Please review and distribute as appropriate.

The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov.

We welcome your feedback and encourage you to email any comments or suggestions to VTR_Title_Reg-Manual-Update@txdmv.gov (please note the underscores between VTR and Title and Title and Reg).

Updates for this release are marked with red change bars in the text.

Chapter 4 – Driver’s Privacy Protection Act
Section 4.12, and 4.13 “Federal DPPA and Texas MVRDA,” and “In Summary,” were updated to clarify that a law enforcement officer must provide identification when requesting motor vehicle information. A law enforcement officer may no longer verbally provide a badge number and the issuing jurisdiction in lieu of providing current identification when submitting a request for motor vehicle information.

Section 4.16 “In Summary,” was updated to specify that counties should document the identification type, issuing entity, and number in the absence of a Form VTR-275 when a law enforcement officer submits a request for motor vehicle information.

Chapter 14 – Application for Registration
Section 14.11, “Refusal to Register Vehicles (Scofflaws),” was updated to remove the statutory reference for red light camera violations. The statute was repealed by House Bill 1631 of the 86th Legislative Session, and went into effect on June 2, 2019.

Chapter 17 – Transfer of Registration when Applying for Title
Section 17.5, “Plate to Owner Transactions,” was updated to specify licensed dealers are required to remove general issue license plates and registration stickers from passenger cars that are 6,000 lbs. or less and light trucks 10,000 lbs. or less sold, traded, or transferred to the dealer. A dealer will be charged a replacement fee if they remove license plates from vehicles other than passenger cars and light trucks.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:TM

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) resources system maintenance performed this morning was successfully completed as of 7:00 AM CST, August 07, 2019.   

If you would like to speak to a Customer Service Representative, please call 512-465-4010.  Customer Service is available from 8:00 AM to 5:00 PM CST, Monday through Friday.

Thank you,

Texas Department of Motor Vehicles
Customer Service
(512) 465-4010

The Texas Department of Motor Vehicles (TxDMV) continues user acceptance testing in preparation for the upcoming eTITLE launch. eTITLE is a new feature in webDEALER that facilitates the secure electronic transfer of titles between dealers in the wholesale market, making the title transfer process faster and easier than ever before. With eTITLE, electronic titles can also be released directly to webDEALER by a lienholder participating in the Electronic Lien and Title (ELT) program.

What You Need to Know Now

• eTITLE transactions will be completed between dealers without the need for physical title documents to be completed and change hands.
• ELT participants can release titles electronically to webDEALER eliminating issuance of a paper title when a vehicle is traded in.
• A new electronic title history will be available for review within webDEALER.
• Applications submitted to your office will contain the new ownership evidence type of Texas eTitle.
• eTITLE will introduce a new remark, the webDEALER indicator, which can act as a hard stop indicating that the owner has sold a vehicle to a participating dealership. The general distinguishing number of the dealer who has possession of the vehicle will display in the remarks section along with the date of transfer to the dealer.

Additional eTITLE Webinars

To make the transition to eTITLE easier for tax assessor-collectors and their staff, TxDMV will provide webinars on the dates and at the times listed below:

• Tuesday, August 20, 2019, 10:00 AM – 11:30 AM CST
  https://attendee.gotowebinar.com/register/8280443360065334019
• Wednesday, August 21, 2019, at 2:00 PM – 3:30 PM CST
  https://attendee.gotowebinar.com/register/4774078788855171587
• Thursday, August 22, 2019, at 10:00 AM – 11:30 AM CST
  https://attendee.gotowebinar.com/register/4280086906193125635
• Friday, August 23, 2019, at 2:00 PM – 3:30 PM CST
  https://attendee.gotowebinar.com/register/7179090050312930563

Good afternoon,

Texas NIC is performing system maintenance on Wednesday, August 07, 2019, starting at 8:00 AM and lasting until Sunday, August 11 at 6:00 AM CST. During this time, online availability of IVTRS should not be effected. 

If you need assistance after the maintenance window, please contact DCS Service Desk at 877-767-0656 or support@texasgovhelpdesk.com.

Thank you,

IT Services Division
Texas Department of Motor Vehicles 

Good afternoon,

The Texas NIC network maintenance was successfully completed on August 4, 2019.

If you have questions about this change, please contact the STS Service Desk at stshelp@sharedtechnologyservices.texas.gov.

Thank you,

Department of Motor Vehicles
IT Services Division

Earlier, customers were unable to complete their vehicle registration online due to IVTRS not processing their payment.  Support staff has resolved the issue and payments may now be successfully processed. 

If you would like to speak with a TxDMV Customer Service Representative, you may contact us at 512-465-4010 or 877-933-2020, option 1.  TxDMV customer service support is available from 8:00 AM to 5:00 PM CST, Monday through Friday.

IT Services

Texas Department of Motor Vehicles

Good afternoon,

Texas NIC is scheduled to perform system maintenance on Saturday, August 3, 2019, beginning at 10:00 PM and lasting until August 4, 2019 at 8:00 AM CST. During the maintenance window, it is not expected to impact the online availability of IVTRS. 

If you need assistance after the maintenance window, please contact DCS Service Desk at 877-767-0656 or support@texasgovhelpdesk.com.

Thank you,

IT Services Division
Texas Department of Motor Vehicles 

The 86th legislative session concluded on May 27, 2019, with a number of bills impacting TxDMV operations and stakeholders becoming law. Linked below is an overview of legislation that may be of particular interest to tax assessor-collectors.