Category Archives: Tax Assessor-Collectors

  Good morning,   The previously reported Fuel Type Error Code error message some users were receiving when engaging in  Replacement, Address Change, or Duplicate Receipt transactions has been resolved.  We apologize for the inconvenience or any impact on you and your … Continue reading →

Good morning, The previously reported issue in webDEALER on the Payments Completed page showing the same payment for each transaction that was part of the payment group has been resolved.  We apologize for the inconvenience or any impact on you … Continue reading →

Please review and distribute as appropriate. The attached Registration and Title Bulletin (RTB) #007-23 provides guidance on title processing pertaining to unclaimed vehicles originally seized by law enforcement. In addition, the new Sales Receipt for Unclaimed Seized Vehicle (Form VTR-71-8) … Continue reading →

Good morning, The missing data for the NMVTIS Inquiry Reports is now available. AAVMA has included both reports from 8/24/23 and 8/25/2023 and separated into their individual day’s data.  We apologize for the inconvenience and any impact on you or … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) is aware of a display issue in webDEALER on the Payments Completed page. When transactions are approved only one payment is created as it should; however, the Payments Completed page shows … Continue reading →

Good afternoon, The NMVTIS Inquiry Report for 08/25/2023 is not available as we have not yet received the required data files from AAMVA. We will provide an update on the NMVTIS report availability as we receive more information. We apologize … Continue reading →

Good morning, The deployment of the Registration and Titling System (RTS) system updates was completed as of 5:45 AM this morning, Sunday, 08/27/2023. Thank you, Texas Department of Motor VehiclesIT Services Division       Source: Tax Assessor-Collectors Completed: RTS … Continue reading →

Good morning, Over the weekend of August 26, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) with Release 23.4 which contains the content summarized below.  Enhancements:  RTS: •  New DV ISA Commendation Medal … Continue reading →

Good afternoon, Over the weekend of August 26, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the RTS System starting at 6:00 PM Saturday (08/26/2023), lasting up to 10:00 AM Sunday (08/27/2023).  During the deployment window, you may experience intermittent connectivity issues when accessing the RTS System.  … Continue reading →

Good afternoon, The Texas Department of Public Safety (DPS) is experiencing issues that are preventing inspections from being saved to the database.  Due to this situation, Texas Department of Motor Vehicle customers will need to renew their vehicle’s registration at their county office enabling clerks to manually verify the … Continue reading →

Good afternoon, Over the weekend of August 26, 2023, the Texas Department of Motor Vehicles (TxDMV) will update the RTS System starting at 6:00 PM Saturday (08/26/2023), lasting up to 10:00 AM Sunday (08/27/2023).  During the deployment window, you may experience intermittent connectivity issues when accessing the RTS System.  … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) plans to perform system maintenance. The maintenance is scheduled to begin this evening, Friday, August 11, starting at 7:00 PM, lasting up to 9:00 PM. Due to the nature of this maintenance, the following systems will be … Continue reading →

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) plans to perform system maintenance. The maintenance is scheduled to begin this evening, Friday, August 11, starting at 7:00 PM, lasting up to 9:00 PM. Due to the nature of this maintenance, the following systems will be … Continue reading →

Good morning, We have received reports that RTS, MVDI and Cognos are experiencing issues. Support staff are currently working to resolve the issues.  We will publish an update when the issues are resolved. We apologize for the inconvenience and any impact … Continue reading →

Good evening, TxDMV has implemented a fix for 72hr/144hr Temporary Permits in RTS Point of Sale (POS), in addition to Online Temporary Permits.  You should no longer experience any issues when requesting 72hr/144hr Temporary Permits via RTS POS or directly online.   Resolved: … Continue reading →

Good evening, The RTS system maintenance is completed. The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division     Source: … Continue reading →

Good evening, The Texas Department of Motor Vehicles (TxDMV) plans to implement criticalmaintenance for the RTS Point-of-Sale (POS) System.  The maintenance is scheduledto begin this evening, Friday, August 4, starting at 9:00 PM, lasting up to 9:30 PM. Due to … Continue reading →

Good afternoon, TxDMV is aware that some RTS users are receiving errors when processing 72hr/144hr Permits.  Support Staff are aware of the issue and are currently troubleshooting the issue.   An update will be sent once more information is available … Continue reading →

Good morning, RTS Batch processing is complete. All transactions for 7/31/2023 have processed and reports are now available. Thank you,   Texas Department of Motor Vehicles IT Services Division           Source: Tax Assessor-Collectors Resolved: RTS Batch Reports are now … Continue reading →

Good morning, The TxDMV website is available as of 10:40 AM this morning, 8/1/2023.  We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIt Services Division       Source: Tax … Continue reading →

Good morning, TxDMV is aware of reported RTS connectivity issues and that some RTS users cannot log in. Support staff has implemented a series of “unlocks” to address the RTS user log in issues. If you are a RTS user … Continue reading →

Good morning, The TxDMV RTS Batch for the night of 07/31/2023 is still processing at this time, including transactions and reporting.  The Data Support Services (DSS) Team is unable to run reporting queries at this time. The Cognos Active Registration Cube, used for … Continue reading →

Good morning,   The TxDMV website is currently down. IT Support Staff are working to resolve the issue. An update will be provided as more information becomes available.   We apologize for the inconvenience and impact on you and your customers.   Thank … Continue reading →

Please review and distribute as appropriate. The latest update to the NMVTIS Guide (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or suggestions … Continue reading →