Category Archives: Dealers and Manufacturers

Initial Notification: System Maintenance (08/19/2019 @ 10:00 PM CST)

Good afternoon, On Monday, August 19, 2019, the Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance that will require a system outage.   The duration of the outage is scheduled for up to 30 minutes beginning at … Continue reading

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Update: webDEALER password reset (08/19/2019 @ 4:00 PM CST)

Good afternoon, Support staff continue working to resolve the webDEALER password reset issue. An update will be sent by 9:00 AM (08/20/2019) or as additional information becomes available. Please remember that after using an Internet Down tag, you must enter the … Continue reading

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Update: webDEALER (08/19/2019 @ 1:00 PM CST)

Good afternoon, Support staff continue working to resolve the webDEALER password reset issue. An update will be sent by 4:00 PM (08/19/2019) or as additional information becomes available. Please remember that after using an Internet Down tag, you must enter the … Continue reading

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Initial Notification Issue: webDEALER (08/19/2019 @ 11:25 AM CST)

Good morning, An issue has been reported with the webDEALER system where users are unable to reset their passwords. Support staff are working to resolve the issue. An update will sent by 1:00 PM (08/19/2019) or as additional information becomes available. Please remember … Continue reading

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Completed: RTS Release 9.3.0 (08/18/2019 @ 7:55 AM CST)

Good morning, The deployment of RTS Release 9.3.0 was completed as of 7:55 AM CST this morning, 08/18/2019. Please remember that if you used an Internet Down tag, you must enter the information for that tag into eTAG as soon as the system is accessible. … Continue reading

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eTITLE User Guide

Please review and distribute as appropriate. The eTITLE User Guide (attached) is now available at www.txdmv.gov/dealers. The eTITLE User Guide is intended for dealers using eTITLE to create and transfer electronic titles. The guide highlights benefits and features and provides … Continue reading

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Reminder: RTS Release 9.3.0 (08/17/2019 @ 6:00 PM CST)

Good afternoon, Over the weekend of August 16, 2019, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with RTS Release 9.3.0. During the deployment of the RTS Release 9.3.0 you may experience intermittent connectivity issues to the … Continue reading

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RTB #004-19 Titling Requirements for Utility Vehicles (UTVs) and Sand Rails

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB 004-19 Titling … Continue reading

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Initial Notification: RTS Release 9.3.0 (08/17/2019 @ 6:00 PM CST)

Good afternoon, Over the weekend of August 16, 2019, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with RTS Release 9.3.0. During the deployment of the RTS Release 9.3.0 you may experience intermittent connectivity issues to the … Continue reading

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RTB #003-19 Notification of a Communication Impediment

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   Form VTR-216 (rev … Continue reading

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RTB #002-19 Odometer Disclosure for Transfer of Electronic Titles by a Dealer

Please review and distribute as appropriate. Thank you, Jeremiah Kuntz, DirectorVehicle Titles and Registration DivisionTexas Department of Motor Vehicles Attachment If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.   RTB 002-19 Odometer … Continue reading

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eTITLE Release Date and Additional eTITLE Training for Dealers

The Texas Department of Motor Vehicles (TxDMV) has completed user acceptance testing of eTITLE, and the new functionality will become available August 19, 2019. eTITLE is a new feature in webDEALER that facilitates the secure electronic transfer of titles between … Continue reading

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Completed: Network Maintenance (08/04/2019 @ 9:19 AM CST)

Good morning, The Texas Department of Motor Vehicles (TxDMV) resources system maintenance was completed as of 9:19 AM CST, August 04, 2019.    If you would like to speak to a representative, please call us at 512-465-4010 option 2.  Consumer Relations Division representatives … Continue reading

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Initial Notification: Scheduled Maintenance (08/04/2019 @ 6:00 AM – 10:00 AM CST)

Good afternoon, On Sunday, August 04, 2019, Texas Department of Motor Vehicles (TxDMV) resources will be performing system maintenance. If during this maintenance window you experience trouble logging into one of the systems listed below please try logging in again later. The duration of … Continue reading

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Resolved: eLICENSING and webDEALER/eTAG Issues

This is a notification that the issues impacting dealers logging in and resetting passwords for eLICENSING and/or webDEALER/eTAG have been resolved. If you would like to speak with a TxDMV Customer Service Representative, you may contact us at 512-465-4010 or (877) 933-2020, option … Continue reading

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eLICENSING and webDEALER/eTAG Issues

This is a notification that dealers may experience with eLICENSING and/or webDEALER/eTAG: •Server error when attempting to login, and/or•Password reset failed error when attempting to reset your password Our department is aware of the issues and are working to resolve them.  If you are … Continue reading

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Completed: Network Maintenance (07/20/2019 @ 8:08 AM Central Time)

Good morning, The Texas Department of Motor Vehicles (TxDMV) resources system maintenance was completed as of 8:08 AM Central Time, July 20, 2019.   If you would like to speak to a representative, please call us at 512-465-4010.  Consumer Relations Division representatives … Continue reading

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Initial Notification: Scheduled Maintenance (07/20/2019 @ 6:00 AM – 8:00 AM Central Time)

Good afternoon, On Saturday, July 20, 2019, Texas Department of Motor Vehicles (TxDMV) resources will be performing system maintenance. If during this maintenance window you experience trouble logging into one of the systems listed below please try logging in again later. The duration of … Continue reading

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TxDMV Advisory Committees

The Texas Department of Motor Vehicles (TxDMV) is looking for individuals interested in serving as members on one of its five new advisory committees that may be created. Advisory committees provide recommendations to the board and executive director on rules … Continue reading

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43 TAC Chapters 208, 209, and 210-Rule Review Readoption

43 TAC Chapters 208, 209, and 210 – Rule Review Readoption   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register the rule review readoption of the Texas Administrative … Continue reading

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eTITLE Training

The Texas Department of Motor Vehicles (TxDMV) started user acceptance testing on June 17 in preparation for the upcoming eTITLE launch.  eTITLE is a new feature in webDEALER that facilitates the secure electronic transfer of titles between dealers in the … Continue reading

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House Bill (HB) 1548 – Off-Highway Vehicles

Please review and distribute as appropriate. HB 1548 enacted by the 86th Legislature provides for the titling and operation of certain off-highway vehicles. The bill was effective June 14, 2019, and requires utility vehicles (UTVs) to be titled and provides … Continue reading

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Resolved: webDEALER/eTAG & eLICENSING Issues

TxDMV has resolved issues that impacted certain functions of our webDEALER/eTAG and eLICENSING systems.    Main functions restored: Resetting passwords using Forgot Username and Forgot Password links Creating New Users Creating New Accounts If you would like to speak with … Continue reading

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TxDMV webDEALER/eTAG & eLICENSING Issues

TxDMV is experiencing issues that are impacting certain functions of our webDEALER/eTAG and eLICENSING systems.  Some customer self-service functions are temporarily unavailable.   Main functions impacted:   Resetting passwords using Forgot Username and Forgot Password links Creating New Users Creating … Continue reading

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Informal Working Drafts and Request for Informal Comments on Rules Relating to Fitness for Salvage Vehicle Dealer and Motor Vehicle Dealer Licenses

Informal Working Drafts and Request for Informal Comments on Rules Relating to Fitness for Salvage Vehicle Dealer and Motor Vehicle Dealer Licenses The Texas Department of Motor Vehicles has prepared informal working drafts of amendments to salvage vehicle dealer and motor … Continue reading

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