Author Archives: TxDMV

Regional Offices Reopening for In-Person Transactions

Posted on May 24, 2020 by TxDMV

NEWS RELEASE Regional Offices Reopening for In-Person Transactions  Temporary waiver of vehicle title and registration requirements remains in effect (AUSTIN, Texas – May 24, 2020) The Texas Department of Motor Vehicles (TxDMV) will reopen some of its regional service centers beginning … Continue reading →

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TxDMV Holiday Hours – Memorial Day 2020

Posted on May 22, 2020 by TxDMV

In observance of Memorial Day, all Texas Department of Motor Vehicles (TxDMV) services and support by mail, email and phone will be closed on Monday, May 25, 2020.  COVID-19 Closures: As of Friday, May 22, 2020, TxDMV offices remain closed to the public … Continue reading →

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Resolved: eLICENSING System Degradation – (5/21/2020 @ 4:27 PM)

Posted on May 21, 2020 by TxDMV

Good afternoon, The Texas Department of Motor Vehicles, has resolved the eLicensing system degradation. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department     Source: Dealers … Continue reading →

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Resolved: RTS available (5/21/2020 @ 4:27 PM)

Posted on May 21, 2020 by TxDMV

Good afternoon, The RTS system was available as of 4:27 PM this afternoon, 5/21/2020. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor VehiclesIT Department         … Continue reading →

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Initial Notification: eLICENSING System Degradation – (5/21/2020 @ 3:20 PM)

Posted on May 21, 2020 by TxDMV

Good afternoon, An issue has been identified with the eLICENSING system.  Support staff are working to identify and resolve the issue. An update will be sent by 4:20 PM this afternoon, 5/21/2020. We apologize for the inconvenience and any impact on … Continue reading →

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Initial Notification: RTS unavailable (5/21/2020 @ 3:20 PM)

Posted on May 21, 2020 by TxDMV

Good afternoon, An issue has been identified with the RTS system.  Support staff are working to identify and resolve the issue. An update will be sent by 4:30 PM this afternoon, 5/21/2020. We apologize for the inconvenience and any impact on … Continue reading →

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Initial Notification: eLICENSING System Degradation – (5/21/2020 @ 1:25 PM)

Posted on May 21, 2020 by TxDMV

Good afternoon, An issue has been identified with the eLICENSING system.  Support staff are working to identify and resolve the issue. An update will be sent by 3:25 PM this afternoon, 5/21/2020. We apologize for the inconvenience and any impact on … Continue reading →

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Initial Notification: RTS unavailable (5/21/2020 @ 12:30 PM)

Posted on May 21, 2020 by TxDMV

Good afternoon, An issue has been identified with the RTS system.  Support staff are working to identify and resolve the issue. An update will be sent by 2:30 PM this afternoon, 5/21/2020. We apologize for the inconvenience and any impact on … Continue reading →

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TxDMV Customer Satisfaction Survey

Posted on May 19, 2020 by TxDMV

Dear TxDMV customers and stakeholders: As a state agency focused on providing premier customer service, the Texas Department of Motor Vehicles is always seeking feedback on its performance. The department is launching a new customer satisfaction survey designed to capture … Continue reading →

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Resolved: eLICENSING System Degradation – (5/19/2020 @ 2:48 PM)

Posted on May 19, 2020 by TxDMV

Good afternoon, The Texas Department of Motor Vehicles vendor Salesforce, has resolved the eLicensing system degradation. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department     … Continue reading →

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Initial Notification: eLICENSING System Degradation – (5/19/2020 @ 2:12 PM)

Posted on May 19, 2020 by TxDMV

Good afternoon, The Texas Department of Motor Vehicles vendor Salesforce, has reported that the eLicensing system is experiencing system degradation. Due to this issue, users may be experiencing slowness when processing transactions. Salesforce support staff are working to resolve the issue.  Thank you, … Continue reading →

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Complete: MCCS Release 9.6.2 (5/17/2020 @ 12:02 AM)

Posted on May 17, 2020 by TxDMV

Good morning, The deployment of the MCCS updates were completed as of 12:02 this morning, 5/17/2020. Thank you, TxDMV IT Department of Motor Vehicles         Source: Motor Carriers Complete: MCCS Release 9.6.2 (5/17/2020 @ 12:02 AM)

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Complete: eLicensing Release 9.6.2 (5/17/2020 @ 12:02 AM)

Posted on May 17, 2020 by TxDMV

Good morning, The deployment of the eLicensing updates were completed as of 12:02 this morning, 5/17/2020. Thank you, TxDMV IT Department of Motor Vehicles         Source: Dealers and Manufacturers Complete: eLicensing Release 9.6.2 (5/17/2020 @ 12:02 AM)

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Complete: RTS/webDEALER Release 9.6.2 (5/17/2020 @ 12:02 AM)

Posted on May 17, 2020 by TxDMV

Good morning, The deployment of the RTS/webDEALER updates were completed as of 12:02 this morning, 5/17/2020. Thank you, TxDMV IT Department of Motor Vehicles         Source: Tax Assessor-Collectors Complete: RTS/webDEALER Release 9.6.2 (5/17/2020 @ 12:02 AM)

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Identified Issues Related to County Closure Transactions

Posted on May 15, 2020 by TxDMV

Please review and distribute as appropriate. Programming changes with the Registration and Title System Release 9.6.1 introduced functionality to allow a county tax office to process transactions on behalf of a closed county tax office by selection of the County … Continue reading →

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webDEALER Programming Changes for Delinquent Sales Tax Penalty

Posted on May 15, 2020 by TxDMV

Please review and distribute as appropriate. In support of Governor Greg Abbott’s waiver on the time in which to apply for title and delinquent transfer penalty, the Comptroller of Public Accounts (CPA) provided an extension for when motor vehicle sales … Continue reading →

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Motor Carrier Mover Training – Webinar

Posted on May 15, 2020 by TxDMV

Attention Household Goods Motor Carriers: Please join us online Thursday, May 28, 2020 from 8:30 a.m. to 12:30 p.m. for our Mover Training Seminar.  We will be using the GoToWebinar platform to provide information on issues that concern you and … Continue reading →

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Resolved: TxIRP Processing Transaction Issues

Posted on May 14, 2020 by TxDMV

Good afternoon, The Texas International Registration Plan (TxIRP) System is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, TxDMV ITDepartment of Motor Vehicles    Source: Motor Carriers Resolved: TxIRP Processing Transaction Issues

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TxIRP Processing Transaction Issues

Posted on May 14, 2020 by TxDMV

Good morning, The Texas Department of Motor Vehicles has received reports that some users are experiencing issues when processing transactions in the Texas International Registration Plan (TxIRP) System. Support staff are working to resolve the issue.  Thank you, Texas Department of Motor Vehicles IT … Continue reading →

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Salvage Motor Vehicle Dealer Training Webinar

Posted on May 14, 2020 by TxDMV

Salvage Motor Vehicle Dealers and Industry: We are pleased to announce our first Salvage Motor Vehicle Dealer Training Webinar.  Date: May 27, 2020 Time: 9:00 am – 12:00 pm Webinar platform – GoToWebinar This presentation will be a specific overview … Continue reading →

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Reminder: RTS/webDEALER Release 9.6.2 (5/16/2020 @ 6:00 PM)

Posted on May 13, 2020 by TxDMV

Good morning,   Over the weekend of May 15, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration Titling System (RTS) and the webDEALER system. During the deployment of the new release you may experience intermittent connectivity issues to … Continue reading →

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Reminder: eLicensing Release 9.6.2 (5/16/2020 @ 10:00 PM)

Posted on May 13, 2020 by TxDMV

Good morning,   Over the weekend of May 15, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing system. During the deployment of the new release you may experience intermittent connectivity issues to the following applications:   Starting Saturday … Continue reading →

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Reminder: MCCS Release 9.6.2 (5/16/2020 @ 7:00 PM)

Posted on May 13, 2020 by TxDMV

Good morning,   Over the weekend of May 15, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the MCCS system. During the deployment of the new release you may experience intermittent connectivity issues to the following applications:   Starting … Continue reading →

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Initial Notification: RTS Maintenance (5/12/2020 @ 6:30 PM)

Posted on May 12, 2020 by TxDMV

Good evening,   ITSD will be performing RTS maintenance from 6:30 PM to 9:30 PM CST tonight. We apologize for the inconvenience and any impact on you or your customers.   Thank you,   Texas Department of Motor Vehicles IT … Continue reading →

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New Extended Intrastate Trailer Fleet Registration Available

Posted on May 12, 2020 by TxDMV

HB 1262 passed by the 86th Texas Legislature (2019) allows for a new Extended Intrastate Trailer Fleet Registration. Effective May 14, 2020, trailers, semi-trailers, or travel trailers of less than 7,500 pounds gross weight that are not subject to safety … Continue reading →

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