Author Archives: TxDMV

2021 Calendar and Application Manager Dates

Posted on March 1, 2021 by TxDMV

Please review and distribute as appropriate. Attached are two files providing both a calendar and a table listing format of the Gregorian and Application Manager (AM) dates for calendar year 2021. The AM date is part of the transaction identification … Continue reading →

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Complete: RTS Emergency Maintenance (3/1/2021 @ 5:45AM)

Posted on March 1, 2021 by TxDMV

Good morning, The RTS emergency maintenance was completed as of 5:45 AM this morning, 3/1/2021. Thank you, Texas Department of Motor Vehicles IT Department     Source: Dealers and Manufacturers Complete: RTS Emergency Maintenance (3/1/2021 @ 5:45AM)

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Complete: RTS Release 9.9.1 (3/1/2021 @ 5:45AM)

Posted on March 1, 2021 by TxDMV

Good morning, The deployment of the RTS system updates were completed as of 5:45 AM this morning, 3/1/2021. Thank you, Texas Department of Motor Vehicles IT Department   Source: Tax Assessor-Collectors Complete: RTS Release 9.9.1 (3/1/2021 @ 5:45AM)

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Complete: eLicensing Release 9.9.2 (2/28/2021 @ 12:15 AM)

Posted on February 28, 2021 by TxDMV

Good morning, The deployment of the eLicensing system updates were completed as of 12:15 AM this morning, 2/28/2021. Thank you, Texas Department of Motor Vehicles IT Department     Source: Dealers and Manufacturers Complete: eLicensing Release 9.9.2 (2/28/2021 @ 12:15 AM)

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Resolved: Technical Issues Processing Payments (2/26/2021 @ 3:50PM)

Posted on February 26, 2021 by TxDMV

Good afternoon, The TxDMV Data Center Services vendor has resolved the statewide issue that prevented users from processing payments. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department   … Continue reading →

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Update: Technical Issues Processing Payments (2/26/2021 @ 2:35PM)

Posted on February 26, 2021 by TxDMV

Good afternoon,  The TxDMV Data Center Services (DCS) vendor is working to resolve statewide technical difficulties that are affecting all state agencies when processing payments. Due to this issue all TxDMV applications and webservices are unable to process payments at this … Continue reading →

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Reminder: RTS Emergency Maintenance (2/26/2021 @ 7:00PM)

Posted on February 26, 2021 by TxDMV

Good afternoon, Over the weekend of February 26, 2021, TxDMV will need to perform emergency maintenance on RTS. This will impact webDealer/eTAG, webSALVAGE, webSUB, and eTitle. Users may experience intermittent connectivity issues between 7pm Friday, February 26, 2021 and 8am … Continue reading →

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Reminder Notification: RTS Release 9.9.1 (2/26/2021 @ 7:00 PM)

Posted on February 26, 2021 by TxDMV

Good afternoon, In addition to the implementation of RTS Release 9.9.1 this weekend, TxDMV will need to perform emergency maintenance on RTS. Due to this, the outage window will be extended to 7:00 PM Friday, 2/26/2021, through 8:00 AM Monday, … Continue reading →

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Payment Transaction Issues

Posted on February 26, 2021 by TxDMV

We are currently experiencing technical issues with processing payments for TxPROS, MCCS, eLINC and TxIRP transactions.  We are working to resolve the issue as quickly as possible and will notify you when it is resolved.        Source: Motor … Continue reading →

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Initial Notification: Technical Issues Processing Payments (2/26/2021 @ 12:30PM)

Posted on February 26, 2021 by TxDMV

Good afternoon,  We are currently experiencing technical issues with processing payments for all TxDMV applications.  Support staff are working to resolve the issue. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department … Continue reading →

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TxDMV publishes rule adoptions in the February 19, 2021, issue of the Texas Register

Posted on February 25, 2021 by TxDMV

The Texas Department of Motor Vehicles (TxDMV) has adopted rules in the February 19, 2021, issue of the Texas Register. The adopted language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules. The adoptions are effective February 28, 2021 and include:  • … Continue reading →

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Resolved: eLICENSING System Slowness 2/25/2021 @ 10:12AM)

Posted on February 25, 2021 by TxDMV

Good morning, The Texas Department of Motor Vehicles’ vendor Sales Force has resolved the eLicensing system slowness. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     … Continue reading →

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Initial Notification: eLICENSING System slowness 2/25/2021 @ 9:34 AM)

Posted on February 25, 2021 by TxDMV

Good morning, The Texas Department of Motor Vehicles vendor Salesforce has reported that the eLicensing system is experiencing system slowness. Due to this, users may be experiencing intermittent issues when processing transactions. Salesforce support staff are working to resolve the issue.  Thank … Continue reading →

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Initial Notification: RTS Emergency Maintenance (2/26/2021 @ 7:00PM)

Posted on February 24, 2021 by TxDMV

Good afternoon, Over the weekend of February 26, 2021, TxDMV will need to perform emergency maintenance on RTS. This will impact webDealer/eTAG, webSALVAGE, webSUB, and eTitle. Users may experience intermittent connectivity issues between 7pm Friday, February 26, 2021 and 8am … Continue reading →

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Amended Notification: RTS Release 9.9.1 (2/26/2021 @ 7:00 PM)

Posted on February 24, 2021 by TxDMV

Good afternoon, In addition to the implementation of RTS Release 9.9.1 this weekend, TxDMV will need to perform emergency maintenance on RTS. Due to this, the outage window will be extended to 7:00 PM Friday, 2/26/2021, through 8:00 AM Monday, … Continue reading →

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Reminder: eLicensing Release 9.9.2

Posted on February 24, 2021 by TxDMV

Good afternoon, The scheduled eLicensing Release 9.9.2 was not deployed last weekend due to electrical outages caused by the winter storm. The eLicensing updates have been rescheduled for this weekend, February 26, 2021, starting at 10:00 PM Saturday (2/27/2021) through 7:00 AM Sunday (2/28/2021). During the … Continue reading →

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Resolved: webDEALER System is Available (2/24/2021 @ 11:10 AM)

Posted on February 24, 2021 by TxDMV

Good morning, The webDEALER system was available as of 11:10 AM this morning, 2/24/2021. We apologize for the inconvenience and any impact on you or your customers. Please remember that if you used an Internet Down tag, you must enter … Continue reading →

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Resolved: webSalvage System is Available (2/24/2021 @ 11:10 AM)

Posted on February 24, 2021 by TxDMV

Good morning, The webSALVAGE system was available as of 11:10 AM this morning, 2/24/2021. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department         Source: … Continue reading →

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Resolved: RTS System is Available (2/24/2021 @ 11:10 AM)

Posted on February 24, 2021 by TxDMV

Good morning, The RTS system was available as of 11:10 AM this morning, 2/24/2021. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department     Source: Tax Assessor-Collectors … Continue reading →

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Initial Notification: webSalvage System Unavailable (2/24/2021 @ 10:30AM)

Posted on February 24, 2021 by TxDMV

Good morning, The webSALVAGE system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department     … Continue reading →

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Initial Notification: webDEALER Unavailable (2/24/2021 @ 9:55AM)

Posted on February 24, 2021 by TxDMV

Good morning, The webDEALER system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. As a reminder, if you are unable to print buyer’s tags, … Continue reading →

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Initial Notification: RTS Unavailable (2/24/2021 @ 9:40AM)

Posted on February 24, 2021 by TxDMV

  Good morning, The RTS system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department   … Continue reading →

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Winter Storm Recovery

Posted on February 23, 2021 by TxDMV

Good afternoon, The TxDMV is currently triaging damage and outage tickets as a result of last week’s winter storms. If you have not reported your current damage/outages, please do so as soon as you can through the normal ticket reporting … Continue reading →

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Initial Notification: CountyWide Report and Batch Inventory Action Report

Posted on February 22, 2021 by TxDMV

Good afternoon, Due to the daily RTS data purge, the 2/12/2021 data used in the CountyWide Report and the Batch Inventory Action Report will only be available until midnight tonight, 2/22/2021 11:59 PM. In the event that these reports need … Continue reading →

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Rescheduled: eLicensing Release 9.9.2

Posted on February 22, 2021 by TxDMV

Good afternoon, The scheduled eLicensing Release 9.9.2 was not deployed last weekend due to electrical outages caused by the winter storm. The eLicensing updates have been rescheduled for this weekend, February 26, 2021, starting at 10:00 PM Saturday (2/27/2021) through 7:00 AM Sunday (2/28/2021). During the … Continue reading →

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