Good morning,
The deployment of the Registration and Titling System (RTS) updates were completed
as of 5:14 AM this morning, Sunday, 05/12/2024.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Completed: RTS Release 24.2 (05/12/2024 @ 5:40 AM)
Please review and distribute as appropriate.
With Registration and Title System (RTS) Release 24.2, a NMVTIS brand check will be performed in real-time to check for salvage and nonrepairable-related brands prior to the issuance of temporary tags. Users will continue to follow the same process when issuing or obtaining temporary tags. This programming enhancement supports the department’s continued efforts in detecting and preventing temporary tag fraud.
When the brand check is performed and a salvage or nonrepairable-related brand is identified as the latest brand, users of the systems will receive a message preventing the issuance of the temporary tag. The 24.2 RTS release notes and webDEALER addendum will provide further processing details and specific messages.
RTS Point of Sale (POS)
Counties will be prompted to advise their customer to obtain a NMVTIS title check for information regarding the specific brand(s) found when processing one of the following:
• 30-Day Permit
• One-Trip Permit
• 72-Hour Permit
• 144-Hour Permit
Regional Service Centers will receive a message based on the type of brand found but should advise their customer to obtain a NMVTIS title check for information regarding the specific brand(s) found when processing one of the above permits.
webPERMIT
Applicants will be prompted to obtain a NMVTIS title check for information regarding the specific brand(s) found when processing one of the following:
• 72-Hour Permit
• 144-Hour Permit
eTAG
Dealers and converters will be prompted to obtain a NMVTIS title check for information regarding the specific brand(s) found when processing one of the following:
• Buyer Tag
• Vehicle Specific Tag
• Converter Tag
All vehicles with a salvage or nonrepairable brand are ineligible for registration and may not be issued a temporary tag of any kind. These vehicles are not allowed to operate on the roads. The type of brand found with the NMVTIS check will determine the available options for the permit applicant, dealer or converter. More detailed information regarding NMVTIS brands can be found in our NMVTIS Guide and more detailed information regarding salvage and nonrepairable vehicle processing can be found in the Salvage/Nonrepairable Motor Vehicle Manual located on the department’s website. Information on obtaining a NMVTIS title check is also available on the department’s website at Title Check – Look before you buy | TxDMV.gov.
Programming changes will be implemented to each system in a phased approach spaced a few days apart beginning with RTS POS on Monday May 13, 2024, followed by webPERMIT, then vehicle specific and converter tags in eTAG, and finally buyer tags in eTAG.
Thank you,
Annette Quintero, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles
If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.
Source: Contractors and Vendors
National Motor Vehicle Title Information System (NMVTIS) Brand Check Prior to Temporary Tag Issuance
Good afternoon,
Over the weekend of May 10, 2024, the Texas Department of Motor Vehicles (TxDMV)
will update the RTS System starting at 6:00 PM Saturday (05/11/2024), lasting up to
10:00 AM Sunday (05/12/2024). During the deployment window, you may experience
intermittent connectivity issues when accessing the RTS System.
Note: A notification update will be published after the RTS deployment is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Reminder: RTS Release 24.2 (5/11/2024 @ 6:00 PM)
Good afternoon,
Over the weekend of May 10, 2024, the Texas Department of Motor Vehicles (TxDMV)
will update the webDealer System starting at 6:00 PM Saturday (05/11/2024),
lasting up to 10:00 AM Sunday (05/12/2024). During the deployment window, you may
experience intermittent connectivity issues when accessing the webDealer System.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags.
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible.
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.
Note: A notification update will be published once the webDealer deployment is
completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Reminder: webDealer Release 24.2 (05/11/2024 @ 6:00 PM)
Good afternoon,
Over the weekend of May 10, 2024, the Texas Department of Motor Vehicles (TxDMV)
will update the webDealer System starting at 6:00 PM Saturday (05/11/2024),
lasting up to 10:00 AM Sunday (05/12/2024). During the deployment window, you may
experience intermittent connectivity issues when accessing the webDealer System.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags.
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible.
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.
Note: A notification update will be published once the webDealer deployment is
completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Initial Notification: webDealer Release 24.2 (05/11/2024 @ 6:00 PM)
Good afternoon,
Over the weekend of May 10, 2024, the Texas Department of Motor Vehicles (TxDMV)
will update the RTS System starting at 6:00 PM Saturday (05/11/2024), lasting up to
10:00 AM Sunday (05/12/2024). During the deployment window, you may experience
intermittent connectivity issues when accessing the RTS System.
Note: A notification update will be published after the RTS deployment is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: RTS Release 24.2 (5/11/2024 @ 6:00 PM)
|
Source: Motorist Services
April 2024 Motor Vehicle Registration Manual Updates
|
Source: Motorist Services
April 2024 Motor Vehicle Title Manual Updates
Good afternoon,
The Data Center Services outage has been resolved and the webDealer System is now available.
Please remember that if you used an Internet Down tag, you must enter the information for that tag into
webDealer as soon as the system is accessible. Doing this will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Also, remember that unused Internet Down tags
are valid for one year from the date they are printed.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Division
Source: Dealers and Manufacturers
Resolved: webDEALER Unavailable (04/29/2024 @ 2:43 PM)
Good morning,
The Texas Department of Motor Vehicles’ vendor, Data Center Services (DCS), continues to
troubleshoot the issue. There is no estimated time of resolution at this time. However, we
will provide another update at 2:00 pm or sooner if the issue is resolved.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDealer
as soon as the system is accessible. Doing this, will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Internet Down tags are valid for one
year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Update: webDealer Unavailable (04/29/2024 @ 11:09 AM)
Good morning,
It has been determined that the webDealer issue is due a larger outage occurring with
the TxDMV outside vendor Data Center Services (DCS) which is affecting multiple agencies.
DCS is actively working to resolve the issue.
An update will be sent once the issue has been resolved.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDealer
as soon as the system is accessible. Doing this, will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Internet Down tags are valid for one
year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Update: webDealer Unavailable (04/29/2024 @ 10:32 AM)
Good morning,
The webDealer system is currently unavailable. Support staff are engaged in troubleshooting
the issue.
An update will be sent once the issue has been resolved.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDealer
as soon as the system is accessible. Doing this, will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Internet Down tags are valid for one
year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Initial Notification: webDealer Unavailable (04/29/2024 @ 9:25 AM)
Good morning,
The Registration and Titling System (RTS) planned maintenance was completed as
of 7:00 AM this morning, Sunday, 04/28/2024.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Completed: RTS Planned Maintenance (04/28/2024 @ 7:00 AM)
Good morning,
The webDEALER planned maintenance was completed as of 7:00 AM this morning,
Sunday, 04/28/2024.
Please remember that if you used an Internet Down tag, you must enter the information for
that tag into webDEALER as soon as the system is accessible. Doing this will ensure you always
have the full allocation of unused Internet Down tags available when you need them. Also
remember that unused Internet Down tags are valid for one year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Completed: webDEALER Planned Maintenance (04/28/2024 @ 7:00 AM)
Good afternoon,
The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled
maintenance for the Registration and Title System (RTS) starting at 5:00 AM,
Sunday (04/28/2024), lasting up to 8:30 AM Sunday morning.
During the deployment window, the RTS System will be unavailable.
A notification will be published once the RTS system maintenance is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Reminder: RTS Scheduled Maintenance (04/28/2024 @ 5:00 AM)
Good afternoon,
The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled
maintenance for the webDealer System starting at 5:00 AM, Sunday (04/28/2024),
lasting up to 8:30 AM Sunday morning.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags.
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible.
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.
Note: A notification update will be published once the webDealer maintenance is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Reminder: webDealer Planned Maintenance (04/28/24 @ 5:00 AM)
Good morning,
RTS Batch processing is complete. All transactions for 4/25/2024 have processed and reports
are now available.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Completed: RTS Batch Reports are now available (4/26/2024 @ 10:25 AM)
|
Source: Dealers and Manufacturers
TxDMV publishes a rule proposal in the April 26, 2024, issue of the Texas Register.
|
Source: Dealers and Manufacturers
TxDMV publishes rule adoptions in the April 26, 2024, issue of the Texas Register.
Good morning,
The TxDMV RTS Batch for the night of 4/25/2024 is still processing at this time, including
transactions and reporting. For this reason, the Cognos Active Registration Cube, used for
access to self-service reporting needs, Cognos and Administrative Reporting will be delayed,
including the following:
Finance
1 Fee Type Funds Report
2 Funds Remittance Report
3 Week/Month TO Date Fees Report
4 Monthly Funds Report
5 E-Pay Deposit/Refund Notification Report
6 VTR Funds Adjustment Report
7 Out of County Sales Tax Report
8 Daily USAS Transaction Code Report
9 Daily [County/Region] FTP Electronic Funds Transfers
Title
1 NMVTIS Inquiry Report
2 Duplicate CCO Titles Issues Report
Fraud Reports
Administrative
1 Voided Transactions Report
An update will be published once reports are available.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Correction: RTS Batch Reports are delayed (4/26/2024 8:03 AM)
Good morning,
The TxDMV RTS Batch for the night of 2/25/2024 is still processing at this time, including
transactions and reporting. For this reason, the Cognos Active Registration Cube, used for
access to self-service reporting needs, Cognos and Administrative Reporting will be delayed,
including the following:
Finance
1 Fee Type Funds Report
2 Funds Remittance Report
3 Week/Month TO Date Fees Report
4 Monthly Funds Report
5 E-Pay Deposit/Refund Notification Report
6 VTR Funds Adjustment Report
7 Out of County Sales Tax Report
8 Daily USAS Transaction Code Report
9 Daily [County/Region] FTP Electronic Funds Transfers
Title
1 NMVTIS Inquiry Report
2 Duplicate CCO Titles Issues Report
Fraud Reports
Administrative
1 Voided Transactions Report
An update will be published once reports are available.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: RTS Batch Reports are delayed (4/26/2024 8:03 AM)
Good afternoon,
The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled
maintenance for the Registration and Title System (RTS) starting at 5:00 AM,
Sunday (04/28/2024), lasting up to 8:30 AM Sunday morning.
During the deployment window, the RTS System will be unavailable.
A notification will be published once the RTS system maintenance is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: RTS Scheduled Maintenance (04/28/2024 @ 5:00 AM)
Good afternoon,
The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled
maintenance for the webDealer System starting at 5:00 AM, Sunday (04/28/2024),
lasting up to 8:30 AM Sunday morning.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags.
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible.
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.
Note: A notification update will be published once the webDealer maintenance is completed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Initial Notification: webDealer Planned Maintenance (04/28/24 @ 5:00 AM)
Good morning,
The Texas Department of Motor Vehicles database connection issues appear to be self-resolving.
If you continue to experience these issues, please restart your computer.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Resolved: RTS Performance Issues (04/22/2024 @ 10:17 AM)
Good morning,
The Texas Department of Motor Vehicles is aware of database connection issues and are working to
resolve them. This may impact your connection to RTS and other systems.
We are still determining impact and will update you accordingly.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: RTS Performance Issues (04/22/2024 @ 08:20 AM)
