Author Archives: TxDMV

Resolved: RTS & MVDI Performance Issues (10/4/2022 1:27 PM)

Good afternoon, The reported issues on RTS and MVDI systems performance have now been resolved. RTS systems users should no longer experience RTS systems performance issues. We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS & MVDI Performance Issues (10/4/2022 1:27 PM)

Initial Notification: RTS & MVDI Performance Issues (10/4/2022 11:40 AM)

Good morning, TxDMV is aware of reported RTS and MVDI systems performance issues. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS & MVDI Performance Issues (10/4/2022 11:40 AM)

Informational: Update: Tx.Gov Payment Processing Issues (10/03/2022 @ 3:45 PM)

  Good afternoon, TxDMV is aware of an ongoing issue with Texas.Gov and Texas NIC paymentprocessing systems which lead to some customers experiencing issues on payment screens while processing online renewals (through TXT, IVTRS, Temp Permits).  The payment processing issues are … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Informational: Update: Tx.Gov Payment Processing Issues (10/03/2022 @ 3:45 PM)

Informational: Tx.Gov Payment Processing Issues (10/03/2022 @ 11:15 AM)

  Good morning, TxDMV is aware of an ongoing issue with Texas.Gov and Texas NIC paymentprocessing systems which lead to some customers experiencing issues on payment screens while processing online renewals (through TXT, IVTRS, Temp Permits).  The payment processing issues are … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Informational: Tx.Gov Payment Processing Issues (10/03/2022 @ 11:15 AM)

Compliance Services Revised Areas of Oversight

                                                    Compliance Services Revised Areas of Oversight   Dear Tax Assessor-Collector Community, To continue creating efficiencies with our county partners, the Compliance Services Section of the Enforcement Division has realigned the areas of oversight assigned to local compliance … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Compliance Services Revised Areas of Oversight

TxPROS: USDOT Number Requirement

**IMPORTANT REMINDER** On October 4, TxPROS will undergo routine maintenance to further streamline the USDOT Number requirement. As a reminder, all oversize/overweight permit applicants must have a USDOT Number and are asked to provide it during the permit application process. … Continue reading

Posted in Motor Carriers | Comments Off on TxPROS: USDOT Number Requirement

Completed: webDEALER Planned Maintenance (9/26/2022 10:20 PM)

Good evening, The webDEALER planned maintenance was completed as of 10:43 PM this evening.   Thank you, Texas Department of Motor VehiclesIT Services Division   Source: Tax Assessor-Collectors Completed: webDEALER Planned Maintenance (9/26/2022 10:20 PM)

Posted in Tax Assessor-Collectors | Comments Off on Completed: webDEALER Planned Maintenance (9/26/2022 10:20 PM)

Initial Notification: webDEALER Planned Maintenance (9/26/2022 @ 10:00 PM)

        Good afternoon,          An issue has been identified where certified lienholders are not being considered as part of         the “Willing County” validation with SB876 preventing some title transactions from processing … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: webDEALER Planned Maintenance (9/26/2022 @ 10:00 PM)

Resolved: webDEALER Performance Issues (09/26/2022 12:05 PM)

Good afternoon, The webDEALER intermittent performance issues have been resolved. We apologize for the inconvenience and any impact on you or your customers.Please remember that if you used an Internet Down tag, you must enter the information for thattag into webDEALER as soon … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Performance Issues (09/26/2022 12:05 PM)

Resolved: MCCS Performance Issues (09/26/2022 10:05 AM)

Good morning, The Motor Carrier Credentialing System (MCCS) performance issues have beenresolved.   We apologize for the inconvenience and any impact on you or your customers. Thank you,  Texas Department of Motor VehiclesIT Services Division       Source: Motor Carriers … Continue reading

Posted in Motor Carriers | Comments Off on Resolved: MCCS Performance Issues (09/26/2022 10:05 AM)

Initial Notification: webDEALER Performance Issues (09/26/2022 09:25 AM)

Good morning, Some users have reported that the webDEALER system is experiencing intermittent performance issues.  Support staff are aware and working to resolve the issues.   We will provide updates as we work on the issues. We apologize for the inconvenience … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Performance Issues (09/26/2022 09:25 AM)

Initial Notification: Issue: MCCS Performance Issues (09/26/2022 09:15 AM)

Good morning, The Motor Carrier Credentialing System (MCCS) is experiencing some performance issues.  TxDMV Support Staff are working to resolve the issues as quickly as possible.   We will send an update once the issues have been resolved. We apologize for … Continue reading

Posted in Motor Carriers | Comments Off on Initial Notification: Issue: MCCS Performance Issues (09/26/2022 09:15 AM)

Resolved: DV Plate Inventory (09/22/2022 @ 8:30 PM)

  Good evening, TxDMV IT Support staff discovered the cause of the earlier reported issue for counties receiving an “Inventory item number computed is invalid.” error message when attempting to process DV plates in the special plates application. We are … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: DV Plate Inventory (09/22/2022 @ 8:30 PM)

Informational: DV Plate Inventory (09/22/2022 @ 4:05 PM)

  Good afternoon, TxDMV has been made aware of counties receiving an “Inventory item number computed is invalid.” error message when attempting to process DV plates in the special plates application. We have identified the issue and we are working … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Informational: DV Plate Inventory (09/22/2022 @ 4:05 PM)

2022 Motor Carrier Division Customer Satisfaction Survey

Motor Carrier Customer Satisfaction Survey Help MCD improve performance by taking this brief Customer Satisfaction Survey to let us know how we’re doing and what areas we need to focus on in the future. Take it anytime between now and … Continue reading

Posted in Motor Carriers | Comments Off on 2022 Motor Carrier Division Customer Satisfaction Survey

Initial Notification: Workstation Weekend Maintenance (09/21/2022 08:15 AM)

Good morning, TxDMV will be conducting scheduled workstation maintenance beginning the eveningof Saturday, September 24, 2022, starting at 8:00 PM lasting up to 10:00 AM on Sunday, September 25, 2022.  Your office has been identified as having some workstations subject to … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Workstation Weekend Maintenance (09/21/2022 08:15 AM)

Update: New log on procedure for TPWD BRT System (09/19/2022 11:30 AM)

  Good morning,   Over the weekend, TxDMV Support added a new BRT shortcut icon to all RTS workstation public desktops statewide  in order to comply with this TPWD change.    Please see the attached updated instructions for accessing the new internet shortcut … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update: New log on procedure for TPWD BRT System (09/19/2022 11:30 AM)

Reminder: New log on procedure for TPWD BRITS System (09/16/2022 10:50 AM)

Good morning,  Texas Parks and Wildlife (TPWD) has updated their Boat Registration Information and Titling System (BRITS) from the current Remote Desktop Connection protocol (RDP) on your RTS workstation to a new workstation internet shortcut (URL). Over this weekend, TxDMV Support … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Reminder: New log on procedure for TPWD BRITS System (09/16/2022 10:50 AM)

Reminder: Workstation Weekend Maintenance (09/16/2022 9:48 AM)

Good morning, TxDMV will be conducting scheduled workstation maintenance beginning the eveningof Saturday, September 17, 2022, starting at 8:00 PM lasting up to 10:00 AM on Sunday, September 18, 2022.  Your office has been identified as having some workstations subject to … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Reminder: Workstation Weekend Maintenance (09/16/2022 9:48 AM)

Initial Notification: New log on procedure for TPWD BRITS System (09/15/2022 2:35 PM)

Good afternoon,  Texas Parks and Wildlife (TPWD) has updated their Boat Registration Information and Titling System (BRITS) from the current Remote Desktop Connection protocol (RDP) on your RTS workstation to a new workstation internet shortcut (URL). Over this weekend, TxDMV Support … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: New log on procedure for TPWD BRITS System (09/15/2022 2:35 PM)

Initial Notification: Workstation Weekend Maintenance (09/14/2022 3:20 PM)

Good afternoon, TxDMV will be conducting scheduled workstation maintenance beginning the eveningof Saturday, September 17, 2022, starting at 8:00 PM lasting up to 10:00 AM on Sunday, September 18, 2022.  Your office has been identified as having some workstations subject to … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Workstation Weekend Maintenance (09/14/2022 3:20 PM)

eVIEW for Specialty License Plate Design

Please review and distribute as appropriate. The Texas Department of Motor Vehicles is previewing four redesigned vendor plates, Louisiana Tech University, Arizona State University, Oklahoma State University, and University of Nebraska, three new vendor plates, Tarleton State University, Texas Elks, … Continue reading

Posted in Motorist Services | Comments Off on eVIEW for Specialty License Plate Design

TxDMV Holiday Hours – Labor Day 2022

In observance of Labor Day, the Texas Department of Motor Vehicles (TxDMV) will be closed on Monday, Sept. 5, 2022. Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office … Continue reading

Posted in Motor Carriers | Comments Off on TxDMV Holiday Hours – Labor Day 2022

Reminder: Fingerprinting Requirement for GDN & Franchised Dealer License Applicants Effective Sept. 1, 2022

Please review and distribute as appropriate. At the June 30, 2022 meeting, the Board of the Texas Department of Motor Vehicles adopted rules requiring certain new applicants and existing dealer license holders to be fingerprinted (43 Tex. Admin. Code § … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Reminder: Fingerprinting Requirement for GDN & Franchised Dealer License Applicants Effective Sept. 1, 2022

Adoption of Amended Texas Administrative Code §217.5 and §217.9

Please review and distribute as appropriate. On August 11, 2022, the Texas Department of Motor Vehicles (TxDMV) board adopted amendments to Texas Administrative Code, §217.5, Evidence of Motor Vehicle Ownership, and Texas Administrative Code, §217.9, Bonded Titles. The rules are … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Adoption of Amended Texas Administrative Code §217.5 and §217.9