Author Archives: TxDMV

Update: RTS/webDEALER Release 10.0.0 (3/20/2021 @ 6:00 PM)

Good afternoon, Over the weekend of March 19, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and webDEALER System. During the deployment of the new release you may experience intermittent connectivity issues … Continue reading

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Reminder: eLicensing Release 10.0.0 (3/20/2021 @ 10:00 PM)

Good afternoon,   The Texas Department of Motor Vehicles (TxDMV) will update the eLicensing system with Release 10.0.0 on Saturday, March 20, 2021 starting at 10:00 PM until 11:00 PM. During the deployment of the 10.0.0 Release you may experience intermittent connectivity … Continue reading

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Initial Notification: webDEALER Release 10.0.0 (3/20/2021 @ 6:00 PM)

  Good afternoon,   The Texas Department of Motor Vehicles (TxDMV) will update the webDEALER system with Release 10.0.0 on Saturday, March 20, 2021 starting at 6:00 PM until Sunday, March 21, 2021 at 6:00 PM. During the deployment of the 10.0.0 … Continue reading

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Texas Department of Motor Vehicles Customer Service Survey – 2021

The Texas Department of Motor Vehicles strives to provide premier customer service.  To help us on our path of continual improvement, the department would appreciate your feedback through a brief online survey that will take approximately five minutes. Your anonymous … Continue reading

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Initial Notification: RTS Release 10.0.0 (3/12/2021 @ 1:45 PM)

Good afternoon, Over the weekend of March 20, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) Systems. During the deployment of the new release you may experience intermittent connectivity issues to the … Continue reading

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Initial Notification: MCCS Release 10.0.0 (3/12/2021 @ 1:40 PM)

Good afternoon, Over the weekend of March 20, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the MCCS system. During the deployment of the new release you may experience intermittent connectivity issues to the following applications:  Starting Saturday (3/20/2021) … Continue reading

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Reminder: eLicensing Release 10.0.0 (3/12/2021 @ 1:37 PM)

Good afternoon,   The Texas Department of Motor Vehicles (TxDMV) will update the eLicensing system with Release 10.0.0 on Saturday, March 20, 2021 starting at 10:00 PM until 11:00 PM. During the deployment of the 10.0.0 Release you may experience intermittent connectivity … Continue reading

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Resolved: Network Issues

Our network issues have been resolved.   We apologize for any inconvenience.        Source: Motor Carriers Resolved: Network Issues

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Resoved: Network Issue (3/10/2021 @ 10:00 AM)

Good morning, The network issues have been resolved.  We apologize for the inconvenience and any impact on you or your customers. Thank you,  Texas Department Of Motor VehiclesIT Services Division       Source: Dealers and Manufacturers Resoved: Network Issue … Continue reading

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Network Issues

We are currently experiencing technical issues with our network. We are working to resolve the issues as quickly as possible.  We apologize for any inconvenience.        Source: Motor Carriers Network Issues

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Initial Notification: Network Issue (3/10/2021 @ 9:00 AM)

Good morning,  The agency is currently experiencing network issues and working to resolve. An update will be sent by 12:00 PM or as more information becomes available.  Thank you,  Texas Department Of Motor VehiclesIT Services Division       Source: Dealers … Continue reading

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Informational: webDEALER/webSALVAGE (3/5/2021 @ 6:00 PM)

Some records that were submitted on Thursday, March 4th have the Previous Owner Name as “STEPHEN BANDA AUTOMALL’.  These can be viewed under Documents on the title preview  There are two ways to correct this. Web Dealer Titles that have not been … Continue reading

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Informational: webDEALER/webSALVAGE (3/5/2021 @ 1:20 PM)

Good afternoon, webDEALERS/webSALVAGE users may experience a slight delay or slowness as a significant number of users attempt to connect and resume processing transactions. If you experience difficulty processing transactions, please try again at a later time. We apologize for … Continue reading

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Informational: webDEALER/webSALVAGE (3/5/2021 @ 12:30 PM)

 Good afternoon, Users experiencing issues with webDEALER/webSALVAGE will need to refresh their browsers due to the emergency maintenance being completed. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles … Continue reading

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Resolved: webDEALER/webSALVAGE Issue (3/5/2021 @ 12:00 PM)

Good afternoon, The webDEALER/webSALVAGE emergency maintenance has been completed. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Division     Source: Dealers and Manufacturers Resolved: webDEALER/webSALVAGE Issue (3/5/2021 … Continue reading

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Correction: Update: webDEALER/webSALVAGE Issue (3/5/2021 @ 9:17 AM)

Good morning, TxDMV continues to perform emergency maintenance on webDEALER/webSALVAGE this morning. A notification will be sent when the system is available.  We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of … Continue reading

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Resolved: webDEALER/webSALVAGE Issue (3/5/2021 @ 9:17 AM)

Good morning, TxDMV continues to perform emergency maintenance on webDEALER/webSALVAGE this morning. A notification will be sent when the system is available.  We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of … Continue reading

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Update: webDEALER/webSALVAGE Issue (3/4/2021 @ 3:20 PM)

  Good afternoon,  TxDMV will need to perform emergency maintenance on webDealer/webSalvage. A notification will be sent when the system is available.  We apologize for the inconvenience and any impact on you or your customers.  Thank you, Texas Department of … Continue reading

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Initial Notification: webDEALER Issue (3/4/2021 @ 10:31 AM)

  Good morning, It has been reported that some webDEALER users are showing a different DBA name in the drop down box. Support staff are working to resolve the issue. We apologize for the inconvenience and any impact on you or … Continue reading

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Initial Notification: RTS CountyWide Reports (3/1/2021 @ 11:10 AM)

Good morning, With this past weekend’s outage, TxDMV RTS POS batch reporting was run during the outage window at different times than typically scheduled, which has impacted how counties and main offices generate their reports for Friday, 02/26/2021. To generate … Continue reading

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2021 Calendar and Application Manager Dates

Please review and distribute as appropriate. Attached are two files providing both a calendar and a table listing format of the Gregorian and Application Manager (AM) dates for calendar year 2021. The AM date is part of the transaction identification … Continue reading

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Complete: RTS Emergency Maintenance (3/1/2021 @ 5:45AM)

Good morning, The RTS emergency maintenance was completed as of 5:45 AM this morning, 3/1/2021. Thank you, Texas Department of Motor Vehicles IT Department     Source: Dealers and Manufacturers Complete: RTS Emergency Maintenance (3/1/2021 @ 5:45AM)

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Complete: RTS Release 9.9.1 (3/1/2021 @ 5:45AM)

Good morning, The deployment of the RTS system updates were completed as of 5:45 AM this morning, 3/1/2021. Thank you, Texas Department of Motor Vehicles IT Department   Source: Tax Assessor-Collectors Complete: RTS Release 9.9.1 (3/1/2021 @ 5:45AM)

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Complete: eLicensing Release 9.9.2 (2/28/2021 @ 12:15 AM)

Good morning, The deployment of the eLicensing system updates were completed as of 12:15 AM this morning, 2/28/2021. Thank you, Texas Department of Motor Vehicles IT Department     Source: Dealers and Manufacturers Complete: eLicensing Release 9.9.2 (2/28/2021 @ 12:15 AM)

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Resolved: Technical Issues Processing Payments (2/26/2021 @ 3:50PM)

Good afternoon, The TxDMV Data Center Services vendor has resolved the statewide issue that prevented users from processing payments. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department   … Continue reading

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