Yearly Archives: 2023

Resolved: webDEALER Performance Issues (12/29/2023 1:02 PM)

Posted on December 29, 2023 by TxDMV

Good afternoon, The webDealer performance issues have been resolved. The webDealer system is now available. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. Doing … Continue reading →

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Initial Notification: webDEALER Performance Issues (12/29/2023 11:40 AM)

Posted on December 29, 2023 by TxDMV

Good morning, Some users have reported that the webDEALER system is experiencing intermittent performance issues.  Support staff are aware and working to resolve the issues. We will provide updates as more information becomes available.  We apologize for the inconvenience and … Continue reading →

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Reminder: Overweight Permit Windshield Stickers

Posted on December 28, 2023 by TxDMV

  Beginning Jan. 1, 2024, the TxDMV will begin using a single-color windshield sticker for all overweight permits issued with a sticker. Orange will be used for all permit types, which is currently used only for the Ready-Mixed Concrete Truck … Continue reading →

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TxDMV Holiday Schedule

Posted on December 20, 2023 by TxDMV

Need to take care of business with the Texas Department of Motor Vehicles (TxDMV) around the holidays? Please be aware that TxDMV will be closed on the following days: Monday, December 25, 2023 Tuesday, December 26, 2023 Monday, January 1, … Continue reading →

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Resolved: RTS Unavailable (12/13/2023 @ 3:48 PM)

Posted on December 13, 2023 by TxDMV

Good afternoon, The Registration and Titling System (RTS) is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Resolved: … Continue reading →

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RTS Connectivity Issues and transactions (12/13/2023 @ 3:36 PM)

Posted on December 13, 2023 by TxDMV

Good afternoon, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff has implemented a series of “unlocks” to address the RTS user log in issues. If you are a RTS user … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on RTS Connectivity Issues and transactions (12/13/2023 @ 3:36 PM)

Initial Notification: RTS Unavailable (12/13/2023 @ 2:25 PM)

Posted on December 13, 2023 by TxDMV

Good afternoon, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Unavailable (12/13/2023 @ 2:25 PM)

2024 Calendar and Application Manager Dates

Posted on December 12, 2023 by TxDMV

Please review and distribute as appropriate. Attached are two files providing both a calendar and a table listing format of the Gregorian and Application Manager (AM) dates for calendar year 2024. The AM date is part of the transaction identification … Continue reading →

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Overweight Permit Windshield Stickers

Posted on December 4, 2023 by TxDMV

  Beginning Jan. 1, 2024, the TxDMV will begin using a single-color windshield sticker for all overweight permits issued with a sticker. Orange will be used for all permit types, which is currently used only for the Ready-Mixed Concrete Truck … Continue reading →

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Resolved: RTS Batch Reports are now available (11/30/2023 11:20 AM)

Posted on November 30, 2023 by TxDMV

Good morning, RTS Batch processing is complete. All transactions for 11/29/2023 have processed and RTS Batch Reports, Cognos Reports, and Administrative Reports are available. Thank you,  Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Resolved: RTS … Continue reading →

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Resolved: webDEALER Performance Issues (11/30/2023 10:47 AM)

Posted on November 30, 2023 by TxDMV

Good morning, The webDealer performance issues have been resolved. The webDealer system is now available. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. Doing … Continue reading →

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Initial Notification: RTS Batch Reports are delayed (11/30/2023 8:33 AM)

Posted on November 30, 2023 by TxDMV

Good morning, The TxDMV RTS Batch for the night of 11/29/2023 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Batch Reports are delayed (11/30/2023 8:33 AM)

Update: webDEALER Performance Issues (11/30/2023 8:13 AM)

Posted on November 30, 2023 by TxDMV

Good morning, Texas Department of Motor Vehicles (TxDMV) is continuing to troubleshoot the webDealer issue. An update will be provided as more information becomes available.  We apologize for the inconvenience and any impact on you or your customers.   As a … Continue reading →

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Initial Notification: webDEALER Performance Issues (11/29/2023 2:50 PM)

Posted on November 29, 2023 by TxDMV

Good afternoon, Some users have reported that the webDEALER system is experiencing intermittent performance issues.  Support staff are aware and working to resolve the issues. We will provide updates as more information becomes available.  We apologize for the inconvenience and … Continue reading →

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Motor Carrier Credentialing System (MCCS) Update

Posted on November 27, 2023 by TxDMV

  Our Motor Carrier Credentialing System (MCCS) issues have been resolved. Thank you for your patience!     Source: Motor Carriers Motor Carrier Credentialing System (MCCS) Update

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RESOLVED: MVINet Customer Contact Line unavailable (11/22/2023 8:00 PM)

Posted on November 23, 2023 by TxDMV

Good evening, The MVINet support phone number issue has been resolved.   The dedicated MVINet support phone number (512) 465-1468 is restoredand operational. We apologize for the inconvenience and any impact on you or your customers. Thank you,  Texas Department of Motor Vehicles … Continue reading →

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RESOLVED: CRD Call Center unavailable (11/22/2023 @ 7:50 PM)

Posted on November 23, 2023 by TxDMV

  Good evening, The Consumer Relations Division (CRD) county phone number issue has been resolved. The dedicated county support phone number (512) 465-3351 is restored and operational. We apologize for the inconvenience and any impact on you or your customers. Thank you,  … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on RESOLVED: CRD Call Center unavailable (11/22/2023 @ 7:50 PM)

UPDATE Notification: MVINet Customer Contact Line unavailable (11/22/2023 12:30 PM)

Posted on November 22, 2023 by TxDMV

Good afternoon, The MVINet dedicated support phone number (512-465-1468) is currently unavailable.  Support Staff are aware and are currently troubleshooting the issue. For the moment, please use the following options for MVINet dedicated support: Existing MVINet customers can email VTR-TSB@txdmv.govNew Contact … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on UPDATE Notification: MVINet Customer Contact Line unavailable (11/22/2023 12:30 PM)

Initial Notification: MVINet Customer Contact Line unavailable (11/22/2023 12:25 PM)

Posted on November 22, 2023 by TxDMV

Good afternoon, The MVINet dedicated support phone number (512-465-1468) is currently unavailable.  Support Staff are aware and are currently troubleshooting the issue. For the moment, please use the following options for MVINet dedicated support: Existing MVINet customers can email VTR-TSB@txdmv.govNew Contact … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: MVINet Customer Contact Line unavailable (11/22/2023 12:25 PM)

Initial Notification: CRD Call Center unavailable (11/22/2023 @ 12:10 PM)

Posted on November 22, 2023 by TxDMV

  Good afternoon, The Consumer Relations Division (CRD) dedicated county phone number (512-465-3351) is currently not available.  It rings busy.  Support Staff are aware and are currently troubleshooting the issue. For the moment, please use the following options for CRD … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: CRD Call Center unavailable (11/22/2023 @ 12:10 PM)

Completed: RTS Scheduled Maintenance (11/20/2023 @ 10:42 PM)

Posted on November 21, 2023 by TxDMV

Good evening, The RTS System maintenance was completed as of 10:42 PM, Monday night (11/20/2023).  Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Tax Assessor-Collectors Completed: RTS Scheduled Maintenance (11/20/2023 @ 10:42 PM)

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Completed: webDealer Scheduled Maintenance (11/20/2023 @ 10:42 PM)

Posted on November 21, 2023 by TxDMV

Good evening, The webDealer System maintenance was completed as of 10:42 PM, Monday night (11/20/2023).  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this … Continue reading →

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Initial Notification: webDealer Scheduled Maintenance (11/20/2023 @ 10:00 PM)

Posted on November 20, 2023 by TxDMV

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled maintenance for the webDEALER System starting at 10:00 PM Monday (11/20/2023), lasting up to 11:59 PM, Monday night. During the deployment window, you may experience intermittent connectivity when accessing the webDEALER system.  As a reminder, … Continue reading →

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Initial Notification: RTS Scheduled Maintenance (11/20/2023 @ 10:00 PM)

Posted on November 20, 2023 by TxDMV

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the RTS System starting at 10:00 PM, Monday (11/20/2023), lasting up to 11:59 PM Monday night. During the deployment window, you may experience intermittent connectivity when accessing the RTS System.  Note: A notification update … Continue reading →

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Scheduled Maintenance (11/20/2023 @ 10:00 PM)

TxDMV Holiday Hours – Thanksgiving 2023

Posted on November 20, 2023 by TxDMV

In observance of Thanksgiving, the Texas Department of Motor Vehicles (TxDMV) will be closed on Thursday, November 23, and Friday, November 24. Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County … Continue reading →

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