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Yearly Archives: 2021
Initial Notification: eLicensing Intermittent Issues (12/15/2021 @ 10:15 AM)
Good morning, The eLicensing system is currently experiencing intermittent performance issues due to a vendor outage. Support staff are working to resolve the issues. We will provide updates as we work on the issues and when the issues are resolved. We … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: webDEALER Intermittent issues (12/15/2021 10:05 AM)
Good morning, The webDEALER system is currently experiencing intermittent performance issues due to a vendor outage. Support staff are working to resolve the issues. We will provide updates as we work on the issues and when the issues are resolved. We … Continue reading
Posted in Dealers and Manufacturers
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Informational: Systems slowness issues – Tips & Recommendations (12/14/2021 2:30 PM)
Good afternoon, TxDMV staff continue to troubleshoot the issues reported by county offices observing symptoms of slowness and intermittent delays while processing certain transactions, e.g. Title Transfer transactions in RTS. As support staff continue to address reports of intermittent … Continue reading
Posted in Tax Assessor-Collectors
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Central Freight Lines Closure
Please review and distribute as appropriate. Central Freight Lines is permanently closing operations, which affects the delivery of certain orders shipped from Huntsville. County orders weighing over a certain amount were previously shipped with Central Freight Lines. As a result … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: eLicensing Release 11.0 (12/13/2021 @ 2:50PM)
Good afternoon, On the weekend of December 18, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System starting at 6:00 PM Saturday (12/18/2021), lasting up to 10:00 AM Sunday (12/19/2021). During the deployment window, you may experience intermittent … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: webDEALER Release 11.0 (12/13/2021 @ 2:50PM)
Good afternoon, On the weekend of December 18, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the webDEALER System starting at 6:00 PM Saturday (12/18/2021), lasting up to 10:00 AM Sunday (12/19/2021). During the deployment window, you may experience intermittent … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: RTS Release 11.0 (12/13/2021 @ 2:50PM)
Good afternoon, On the weekend of December 18, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications. During the deployment window, you may experience intermittent connectivity when accessing the following … Continue reading
Posted in Tax Assessor-Collectors
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Final Reminder: 2021 Motor Carrier Division Customer Satisfaction Survey
Motor Carrier Customer Satisfaction Survey Help MCD improve performance by taking this brief Customer Satisfaction Survey to let us know how we’re doing and what areas we need to focus on in the future. Take it anytime between now and … Continue reading
Posted in Motor Carriers
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Resolved: RTS Available (12/06/2021 @ 9:20 AM)
Good morning, The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department Source: Tax Assessor-Collectors Resolved: RTS Available (12/06/2021 @ 9:20 … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: RTS Unavailable (12/06/2021 @ 9:10 AM)
Good morning, The Registration and Titling System (RTS) experienced an outage this morning and most functionality has since been restored. The Search by Owner feature is currently unavailable. Staff are working to identify and resolve the issue. We apologize for … Continue reading
Posted in Tax Assessor-Collectors
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Resolved: TxDMV Call Centers Available (11/30/2021 @ 10:15 AM)
Good morning, Our call center vendor, Cisco, reported they identified and resolved a technical issue which occurred within their telecommunication systems. This issue lead to a brief outage that was experienced in our call centers. All call centers are now operational and available. … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: TxDMV Call Centers unavailable (11/30/2021 @ 9:45 AM)
Good morning, All Texas Department of Motor Vehicles call centers are currently unavailable. Telecommunication support staff are currently working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. … Continue reading
Posted in Dealers and Manufacturers
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Reminder: 2021 Motor Carrier Division Customer Satisfaction Survey
Motor Carrier Customer Satisfaction Survey Help MCD improve performance by taking this brief Customer Satisfaction Survey to let us know how we’re doing and what areas we need to focus on in the future. Take it anytime between now and … Continue reading
Posted in Motor Carriers
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TxDMV Board Meeting – December 2, 2021
Board Meeting Thursday, December 2, 2021 – 9:00 a.m. William B. Travis Building 1701 N. Congress Ave., Room 1.111 Austin, Texas 78701 Link to Meeting Agenda TxDMV Board, committee and advisory committee meetings are open to the public. Visit … Continue reading
Posted in Dealers and Manufacturers
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TxDMV Board’s Projects and Operations Committee Meeting – December 1, 2021
Projects and Operations Committee Meeting Wednesday, December 1, 2021 – 2:00 p.m. William B. Travis Building 1701 N. Congress Ave., Room 1.111 Austin, Texas 78701 Link to Meeting Agenda TxDMV Board, committee and advisory committee meetings are open to … Continue reading
Posted in News and Information
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TxDMV Holiday Hours – Thanksgiving 2021
In observance of Thanksgiving, the Texas Department of Motor Vehicles (TxDMV) will be closed on Thursday, Nov. 25, and Friday, Nov. 26. Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County … Continue reading
Posted in Motor Carriers
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TxDMV publishes rule proposals in the November 12, 2021, issue of the Texas Register.
The Texas Department of Motor Vehicles (TxDMV) has proposed rules in the November 12, 2021, issue of the Texas Register. The proposed language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules. The proposals are posted for public comment until 5:00 p.m. … Continue reading
Posted in Dealers and Manufacturers
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TxDMV publishes a rule adoption in the November 12, 2021, issue of the Texas Register.
The Texas Department of Motor Vehicles (TxDMV) has adopted rules in the November 12, 2021, issue of the Texas Register. The adoption addresses specialty license plates and parking placards for vehicles of certain disabled veterans (effective January 1, 2022). The … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: RTS Performance Issue: Emergency Firewall Reset 7:00 PM – 7:15 PM today (11/15/21 4:40 PM)
Good afternoon, TxDMV will be performing emergency maintenance this evening between 7:00 PM and 7:15 PM. Please ensure all transactions have been completed before 7:00 PM and no new transactions are started until the maintenance window has closed at 7:15 … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: RTS Slowness & Performance Issues (11/10/21 11:30 AM)
Good morning, The RTS System is currently running slower than normal and experiencing intermittent performance issues. Support staff are aware of the issue and working to resolve the issue. We apologize for the inconvenience and any impact on you or … Continue reading
Posted in Tax Assessor-Collectors
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Resolved: Statewide Network Issues (11/10/21 11:25AM)
Good morning, The network outage identified earlier was due to an outage on the Verizon carrier network. The outage was limited to TAC offices that are serviced by Verizon LTE. Verizon services have been restored and we have confirmed that … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: Statewide Network Issues (11/10/21 9:20AM)
Good afternoon, TxDMV is currently experiencing network connectivity issues. TxDMV staff are currently troubleshooting these network issues. We will send an update once the network issues have been resolved. We apologize for the inconvenience and any impact on you or … Continue reading
Posted in Tax Assessor-Collectors
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TxDMV Holiday Hours – Veterans Day 2021
In observance of Veterans Day, the Texas Department of Motor Vehicles (TxDMV) will be closed on Thursday, Nov. 11. Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours … Continue reading
Posted in Motor Carriers
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Texas by Texas and Internet Vehicle Title and Registration Service Online Renewal and Reports
Please review and distribute as appropriate. This is a follow up to a communication on August 27, 2021, regarding the deployment of the Texas by Texas (TxT) application for online registration renewal. The Texas Department of Motor Vehicles (TxDMV), in … Continue reading
Posted in Tax Assessor-Collectors
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2021 Motor Carrier Division Customer Satisfaction Survey
Motor Carrier Customer Satisfaction Survey Help MCD improve performance by taking this brief Customer Satisfaction Survey to let us know how we’re doing and what areas we need to focus on in the future. Take it anytime between now and … Continue reading
Posted in Motor Carriers
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