Category Archives: Dealers and Manufacturers

Resolved: webDealer e-Plate Timeouts (08/14/2025 @ 3:40 PM)

Good afternoon, The e-Plate timeout issue has been resolved. Thank you, Texas Department of Motor Vehicles IT Services Division       Source: Dealers and Manufacturers Resolved: webDealer e-Plate Timeouts (08/14/2025 @ 3:40 PM)

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Initial Notifacation: webDEALER e-Plate Timeouts (08/14/2025 @ 3:10 PM)

Good afternoon, The Texas Department of Motor Vehicles has received reports that e-Plate is experiencing timeout issues.  Support Staff are working to resolve the issue. An update will be provided once the issue has been resolved. Thank you, Texas Department … Continue reading

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Inventory Management System (IMS) Features & Resources

The Texas Department of Motor Vehicles (TxDMV) has made new system features and performance improvements to the Inventory Management System (IMS). These enhancements, which refine inventory transfer functionalities, will significantly improve the user experience. Attached is the Inventory Management System … Continue reading

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County Connectivity and Processing Issues in webDEALER

The department is aware that counties are experiencing issues with webDEALER when attempting to review, group and approve title transactions. We understand that this is affecting processing efficiency and turnaround times.  Please be assured that our team is actively working … Continue reading

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webDEALER and ePLATE Resource Guides

The Texas Department of Motor Vehicles (TxDMV) has created additional resource guides to help support your business with changes related to House Bill 718 (HB 718).  The Title Application Processing Guidelines document outlines which title application transactions can and should … Continue reading

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Opening of the TxDMV Dallas South Regional Service Center

The Texas Department of Motor Vehicles (TxDMV), Vehicle Title and Registration Division, is pleased to formally announce the opening of the new Dallas South Regional Service Center, effective Wednesday, July 30, 2025. Location: Dallas South Regional Service Center 562 East … Continue reading

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TxDMV publishes an emergency rulemaking in the July 25, 2025, issue of the Texas Register, effective July 10, 2025.

The Texas Department of Motor Vehicles (TxDMV) has published an emergency rulemaking in the July 25, 2025, issue of the Texas Register. Language is available on TxDMV’s website at https://www.TxDMV.gov/general-counsel/proposed-and-adopted-rules-2025. The emergency rulemaking includes: revisions to 43 Texas Administrative Code, … Continue reading

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TxDMV publishes rule proposals in the July 25, 2025, issue of the Texas Register.

The Texas Department of Motor Vehicles (TxDMV) has proposed rules in the July 25, 2025, issue of the Texas Register. A summary of the proposed rules and the proposed language is available on TxDMV’s website at https://www.TxDMV.gov/general-counsel/proposed-and-adopted-rules-2025. The proposals are … Continue reading

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Process for Obtaining Exempt Plates for Vehicles Sold to Exempt Entities

This message is to provide guidance on the proper process for obtaining exempt license plates for vehicles sold to qualifying exempt entities, such as governmental agencies or other organizations eligible for exempt registration under Texas law. Step-by-Step Process: Confirm Exempt … Continue reading

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UPDATE – Internet Down Receipt Increase

Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) acknowledges that the transition to metal plates presents a learning curve for dealers. To support this transition, we have increased your internet down receipt allocation. This adjustment … Continue reading

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webDEALER 25.3 Addendum (07/02/2025 @ 12:20 PM)

Good afternoon, On the evening of June 30, 2025, the Texas Department of Motor Vehicles (TxDMV) updateed the webDEALER System with Release 25.3 which contains the content summarized below.  Enhancements: •   General Updates •   Plate Assignment Process in ePLATE •  … Continue reading

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UPDATE Notification: webDealer Unavailable (07/02/2025 @ 12:10 AM)

Good afternoon, The Texas Department of Motor Vehicles has received reports that the webDealersystem is unavailable for some counties. Support staff are working to resolve the issue.  Update 07/02/2025 @ 12:10 PM Some counties experienced a vendor related internet outage … Continue reading

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Initial Notification: webDealer Unavailable (07/02/2025 @ 8:30 AM)

Good morning,      The Texas Department of Motor Vehicles has received reports that the webDealer     system is unavailable for some counties. Support staff are working to resolve the issue.       We apologize for the inconvenience and any … Continue reading

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Completed: eLICENSING Release 25.3 (06/30/2025 @ 6:15 PM)

Good morning, The deployment of the eLICENSING system update was completed as of 6:15 PMlast evening, Monday, 06/30/2025. Thank you, Texas Department of Motor VehiclesIT Services Division     Source: Dealers and Manufacturers Completed: eLICENSING Release 25.3 (06/30/2025 @ 6:15 … Continue reading

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Completed: webDEALER Release 25.3 (06/30/2025 @ 11:15 PM)

Good morning, The deployment of the webDEALER system update was completed as of 11:15 PM lastevening, Monday, 06/30/2025. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon … Continue reading

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eLICENSING 25.3 Release Notes (07/01/2025 @ 5:00 PM)

Good afternoon, On Saturday, June 28, 2025, the Texas Department of Motor Vehicles (TxDMV) will update the eLICENSING System with Release 25.3 which contains the content summarized below. eLICENSING Business Reported Issues: Motor Vehicles Division                         •  Addition of new … Continue reading

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HB 718 Support Resources Available for Dealers

The Texas Department of Motor Vehicles (TxDMV) understands the transition from temporary tags to metal plates required by House Bill 718 brings new processes and questions for dealers operating across the state. We are here to ensure your businesses have … Continue reading

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Final Reminder: webDEALER Release 25.3 (06/30/2025 @ 6:15 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will update the webDEALER System starting at 10:00 PM, Monday, (06/30/2025), lasting up to 11:59 PM Monday, (06/30/2025). Updates to related TxDMV applications may limit some webDEALER and eTAG functionality intermittently, … Continue reading

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Final Reminder: eLICENSING Release 25.3 (06/28/2025 @ 6:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will update the eLICENSING System starting at 6:00 PM, Saturday, (06/28/2025), lasting up to 10:00 PM, Saturday, (06/28/2025). During the deployment window, you may experience intermittent connectivity issues when accessing the … Continue reading

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Internet Down Receipts Now Available (Revised Attachment)

The Internet Down Receipts are now available for you to print. These receipts are intended for use only when internet connectivity to webDEALER is temporarily unavailable, and a transaction must be completed. Access Instructions: Authorized webDEALER users can log in … Continue reading

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Internet Down Receipts Now Available

The Internet Down Receipts are now available for you to print. These receipts are intended for use only when internet connectivity to webDEALER is temporarily unavailable, and a transaction must be completed. Access Instructions: Authorized webDEALER users can log in … Continue reading

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Plate Assignment Training

House Bill (HB) 718 becomes effective on July 1, 2025. Training on ePLATE (formerly known as eTAG) and metal plate assignment is available! The ePLATE Assignments Training will guide you through the steps of assigning license plates using the new … Continue reading

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Resolved: webDealer Unavailable (06/19/2025 @ 5:30 PM)

Good afternoon, The webDealer System is now available. We apologize for the inconvenience and any impact on you or your customers. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as … Continue reading

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Initial Notification: webDealer Unavailable (06/19/2025 @ 5:20 PM)

Good afternoon,      The Texas Department of Motor Vehicles has received reports that the webDealer     system is unavailable for some counties. Support staff are working to resolve the issue.       We apologize for the inconvenience and any … Continue reading

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New Internet Down Receipts Coming Soon!

We are pleased to inform you that new Internet Down Receipts will soon be available for use beginning July 1, 2025. These receipts are designed to streamline the process of documenting vehicle transactions when internet access to webDEALER is temporarily … Continue reading

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