Author Archives: TxDMV

Resolved: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 8:55PM)

Good evening, webDEALER emergency maintenance has been completed.  The webDEALER system is now available.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Resolved: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 8:55PM)

Update: webDEALER Service Disruption 6:30PM – 7:00PM today. Maintenance is ongoing. (11/01/21 7:20 PM)

Good afternoon, The webDEALER system emergency maintenance work commenced at 6:30PM this evening, Monday November 1, and is still ongoing.  The maintenance window is now being extended beyond 7:00PM.  You may experience webDEALER intermittent connectivity during the maintenance window as … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Update: webDEALER Service Disruption 6:30PM – 7:00PM today. Maintenance is ongoing. (11/01/21 7:20 PM)

Initial Notification: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 6:20 PM)

Good afternoon, The webDEALER system will be undergoing emergency maintenance this evening, Monday November 1, from 6:30PM to 7:00PM.  webDEALER will not be available during the maintenance window. As a reminder, if you are unable to print buyer’s tags, you … Continue reading

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: webDEALER Service Disruption 6:30PM – 7:00PM today. (11/01/21 6:20 PM)

MCCS and eLINC: Address Verification Issues Resolved

Important Notice The address verification issues within MCCS and eLINC have been resolved.   Contact TxDMV’s Credentialing Section at 1-800-299-1700, option 3 for more information. We apologize for the earlier inconvenience.      Source: Motor Carriers MCCS and eLINC: Address Verification … Continue reading

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MCCS and eLINC: Address Verification Issues CORRECTION

Correction: Important Notice TxDMV is currently experiencing technical issues with the address verification within MCCS and eLINC. We are currently working to resolve this issue.  The earlier message had an incorrect contact. Contact TxDMV’s Credentialing Section at 1-800-299-1700, option 3 … Continue reading

Posted in Motor Carriers | Comments Off on MCCS and eLINC: Address Verification Issues CORRECTION

MCCS and eLINC: Address Verification Issues

Important Notice TxDMV is currently experiencing technical issues with the address verification within MCCS and eLINC. We are currently working to resolve this issue.  You may contact Commercial Fleet Services at 1-800-299-1700, option 5 for more information. The TxDMV regrets … Continue reading

Posted in Motor Carriers | Comments Off on MCCS and eLINC: Address Verification Issues

FY 2022 County Equipment Requests and FY 2021 Charges

                                FY 2022 County Equipment Requests and FY 2021 Charges Please review and distribute as appropriate. The FY 2022 request period for additional workstations begins Monday, November 1, 2021.  PLEASE NOTE:  If you submitted a request in November 2020 … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on FY 2022 County Equipment Requests and FY 2021 Charges

TxDMV Board Meeting – October 29, 2021

Board Meeting Friday, October 29, 2021 – 8:00 a.m. THE PUBLIC PHYSICAL LOCATION WITH PRESIDING OFFICER:Texas Department of Motor Vehicles4000 Jackson Ave., Building 1, Lone Star RoomAustin, Texas 78731 Link to Meeting Agenda TxDMV Board, committee, and advisory committee meetings … Continue reading

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October 2021 Motor Vehicle Title Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on October 2021 Motor Vehicle Title Manual Update

October 2021 NMVTIS Guide Update

Please review and distribute as appropriate. The latest update to the NMVTIS Guide (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or suggestions … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on October 2021 NMVTIS Guide Update

October 2021 Registration Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. The department welcomes your feedback and encourages you to email any … Continue reading

Posted in Motorist Services | Comments Off on October 2021 Registration Manual Update

Joint Webinar Reminder

Please review and distribute as appropriate. This is being sent as a friendly reminder that the Texas Department of Motor Vehicles (TxDMV) will host a webinar to provide information on how the Enforcement Division and the Vehicle Titles and Registration … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Joint Webinar Reminder

Resolved: Cognos Reporting Unavailable (10/14/2021 12:30 PM)

Good afternoon, The Cognos system experienced an issue beginning at approximately 12:10PM where reports could not be generated.  Support Staff have since addressed the issue and it was resolved by 12:20PM.  Cognos reporting functionality has been restored. We apologize for … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Cognos Reporting Unavailable (10/14/2021 12:30 PM)

VTR & Enforcement Divisions – Roles and Responsibilities

To: Tax Assessor-Collector Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) strives to continually enhance our partnership with the county tax offices through transparency and communication. As part of this effort, we would like to … Continue reading

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Second Notification: Scheduled TxIRP Maintenance, Friday, Oct. 8, 7 p.m. – midnight

*REMINDER* Important Information: No TxIRP Availability During Maintenance The Texas apportioned registration system, TxIRP, will undergo scheduled maintenance and will be unavailable beginning on Friday, Oct. 8, at 7 p.m. through midnight. We apologize for any inconvenience. For questions, please contact … Continue reading

Posted in Motor Carriers | Comments Off on Second Notification: Scheduled TxIRP Maintenance, Friday, Oct. 8, 7 p.m. – midnight

Update: Cognos Monthly Funds Report (10/07/2021 01:50 PM)

Good afternoon,   Update to previous notification published on October 4th, 2021. The Cognos Monthly Funds report is currently not including TERP fees. In order to address this issue, please be advised that TxDMV will run a monthly report update … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Update: Cognos Monthly Funds Report (10/07/2021 01:50 PM)

Scheduled MCCS Maintenance delayed

Important Information: Scheduled MCCS Maintenance Delayed Maintenance for the Motor Carrier Credentialing System (MCCS) that had been scheduled for Thursday, Oct. 7, has been delayed. It will be rescheduled for a future date. For questions, please contact Credentialing Services Office … Continue reading

Posted in Motor Carriers | Comments Off on Scheduled MCCS Maintenance delayed

Scheduled MCCS Maintenance, Thursday, Oct. 7, 5:15 p.m. – 10:15 p.m.

Important Information: No MCCS Availability During Maintenance The Motor Carrier Credentialing System (MCCS) will undergo scheduled maintenance and will be unavailable beginning on Thursday, Oct. 7, at 5:15 p.m. through 10:15 p.m. We apologize for any inconvenience. For questions, please … Continue reading

Posted in Motor Carriers | Comments Off on Scheduled MCCS Maintenance, Thursday, Oct. 7, 5:15 p.m. – 10:15 p.m.

Initial Notification: Scheduled TxIRP Maintenance, Friday, Oct. 8, 7 p.m. – midnight

Important Information: No TxIRP Availability During Maintenance The Texas apportioned registration system, TxIRP, will undergo scheduled maintenance and will be unavailable beginning on Friday, Oct. 8, at 7 p.m. through midnight. We apologize for any inconvenience. For questions, please contact the … Continue reading

Posted in Motor Carriers | Comments Off on Initial Notification: Scheduled TxIRP Maintenance, Friday, Oct. 8, 7 p.m. – midnight

Initial Notification: Cognos Monthly Funds Report (10/04/2021 11:30 AM)

Good morning, The Cognos Monthly Funds report is currently not including TERP fees. In order to address this issue, please be advised that TxDMV has a planned report update scheduled for the evening of Thursday, October 14, 2021.  Please plan … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Cognos Monthly Funds Report (10/04/2021 11:30 AM)

Resolved: Statewide Network Issues (09/28/2021 4:20 PM)

Good afternoon, The network connectivity issues have now been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     Source: Tax Assessor-Collectors Resolved: Statewide Network Issues … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Statewide Network Issues (09/28/2021 4:20 PM)

Initial Notification: Statewide Network Issues (09/28/2021 3:55 PM)

Good afternoon, TxDMV is currently experiencing network connectivity issues.  TxDMV staff are currently troubleshooting these network issues.  We will send an update once the network issues have been resolved. We apologize for the inconvenience and any impact on you or … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Statewide Network Issues (09/28/2021 3:55 PM)

Resolved: RTS Inventory Action Report & Placard Issuance (09/28/2021 08:12 AM)

Good morning,   The RTS transaction completion issue impacting inventory, placard issuance and the RTS Inventory Action Report has now been resolved. We apologize for any inconvenience caused for you or your customers.   Thank you,   Texas Department of … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Inventory Action Report & Placard Issuance (09/28/2021 08:12 AM)

Informational: Issue: RTS Inventory Action Report & Placard Issuance (09/27/2021 12:20PM)

Good afternoon,   Current Issue: A RTS transaction completion process is not deleting inventory correctly and is impacting placard issuance, causing the RTS Inventory Action Report to be out of sync. Current Workaround: Counties issuing placards should issue from their … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Informational: Issue: RTS Inventory Action Report & Placard Issuance (09/27/2021 12:20PM)

Performance Quality Recognition Program Application Reminder

Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) is currently accepting applications for the Performance Quality Recognition Program.  The deadline for submission is October 31. The TxDMV understands the importance of the services you provide, … Continue reading

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