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Source: Dealers and Manufacturers
License Plates with Enhanced Security Features in Production
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Source: Dealers and Manufacturers
License Plates with Enhanced Security Features in Production
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Source: Tax Assessor-Collectors
Resolved: Available – Standard Presumptive Value (SPV) Calculator
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Source: Motor Carriers
TxPROS Map Update
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Source: Tax Assessor-Collectors
Unavailable: Standard Presumptive Value (SPV) calculator (4/27/2021 @ 10:00 AM)
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Source: Dealers and Manufacturers
Informational: Brief Service Interruption (4/23/2021 @ 2:07PM)
Good afternoon,
The webDEALER system was available as of 3:20 PM, 4/20/2021. We apologize for the inconvenience and any impact on you or your customers.
Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Department
Source: Dealers and Manufacturers
Resolved: webDEALER System is Available (4/20/2021 @ 3:22 PM)
Good afternoon,
The webDEALER system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Internet Down tags are valid for one year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Department
Source: Dealers and Manufacturers
Initial Notification: webDEALER Unavailable (4/20/2021 @ 3:10PM)
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Source: Dealers and Manufacturers
Phishing email warning – webDEALER/eTAG
As of today, April 14, 2021, the TxDMV Huntsville warehouse is still under lock-down status. Over the last few days, TDCJ has provided a small crew of inmates to process orders received from TxDMV-Allocations. Orders for the Counties and
Regional Service Centers are running 1 to 2 days behind normal. Special Plates are being processed with a 1 to 2-day delay as well. I anticipate the lock-down ending early next week. More information will be provided when it becomes available.
Best regards,
Brad Beaty
||
Program Specialist III
Texas Department of Motor Vehicles
Finance and Administrative Services Division
Email:
brad.beaty@txdmv.gov
Phone:
512-465-1438
Phone: 512-565-7495 cell
Tell us how we’re doing. Complete our
customer satisfaction survey
Source: Tax Assessor-Collectors
Huntsville Lockdown – April 14th
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Source: Contractors and Vendors
webDEALER Programming for End of Waiver Period Due to COVID-19
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Source: Motorist Services
End of Waiver to Extend Acceptance Timeframe of the Law Enforcement Identification Number Inspection (Form VTR-68-A) due to COVID-19
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Source: Dealers and Manufacturers
End of Statutory Waivers Due to COVID-19: Processing Vehicle Registration and Title Transactions and Enforcement of Registration
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Source: Motorist Services
Enforcement of Registration: Lifting of Waivers Due to COVID-19
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Source: Motor Carriers
eLINC System is back online
The eLinc system is experiencing technical difficulties and is currently offline. You may contact Credentialing Services at 1-800-299-1700, option 3 for more information. The TxDMV regrets the inconvenience. We will send out a notification when eLinc is back online. |
Source: Motor Carriers
eLinc System is Offline
Good morning,
The VIN Look Up feature is currently working. The Search by Owner feature will not be available for the rest of today. This feature should be restored tomorrow.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Department
Source: Tax Assessor-Collectors
Correction: RTS – Search by Owner Feature (4/8/2021 @ 10:03AM)
Good morning,
The Search by Owner/VIN Look Up feature will not be available for the rest of today. This feature should be restored tomorrow.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Department
Source: Tax Assessor-Collectors
Update: RTS – Search by Own the Search by Owner/VIN Look Up (4/8/2021 @ 9:48AM)
Good morning,
The RTS services have been restored with the exception of the Search By Owner/VIN Look Up feature. Support staff continue to troubleshoot that issue.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Department
Source: Tax Assessor-Collectors
Resolved: RTS System is Available (4/8/2021 @ 9:15AM)
Good morning,
The RTS system is currently unavailable. Support staff are working to identify and resolve the issue.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Department
Source: Tax Assessor-Collectors
Initial Notification: RTS Unavailable (4/8/2021 @ 8:45AM)
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Source: Tax Assessor-Collectors
Huntsville Lockdown April 6, 2021
Good morning,
All Texas Department of Motor Vehicles call centers are now available. We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Department
Source: Dealers and Manufacturers
Resolved: TxDMV Call Centers Available (4/5/2021 @ 11:23 AM)
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Source: News and Information
Media Advisory: Vehicle Title & Registration Waiver Ends April 14, 2021
Good morning,
All Texas Department of Motor Vehicles call centers are currently unavailable. Telecommunication support staff are currently working to identify and resolve the issue.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Texas Department of Motor Vehicles
IT Department
Source: Dealers and Manufacturers
Initial Notification: TxDMV Call Centers unavailable (4/5/2021 @ 10:14 AM)
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Source: Motorist Services
April 2021 Motor Vehicle Title Manual Update
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Source: Motorist Services
April 2021 Registration Manual Revisions