Yearly Archives: 2023

Initial Notification: RTS Batch Report is delayed (05/19/2023 @ 07:35 AM)

Good morning, The TxDMV RTS Batch for the night of 5/18/2023 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Batch Report is delayed (05/19/2023 @ 07:35 AM)

Resolved: RTS Maintenance Completed (05/19/2023 @ 01:45 AM)

Good morning, The RTS system maintenance is now completed. The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division     … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Maintenance Completed (05/19/2023 @ 01:45 AM)

Resolved: webDealer maintenance completed (05/19/2023 @ 01:30 AM)

Good morning, The webDealer system maintenance is now completed. The webDealer system will be available for user login by 6:00 AM this morning. We apologize for the inconvenience and any impact on you or your customers. Please remember that if … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDealer maintenance completed (05/19/2023 @ 01:30 AM)

Initial Notification: webDealer Unavailable (05/18/2023 @ 11:00 PM)

Good evening, The Texas Department of Motor Vehicles (TxDMV) is currently implementing criticalmaintenance for webDealer.  Due to the nature of this maintenance, the webDealer system is currently unavailable.  As a reminder, if you are unable to print buyer’s tags, you should … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDealer Unavailable (05/18/2023 @ 11:00 PM)

Initial Notification: RTS POS Unavailable (05/18/2023 @ 11:00 PM)

Good evening, The Texas Department of Motor Vehicles (TxDMV) is currently implementing criticalmaintenance for the RTS Point-of-Sale (POS) System.  Due to the nature of this maintenance, the RTS POS System is currently unavailable.  Note: A notification update will be published … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS POS Unavailable (05/18/2023 @ 11:00 PM)

Update Notification: Resolved: All RTS reports are now available (05/13/2023 09:10 AM)

Good morning, The TxDMV RTS Batch for the night of 5/11/2023 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: Resolved: All RTS reports are now available (05/13/2023 09:10 AM)

Update Notification: RTS Batch Report is delayed (05/12/2023 02:35 PM)

Good morning, The TxDMV RTS Batch for the night of 5/11/2023 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: RTS Batch Report is delayed (05/12/2023 02:35 PM)

Resolved: CRD Call Center Available (5/12/2023 @ 09:33 AM)

Good morning,  The intermittent phone line connection issues observed on 05/11/2023 with theTxDMV contact center have been resolved. All TxDMV contact centers are operational and available. We apologize for the inconvenience and any impact on you and your customers.   Thank you, … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: CRD Call Center Available (5/12/2023 @ 09:33 AM)

Initial Notification: RTS Batch Report is delayed (05/12/2023 07:24 AM)

Good morning, The TxDMV RTS Batch for the night of 5/11/2023 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Batch Report is delayed (05/12/2023 07:24 AM)

Update Notification: CRD Call Center intermittently unavailable (05/11/2023 @ 04:48 PM)

Good evening, The Texas Department of Motor Vehicles’ contact center has been experiencing intermittent phone line connection issues.  Support staff were able to identify the cause of the connection issues and are working to resolve as quickly as possible. As work … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: CRD Call Center intermittently unavailable (05/11/2023 @ 04:48 PM)

Initial Notification: CRD Call Center intermittently unavailable (05/11/2023 @ 11:47 AM)

Good afternoon, The Texas Department of Motor Vehicles’ contact center is experiencing intermittent phone line connection issues.  Support staff are working to resolve the issue as quickly as possible and apologize for any inconvenience from dropped calls or extended wait times. … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: CRD Call Center intermittently unavailable (05/11/2023 @ 11:47 AM)

Resolved: RTS Batch Reports are now available (5/9/2023 02:28 PM)

Good afternoon, RTS Batch processing is complete. All transactions for 5/8/2023 have processed and reports as well as the Cognos Active Registration Cube are now available.  Thank you,   Texas Department of Motor Vehicles IT Services Division     Source: Tax … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Batch Reports are now available (5/9/2023 02:28 PM)

Update Notification: RTS Batch Report is delayed (05/09/2023 09:00 AM)

Good morning, The TxDMV RTS Batch for the night of 5/8/2023 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will bedelayed, … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: RTS Batch Report is delayed (05/09/2023 09:00 AM)

Initial Notification: RTS Batch Report is delayed (5/9/2023 08:03 AM)

Good morning, The TxDMV RTS Batch for the night of 5/8/2023 is still processing at this time, includingtransactions and reporting.  For this reason, Cognos and Administrative Reporting will bedelayed, including the following: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Batch Report is delayed (5/9/2023 08:03 AM)

Resolved: webDEALER Performance Issues (05/08/2023 07:10 PM)

Good evening, The webDealer system performance issues have now been resolved. The webDealer system is now available as of 07:10 PM, Monday, May 8, 2023. We apologize for the inconvenience and any impact on you or your customers. Please remember … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Performance Issues (05/08/2023 07:10 PM)

Resolved: RTS Performance Issues (05/08/2023 07:10 PM)

Good evening, The RTS system performance issues have been resolved. The RTS system is now available as of 07:10 PM, Monday, May 8, 2023.. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Performance Issues (05/08/2023 07:10 PM)

Update Notification: webDEALER Performance Issues (05/08/2023 05:00 PM)

Good afternoon, Some users have reported that the webDEALER system is experiencing intermittent performance issues.  Support staff are aware and working to resolve the issues.   We will provide updates as we work on the issues. We apologize for the inconvenience … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Update Notification: webDEALER Performance Issues (05/08/2023 05:00 PM)

Update Notification: RTS Performance Issues (05/08/2023 05:00 PM)

Good afternoon, TxDMV is aware of reported RTS system performance issues. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on you or … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: RTS Performance Issues (05/08/2023 05:00 PM)

Update Notification: webDEALER Performance Issues (05/08/2023 04:30 PM)

Good afternoon, Some users have reported that the webDEALER system is experiencing intermittent performance issues.  Support staff are aware and working to resolve the issues.   We will provide updates as we work on the issues. We apologize for the inconvenience … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Update Notification: webDEALER Performance Issues (05/08/2023 04:30 PM)

Update Notification: RTS Performance Issues (05/08/2023 04:30 PM)

Good afternoon, TxDMV is aware of reported RTS system performance issues. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on you or … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: RTS Performance Issues (05/08/2023 04:30 PM)

Update Notification: webDEALER Performance Issues (05/08/2023 03:50 PM)

Good afternoon, Some users have reported that the webDEALER system is experiencing intermittent performance issues.  Support staff are aware and working to resolve the issues.   We will provide updates as we work on the issues. We apologize for the inconvenience … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Update Notification: webDEALER Performance Issues (05/08/2023 03:50 PM)

Update Notification: RTS Performance Issues (05/08/2023 03:50 PM)

Good afternoon, TxDMV is aware of reported RTS system performance issues. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on you or … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: RTS Performance Issues (05/08/2023 03:50 PM)

Initial Notification: webDEALER Performance Issues (05/08/2023 03:40 PM)

Good afternoon, Some users have reported that the webDEALER system is experiencing intermittent performance issues.  Support staff are aware and working to resolve the issues.   We will provide updates as we work on the issues. We apologize for the inconvenience … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Performance Issues (05/08/2023 03:40 PM)

Initial Notification: RTS Performance Issues (05/08/2023 03:40 PM)

Good afternoon, TxDMV is aware of reported RTS system performance issues. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on you or … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Performance Issues (05/08/2023 03:40 PM)

TxDMV published a rule adoption in the April 28, 2023, issue of the Texas Register

The Texas Department of Motor Vehicles (TxDMV) published a rule adoption in the April 28, 2023, issue of the Texas Register. The adoption addresses amendments to §§206.94-206.97 and the repeal of §206.98 concerning advisory committees. The adopted language is available … Continue reading

Posted in Dealers and Manufacturers | Comments Off on TxDMV published a rule adoption in the April 28, 2023, issue of the Texas Register