Author Archives: TxDMV

Completed: webDEALER System Maintenance (03/24/2023 @ 9:30 PM)

Good evening, The webDEALER system maintenance was completed as of 9:17 PM this evening, Friday, 03/24/2023. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system … Continue reading

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Completed: RTS System Maintenance (03/24/2023 @ 9:30 PM)

Good evening, The Registration and Titling System (RTS) system maintenance was completed as of 9:17 PM this evening, Friday, 03/24/2023. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System Maintenance (03/24/2023 @ … Continue reading

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Initial Notification: webDealer Scheduled Maintenance (03/24/2023 @ 7:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the webDealer System starting at 7:00 PM this evening, Friday(03/24/2023), lasting up to 2:00 AM Saturday (03/25/2023).  During the deployment window, you may experience intermittent connectivity when accessing the webDealer … Continue reading

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Initial Notification: RTS Scheduled Maintenance (03/24/2023 @ 07:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the Registration and Titling System (RTS) and associated applicationsthis evening, Friday, March 24, 2023.  During this evening’s maintenance window,users may experience intermittent connectivity when accessing the following RTS applications: … Continue reading

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Initial Notification: Online Vehicle Registration Issue (03/23/2023 @ 1:58 PM)

Good afternoon, The Texas Department of Motor Vehicles is aware of an intermittent issue in Texas.gov (NIC) where some customers are unable to complete vehicle registration transactions.    Please ensure that you continue to compare your RTS online vehicle renewal transactions (99 … Continue reading

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Completed: Scheduled RTS System Maintenance (03/23/2023 @ 10:59 PM) 

  Good morning,  The RTS system maintenance was completed as of 10:59 PM last evening,Thursday, 03/23/2023.   Thank you,  Texas Department of Motor Vehicles IT Services Division      Source: Tax Assessor-Collectors Completed: Scheduled RTS System Maintenance (03/23/2023 @ 10:59 PM) 

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Resolved: webDealer Available (03/23/2023 @ 08:45 PM)

Good evening, The webDEALER system is now available.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this will ensure you … Continue reading

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Resolved: RTS Available (03/23/2023 @ 08:45 PM)

Good evening, The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     Source: Tax Assessor-Collectors Resolved: RTS Available (03/23/2023 @ 08:45 PM)

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Initial Notification: webDealer unavailable (03/23/2023 @ 07:50 PM)

Good evening, The webDealer system is currently unavailable.  Support staff are engaged in troubleshooting the issue. An update will be sent once the lissue has been resolved. As a reminder, if you are unable to print buyer’s tags, you should use your … Continue reading

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Initial Notification: RTS Unavailable (03/23/2023 @ 7:50 PM)

Good evening, The Registration and Titling System (RTS) is currently unavailable. Support staff are working to resolve the issue. An update will be sent when the issue has been resolved.   Thank you, Texas Department of Motor Vehicles IT Services … Continue reading

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Planned Maintenance: RTS (03/23/2023 @ 10:30 PM)

  Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be undertaking planned maintenance of the Registration and Titling System (RTS), on Thursday, (03/23/2023), starting at 10:30 PM, lasting up to 11:30 PM. An update will be sent when … Continue reading

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Completed: RTS Release 23.2.1 (03/10/2023 @ 11:01 PM)

Good evening, The deployment of the Registration and Titling System (RTS) updates was completed as of 11:01 PM this evening, Friday, 03/10/2023. Thank you, Texas Department of Motor VehiclesIT Services Division Source: Tax Assessor-Collectors Completed: RTS Release 23.2.1 (03/10/2023 @ … Continue reading

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Update: RTS Release 23.2.1 (03/10/2023 @ 10:30 PM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) IT Support Staff discovered a minor issue, isolated to the RTS portion of the 23.2.1 Release, which was deployedlast evening. A redeployment is scheduled for this evening, Friday, March 10, to update … Continue reading

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Completed: webDEALER/eLicensing Release 23.2.1 (03/09/2023 @ 10:56 PM)

Good evening, The deployment of the webDEALER/eLicensing system updates was completed as of 10:56 PM this evening, Thursday, 03/09/2023. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as … Continue reading

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Completed: RTS Release 23.2.1 (03/09/2023 @ 10:56 PM)

Good evening, The deployment of the Registration and Titling System (RTS) updates was completed as of 10:56 PM this evening, Thursday, 03/09/2023. Thank you, Texas Department of Motor VehiclesIT Services Division Source: Tax Assessor-Collectors Completed: RTS Release 23.2.1 (03/09/2023 @ … Continue reading

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Final Reminder: RTS Release 23.2.1 (03/09/2023 @ 10:00 PM)

Good afternoon, On the evening of March 9, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following RTS … Continue reading

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Final Reminder: webDealer/eLicensing Release 23.2.1 (03/09/2023 @ 10:00 PM)

Good afternoon, On the evening of March 9, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following applications: … Continue reading

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Performance Quality Recognition Awards

NEWS RELEASE County residents receive award-winning motor vehicle services TxDMV recognizes five Texas counties for outstanding performance (AUSTIN, Texas – March 8, 2023) Employees in your county tax office may not have Olympic medals in their trophy cases, but through hard … Continue reading

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Reminder: RTS Release 23.2.1 (03/09/2023 @ 10:00 PM)

Good afternoon, On the evening of March 9, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following RTS … Continue reading

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Reminder: webDealer/eLicensing Release 23.2.1 (03/09/2023 @ 10:00 PM)

Good afternoon, On the evening of March 9, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following applications: … Continue reading

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Resolved: IVTRS/TxT Issue (03/03/2023 @ 10:52 PM)

Good evening, Details: TxDMV is aware of an issue in IVTRS/TxT where customers were under charged for their renewal. A permanent fix was implemented Friday night (3/3). Workaround: The pending TxT/IVTRS renewals were processed Friday night (3/3). Counties will receive a … Continue reading

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Initial Notification: IVTRS/TxT Issue (03/03/2023 @ 10:15 AM)

Good morning, Details:  TxDMV is aware of an issue in IVTRS/TxT where customers are under charged for their renewal. We are working on a permanent solution to this problem. Workaround: TxDMV cancelled the renewal approval and sticker printing for Thursday (3/2). These … Continue reading

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Initial Notification: IVTRS/TxT Issue (03/03/2023 @ 9:35 AM)

Good morning, The Texas Department of Motor Vehicles IT department temporarily disabled the process lastnight that would have transitioned all online renewals.  The counties will not receive their99 report this morning. Workaround: Tonight (3/3) TxDMV will re-enable the process to transition the online … Continue reading

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County RTS Release Notes 23.2.1 (03/02/2023 @ 10:10 AM)

Good morning, On the evening of Thursday, March 9, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with Release 23.2.1 which contains the content summarized below.    Enhancements:   RTS RF 298134: Request … Continue reading

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Initial Notification: webDealer/eLicensing Release 23.2.1 (03/09/2023 @ 10:00 PM)

Good morning, On the evening of March 9, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following applications: … Continue reading

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