RTB #006-18 Delinquent Transfer Penalty Fees for Unrecovered Stolen Vehicles

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Insurance Industry
RTB #006-18 Delinquent Transfer Penalty Fees for Unrecovered Stolen Vehicles

Posted in Insurance Industry | Comments Off on RTB #006-18 Delinquent Transfer Penalty Fees for Unrecovered Stolen Vehicles

Revised Registration Related Forms Now Available

Please review and distribute as appropriate.

The department previously made you aware the Vehicle Titles and Registration Division launched an initiative to review and/or update 60 internal and external registration related forms.

Today, we are pleased to announce we have concluded this initiative. The updated registration related forms are now available online at www.TxDMV.gov. We urge you to begin using the latest revision of all forms as soon as possible, however, we will continue to accept prior versions as you delete your stock.

The revisions made to these forms are not associated with changes to policy or procedure.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:TM

If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.

 

 

 

 

Source: Motorist Services
Revised Registration Related Forms Now Available

Posted in Motorist Services | Comments Off on Revised Registration Related Forms Now Available

TxDMV Board Meeting – December

 

 

 

The Texas Department of Motor Vehicles (TxDMV) Board has scheduled the following meeting for the month of December:

Board Meeting 
Thursday, December 6, 2018 – 9 a.m.  
Dewitt C.Greer Building
Ric Williamson Hearing Room
125 E. 11th Street, Austin
(The change in time and location is for this meeting only.)

TxDMV board and committee meetings are open to the public. Full board meetings are streamed online. Visit the TxDMV board page for agendas and transcripts.

 


Source: News and Information
TxDMV Board Meeting – December

Posted in News and Information | Comments Off on TxDMV Board Meeting – December

Texas Permitting and Routing Optimization System (TxPROS) Upgrades on December 11, 2018

The Texas Department of Motor Vehicles (TxDMV) will upgrade the Texas Permitting and Routing System (TxPROS) December 11 to improve the overall customer experience by adding several features and increasing the self-issue limit. 

New Self-Issue Weight

Customers can self-issue certain permit types within TxPROS when the overall size and weight of the vehicle and load are within allowed self-issue tolerances. Effective December 11, the self-issue weight limit in TxPROS will increase from the current 199,999 to 254,300 pounds. Overall self-issue dimensions will be:

  • 20 feet wide
  • 18 feet, 11 inches high
  • 125 feet long
  • 254,300 pounds gross weight

In addition, mileage permits for cranes and well servicing units that fall within the dimensions above can be self-issued.

Weight Certification Requirement

TxPROS customers can now upload required weight certification documents for vehicles/loads that exceed 200,000 pounds gross weight. A permit application missing the weight certification will be held until documentation is received.

For more information on how to upload a weight certification document visit: https://youtu.be/JQCUvG9Vm0k

Annual Permit Batch Ordering

Customers can again batch order the following permit types:

  • Annual Envelope (AEV) Company Specific
  • Over Axle/Over Gross Weight Tolerance
  • Ready-Mixed Concrete Truck
  • Timber
  • Intermodal Shipping Container Port, and
  • Fluid Milk

For AEV Company Specific Permits, TxPROS will now allow customers to enter the number of permits wanted.

TxPROS will still require that customers attest to the accuracy of each permit prior to mailing. If batching multiple permits, the customer must attest to the accuracy of each permit in the batch or submit a message to the Permit Office indicating there is an issue with a permit. If this step is not completed, the permit will not be mailed. The company will receive notifications from TxPROS that this step has not been completed.

For more information on how to batch permits and attest to permit accuracy visit: https://youtu.be/-f6sVf9v6lQ

Annual Permit Renewal Notices

TxPROS will automatically generate renewal notices via email and/or mail for annual permits. Notices will be sent at the beginning of each month for any permits due to expire within the following 45 days.

All customers will be prompted to provide a mailing address and email address for renewal notices the first time they order an annual permit after this upgrade release.

Duplicate Permit Prevention

TxPROS will now detect when a duplicate time-based permit is ordered. TxPROS will not issue a permit if it identifies a permit of the same type for the same vehicle for the same date range or overlapping dates. If the customer is aware of the duplication and still wants the permit, they will be required to submit the reason to the Permit Office for review. If the reason is acceptable, a supervisor will override the duplicate stop.

For more information on duplicate permit prevention visit: https://youtu.be/4hZHF40uWmQ

Automated Clearing House (ACH) Payments

TxDMV will now accept payments by Automated Clearing House (ACH), also known as electronic checks. No percentage or fee is charged for payments by ACH. ACH payments will not be accepted for escrow deposits in TxPROS.

 

Length Combination Evaluation

TxPROS will now evaluate axle spacings to determine if a Super Heavy Permit is required. A vehicle combination that exceeds 200,000 pounds and has less than 95 feet of total axle spacing requires a Super Heavy Permit.

For more information on the length combination evaluation visit: https://youtu.be/sBJ5ofBZIW0

For questions or additional information, contact the Motor Carrier Division at 1-800-299-1700, options 2-5-2.

 

Source: Motor Carriers
Texas Permitting and Routing Optimization System (TxPROS) Upgrades on December 11, 2018

Posted in Motor Carriers | Comments Off on Texas Permitting and Routing Optimization System (TxPROS) Upgrades on December 11, 2018

ListServ regarding Late Registration Penalty

Please review and distribute as appropriate.

The Texas Department of Motor Vehicles (TxDMV) is working to clarify policy on the collection of the 20% delinquent penalty which a customer must pay when they have been arrested or cited for operating a vehicle without valid registration.

Currently, Transportation Code §502.045 and Title 43 of the Administrative Code §217.28 allow for the collection of the 20% penalty at the time of registration renewal. We are aware customers are returning after renewal to pay the penalty when ordered by the court.

Future enhancements to the Registration and Title System (RTS) will be made to accommodate the collection of the penalty after time of renewal. Until this can be accomplished, counties will need to do the following workaround to collect the penalty after registration has been renewed:

• Collect the 20% penalty in “Additional Collections”
• Modify the registration expiration MONTH (if applicable)
• Issue a $6.50 replacement sticker

When a customer is sent back to the county by a court, counties should continue to collect the 20% penalty in “Additional Collections” under “Late Registration Penalty (REGPEN).” In instances where the customer’s registration expiration MONTH started over due to a valid reason being provided at time of late renewal, modification of the expiration back to the original MONTH and printing a replacement registration sticker is required.

In RTS, the county must select “Modify,” “Registration Correction” and adjust the MONTH as applicable to change the expiration back to the original MONTH. The county must require the customer to return the previously issued sticker before issuing a replacement registration sticker. The replacement fee must be collected in this instance. Counties should process all three events in one transaction using the “More Trans” functionality.

Please note: RTS currently cannot accommodate situations where modification of the expiration YEAR is required (This will also be addressed in the future enhancement of RTS). In this instance, counties should only collect the 20% penalty. Furthermore, counties should not collect additional MONTHS of registration fees to reconcile back to the original expiration.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

JK:TT:TM

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
ListServ regarding Late Registration Penalty

Posted in Tax Assessor-Collectors | Comments Off on ListServ regarding Late Registration Penalty

Protect your ride and what's inside while holiday shopping

ABTPA2

In this season of giving and sharing, don’t give burglars and thieves a chance to take

              Protect your vehicle and what’s inside while holiday shopping

(AUSTIN, Texas – November 20, 2018) If motorists aren’t careful, some of the best deals on Black Friday won’t even be inside the store – they’ll be sitting right out front in the parking lot.

“Increased holiday crowds represent an irresistible target for criminals,” said Auto Burglary and Theft Prevention Authority (ABTPA) Board Chairman and Galveston County Sheriff’s Office Lieutenant Tommy Hansen. “Making a habit of following these simple crime prevention tips now can benefit you year-round.”

ABTPA, a division of the Texas Department of Motor Vehicles, offers these simple precautions to combat theft and keep your holiday shopping season joyous.

Five keys to protecting your vehicle while shopping

 READ MORE:

Source: Motorist Services
Protect your ride and what's inside while holiday shopping

Posted in Motorist Services | Comments Off on Protect your ride and what's inside while holiday shopping

TxDMV Holiday Hours – Thanksgiving

In observance of Thanksgiving, the Texas Department of Motor Vehicles (TxDMV) will be closed on Thursday, November 22, and Friday, November 23. Additionally, the Oversize/Overweight Permits Office will be closed on Saturday, November 24.

Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. Registration renewal is available online 24/7 at www.TxDMV.gov.

Oversize/Overweight permits: Motor Carrier Oversize/Overweight permits can be ordered online 24/7 through the Texas Permitting and Routing Optimization System (TxPROS) at www.TxDMV.gov.

Have a safe and happy holiday! 

 

Source: Motor Carriers
TxDMV Holiday Hours – Thanksgiving

Posted in Motor Carriers | Comments Off on TxDMV Holiday Hours – Thanksgiving

Update Notification: Issue: RTS Slow Response Times (11/15/2018 @ 03:37 PM Central Time)

Good afternoon,

An issue has been reported with the RTS system where some users are experiencing slow response times.  Support staff have identified the issue that will require a reboot after hours. If you were unable to close out your workstation tonight, Thursday, November 15, 2018 please contact TxDMV @ 512-465-3351.

The statewide ticket for this issue is: 203268.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Department of Motor Vehicles
TxDMV IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-5870

 

 

 

Source: Tax Assessor-Collectors
Update Notification: Issue: RTS Slow Response Times (11/15/2018 @ 03:37 PM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Update Notification: Issue: RTS Slow Response Times (11/15/2018 @ 03:37 PM Central Time)

Initial Notification: Issue: RTS Slow Response Times (11/15/2018 @ 03:37 PM Central Time)

Good afternoon,

An issue has been reported with the RTS system where users are experiencing slow response times.  Support staff are working to identify and resolve the issue. An update will be sent by 04:30 PM (11/15/2018) or as more additional information becomes available.

The statewide ticket for this issue is: 203268.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Department of Motor Vehicles
TxDMV IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-5870

 

 

 

Source: Tax Assessor-Collectors
Initial Notification: Issue: RTS Slow Response Times (11/15/2018 @ 03:37 PM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Initial Notification: Issue: RTS Slow Response Times (11/15/2018 @ 03:37 PM Central Time)

New Law Regarding Certified Copies of Title (CCOs) Becomes Effective January 1, 2019

New Law Regarding Certified Copies of Title (CCOs) Becomes Effective January 1, 2019

Vehicle Transfer Notifications Become More Important December 31, 2018

 

Texas dealers, take note to protect yourselves from title fraud: On January 1, 2019, a new law related to Certified Copies of Title (CCOs) will take effect.  Senate Bill 2076 passed by the 85th Legislature amended Transportation Code, Section 501.134(d), to provide that a lawfully obtained CCO supersedes and invalidates any previously issued title or certified copy.

This change will become effective in the Texas Department of Motor Vehicles system at the start of business on December 31, 2018.

The goal of this new provision is to ensure that once a CCO is issued, it becomes the only valid proof of ownership. Prior to the passage of this law, Texas was the only state to allow the original title and any CCOs to all be valid evidence of ownership simultaneously, which often led to confusion for motorists and lending institutions, and was an opportunity for fraud.

Texas dealers who take vehicles in on trade should be particularly aware of this change.  Dealers should always submit a Vehicle Transfer Notification (VTN) right away to protect themselves from someone fraudulently obtaining a CCO after trade-in.  This will become even more important beginning on December 31, 2018.  

Completing and submitting a VTN is quick and easy.  You can electronically submit a VTN via eTAG.  From the eTAG Home Page, click on the “Tags” tab and select “Vehicle Transfer Notification” from the drop-down menu.

One of the pillars of the Texas Department of Motor Vehicles mission is to “protect…the citizens and industries in the state with quality motor vehicle related services.” The department is confident that this new approach to CCOs will help us meet that mission, but we can’t do it without you. We encourage all dealers to adopt a habit of promptly submitting VTNs and, as always, we appreciate your partnership.

 

Source: Dealers and Manufacturers
New Law Regarding Certified Copies of Title (CCOs) Becomes Effective January 1, 2019

Posted in Dealers and Manufacturers | Comments Off on New Law Regarding Certified Copies of Title (CCOs) Becomes Effective January 1, 2019

Initial Notification: Issue: FileNet (11/12/2018 @ 1:48 PM Central Time)

Good afternoon,

An issue has been reported with the FileNet system where users are experiencing issues uploading documents, but users are still able to view documents.  Support staff are working to identify and resolve the issue. An update will be sent by 3:00 PM (11/12/2018) or as more additional information becomes available.

The statewide ticket for this issue is: 202916

We apologize for the inconvenience and for any impact on you or your customers. 

Thank you,

Department of Motor Vehicles

TxDMV IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-5870

 

 

 

 

Source: Dealers and Manufacturers
Initial Notification: Issue: FileNet (11/12/2018 @ 1:48 PM Central Time)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: Issue: FileNet (11/12/2018 @ 1:48 PM Central Time)

UPDATE: Huntsville Lock-down Status

Please review and distribute as appropriate.

As of 11/8/18, the TDCJ Wynne Plate Unit was still under a lock-down. TDCJ does have a small skeleton crew working on allocation orders as well as the special plate orders. TDCJ is currently running two business days behind their regular schedule. We will continue to provide updates as we receive them.

Thank you for your patience.

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Tax Assessor-Collectors
UPDATE: Huntsville Lock-down Status

Posted in Tax Assessor-Collectors | Comments Off on UPDATE: Huntsville Lock-down Status

RTB #005-18 Titling in the Name of a Manufacturer

Please review and distribute as appropriate.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Dealers and Manufacturers
RTB #005-18 Titling in the Name of a Manufacturer

Posted in Dealers and Manufacturers | Comments Off on RTB #005-18 Titling in the Name of a Manufacturer

Texas Department of Criminal Justice Lockdown

Please review and distribute as appropriate.

As of November 5, 2018, the Wynne Unit in Huntsville is under lockdown status. This is a routine lockdown. At this time, the Texas Department of Criminal Justice (TDCJ) anticipates being in this status through the end of this week and probably next week. No special plate orders will be filled or shipped until the lockdown is over. Small emergency orders received through allocations will be filled. Emergency orders consist of warehouse items (non-special plates) that will sustain a county or region that is near depletion for a few days. These orders must be kept to a minimum as they will be shipped FedEx.

An update to the lockdown status will be provided as information is received from TDCJ.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.

 

Source: Motorist Services
Texas Department of Criminal Justice Lockdown

Posted in Motorist Services | Comments Off on Texas Department of Criminal Justice Lockdown

TxDMV Support Resources for Dealers

Dear Licensee,

When you have a question or issue with Texas Department of Motor Vehicles (TxDMV) systems at your dealership, you need prompt and reliable support so you can properly serve your customers. To that end, we want to keep you informed about the support resources available to you.

Online Support: Visit us at www.txdmv.gov/dealers. Our online resources include information that answers the most common inquiries received by dealers, including password resets. For password reset assistance, please see the eTAG User Guide at www.txdmv.gov/dealers/etag/resources under the eTAG Training Documents tab. This is the quickest and most efficient way to find the information you need. You can save time by skipping a phone call or email and going online.

Telephone Support: Our Consumer Relations Division (CRD) is available from Monday through Friday from 8 a.m. – 5 p.m. at 512-465-4010, Option 2.

We know that licensees are open for business beyond the days and hours when TxDMV support is available. For this reason, we have a wealth of support information available online so you can easily find the answers you need and focus on your business.

If you have any questions about TxDMV support, please do not hesitate to contact us.

Sincerely,

Daniel Avitia, Director
Motor Vehicle Division
Texas Department of Motor Vehicles

 

 

Source: Dealers and Manufacturers
TxDMV Support Resources for Dealers

Posted in Dealers and Manufacturers | Comments Off on TxDMV Support Resources for Dealers

TxDMV Help Desk Changes – November 1, 2018

Please review and distribute as appropriate.

Effective Thursday, Nov. 1, 2018, tax assessor-collector staff will have a new TxDMV Help Desk number to call for technology, funds adjustment, billing or accounts receivable issues. You will be able to reach a live support person faster, without navigating through a menu of options, by calling this dedicated county-only hotline: 512-465-3351.

TxDMV is also enhancing support by moving Help Desk staff into our Consumer Relations Division (CRD), so there will be a greater number of employees trained and available to take calls from county tax offices.

You should continue to contact your TxDMV Regional Service Center (RSC) for issues not related to technology, funds adjustment, billing or accounts receivable.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

 

Source: Tax Assessor-Collectors
TxDMV Help Desk Changes – November 1, 2018

Posted in Tax Assessor-Collectors | Comments Off on TxDMV Help Desk Changes – November 1, 2018

Motor Vehicle Dealer Training Seminar – Corpus Christi

Motor Vehicle Dealers and Industry:

We are pleased to announce our Motor Vehicle Dealer Training Seminar on November 15th, 2018, in Corpus Christi, Texas.  This presentation will be a broad overview of the rules and regulations surrounding the motor vehicle dealer industry.

Representatives from our Enforcement and VTR divisions will provide valuable information on dealer operations and titling requirements.  We will also have a representative from the Texas Office of Consumer Credit Commissioner who will provide instruction on financing options for dealers. This information is beneficial for any parties interested in becoming a dealer as well as the seasoned independent and franchise dealers seeking new information affecting the regulations associated with the motor vehicle dealer industry.

We are excited to have you join us, to learn and discuss issues that concern you and your business.

Thank you;

Stacey Cullen, Staff Services Officer

Enforcement Division

Texas Department of Motor Vehicles

 SC

Attachment

 

Source: Dealers and Manufacturers
Motor Vehicle Dealer Training Seminar – Corpus Christi

Posted in Dealers and Manufacturers | Comments Off on Motor Vehicle Dealer Training Seminar – Corpus Christi

Salvage Motor Vehicle Dealer Training Seminar – Corpus Christi

Salvage Motor Vehicle Dealers and Industry:

We are pleased to announce our Salvage Motor Vehicle Dealer Training Seminar on November 14th, 2018, in Corpus Christi, Texas.  This presentation will be a specific overview of the rules and regulations surrounding the salvage motor vehicle dealer industry.

The information provided will be specific to the individual operating as a salvage dealer and the related policies and procedures used by our agency.

David George, Chief Investigator for the Enforcement Division, will provide valuable information on salvage dealer operations and requirements.

We are excited to have you join us, to learn and discuss issues that concern you and your business.

Thank you;

Stacey Cullen, Staff Services Officer

Enforcement Division

Texas Department of Motor Vehicles

SC

Attachment 

 

Source: Dealers and Manufacturers
Salvage Motor Vehicle Dealer Training Seminar – Corpus Christi

Posted in Dealers and Manufacturers | Comments Off on Salvage Motor Vehicle Dealer Training Seminar – Corpus Christi

Proposed 43 TAC §217.84

Proposed 43 TAC §217.84

 

Please review and distribute as appropriate.

 

The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed changes to the Texas Administrative Code, which affect Chapter 217, §217.84. These proposed changes are posted for public comment until 5:00 p.m. on November 26, 2018. The proposed language is attached and it is also available on the Office of the Secretary of State’s website at http://www.sos.state.tx.us/texreg/pdf/currview/index.shtml.

 

 

The web link is subject to change as the Texas Register is a weekly publication. Previous versions of the Texas Register are available at http://www.sos.state.tx.us/texreg/pdf/backview/index.shtml

 

We expect to present the proposed changes and any received written comments to the TxDMV board at an upcoming board meeting. The meeting agenda with this item will be posted on the TxDMV website at

http://www.txdmv.gov/about-us/txdmv-board-meetings.

 

Thank you,

 

Sarah Swanson

Interim General Counsel

 

Attachment

 

Source: Dealers and Manufacturers
Proposed 43 TAC §217.84

Posted in Dealers and Manufacturers | Comments Off on Proposed 43 TAC §217.84

Proposed 43 TAC Chapter 219

Proposed 43 TAC Chapter 219

 

Please review and distribute as appropriate.

 

The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed rule review and proposed changes to the Texas Administrative Code, which affect Chapter 219,Oversize and Overweight Vehicles and Loads. The proposed rule review and proposed changes are posted for public comment until 5:00 p.m. on November 26, 2018. The proposed language is attached and it is also available on the Office of the Secretary of State’s website at

http://www.sos.state.tx.us/texreg/pdf/currview/index.shtml.

 

The web link is subject to change as the Texas Register is a weekly publication. Previous versions of the Texas Register are available at http://www.sos.state.tx.us/texreg/pdf/backview/index.shtml.

 

We expect to present the proposed changes and any received written comments to the TxDMV board at an upcoming board meeting. The meeting agenda with this item will be posted on the department’s website at http://www.txdmv.gov/about-us/txdmv-board-meetings.

 

Thank you,

Sarah Swanson

Interim General Counsel

 

Attachments

 

 

Source: Dealers and Manufacturers
Proposed 43 TAC Chapter 219

Posted in Dealers and Manufacturers | Comments Off on Proposed 43 TAC Chapter 219

Adopted 43 TAC §215.155

 

 Adopted 43 TAC §215.155

 

Please review and distribute as appropriate.

 

The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register adopted changes to the Texas Administrative Code, which affect Chapter 215, §215.155. The adopted Texas Register language is attached and it is also available on the Office of the Secretary of State’s website at http://www.sos.state.tx.us/texreg/pdf/currview/index.shtml.

 

The web link is subject to change as the Texas Register is a weekly publication. Previous versions of the Texas Register are available at http://www.sos.state.tx.us/texreg/pdf/backview/index.shtml

 

These adopted changes become effective on November 4, 2018 and the changes are included in the Texas Administrative Code at http://texreg.sos.state.tx.us/public/readtac$ext.viewtac.

 

 

Thank you,

Sarah Swanson

Interim General Counsel

 

Attachment

 

Source: Dealers and Manufacturers
Adopted 43 TAC §215.155

Posted in Dealers and Manufacturers | Comments Off on Adopted 43 TAC §215.155

Dealer License Plate Transfer Form

Please review and distribute as appropriate.

Customers may request to transfer their current Texas license plates to a newly purchased vehicle, particularly in a trade in situation, as allowed by state law. You may use the attached form to assist with the plate transfer when requested from a customer at the time of sale. General issue plates may be transferred from passenger car to passenger car if the vehicle has a gross vehicle weight (GVW) of 6,000 lbs. or less, and may be transferred from truck to truck if the vehicle has a GVW of 10,000 lbs. or less.

Most specialty license plates are also eligible for transfer; however, certain specialty plates issued by the department are prohibited from transfer due to eligibility requirements that must be met. The attached License Plate Transfer Form (Form VTR-904) may be used any time your customer requests a transfer of their license plates and the transfer is allowed by law:

Vehicle Chart

All license plates must be in good condition with a readable plate number to be transferred. The customer must have a set of plates (two plates with the same plate number) to transfer unless the vehicle is a trailer, travel trailer, motorcycle, or moped.

Customers with specialty plates not eligible for transfer may apply for new plates at their local county tax assessor-collector’s office if they want to maintain the same type of specialty plate on their newly purchased vehicle.

When you use Form VTR-904, please include it with the completed Application for Texas Title and/or Registration (Form 130-U) submitted to the county, but do not physically attach it to the Form 130-U. The county will use completed transfer forms only for information purposes to assist with registration. For dealers that use webDEALER for electronic filing, do not scan or upload the Form VTR-904 into webDEALER.

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

JK:TT:DP

If you have any questions concerning this communication, please contact your local county tax assessor-collector’s office.

 

Source: Dealers and Manufacturers
Dealer License Plate Transfer Form

Posted in Dealers and Manufacturers | Comments Off on Dealer License Plate Transfer Form

Resolved: Notification Issue: Network (10/25/2018 @ 11:20 AM Central Time)

Good morning,

The issue that caused a brief DIR network outage has been resolved.  If you experience new issues with this system, please contact the Service Desk.

The statewide ticket for this issue is: 201806.

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov. 

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

Source: Tax Assessor-Collectors
Resolved: Notification Issue: Network (10/25/2018 @ 11:20 AM Central Time)

Posted in Tax Assessor-Collectors | Comments Off on Resolved: Notification Issue: Network (10/25/2018 @ 11:20 AM Central Time)

Resolved: Initial Notification: Network (10/25/2018 @ 11:20 AM Central Time)

Good morning,

The issue that caused a brief DIR network outage has been resolved.  If you experience new issues with this system, please contact the Service Desk.

The statewide ticket for this issue is: 201806.

Please remember that after using an Internet Down tag, you must enter the information for that tag into eTAG as soon as the system is accessible. Doing this will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to ServiceDesk@TxDMV.gov.

 

Thank you,

 

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

Source: Dealers and Manufacturers
Resolved: Initial Notification: Network (10/25/2018 @ 11:20 AM Central Time)

Posted in Dealers and Manufacturers | Comments Off on Resolved: Initial Notification: Network (10/25/2018 @ 11:20 AM Central Time)

Initial Notification: Network (10/25/2018 @ 10:15 AM Central Time)

Good morning,

An issue was reported from DIR that multiple state agencies experienced a brief network outage, including TxDMV, and service is being restored.  Users may have experienced brief connectivity issues.  If you experience new issues with this system, please contact the Service Desk.

The statewide ticket for this issue is: 201806

As a reminder, if you are unable to print buyer’s tags, you should use your pre-printed Internet Down buyer’s tags.   As you know, every dealer is now allowed a minimum of 30 Internet Down tags.  If you have less than 30 printed, print your full allocation now so you are prepared when the eTags system is unavailable.  Please remember that after using an Internet Down tag, you must enter the information for that tag into eTags as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed. 

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to ServiceDesk@TxDMV.gov.

 

Thank you,

 

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov

 

Source: Dealers and Manufacturers
Initial Notification: Network (10/25/2018 @ 10:15 AM Central Time)

Posted in Dealers and Manufacturers | Comments Off on Initial Notification: Network (10/25/2018 @ 10:15 AM Central Time)