Monthly Archives: April 2022

Completed: webDealer Planned Maintenance (04/29/2022 @ 06:30 PM)

Good evening, The webDealer maintenance work was completed as of 06:30 PM this evening, 04/29/2022.   Thank you, Texas Department of Motor VehiclesIT Department     Source: Dealers and Manufacturers Completed: webDealer Planned Maintenance (04/29/2022 @ 06:30 PM)

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Notification: webDealer Planned Maintenance at 6:00PM today (04/29/2022 @ 5:15 PM)

Good afternoon, TxDMV will be performing maintenance on the webDealer application this evening, Friday,April 29, 2022, starting at 6:00PM, lasting for up to 10 minutes. You may experience intermittent connectivity using the webDealer application during this evening’s maintenance window.   A notification will be … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Notification: webDealer Planned Maintenance at 6:00PM today (04/29/2022 @ 5:15 PM)

Resolved: Issue: MCCS slowness (04/28/2022 4:45 PM)

Good afternoon, The Motor Carrier Credentialing System (MCCS) system slowness issue has been resolved.  We apologize for the inconvenience and any impact on you or your customers. Thank you,  Texas Department of Motor VehiclesIT Department       Source: Motor … Continue reading

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Update: MCCS slowness (04/27/2022 1:50 PM)

Good afternoon, TxDMV Support Staff continue to troubleshoot the Motor Carrier Credentialing System (MCCS) slowness issues.  Progress has been made, but Support Staff plan to continue closely monitoring system performance metrics for the moment.   We will send an update once … Continue reading

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Resolved: RTS Batch Reports are now available (4/26/2022 8:38 PM)

Good evening, RTS Batch processing is complete. All transactions for 4/26/2022 have processed and reports are now available. Thank you,   Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Resolved: RTS Batch Reports are now available … Continue reading

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Update: RTS Batch Report is delayed (04/26/2022 4:20 PM)

Good afternoon, The TxDMV RTS Batch for the night of 4/25/2022 is still processing at this time, includingtransactions and reporting.  For this reason, Cognos and Administrative Reporting will bedelayed, including the following: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month … Continue reading

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Initial Notification: RTS Batch Report is delayed (04/26/2022 7:31AM)

Good morning, The TxDMV RTS Batch for the night of 4/25/2022 is still processing at this time, includingtransactions and reporting.  For this reason, Cognos and Administrative Reporting will bedelayed, including the following: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month … Continue reading

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Completed: webDealer "Payment Completed" update (04/25/2022 @ 10:50 PM)

Good evening, The webDealer maintenance was completed as of 10:45 PM this evening, 04/25/2022. Thank you, Texas Department of Motor Vehicles IT Services Division   Source: Dealers and Manufacturers Completed: webDealer "Payment Completed" update (04/25/2022 @ 10:50 PM)

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Initial Notification: webDealer "Payment Completed" update (04/25/2022 @ 10:30 PM)

Good afternoon, The Texas Department of Motor Vehicles will be undertaking scheduled maintenanceto the webDealer system this evening Monday, April 25th, 2022, starting at 10:30pm, lasting up to 11:00pm. As webDealer users navigate to “Payments Completed” from the “Payments” Menu, the webDealer … Continue reading

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Initial Notification: Issue: MCCS slowness (04/25/2022 2:10 PM)

Good afternoon, The Motor Carrier Credentialing System (MCCS) is currently experiencing system slowness issues.  TxDMV Support Staff are working to resolve the issue as quickly as possible.   We will send an update once the issue has been resolved. We apologize … Continue reading

Posted in Motor Carriers | Comments Off on Initial Notification: Issue: MCCS slowness (04/25/2022 2:10 PM)

April 2022 NMVTIS Guide Update

Please review and distribute as appropriate. The latest update to the NMVTIS Guide (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or suggestions … Continue reading

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Update: webDealer "file is damaged" error message (04/21/2022 7:55AM)

**UPDATE**This message is to update the information in the recommendation section below.  Please note the corrected dpi and file size recommendation.  Sorry for any confusion caused by the previous message.   Good morning, TxDMV IT Support is aware that some … Continue reading

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Informational: webDealer "file is damaged" error message (04/20/2022 4:06PM)

Good afternoon, TxDMV IT Support is aware that some users are experiencing a “file is damaged” error message when scanning documents as intended attachments to title transactions in webDealer. Please be aware that this error is not due to a … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Informational: webDealer "file is damaged" error message (04/20/2022 4:06PM)

Informational: webDealer "file is damaged" error message (04/20/2022 4:05PM)

Good afternoon, TxDMV IT Support is aware that some users are experiencing a “file is damaged” error message when scanning documents as intended attachments to title transactions in webDealer. Please be aware that this error is not due to a … Continue reading

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Resolved: RTS Batch Reports are now available (4/20/2022 2:30 PM)

Good afternoon, RTS Batch processing is complete. All transactions for 4/19/2022 have processed and reports are now available. Thank you,   Texas Department of Motor Vehicles IT Services Division   Source: Tax Assessor-Collectors Resolved: RTS Batch Reports are now available … Continue reading

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Initial Notification: RTS Batch Report is delayed (04/20/2022 9:25AM)

Good morning, The TxDMV RTS Batch for the night of 4/19/2022 is still processing at this time, includingtransactions and reporting.  For this reason, Cognos and Administrative Reporting will bedelayed, including the following: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Batch Report is delayed (04/20/2022 9:25AM)

April 2022 Motor Vehicle Registration Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. The department welcomes your feedback and encourages you to email any … Continue reading

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April 2022 Motor Vehicle Title Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading

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TxPROS Restriction Maintenance is Complete

The Texas Permitting and Routing Optimization System (TxPROS) maintenance is complete.  We regret any inconvenience this created and appreciate your patience as we work to provide a system that meets our customers’ needs.    Source: Motor Carriers TxPROS Restriction Maintenance … Continue reading

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RTB 002-22 Application Requirements for 30-Day Permits

Please review and distribute as appropriate. Registration and Title Bulletin (RTB) #002-22 provides guidance on the updated policy for 30-Day Permit issuance. To supplement the policy update, TxDMV has developed the new Application for Timed Temporary Permits (Form VTR-66) for … Continue reading

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TxDMV Board Meeting

TxDMV Board MeetingThursday, April 14, 2022 – 9:00 a.m. THE PUBLIC PHYSICAL LOCATION WITH PRESIDING OFFICER:William B. Travis Building1701 N. Congress Avenue, Room 1.111Austin, Texas 78701 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings are open to … Continue reading

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TxDMV Projects and Operations Committee Meeting

TxDMV Projects and Operations Committee MeetingWednesday, April 13, 2022 – 2:00 p.m. THE PUBLIC PHYSICAL LOCATION WITH PRESIDING OFFICER:William B. Travis Building1701 N. Congress Avenue, Room 1.111Austin, Texas 78701 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings … Continue reading

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TxPROS Restriction Maintenance

The Texas Permitting and Routing Optimization System (TxPROS) will be offline for maintenance beginning at 6 p.m. today, April 11, 2022. The outage is expected to last no more than 30 minutes.  We regret any inconvenience this creates and appreciate … Continue reading

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Initial Notification: RTS Planned Maintenance (04/11/2022 @ 11:00 PM)

Good morning, Effective Monday, April 11, 2022 at 11:00pm: •  Customers purchasing or modifying 72 hour and 144 hour permits in RTS POS     or on the web will be required to provide their USDOT Number. •  The provided USDOT … Continue reading

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Completed: RTS & webDealer Planned Sunday Mainteance (4/3/2022 @ 9:03 AM)

Good morning, The RTS and webDealer maintenance work was completed as of 8:55 AM this morning, 4/3/2022. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Completed: RTS & webDealer Planned Sunday Mainteance (4/3/2022 @ 9:03 AM)