Yearly Archives: 2022

Reminder: 2022 Motor Carrier Division Customer Satisfaction Survey

Posted on October 20, 2022 by TxDMV

Motor Carrier Customer Satisfaction Survey Help MCD improve performance by taking this brief Customer Satisfaction Survey to let us know how we’re doing and what areas we need to focus on in the future. Take it anytime between now and … Continue reading →

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Completed: DCS SDC NetScaler Migration (10/16/2022 @ 06:40 AM)

Posted on October 16, 2022 by TxDMV

Good morning, The scheduled Texas Department of Information Resources maintenance at the Texas Department of Motor Vehicles (TxDMV) managed Data Centerwas completed as of 06:40 AM this morning, Sunday, October 16, 2022.  Thank you, Texas Department of Motor Vehicles IT Services … Continue reading →

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October 2022 Assembled and Reconstructed Vehicle Manual Update

Posted on October 14, 2022 by TxDMV

Please review and distribute as appropriate. The latest update to the Assembled and Reconstructed Vehicle Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any … Continue reading →

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Reminder Notification: Workstation Weekend Maintenance 10/14/2022 3:40 PM

Posted on October 14, 2022 by TxDMV

Good afternoon, TxDMV will be conducting scheduled workstation maintenance beginning the eveningof Saturday, October 15, 2022, starting at 8:00 PM lasting up to 10:00 AM on Sunday, October 16, 2022.  Your office has been identified as having some workstations subject to … Continue reading →

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Reminder Notification: DCS SDC NetScaler Migration on 10/16/2022

Posted on October 14, 2022 by TxDMV

Good afternoon, On Sunday, October 16, 2022, the Texas Department of Information Resources will be conducting maintenance on the Texas Department of Motor Vehicles (TxDMV) managed Data Center. If during this maintenance window you experience trouble logging into one of the … Continue reading →

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October 2022 Motor Vehicle Registration Manual Update

Posted on October 14, 2022 by TxDMV

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. The Texas Department of Motor Vehicles welcomes your feedback and encourages … Continue reading →

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October 2022 Motor Vehicle Title Manual Update

Posted on October 14, 2022 by TxDMV

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading →

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Initial Notification: DCS SDC NetScaler Migration on 10/16/2022

Posted on October 13, 2022 by TxDMV

Good afternoon, On Sunday, October 16, 2022, the Texas Department of Information Resources will be conducting maintenance on the Texas Department of Motor Vehicles (TxDMV) managed Data Center. If during this maintenance window you experience trouble logging into one of the … Continue reading →

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Initial Notification: Workstation Weekend Maintenance 10/12/2022 3:30 PM)

Posted on October 12, 2022 by TxDMV

Good afternoon, TxDMV will be conducting scheduled workstation maintenance beginning the eveningof Saturday, October 15, 2022, starting at 8:00 PM lasting up to 10:00 AM on Sunday, October 16, 2022.  Your office has been identified as having some workstations subject to … Continue reading →

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TxDMV Board Meeting – October 13, 2022

Posted on October 10, 2022 by TxDMV

TxDMV Board MeetingThursday, October 13, 2022 – 9:00 a.m. Texas Department of Motor Vehicles4000 Jackson Avenue, Building 1, Lone Star RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings are open to the public. Visit … Continue reading →

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Informational: Outstanding Issues from Monday's observed payment processing issues (10/06/2022 @ 5:30 PM)

Posted on October 6, 2022 by TxDMV

 Good afternoon, Beginning October 2nd, and continuing through part of the 3rd, many Texas Department of Motor Vehicle (TxDMV) customers experienced payment processing errors with online transactions due to an issue with the vendor-provided payment processing system. This issue was … Continue reading →

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Informational: Resolved: Tx.Gov Payment Processing Issues (10/04/2022 @ 5:00 PM)

Posted on October 4, 2022 by TxDMV

  Good afternoon, Yesterday, TxDMV became aware of an ongoing issue with Texas.Gov and Texas NIC payment processing systems which lead to some customers experiencing issues on payment screens while processing online renewals (through TXT, IVTRS, Temp Permits).  The payment processing issues alsoimpacted several State Agencies … Continue reading →

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Resolved: RTS & MVDI Performance Issues (10/4/2022 1:27 PM)

Posted on October 4, 2022 by TxDMV

Good afternoon, The reported issues on RTS and MVDI systems performance have now been resolved. RTS systems users should no longer experience RTS systems performance issues. We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading →

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Initial Notification: RTS & MVDI Performance Issues (10/4/2022 11:40 AM)

Posted on October 4, 2022 by TxDMV

Good morning, TxDMV is aware of reported RTS and MVDI systems performance issues. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on … Continue reading →

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Informational: Update: Tx.Gov Payment Processing Issues (10/03/2022 @ 3:45 PM)

Posted on October 3, 2022 by TxDMV

  Good afternoon, TxDMV is aware of an ongoing issue with Texas.Gov and Texas NIC paymentprocessing systems which lead to some customers experiencing issues on payment screens while processing online renewals (through TXT, IVTRS, Temp Permits).  The payment processing issues are … Continue reading →

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Informational: Tx.Gov Payment Processing Issues (10/03/2022 @ 11:15 AM)

Posted on October 3, 2022 by TxDMV

  Good morning, TxDMV is aware of an ongoing issue with Texas.Gov and Texas NIC paymentprocessing systems which lead to some customers experiencing issues on payment screens while processing online renewals (through TXT, IVTRS, Temp Permits).  The payment processing issues are … Continue reading →

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Compliance Services Revised Areas of Oversight

Posted on September 30, 2022 by TxDMV

                                                    Compliance Services Revised Areas of Oversight   Dear Tax Assessor-Collector Community, To continue creating efficiencies with our county partners, the Compliance Services Section of the Enforcement Division has realigned the areas of oversight assigned to local compliance … Continue reading →

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TxPROS: USDOT Number Requirement

Posted on September 29, 2022 by TxDMV

**IMPORTANT REMINDER** On October 4, TxPROS will undergo routine maintenance to further streamline the USDOT Number requirement. As a reminder, all oversize/overweight permit applicants must have a USDOT Number and are asked to provide it during the permit application process. … Continue reading →

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Completed: webDEALER Planned Maintenance (9/26/2022 10:20 PM)

Posted on September 27, 2022 by TxDMV

Good evening, The webDEALER planned maintenance was completed as of 10:43 PM this evening.   Thank you, Texas Department of Motor VehiclesIT Services Division   Source: Tax Assessor-Collectors Completed: webDEALER Planned Maintenance (9/26/2022 10:20 PM)

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Initial Notification: webDEALER Planned Maintenance (9/26/2022 @ 10:00 PM)

Posted on September 26, 2022 by TxDMV

        Good afternoon,          An issue has been identified where certified lienholders are not being considered as part of         the “Willing County” validation with SB876 preventing some title transactions from processing … Continue reading →

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Resolved: webDEALER Performance Issues (09/26/2022 12:05 PM)

Posted on September 26, 2022 by TxDMV

Good afternoon, The webDEALER intermittent performance issues have been resolved. We apologize for the inconvenience and any impact on you or your customers.Please remember that if you used an Internet Down tag, you must enter the information for thattag into webDEALER as soon … Continue reading →

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Resolved: MCCS Performance Issues (09/26/2022 10:05 AM)

Posted on September 26, 2022 by TxDMV

Good morning, The Motor Carrier Credentialing System (MCCS) performance issues have beenresolved.   We apologize for the inconvenience and any impact on you or your customers. Thank you,  Texas Department of Motor VehiclesIT Services Division       Source: Motor Carriers … Continue reading →

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Initial Notification: webDEALER Performance Issues (09/26/2022 09:25 AM)

Posted on September 26, 2022 by TxDMV

Good morning, Some users have reported that the webDEALER system is experiencing intermittent performance issues.  Support staff are aware and working to resolve the issues.   We will provide updates as we work on the issues. We apologize for the inconvenience … Continue reading →

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Initial Notification: Issue: MCCS Performance Issues (09/26/2022 09:15 AM)

Posted on September 26, 2022 by TxDMV

Good morning, The Motor Carrier Credentialing System (MCCS) is experiencing some performance issues.  TxDMV Support Staff are working to resolve the issues as quickly as possible.   We will send an update once the issues have been resolved. We apologize for … Continue reading →

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Resolved: DV Plate Inventory (09/22/2022 @ 8:30 PM)

Posted on September 23, 2022 by TxDMV

  Good evening, TxDMV IT Support staff discovered the cause of the earlier reported issue for counties receiving an “Inventory item number computed is invalid.” error message when attempting to process DV plates in the special plates application. We are … Continue reading →

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