Category Archives: Dealers and Manufacturers

Good morning, The following TxDMV phone numbers are down: Main Phone number 888-368-4689 or 512-465-3000 Public County/Dealer Line 877-933-2020 or 512-465-4010 Support staff are working to resolve the issue. An update will be sent when phone service is restored. We … Continue reading →

Good afternoon, The webDEALER intermittent issues have been resolved. We apologize for the inconvenience and any impact on you or your customers. Please remember that if you used an Internet Down tag, you must enter the information for that tag … Continue reading →

Good afternoon, The webDEALER system is currently experiencing intermittent issues.  Support staff are working to resolve the issues.   We will provide updates as we work on the issues and when the issues are resolved. We apologize for the inconvenience and any … Continue reading →

Good evening, Texas Department of Motor Vehicles (TxDMV) Support Staff have resolved the issue where some dealers were unable to lookup a dealer tag in the MVInet system, even though the tag was showing as active in webDEALER reports. Lookup … Continue reading →

Good morning, The Texas Department of Motor Vehicles (TxDMV) has received reports that some dealers are unable to lookup a dealer tag in the MVInet system, even though the tag is showing as active in webDEALER reports. For dealers who … Continue reading →

Good morning, The deployment of the webDEALER system updates were completed as of 5:45 AM this morning, 6/20/2021. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon … Continue reading →

Good morning, The deployment of the eLicensing system updates were completed as of 5:45 AM this morning, 6/20/2021. Thank you, Texas Department of Motor VehiclesIT Department Source: Dealers and Manufacturers Completed: eLicensing Release 10.1 (6/20/2021 @ 5:45 AM)

Good afternoon, On the weekend of June 19, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System starting at 6:00 PM Saturday (6/19/2021), lasting up to 10:00 AM Sunday (6/20/2021).  During the deployment window, you may experience intermittent … Continue reading →

Good afternoon, On the weekend of June 19, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the webDEALER System starting at 6:00 PM Saturday (6/19/2021), lasting up to 10:00 AM Sunday (6/20/2021).  During the deployment window, you may experience intermittent … Continue reading →

Good afternoon, On the weekend of June 19, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following … Continue reading →

Good afternoon, On the weekend of June 19, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System starting at 6:00 PM Saturday (6/19/2021), lasting up to 10:00 AM Sunday (6/20/2021).  During the deployment window, you may experience intermittent … Continue reading →

Good afternoon, On the weekend of June 19, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the webDEALER System starting at 6:00 PM Saturday (6/19/2021), lasting up to 10:00 AM Sunday (6/20/2021).  During the deployment window, you may experience intermittent … Continue reading →

Good afternoon, On the weekend of June 19, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following … Continue reading →

Good morning, The system maintenance has been successfully completed. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this will ensure … Continue reading →

Good afternoon, On Saturday, June 5, 2021, the Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance. The duration of the maintenance is scheduled for up to six hours beginning at 1:00 PM lasting up to 7:00 PM. During the … Continue reading →

Good morning, The following systems are now available:   RTS POS weDEALER webSUB myPlates IVTRS TLETS We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department         … Continue reading →

Good morning, The following systems are unavailable.   RTS POS weDEALER webSUB myPlates IVTRS TLETS We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department         Source: … Continue reading →

Good afternoon, The webDEALER title transaction issue has now been resolved.  Thank you, Texas Department of Motor Vehicles IT Department     Source: Dealers and Manufacturers Resolved: webDEALER Issue: Title Processing Transaction (5/26/2021 @ 1:53 PM)

The Texas Department of Motor Vehicles Support Staff continue to work on the webDEALER issue which some dealers are experiencing when attempting to submit and process a title transaction. At this time, we would like to provide some additional information … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles has received reports that some dealers are encountering an issue with webDEALER, when attempting to submit and process a title transaction in the system.  Support Staff are working to resolve the issue. … Continue reading →

Good afternoon, The webDEALER system was available as of 12:32 PM, 5/13/2021. We apologize for the inconvenience and any impact on you or your customers. Please remember that if you used an Internet Down tag, you must enter the information … Continue reading →

Good afternoon, The webDEALER system is currently experiencing issues when creating new users, searching for exiting users, and adding existing users to locations/dealers. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on … Continue reading →