues CORRECTION

Correction: Important Notice TxDMV is currently experiencing technical issues with the address verification within MCCS and eLINC. We are currently working to resolve this issue.  The earlier message had an incorrect contact. Contact TxDMV’s Credentialing Section at 1-800-299-1700, option 3 … Continue reading

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MCCS and eLINC: Address Verification Issues

Important Notice TxDMV is currently experiencing technical issues with the address verification within MCCS and eLINC. We are currently working to resolve this issue.  You may contact Commercial Fleet Services at 1-800-299-1700, option 5 for more information. The TxDMV regrets … Continue reading

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FY 2022 County Equipment Requests and FY 2021 Charges

                                FY 2022 County Equipment Requests and FY 2021 Charges Please review and distribute as appropriate. The FY 2022 request period for additional workstations begins Monday, November 1, 2021.  PLEASE NOTE:  If you submitted a request in November 2020 … Continue reading

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TxDMV Board Meeting – October 29, 2021

Board Meeting Friday, October 29, 2021 – 8:00 a.m. THE PUBLIC PHYSICAL LOCATION WITH PRESIDING OFFICER:Texas Department of Motor Vehicles4000 Jackson Ave., Building 1, Lone Star RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings … Continue reading

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October 2021 Motor Vehicle Title Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading

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October 2021 NMVTIS Guide Update

Please review and distribute as appropriate. The latest update to the NMVTIS Guide (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or suggestions … Continue reading

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October 2021 Registration Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. The department welcomes your feedback and encourages you to email any … Continue reading

Posted in Motorist Services | Comments Off on October 2021 Registration Manual Update

Joint Webinar Reminder

Please review and distribute as appropriate. This is being sent as a friendly reminder that the Texas Department of Motor Vehicles (TxDMV) will host a webinar to provide information on how the Enforcement Division and the Vehicle Titles and Registration … Continue reading

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Resolved: Cognos Reporting Unavailable (10/14/2021 12:30 PM)

Good afternoon, The Cognos system experienced an issue beginning at approximately 12:10PM where reports could not be generated.  Support Staff have since addressed the issue and it was resolved by 12:20PM.  Cognos reporting functionality has been restored. We apologize for … Continue reading

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VTR & Enforcement Divisions – Roles and Responsibilities

To: Tax Assessor-Collector Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) strives to continually enhance our partnership with the county tax offices through transparency and communication. As part of this effort, we would like to … Continue reading

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Second Notification: Scheduled TxIRP Maintenance, Friday, Oct. 8, 7 p.m. – midnight

*REMINDER* Important Information: No TxIRP Availability During Maintenance The Texas apportioned registration system, TxIRP, will undergo scheduled maintenance and will be unavailable beginning on Friday, Oct. 8, at 7 p.m. through midnight. We apologize for any inconvenience. For questions, please contact … Continue reading

Posted in Motor Carriers | Comments Off on Second Notification: Scheduled TxIRP Maintenance, Friday, Oct. 8, 7 p.m. – midnight

Update: Cognos Monthly Funds Report (10/07/2021 01:50 PM)

Good afternoon,   Update to previous notification published on October 4th, 2021. The Cognos Monthly Funds report is currently not including TERP fees. In order to address this issue, please be advised that TxDMV will run a monthly report update … Continue reading

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Scheduled MCCS Maintenance delayed

Important Information: Scheduled MCCS Maintenance Delayed Maintenance for the Motor Carrier Credentialing System (MCCS) that had been scheduled for Thursday, Oct. 7, has been delayed. It will be rescheduled for a future date. For questions, please contact Credentialing Services Office … Continue reading

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Scheduled MCCS Maintenance, Thursday, Oct. 7, 5:15 p.m. – 10:15 p.m.

Important Information: No MCCS Availability During Maintenance The Motor Carrier Credentialing System (MCCS) will undergo scheduled maintenance and will be unavailable beginning on Thursday, Oct. 7, at 5:15 p.m. through 10:15 p.m. We apologize for any inconvenience. For questions, please … Continue reading

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Initial Notification: Scheduled TxIRP Maintenance, Friday, Oct. 8, 7 p.m. – midnight

Important Information: No TxIRP Availability During Maintenance The Texas apportioned registration system, TxIRP, will undergo scheduled maintenance and will be unavailable beginning on Friday, Oct. 8, at 7 p.m. through midnight. We apologize for any inconvenience. For questions, please contact the … Continue reading

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Initial Notification: Cognos Monthly Funds Report (10/04/2021 11:30 AM)

Good morning, The Cognos Monthly Funds report is currently not including TERP fees. In order to address this issue, please be advised that TxDMV has a planned report update scheduled for the evening of Thursday, October 14, 2021.  Please plan … Continue reading

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Resolved: Statewide Network Issues (09/28/2021 4:20 PM)

Good afternoon, The network connectivity issues have now been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     Source: Tax Assessor-Collectors Resolved: Statewide Network Issues … Continue reading

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