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Archives
Author Archives: TxDMV
Resolved: Scheduled RTS System Maintenance Completed (10/15/2023 @ 10:45 AM)
Good morning, The Registration and Titling System (RTS) scheduled system maintenance was completed as of 10:45 AM this morning, Sunday, October 15, 2023. The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: RTS Scheduled Maintenance: RTS Unavailable (10/15/2023 @ 5:00 AM)
Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the RTS system starting at 5:00 AM on Sunday morning,(10/15/2023), lasting up to 11:00 AM on Sunday morning (10/15/2023). Due to the nature of this maintenance work, RTS will … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: webDealer Scheduled Maintenance: webDealer Unavailable (10/15/2023 @ 5:00 AM)
Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the webDealer system starting at 5:00 AM on Sunday morning,(10/15/2023), lasting up to 11:00 AM on Sunday morning (10/15/2023). Due to the nature of this maintenance work, webDealer will … Continue reading
Posted in Dealers and Manufacturers
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Informational: Cognos Funds Remittance Report Issue (10/12/23 4:30 PM)
Good afternoon, The data issues regarding Out-Of-County fees for the Cognos Funds Remittance Report have been identified. Support staff are actively working on a resolution to this issue. We anticipate the reports will be available early next week. An update will … Continue reading
Posted in Tax Assessor-Collectors
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2023 Motor Carrier Division Customer Satisfaction Survey
Motor Carrier Customer Satisfaction Survey Help MCD improve performance by taking this brief Customer Satisfaction Survey to let us know how we’re doing and what areas we need to focus on in the future. Take it anytime between now and … Continue reading
Posted in Motor Carriers
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Resolved: webDEALER Login Issues (10/12/2023 8:40 AM)
Good morning, The webDEALER login issue that some users were experiencing has been resolved. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: webDEALER Login Issues (10/12/2023 @ 8:18 AM)
Good morning, The Texas Department of Motor Vehicles (TxDMV) is aware that some webDEALER users are experiencing issues logging into the webDEALER system. Support staff are working to resolve the issue. As a reminder, if you are unable to print buyer’s tags, you … Continue reading
Posted in Dealers and Manufacturers
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Informational: webDEALER Login Issues (10/11/2023 @ 12:00 PM)
Good afternoon, The Texas Department of Motor Vehicles (TxDMV) is aware that some users were experiencing login issues with the webDEALER system. TxDMV Support staff have resolved the login issue. We apologize for the inconvenience and any impact on you or your customers. … Continue reading
Posted in Dealers and Manufacturers
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TxDMV Board Meeting – October 12, 2023
TxDMV Board MeetingThursday, October 12, 2023 – 9:00 a.m. Texas Department of Motor Vehicles4000 Jackson Avenue, Building 1, Lone Star RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings are open to the public. Visit … Continue reading
Posted in Dealers and Manufacturers
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TxDMV Projects and Operations Committee Meeting – October 11, 2023
TxDMV Projects and Operations Committee MeetingWednesday, October 11, 2023 – 2:00 p.m. Texas Department of Motor Vehicles4000 Jackson Avenue, Building 1, Lone Star RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings are open to … Continue reading
Posted in Insurance Industry
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Initial Notification: Awareness of Licensing eMail Scam (10/06/2023 @ 11:30 AM)
Good morning, The Texas Department of Motor Vehicles (TxDMV) recently received reports of email-fraud related to unaffiliated parties posing as representatives of the department. These types of emails request you to update your account or your account profile, requiring you … Continue reading
Posted in Dealers and Manufacturers
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Resolved: Texas by Texas Small Trailer Online Registration Renewals (10/06/2023 @ 11:20 AM)
Good morning, The issue where Texas by Texas (TxT) online renewals were not charging customers the Mobility/Clean Air fee for small trailers has now been resolved. Finance has completed issuing fund adjustments for the affected customer transactions. Counties can now re-run … Continue reading
Posted in Tax Assessor-Collectors
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Original Title Programming Enhancement to webSALVAGE
Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) is excited to announce a programming enhancement to webSALVAGE that allows original title applications to be submitted electronically to county tax assessor-collectors. This enhancement was implemented with … Continue reading
Posted in Insurance Industry
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Update to Renewal Submission Window for TxDMV Dealer Licenses
The Motor Vehicle Division of TxDMV has implemented a number of new processes to prevent fraudulent access to vehicle regulatory systems. These processes have resulted in an increase in application processing times, including renewal applications. The renewal submission window has … Continue reading
Posted in Salvage Dealers
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Informational: Texas by Texas Small Trailer Online Registration Renewals (10/03/2023 @ 11:30 AM)
Good morning, The Texas by Texas (TxT) online renewals did not charge customers the Mobility/Clean Air fee for small trailers who renewed between September 22nd through September 28th. Customers that renewed registration for a small trailer online between September 22nd … Continue reading
Posted in Tax Assessor-Collectors
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RTS Connectivity Issues and transactions (10/02/2023 @ 5:20 PM)
Good afternoon, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff has implemented a series of “unlocks” to address the RTS user log in issues. If you are a RTS user … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on RTS Connectivity Issues and transactions (10/02/2023 @ 5:20 PM)
Initial Notification: RTS Unavailable (10/02/2023 @ 5:00 PM)
Good afternoon, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff are working to resolve the issue. We will provide an update once the issue is resolved. We apologize for the … Continue reading
Posted in Tax Assessor-Collectors
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Resolved: webDEALER Performance Issues (10/02/2023 @ 9:30 AM)
Good morning, The webDealer system performance issues have been resolved. The webDealer system was available as of 11:00 PM, Friday, September 29, 2023. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon … Continue reading
Posted in Dealers and Manufacturers
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Informational: Texas by Texas Small Trailer Online Registration Renewals (09/29/2023 @ 3:15 PM)
Good afternoon, The Texas by Texas (TxT) online renewals did not charge customers the Mobility/Clean Air fee for small trailers who renewed between September 22nd through September 28th. Customers that renewed registration for a small trailer online between September 22nd … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Informational: Texas by Texas Small Trailer Online Registration Renewals (09/29/2023 @ 3:15 PM)
Initial Notification: webDEALER Performance Issues (09/29/2023 3:10 PM)
Good afternoon, The webDEALER system is experiencing performance issues. Support staff are working to troubleshoot the issue. An update will be provided as information becomes available. As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet … Continue reading
Posted in Dealers and Manufacturers
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Resolved: Texas by Texas Small Trailer Online Registration Renewals (09/29/2023 @ 10:30 AM)
Good morning, The Texas by Texas (TxT) Mobility/Clean Air fee for small trailers issue has been resolved. The Cash Drawer 99 Internet Renewal report is now available. We apologize for the inconvenience or any impact on you and your customers. Thank you, … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Resolved: Texas by Texas Small Trailer Online Registration Renewals (09/29/2023 @ 10:30 AM)
Update: Texas by Texas Small Trailer Online Registration Renewals (09/28/2023 @ 4:35 PM)
Good afternoon, The Texas by Texas (TxT) online renewals are not charging customers the Mobility/Clean Air fee for small trailers. This will also impact the accuracy of the Cash Drawer 99 Internet Renewal report. For this reason, the Cash Drawer … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Update: Texas by Texas Small Trailer Online Registration Renewals (09/28/2023 @ 4:35 PM)
Initial Notification: Texas by Texas Small Trailer Online Registration Renewals (09/28/2023 @ 10:15 AM)
Good morning, The Texas by Texas (TxT) online renewals are not charging customers the Mobility/Clean Air fee for small trailers. This will also impact the accuracy of the Cash Drawer 99 Internet Renewal report. For this reason, the Cash Drawer … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: Texas by Texas Small Trailer Online Registration Renewals (09/28/2023 @ 10:15 AM)
Initial Notification: Cognos Funds Remittance Report Issue (09/27/23 10:45 AM)
Good morning, It has been reported that there are data issues regarding Out-Of-County fees inthe Cognos Funds Remittance Report. Support staff are working to resolve theissue. An update will be provided as more information becomes available. We apologize for the inconvenience … Continue reading
Posted in Tax Assessor-Collectors
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Updates to Form VTR-999 and Special Plate Guide
Please review and distribute as appropriate. The specialty plate guide and form listed below have been updated to change the name of the “Choose Life” specialty license plate to the “Support Adoption” specialty license plate. The following guide and form … Continue reading
Posted in Tax Assessor-Collectors
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