Good afternoon,

On August 26, 2023, the Texas Department of Motor Vehicles (TxDMV) updated the 
eLicensing system with Release 23.4 which contains the content summarized below. 

eLicensing Enhancements: 

• License Status Name Change – APA Expired
• Change Renewal Submission Window from 90 Days to 180 Days
• Create Internal Application View for GDN Renewal Applications
• Update GDN Wholesale Dealer Business Sign Requirements
• Add eLicensing Functionality to CID Compliance Reviews – Part 1 
• Create Closed License Search

eLicensing Defects Addressed:

• Corrections to Protestable Dealer Table
• Update Contact Record Functionality in eLicensing
• Update Email Template for Messages Sent Through eLicensing 

Please note: For your convenience the 23.4 eLicensing Release Notes are attached. 
For detailed information about the items listed above and additional enhancements, 
please refer to the TAC Hub (www.txdmv.gov/tax-assessor-collectors ).

 Thank you,

 Texas Department of Motor Vehicles  
 IT Services Division 

• 23.4 eLICENSING Release Notes.pdf

Source: Dealers and Manufacturers
Informational: eLicensing Release Notes 23.4

Good afternoon,

Over the evening of Thursday, September 21, 2023, the Texas Department of Motor
Vehicles (TxDMV) will update the eLicensing System starting at 10:00 PM , lasting 
up to 11:59 PM.  During the deployment window, you may experience intermittent 
connectivity issues when accessing the eLicensing System. 

Note: A notification update will be published after the eLicensing deployment is
completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Dealers and Manufacturers
Reminder: eLicensing Release 23.4.1 (09/21/2023 @ 10:00 PM)

Good afternoon,

Over the evening of Thursday, September 21, 2003, the Texas Department of Motor
Vehicles (TxDMV) will update the webDealer System starting at 10:00 PM, lasting up
to 11:59 PM.  During the deployment window, you may experience intermittent
connectivity issues when accessing the webDealer System. 

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. 
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

Note: A notification update will be published once the webDealer deployment is
completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Dealers and Manufacturers
Reminder: webDealer Release 23.4.1 (09/21/2023 @ 10:00 PM)

Good afternoon,

Over the evening of Thursday, September 21, 2023, the Texas Department of Motor
Vehicles (TxDMV) will update the eLicensing System starting at 10:00 PM , lasting 
up to 11:59 PM.  During the deployment window, you may experience intermittent 
connectivity issues when accessing the eLicensing System. 

Note: A notification update will be published after the eLicensing deployment is
completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Dealers and Manufacturers
Initial Notification: eLicensing Release 23.4.1 (09/13/2023 @ 4:30 PM)

Good afternoon,

Over the evening of Thursday, September 21, 2003, the Texas Department of Motor
Vehicles (TxDMV) will update the webDealer System starting at 10:00 PM, lasting up
to 11:59 PM.  During the deployment window, you may experience intermittent
connectivity issues when accessing the webDealer System. 

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. 
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

Note: A notification update will be published once the webDealer deployment is
completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Dealers and Manufacturers
Initial Notification: webDealer Release 23.4.1 (09/13/2023 @ 4:30 PM)

Good evening,

The webDealer system maintenance is completed.

The webDealer system is now available.

We apologize for the inconvenience and any impact on you or your customers.

Please remember that if you used an Internet Down tag, you must enter the information for
that tag into webDEALER as soon as the system is accessible. Doing this will ensure you always
have the full allocation of unused Internet Down tags available when you need them. Also
remember that unused Internet Down tags are valid for one year from the date they are printed. 

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Dealers and Manufacturers
Resolved: webDealer Maintenance Completed (09/12/2023 @ 10:07 PM)

Good evening,

The Texas Department of Motor Vehicles (TxDMV) plans to implement system
maintenance for the webDealer System.  The maintenance is scheduled to begin
this evening, Tuesday, September 12, starting at 10:00 PM, lasting up to 11:00 PM.

Due to the nature of this maintenance, the webDealer System will be unavailable
during the maintenance window.

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDealer
as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Internet Down tags are valid for one
year from the date they are printed.

A notification update will be published once the webDealer maintenance is 
completed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Dealers and Manufacturers
Initial Notification: webDealer Pending Maintenence (09/12/2023 @ 10:00 PM)

    Good afternoon,

The webDEALER issues have been resolved. We apologize for the inconvenience and any
impact on you or your customers.

Please remember that if you used an Internet Down tag, you must enter the information for that tag
into webDEALER as soon as the system is accessible. Doing this will ensure you always have the full
allocation of unused Internet Down tags available when you need them. Also remember that unused
Internet Down tags are valid for one year from the date they are printed. 

 Thank you, 

 Texas Department of Motor Vehicles
  IT Services Division

Source: Dealers and Manufacturers
Resolved: webDEALER Issues (09/12/2023 @ 4:05 PM)

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) is aware of issues with the webDEALER system.  
Support staff are working to resolve the issue.  

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Services Division

Source: Dealers and Manufacturers
Initial Notification: webDEALER Issues (09/12/2023 @ 2:45 PM)

Good afternoon,

The webDEALER intermittent connectivity and transaction issues have been resolved. 

Please remember that if you used an Internet Down tag, you must enter the information for that
tag into webDEALER as soon as the system is accessible. Doing this will ensure you always have the 
full allocation of unused Internet Down tags available when you need them. Also remember that
unused Internet Down tags are valid for one year from the date they are printed. 

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department

Source: Dealers and Manufacturers
Resolved: webDEALER Connectivity Issues and Transactions (09/07/2023 12:35 PM)