Category Archives: Tax Assessor-Collectors

  Good morning, Here is the latest update on the previously reported Cognos performance issues observed yesterday, Tuesday, September 7, 2021. Cognos continues to run slower than normal.  Intermittent performance issues are still being observed.  Cognos Reports are also running … Continue reading →

  Good afternoon, Cognos is currently running slower than normal and experiencing intermittent performance issues.  Cognos Reports will be running slower than normal.  Support staff are aware of the issue and working to resolve the issue. We apologize for the … Continue reading →

Good afternoon, The RTS emergency maintenance was completed as of 12:09 PM this afternoon, 8/30/2021.   Thank you, Texas Department of Motor Vehicles IT Department Source: Tax Assessor-Collectors Completed: RTS – Emergency Maintenance (8/30/2021 @ 12:09 PM)

Good morning, The RTS system cannot receive or delete inventory at this time. The emergency maintenance will be performed at noon today, (8/30/2021). Please log out of your system during this time frame. Thank you, Texas Department of Motor Vehicles … Continue reading →

Good morning, The RTS system cannot receive or delete inventory at this time. An emergency maintenance will be performed from 10:00 AM until 10:05 this morning (8/30/2021). Please log out of your system during this time frame. Thank you, Texas … Continue reading →

Good morning, The deployment of the RTS system updates were completed as of 5:20 AM this morning, 8/29/2021. Thank you, Texas Department of Motor Vehicles IT Services Division     Source: Tax Assessor-Collectors Completed: RTS Release 10.2 (8/29/2021 @ 5:20AM)

Please review and distribute as appropriate. Thank you for supporting online renewal via the Internet Vehicle Title and Registration Service (IVTRS) maintained at Texas.gov. The Texas Department of Motor Vehicles (TxDMV) is enhancing the online renewal system with a new … Continue reading →

Good afternoon, On the weekend of August 28, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following … Continue reading →

Good afternoon, On the weekend of August 28, 2021, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS) and associated applications.  During the deployment window, you may experience intermittent connectivity when accessing the following … Continue reading →

Good afternoon, RTS Batch processing is complete. All transactions for 8/18/2021 have processed and reports are now available. We apologize for the inconvenience and any impact on you or your customers. Thank you,   Texas Department of Motor Vehicles IT … Continue reading →

Please review and distribute as appropriate. Webinars will be held for county tax assessor-collectors and licensed vehicle storage facilities to discuss RTB #002-21, “Transfer of Certain Property from a Self-Service Storage Facility (SSF) to a Licensed Vehicle Storage Facility (VSF) … Continue reading →

Good morning, As communicated earlier, the RTS batch process did not complete overnight; however, RTS remains available, and you can continue to process transactions.  Transactions processed Wednesday, August 18, 2021, have not updated in the system, and associated reports are … Continue reading →

Good morning, TxDMV RTS Batch for the night of 08/19/2021 is still processing at this time, which includes transactions and reporting. We will provide progress updates throughout the day. At this time, reports will not be available until after 3PM. … Continue reading →

Please review and distribute as appropriate. Registration and Title Bulletin (RTB) #002-21 provides guidance on the transfer of certain property from a self-service storage facility to a licensed vehicle storage facility for disposition as a result of Senate Bill 1181, … Continue reading →

Good afternoon, The network connectivity issues have now been resolved.  VPN is also reinstated and fully operational. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     … Continue reading →

Good afternoon, TxDMV is currently experiencing network connectivity issues.  VPN is also impacted.  TxDMV staff are currently troubleshooting these network issues.  We will send an update once the network issues have been resolved. We apologize for the inconvenience and any … Continue reading →

Please review and distribute as appropriate. Senate Bill (SB) 792, enacted by the 87th Legislature, allows eligible disabled veterans to opt for Disabled Veteran (DV) license plates with the International Symbol of Access (ISA). SB 792 requires the Texas Department … Continue reading →

Please review and distribute as appropriate. The department’s imaging vendor, OpenText, is now scanning license plate applications and supporting documents. Effective August 2, 2021, you may begin sending all exempt registration, personalized dealer, and qualifying specialty license plate applications ready … Continue reading →

                                                                               Reminder – July 30 –                     Last Day for Registration and Title System (RTS)                                 Training in Articulate Online Please review and distribute as appropriate. Articulate Online will no longer be available after July 30, 2021.  Please plan to complete … Continue reading →

Good afternoon, The RTS Temporary Permit function is now available. Thank you, Texas Department of Motor Vehicles IT Department        Source: Tax Assessor-Collectors Resolved: RTS – Temporary Permit Issue (7/26/2021 @ 2:05PM)

Good afternoon, The RTS Temporary Permit function is currently unavailable.  Support staff are working to resolve the issue. An update will be sent as more information becomes available.  We apologize for the inconvenience and any impact on you or your customers. … Continue reading →

Good afternoon, The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department         Source: Tax Assessor-Collectors Resolved: RTS is available … Continue reading →

Good afternoon, The RTS system is currently unavailable. Support staff are working to resolve the issue.  We will provide updates as we work on the issue and when the issue is resolved. We apologize for the inconvenience and any impact on … Continue reading →

  Good afternoon, Please be advised that IT will be rolling out a critical security patch tonight which has been provided by Microsoft.  The patch is intended to fix a critical security vulnerability identified by Microsoft that could allow an … Continue reading →

Please review and distribute as appropriate.                                                                       Welcome to TalentLMS! On Friday, July 9, 2021, county points-of-contact will be emailed the TalentLMS login credentials for their respective learners (county and full-service deputies). The email will include additional information and … Continue reading →