Category Archives: Tax Assessor-Collectors

eTITLE Release Date and Additional Training for Tax Assessor-Collectors and Staff

The Texas Department of Motor Vehicles (TxDMV) has completed user acceptance testing of eTITLE, and the new functionality will become available August 19, 2019. eTITLE is a new feature in webDEALER that facilitates the secure electronic transfer of titles between … Continue reading

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July 2019 Motor Vehicle Registration Manual Update

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading

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Completed: System Maintenance (08/07/2019 @ 7:00 AM CST)

Good afternoon, The Texas Department of Motor Vehicles (TxDMV) resources system maintenance performed this morning was successfully completed as of 7:00 AM CST, August 07, 2019.    If you would like to speak to a Customer Service Representative, please call 512-465-4010.  Customer Service is available from 8:00 … Continue reading

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Additional eTITLE Training for Tax Assessor-Collectors and Staff

The Texas Department of Motor Vehicles (TxDMV) continues user acceptance testing in preparation for the upcoming eTITLE launch. eTITLE is a new feature in webDEALER that facilitates the secure electronic transfer of titles between dealers in the wholesale market, making … Continue reading

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Initial Notification: Scheduled Maintenance (08/07/2019 @ 5:00 AM CST)

Good afternoon, On Wednesday, 08/07/2019, Texas Department of Motor Vehicles resources (TxDMV) will be performing system maintenance that will require an outage for the systems listed below. The duration of the maintenance is scheduled for up to two hours beginning at 5:00 AM CST and lasting until 7:00 AM CST. … Continue reading

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Initial Notification: Texas NIC Maintenance – 08/07/2019

Good afternoon, Texas NIC is performing system maintenance on Wednesday, August 07, 2019, starting at 8:00 AM and lasting until Sunday, August 11 at 6:00 AM CST. During this time, online availability of IVTRS should not be effected.  If you need assistance after the maintenance … Continue reading

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Completed: Texas NIC Maintenance on 8/4/2019

Good afternoon, The Texas NIC network maintenance was successfully completed on August 4, 2019. If you have questions about this change, please contact the STS Service Desk at stshelp@sharedtechnologyservices.texas.gov. Thank you, Department of Motor VehiclesIT Services Division   Source: Tax Assessor-Collectors Completed: Texas NIC Maintenance … Continue reading

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IVTRS Payment Issue Resolved

Earlier, customers were unable to complete their vehicle registration online due to IVTRS not processing their payment.  Support staff has resolved the issue and payments may now be successfully processed.    If you would like to speak with a TxDMV Customer Service Representative, you … Continue reading

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Initial Notification: Texas NIC Maintenance 8/3/2019 – 8/4/2019

Good afternoon, Texas NIC is scheduled to perform system maintenance on Saturday, August 3, 2019, beginning at 10:00 PM and lasting until August 4, 2019 at 8:00 AM CST. During the maintenance window, it is not expected to impact the online availability of IVTRS.  … Continue reading

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Resolved: Access Issues (7/29/2019 @ 12:20 PM)

Good Afternoon, RTS, Cognos and the IRP website access have been restored. All systems are now available.   If you would like to speak to a customer service representative, please call us at 512-465-3351. Customer service is available from 8:00 AM to 5:00 PM … Continue reading

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Update: RTS issue reported (7/29/2019 @ 10:11 AM)

Good Morning, RTS and Cognos access has been restored. Engineers continue to determine the root cause of the IRP website access. An update will be sent by 12:00 PM today (7/29/2019) or as new information becomes available.   If you would like to speak to … Continue reading

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Initial Notification: RTS issue reported (7/29/2019 @ 8:20 AM)

Good morning, An issue has been reported where users are unable to access RTS, Cognos and the IRP website. Engineers are determining the root cause and are working to identify and resolve the issue.  An update will be sent by 10:00 … Continue reading

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86th Legislative Session Overview

The 86th legislative session concluded on May 27, 2019, with a number of bills impacting TxDMV operations and stakeholders becoming law. Linked below is an overview of legislation that may be of particular interest to tax assessor-collectors.  86th_Legislative_Session.pdf Source: Tax Assessor-Collectors … Continue reading

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Initial Notification: IRP Transmittal Report Delayed (07/25/2019 @ 8:32 AM CST)

Good morning,   Due to an issue with the IRP batch process last night, the IRP Transmittal Reports will be delayed. An update will be sent by 11:00 AM CST.    If you would like to speak to a TxDMV Customer Service Representative, please call 512-465-3351. … Continue reading

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Annual County Fee Changes for 2020

Please review the attached information regarding imposition of calendar year 2020 optional county fees.  We ask that you provide your response no later than Friday, August 30, 2019, to allow ample time for automated systems programming.  Thank you, Jeremiah Kuntz, … Continue reading

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Successfully Completed: Texas NIC Maintenance 7/18/2019

Good afternoon, The Texas NIC network maintenance was successfully completed last night, July 18, 2019. If you have questions about this change, please contact the STS Service Desk at stshelp@sharedtechnologyservices.texas.gov. Thank you, Department of Motor VehiclesIT Services Division 3800 Jackson Ave Austin, TX 78731    … Continue reading

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Initial Notification: Texas NIC Network Maintenance 7/18/2019 from 7:00 PM to 12:00 AM Central Time

Good afternoon, On Thursday, July 18, 2019, Texas.gov Payment Services Provider (Texas NIC) is scheduled to perform network maintenance from 7:00 PM until 12:00 AM. No impact is expected during the maintenance window.  If you experience any issues after the maintenance window, please contact … Continue reading

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NMVTIS Inquiry Reports (7/2/2019 @ 12:00 PM)

Good afternoon,   Please disregard the NMVTIS Inventory Report that was sent out for June 13, 2019 as an attachment yesterday. The data provided in the spreadsheet is not accurate. An updated NMVTIS Inventory Report for June 13, 2019 is manually being run again. The updated … Continue reading

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Resolved: NMVTIS Inquiry Reports (7/1/2019 @ 2:52 PM CDT)

Good afternoon,   All NMVTIS Inventory Report data has been received from AAMVA and the data has been loaded into the Cognos system. The NMVTIS Inventory Reports will show all days of data except June 13, 2019. The NMVTIS Inventory Report was manually … Continue reading

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eTITLE Training for Tax Assessor-Collectors and Staff

The Texas Department of Motor Vehicles (TxDMV) started user acceptance testing on June 17 in preparation for the upcoming eTITLE launch.  eTITLE is a new feature in webDEALER that facilitates the secure electronic transfer of titles between dealers in the … Continue reading

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Repeal of Photographic Traffic Signal Enforcement Systems

Please review and distribute as appropriate. House Bill 1631, which prohibits the use of photographic traffic signal enforcement systems in Texas, was approved by the 86th Texas Legislature. The bill was effective as of June 2, 2019, when it was … Continue reading

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Successfully Completed: Texas NIC Maintenance 6/23/2019

As a Texas.gov Payment Customer, we are informing you that Texas NIC successfully completed changes to the Payment Services environment June 23, 2019. The maintenance window occurred from 2:00 AM to 8:00 AM, and included operating system (OS) patching, and … Continue reading

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Reminder: Texas NIC Maintenance 6/23/2019 from 2:00 am to 8:00 am CST

Hello, Sunday, June 23, 2019, Texas.gov Payment Services Provider (Texas NIC) is scheduled to make system changes between 2:00 am to 8:00 am CST. During this time, online vehicle registration renewal will not be available. You may have received prior … Continue reading

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Initial Notification: Texas NIC Maintenance 6/23/2019 from 2:00 am to 8:00 am CST

Hello, Sunday, June 23, 2019, Texas.gov Payment Services Provider (Texas NIC) is scheduled to make system changes between 2:00 am to 8:00 am CST. During this time, online vehicle registration renewal will not be available. You may have received prior … Continue reading

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Update: NMVTIS Inquiry Report (6/18/2019 @ 2:12 PM)

Good afternoon,   The NMVTIS reports for Friday, Monday, and today will be blank due to an issue that AAMVA is experiencing. When AAMVA has resolved the issue, the reports will be updated with all of the information received.    If you would like to … Continue reading

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