Category Archives: Tax Assessor-Collectors

Initial Notification: RTS Batch Report is delayed (05/12/2023 07:24 AM)

Good morning, The TxDMV RTS Batch for the night of 5/11/2023 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading

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Update Notification: CRD Call Center intermittently unavailable (05/11/2023 @ 04:48 PM)

Good evening, The Texas Department of Motor Vehicles’ contact center has been experiencing intermittent phone line connection issues.  Support staff were able to identify the cause of the connection issues and are working to resolve as quickly as possible. As work … Continue reading

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Initial Notification: CRD Call Center intermittently unavailable (05/11/2023 @ 11:47 AM)

Good afternoon, The Texas Department of Motor Vehicles’ contact center is experiencing intermittent phone line connection issues.  Support staff are working to resolve the issue as quickly as possible and apologize for any inconvenience from dropped calls or extended wait times. … Continue reading

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Resolved: RTS Batch Reports are now available (5/9/2023 02:28 PM)

Good afternoon, RTS Batch processing is complete. All transactions for 5/8/2023 have processed and reports as well as the Cognos Active Registration Cube are now available.  Thank you,   Texas Department of Motor Vehicles IT Services Division     Source: Tax … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: RTS Batch Reports are now available (5/9/2023 02:28 PM)

Update Notification: RTS Batch Report is delayed (05/09/2023 09:00 AM)

Good morning, The TxDMV RTS Batch for the night of 5/8/2023 is still processing at this time, includingtransactions and reporting.  For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will bedelayed, … Continue reading

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Initial Notification: RTS Batch Report is delayed (5/9/2023 08:03 AM)

Good morning, The TxDMV RTS Batch for the night of 5/8/2023 is still processing at this time, includingtransactions and reporting.  For this reason, Cognos and Administrative Reporting will bedelayed, including the following: Finance1  Fee Type Funds Report2  Funds Remittance Report3  Week/Month … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Batch Report is delayed (5/9/2023 08:03 AM)

Resolved: RTS Performance Issues (05/08/2023 07:10 PM)

Good evening, The RTS system performance issues have been resolved. The RTS system is now available as of 07:10 PM, Monday, May 8, 2023.. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas … Continue reading

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Update Notification: RTS Performance Issues (05/08/2023 05:00 PM)

Good afternoon, TxDMV is aware of reported RTS system performance issues. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on you or … Continue reading

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Update Notification: RTS Performance Issues (05/08/2023 04:30 PM)

Good afternoon, TxDMV is aware of reported RTS system performance issues. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on you or … Continue reading

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Update Notification: RTS Performance Issues (05/08/2023 03:50 PM)

Good afternoon, TxDMV is aware of reported RTS system performance issues. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on you or … Continue reading

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Initial Notification: RTS Performance Issues (05/08/2023 03:40 PM)

Good afternoon, TxDMV is aware of reported RTS system performance issues. Support staff are working to resolve the issue.  We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on you or … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Performance Issues (05/08/2023 03:40 PM)

Completed: Scheduled RTS System Maintenance (03/30/2023 @ 11:00 PM) 

  Good evening,  The RTS system maintenance was completed as of 11:00 PM this evening,Thursday, 03/30/2023.   Thank you,  Texas Department of Motor Vehicles IT Services Division      Source: Tax Assessor-Collectors Completed: Scheduled RTS System Maintenance (03/30/2023 @ 11:00 PM) 

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Initial Notification: RTS Scheduled Maintenance (03/30/2023 @ 10:30 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the Registration and Titling System (RTS) and associated applicationsthis evening, Thursday, March 30, 2023.  During this evening’s maintenance window,users may experience intermittent connectivity when accessing the following RTS applications: … Continue reading

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Completed: RTS System Maintenance (03/26/2023 @ 11:45 AM)

Good morning, The Registration and Titling System (RTS) system maintenance was completed as of 9:45 AM this morning, Sunday, 03/26/2023. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System Maintenance (03/26/2023 @ … Continue reading

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Initial Notification: RTS Scheduled Maintenance: RTS Unavailable (03/26/2023 @ 05:00 AM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the Registration and Titling System (RTS) and associated applicationson Sunday morning, March 26, 2023.  Due to the nature of this maintenance work,RTS will not be available during … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: RTS Scheduled Maintenance: RTS Unavailable (03/26/2023 @ 05:00 AM)

Completed: RTS System Maintenance (03/24/2023 @ 9:30 PM)

Good evening, The Registration and Titling System (RTS) system maintenance was completed as of 9:17 PM this evening, Friday, 03/24/2023. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS System Maintenance (03/24/2023 @ … Continue reading

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Initial Notification: RTS Scheduled Maintenance (03/24/2023 @ 07:00 PM)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the Registration and Titling System (RTS) and associated applicationsthis evening, Friday, March 24, 2023.  During this evening’s maintenance window,users may experience intermittent connectivity when accessing the following RTS applications: … Continue reading

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Initial Notification: Online Vehicle Registration Issue (03/23/2023 @ 1:58 PM)

Good afternoon, The Texas Department of Motor Vehicles is aware of an intermittent issue in Texas.gov (NIC) where some customers are unable to complete vehicle registration transactions.    Please ensure that you continue to compare your RTS online vehicle renewal transactions (99 … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Online Vehicle Registration Issue (03/23/2023 @ 1:58 PM)

Completed: Scheduled RTS System Maintenance (03/23/2023 @ 10:59 PM) 

  Good morning,  The RTS system maintenance was completed as of 10:59 PM last evening,Thursday, 03/23/2023.   Thank you,  Texas Department of Motor Vehicles IT Services Division      Source: Tax Assessor-Collectors Completed: Scheduled RTS System Maintenance (03/23/2023 @ 10:59 PM) 

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Resolved: webDealer Available (03/23/2023 @ 08:45 PM)

Good evening, The webDEALER system is now available.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this will ensure you … Continue reading

Posted in Tax Assessor-Collectors | Comments Off on Resolved: webDealer Available (03/23/2023 @ 08:45 PM)

Resolved: RTS Available (03/23/2023 @ 08:45 PM)

Good evening, The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     Source: Tax Assessor-Collectors Resolved: RTS Available (03/23/2023 @ 08:45 PM)

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Initial Notification: RTS Unavailable (03/23/2023 @ 7:50 PM)

Good evening, The Registration and Titling System (RTS) is currently unavailable. Support staff are working to resolve the issue. An update will be sent when the issue has been resolved.   Thank you, Texas Department of Motor Vehicles IT Services … Continue reading

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Planned Maintenance: RTS (03/23/2023 @ 10:30 PM)

  Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be undertaking planned maintenance of the Registration and Titling System (RTS), on Thursday, (03/23/2023), starting at 10:30 PM, lasting up to 11:30 PM. An update will be sent when … Continue reading

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Completed: RTS Release 23.2.1 (03/10/2023 @ 11:01 PM)

Good evening, The deployment of the Registration and Titling System (RTS) updates was completed as of 11:01 PM this evening, Friday, 03/10/2023. Thank you, Texas Department of Motor VehiclesIT Services Division Source: Tax Assessor-Collectors Completed: RTS Release 23.2.1 (03/10/2023 @ … Continue reading

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Update: RTS Release 23.2.1 (03/10/2023 @ 10:30 PM)

Good morning, The Texas Department of Motor Vehicles (TxDMV) IT Support Staff discovered a minor issue, isolated to the RTS portion of the 23.2.1 Release, which was deployedlast evening. A redeployment is scheduled for this evening, Friday, March 10, to update … Continue reading

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