Author Archives: TxDMV

Resolved: eLICENSING System Slowness

Posted on July 17, 2020 by TxDMV

Good afternoon, The Texas Department of Motor Vehicles, has resolved the eLicensing system slowness. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department     Source: Dealers … Continue reading →

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Initial Notification: eLICENSING System slowness

Posted on July 17, 2020 by TxDMV

Good afternoon, The Texas Department of Motor Vehicles vendor Salesforce, has reported that the eLicensing system is experiencing system slowness. Due to this, users may be experiencing intermittent issues when processing transactions. Salesforce support staff are working to resolve the issue.  Thank … Continue reading →

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July 2020 Motor Vehicle Title Manual Update

Posted on July 17, 2020 by TxDMV

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. The department welcomes your feedback and encourages you to email any … Continue reading →

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July 2020 Registration Manual Update

Posted on July 17, 2020 by TxDMV

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading →

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Resolved: Network Issue (7/15/2020 @ 10:35AM)

Posted on July 15, 2020 by TxDMV

Good morning, The webDEALER login issue has been resolved. If you require additional assistance, please call our Customer Service Department to open a Remedy ticket.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into … Continue reading →

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Annual County Fee Changes for FY 2021

Posted on July 15, 2020 by TxDMV

Please review and distribute as appropriate. Annual County Fee Changes for 2021 Please review the attached information regarding the imposition of calendar year 2021 optional county fees.  We ask that you provide your response no later than Tuesday, September 1st, … Continue reading →

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Initial Notification: Network Issue (7/15/20200 @ 9:35 AM)

Posted on July 15, 2020 by TxDMV

Good morning,   An issue has been reported where some users are unable to log into webDEALER. Support staff are working to resolve the issue. An update will be sent by 12:00 PM or as more information becomes available.   As … Continue reading →

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Resolved: Cognos Reports Available (7/14/2020 @ 3:00PM)

Posted on July 14, 2020 by TxDMV

Good afternoon, The Cognos Week/Month-to-Date and the Inventory Transaction Reports were available for viewing as of 3:00 PM this afternoon, 7/14/2020.  Thank you, Texas Department of Motor VehiclesIT Services Division   Source: Tax Assessor-Collectors Resolved: Cognos Reports Available (7/14/2020 @ 3:00PM)

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Resolved: Network Issue (7/14/2020 @ 3:15 PM)

Posted on July 14, 2020 by TxDMV

Good afternoon, The webDEALER and RTS login issue has been resolved. If you are having a login problem, please clear your browser cache by following the steps below:  To clear the cache in Internet Chrome, follow these steps:  Click the settings … Continue reading →

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Update: Network Issue (7/14/20200 @ 1:20PM)

Posted on July 14, 2020 by TxDMV

Good afternoon,   Support staff continue working to resolve the network issue where some users are unable to log into webDEALER and MVInet systems.   As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down … Continue reading →

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July 2020 Salvage/Nonrepairable Motor Vehicle Manual Update

Posted on July 14, 2020 by TxDMV

Please review and distribute as appropriate. The latest update to the Salvage/Nonrepairable Motor Vehicle Manual (attached) is now available via Registration and Title System workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or … Continue reading →

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Initial Notification: Cognos Reports Delayed (7/14/20200 @ 11:52 AM)

Posted on July 14, 2020 by TxDMV

Good morning,   Due to the RTS nightly batch issues on 7/13/2020 and 7/14/2020 the Week/Month-to-Date and the Inventory Transaction Report will be delayed and should be viewable by 1:00 PM.   Thank you,   Texas Department of Motor Vehicles … Continue reading →

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Initial Notification: Network Issue (7/14/20200 @ 10:50 AM)

Posted on July 14, 2020 by TxDMV

Good morning,   An issue has been reported where some users are unable to log into the following systems:   webDEALER MVI RTS   Support staff are working to resolve the issue. An update will be sent by 1:00 PM … Continue reading →

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Initial Notification: Network Issue (7/14/20200 @ 11:00 AM)

Posted on July 14, 2020 by TxDMV

Good morning,   An issue has been reported where some users are unable to log into the following systems:   webDEALER MVI   Support staff are working to resolve the issue. An update will be sent by 1:00 PM or … Continue reading →

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Congratulations Tarrant County!

Posted on July 13, 2020 by TxDMV

Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) congratulates Tarrant County on achieving the exciting milestone of processing their one-millionth webDEALER application! The title application was approved on July 13, 2020, for a 2018 Ford … Continue reading →

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Complete: DCS SDC NetScaler Migration on 7/12/2020

Posted on July 12, 2020 by TxDMV

Good afternoon, The NetScaler Migration was completed as of 11:51 AM this morning, Sunday, July 12, 2020. If you experience new issues after the maintenance window, please contact the TxDMV Customer Service department. Thank you, Texas Department of Motor Vehicles … Continue reading →

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Initial Notification: DCS SDC NetScaler Migration on 7/12/2020

Posted on July 10, 2020 by TxDMV

Good afternoon, On Sunday, July 12, 2020, Texas Department of Motor Vehicles (TxDMV) resources will be performing system maintenance. If during this maintenance window you experience trouble logging into one of the systems listed below please try logging in again later. The duration of … Continue reading →

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Texas Communities Combat Crime Thanks to New Grant Funding

Posted on July 9, 2020 by TxDMV

NEWS RELEASE Texas Communities Combat Crime Thanks to New Grant Funding  You can protect yourself from auto burglary and theft (AUSTIN, Texas – July 9, 2020) Watch out, auto burglars and thieves! Texas communities are fighting back. At its board … Continue reading →

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Salvage Motor Vehicle Dealer Training – Webinar

Posted on July 8, 2020 by TxDMV

Salvage Motor Vehicle Dealers and Industry: Please join us online for our Salvage Motor Vehicle Dealer Training Webinar.  Date: July 22, 2020 Time: 9:00 am – 12:00 pm Webinar platform – GoToWebinar This presentation will be a specific overview of … Continue reading →

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TxDMV publishes rule proposals in the June 26, 2020, issue of the Texas Register

Posted on July 8, 2020 by TxDMV

  The Texas Department of Motor Vehicles (TxDMV) has proposed rules in the June 26, 2020, issue of the Texas Register. The proposed language is available on TxDMV’s website at https://www.txdmv.gov/general-counsel/proposed-and-adopted-rules. The proposals are posted for public comment until 5:00 … Continue reading →

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Resolved: RTS ACH Issue 7/3/2020 2:40 PM

Posted on July 3, 2020 by TxDMV

Good morning,   The RTS process for ACH transfers has been resolved.   We apologize for the inconvenience and any impact on you or your customers.   Thank you,    Texas Department of Motor Vehicles IT Department          … Continue reading →

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Reminder Notification: Scheduled TxPROS Maintenance, Sunday July 5, 8 a.m. – 4 p.m.

Posted on July 3, 2020 by TxDMV

The Texas Permitting and Routing Optimization System (TxPROS) will undergo scheduled maintenance Sunday, July 5. The system is scheduled to be unavailable starting at 8 a.m. CST until 4 p.m. We apologize for any inconvenience. You will be notified when … Continue reading →

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Waiver of Texas Vehicle Title and Registration Requirements

Posted on July 3, 2020 by TxDMV

NEWS RELEASE Temporary Waiver of Vehicle Title and Registration Requirements Remains in Effect (AUSTIN, Texas – July 3, 2020) Texans still get a break from certain vehicle title and registration requirements due to the COVID-19 pandemic. The temporary waiver announced … Continue reading →

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Initial Notification: RTS ACH Issue 7/2/2020 8:25 AM

Posted on July 2, 2020 by TxDMV

Good morning,   The RTS process for ACH transfers failed 6/30 and 7/1.  We are working to resolve this issue.   Thank you,    Texas Department of Motor Vehicles IT Department          Source: Tax Assessor-Collectors Initial Notification: RTS … Continue reading →

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Updated Reports for Impacted County Closure Transactions

Posted on June 30, 2020 by TxDMV

Please review and distribute as appropriate. This is a follow-up to the communication sent on June 19, 2020, regarding issues identified with county closure transactions. The COGNOS Funds Remittance Report is being updated tonight to reflect the correct summary remittance … Continue reading →

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