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Source: Dealers and Manufacturers
Resolved: eLICENSING System Slowness
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Source: Dealers and Manufacturers
Resolved: eLICENSING System Slowness
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Source: Dealers and Manufacturers
Initial Notification: eLICENSING System slowness
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Source: Motorist Services
July 2020 Motor Vehicle Title Manual Update
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Source: Motorist Services
July 2020 Registration Manual Update
Good morning,
The webDEALER login issue has been resolved. If you require additional assistance, please call our Customer Service Department to open a Remedy ticket.
Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Resolved: Network Issue (7/15/2020 @ 10:35AM)
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Source: Tax Assessor-Collectors
Annual County Fee Changes for FY 2021
Good morning,
An issue has been reported where some users are unable to log into webDEALER. Support staff are working to resolve the issue. An update will be sent by 12:00 PM or as more information becomes available.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Internet Down tags are valid for one year from the date they are printed.
Thank you,
Texas Department Of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Initial Notification: Network Issue (7/15/20200 @ 9:35 AM)
Good afternoon,
The Cognos Week/Month-to-Date and the Inventory Transaction Reports were available for viewing as of 3:00 PM this afternoon, 7/14/2020.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Resolved: Cognos Reports Available (7/14/2020 @ 3:00PM)
Good afternoon,
The webDEALER and RTS login issue has been resolved. If you are having a login problem, please clear your browser cache by following the steps below:
To clear the cache in Internet Chrome, follow these steps:
To clear the cache in Internet Explorer 11, follow these steps:
If you require additional assistance, please call our Customer Service Department to open a Remedy ticket.
Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Resolved: Network Issue (7/14/2020 @ 3:15 PM)
Good afternoon,
Support staff continue working to resolve the network issue where some users are unable to log into webDEALER and MVInet systems.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Internet Down tags are valid for one year from the date they are printed.
Thank you,
Texas Department Of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Update: Network Issue (7/14/20200 @ 1:20PM)
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Source: Motorist Services
July 2020 Salvage/Nonrepairable Motor Vehicle Manual Update
Good morning,
Due to the RTS nightly batch issues on 7/13/2020 and 7/14/2020 the Week/Month-to-Date and the Inventory Transaction Report will be delayed and should be viewable by 1:00 PM.
Thank you,
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: Cognos Reports Delayed (7/14/20200 @ 11:52 AM)
Good morning,
An issue has been reported where some users are unable to log into the following systems:
Support staff are working to resolve the issue. An update will be sent by 1:00 PM or as more information becomes available.
Thank you,
Texas Department Of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Initial Notification: Network Issue (7/14/20200 @ 10:50 AM)
Good morning,
An issue has been reported where some users are unable to log into the following systems:
Support staff are working to resolve the issue. An update will be sent by 1:00 PM or as more information becomes available.
As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Internet Down tags are valid for one year from the date they are printed.
Thank you,
Texas Department Of Motor Vehicles
IT Services Division
Source: Dealers and Manufacturers
Initial Notification: Network Issue (7/14/20200 @ 11:00 AM)
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Source: Tax Assessor-Collectors
Congratulations Tarrant County!
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Source: Dealers and Manufacturers
Complete: DCS SDC NetScaler Migration on 7/12/2020
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Source: Dealers and Manufacturers
Initial Notification: DCS SDC NetScaler Migration on 7/12/2020
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Source: News and Information
Texas Communities Combat Crime Thanks to New Grant Funding
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Source: Dealers and Manufacturers
Salvage Motor Vehicle Dealer Training – Webinar
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Source: Dealers and Manufacturers
TxDMV publishes rule proposals in the June 26, 2020, issue of the Texas Register
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Source: Tax Assessor-Collectors
Resolved: RTS ACH Issue 7/3/2020 2:40 PM
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Source: Motor Carriers
Reminder Notification: Scheduled TxPROS Maintenance, Sunday July 5, 8 a.m. – 4 p.m.
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Source: News and Information
Waiver of Texas Vehicle Title and Registration Requirements
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Source: Tax Assessor-Collectors
Initial Notification: RTS ACH Issue 7/2/2020 8:25 AM
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Source: Tax Assessor-Collectors
Updated Reports for Impacted County Closure Transactions