Author Archives: TxDMV

Resolved: Statewide Network Issues (11/10/21 11:25AM)

Posted on November 10, 2021 by TxDMV

Good morning, The network outage identified earlier was due to an outage on the Verizon carrier network. The outage was limited to TAC offices that are serviced by Verizon LTE. Verizon services have been restored and we have confirmed that … Continue reading →

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Initial Notification: Statewide Network Issues (11/10/21 9:20AM)

Posted on November 10, 2021 by TxDMV

Good afternoon, TxDMV is currently experiencing network connectivity issues.  TxDMV staff are currently troubleshooting these network issues.  We will send an update once the network issues have been resolved. We apologize for the inconvenience and any impact on you or … Continue reading →

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TxDMV Holiday Hours – Veterans Day 2021

Posted on November 9, 2021 by TxDMV

In observance of Veterans Day, the Texas Department of Motor Vehicles (TxDMV) will be closed on Thursday, Nov. 11.   Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours … Continue reading →

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Texas by Texas and Internet Vehicle Title and Registration Service Online Renewal and Reports

Posted on November 8, 2021 by TxDMV

Please review and distribute as appropriate. This is a follow up to a communication on August 27, 2021, regarding the deployment of the Texas by Texas (TxT) application for online registration renewal. The Texas Department of Motor Vehicles (TxDMV), in … Continue reading →

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2021 Motor Carrier Division Customer Satisfaction Survey

Posted on November 8, 2021 by TxDMV

Motor Carrier Customer Satisfaction Survey Help MCD improve performance by taking this brief Customer Satisfaction Survey to let us know how we’re doing and what areas we need to focus on in the future. Take it anytime between now and … Continue reading →

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Resolved: RTS Access Issue (11/8/2021 @ 10:55 AM)

Posted on November 8, 2021 by TxDMV

Good morning, An issue had been reported where users were unable to access RTS. Support staff investigated the issue and report that the issue has now been resolved.     We apologize for the inconvenience and any impact on you or … Continue reading →

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Red Flag Referral Submissions

Posted on November 4, 2021 by TxDMV

                     Please review and distribute as appropriate. In order to strengthen Texas Department of Motor Vehicles (TxDMV) efforts to prevent and detect fraud, waste, and abuse, the Enforcement Division is streamlining functions pertaining to the Red Flag Referral process. The … Continue reading →

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Resolved: webDEALER Service Disruption 12:00PM – 12:30PM today. (11/02/21 12:25PM)

Posted on November 2, 2021 by TxDMV

Good afternoon, webDEALER emergency maintenance has been completed.  The webDEALER system is now available.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading →

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Service Disruption 12:00PM – 12:30PM today. (11/02/21 12:25PM)

Initial Notification: webDEALER Service Disruption 12:00PM – 12:30PM today. (11/02/21 10:30 AM)

Posted on November 2, 2021 by TxDMV

Good morning, The webDEALER system will be undergoing emergency maintenance this afternoon, Tuesday November 2, from 12:00PM to 12:30PM.  You may experience intermittent connectivity to the webDEALER system during the maintenance window. As a reminder, if you are unable to … Continue reading →

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Service Disruption 12:00PM – 12:30PM today. (11/02/21 10:30 AM)

Resolved: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 8:55PM)

Posted on November 2, 2021 by TxDMV

Good evening, webDEALER emergency maintenance has been completed.  The webDEALER system is now available.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading →

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 8:55PM)

Update: webDEALER Service Disruption 6:30PM – 7:00PM today. Maintenance is ongoing. (11/01/21 7:20 PM)

Posted on November 2, 2021 by TxDMV

Good afternoon, The webDEALER system emergency maintenance work commenced at 6:30PM this evening, Monday November 1, and is still ongoing.  The maintenance window is now being extended beyond 7:00PM.  You may experience webDEALER intermittent connectivity during the maintenance window as … Continue reading →

Posted in Dealers and Manufacturers | Comments Off on Update: webDEALER Service Disruption 6:30PM – 7:00PM today. Maintenance is ongoing. (11/01/21 7:20 PM)

Initial Notification: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 6:20 PM)

Posted on November 1, 2021 by TxDMV

Good afternoon, The webDEALER system will be undergoing emergency maintenance this evening, Monday November 1, from 6:30PM to 7:00PM.  webDEALER will not be available during the maintenance window. As a reminder, if you are unable to print buyer’s tags, you … Continue reading →

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 6:20 PM)

MCCS and eLINC: Address Verification Issues Resolved

Posted on November 1, 2021 by TxDMV

Important Notice The address verification issues within MCCS and eLINC have been resolved.   Contact TxDMV’s Credentialing Section at 1-800-299-1700, option 3 for more information. We apologize for the earlier inconvenience.      Source: Motor Carriers MCCS and eLINC: Address Verification … Continue reading →

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MCCS and eLINC: Address Verification Issues CORRECTION

Posted on November 1, 2021 by TxDMV

Correction: Important Notice TxDMV is currently experiencing technical issues with the address verification within MCCS and eLINC. We are currently working to resolve this issue.  The earlier message had an incorrect contact. Contact TxDMV’s Credentialing Section at 1-800-299-1700, option 3 … Continue reading →

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MCCS and eLINC: Address Verification Issues

Posted on November 1, 2021 by TxDMV

Important Notice TxDMV is currently experiencing technical issues with the address verification within MCCS and eLINC. We are currently working to resolve this issue.  You may contact Commercial Fleet Services at 1-800-299-1700, option 5 for more information. The TxDMV regrets … Continue reading →

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FY 2022 County Equipment Requests and FY 2021 Charges

Posted on October 25, 2021 by TxDMV

                                FY 2022 County Equipment Requests and FY 2021 Charges Please review and distribute as appropriate. The FY 2022 request period for additional workstations begins Monday, November 1, 2021.  PLEASE NOTE:  If you submitted a request in November 2020 … Continue reading →

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TxDMV Board Meeting – October 29, 2021

Posted on October 25, 2021 by TxDMV

Board Meeting Friday, October 29, 2021 – 8:00 a.m. THE PUBLIC PHYSICAL LOCATION WITH PRESIDING OFFICER:Texas Department of Motor Vehicles4000 Jackson Ave., Building 1, Lone Star RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings … Continue reading →

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October 2021 Motor Vehicle Title Manual Update

Posted on October 15, 2021 by TxDMV

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading →

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October 2021 NMVTIS Guide Update

Posted on October 15, 2021 by TxDMV

Please review and distribute as appropriate. The latest update to the NMVTIS Guide (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or suggestions … Continue reading →

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October 2021 Registration Manual Update

Posted on October 15, 2021 by TxDMV

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. The department welcomes your feedback and encourages you to email any … Continue reading →

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Joint Webinar Reminder

Posted on October 14, 2021 by TxDMV

Please review and distribute as appropriate. This is being sent as a friendly reminder that the Texas Department of Motor Vehicles (TxDMV) will host a webinar to provide information on how the Enforcement Division and the Vehicle Titles and Registration … Continue reading →

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Resolved: Cognos Reporting Unavailable (10/14/2021 12:30 PM)

Posted on October 14, 2021 by TxDMV

Good afternoon, The Cognos system experienced an issue beginning at approximately 12:10PM where reports could not be generated.  Support Staff have since addressed the issue and it was resolved by 12:20PM.  Cognos reporting functionality has been restored. We apologize for … Continue reading →

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VTR & Enforcement Divisions – Roles and Responsibilities

Posted on October 8, 2021 by TxDMV

To: Tax Assessor-Collector Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) strives to continually enhance our partnership with the county tax offices through transparency and communication. As part of this effort, we would like to … Continue reading →

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Second Notification: Scheduled TxIRP Maintenance, Friday, Oct. 8, 7 p.m. – midnight

Posted on October 8, 2021 by TxDMV

*REMINDER* Important Information: No TxIRP Availability During Maintenance The Texas apportioned registration system, TxIRP, will undergo scheduled maintenance and will be unavailable beginning on Friday, Oct. 8, at 7 p.m. through midnight. We apologize for any inconvenience. For questions, please contact … Continue reading →

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Update: Cognos Monthly Funds Report (10/07/2021 01:50 PM)

Posted on October 7, 2021 by TxDMV

Good afternoon,   Update to previous notification published on October 4th, 2021. The Cognos Monthly Funds report is currently not including TERP fees. In order to address this issue, please be advised that TxDMV will run a monthly report update … Continue reading →

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