The issues relating to countywide reports have now been resolved.
Depending on your office ID, there are certain procedures you need to follow
in order to rerun requests to generate correct reports.
Please reference the file attachment on this bulletin which provides information
to help you determine your Office ID.
Procedure to rerun your report requests
For Office IDs 1 through 153 –
Step 1. Go to Funds, Funds Management, rerun Countywide
Step 2. Enter 5/18/2023 for the Report Date
Step 3. Click Enter
For Office IDs 154 through 254 (if you are missing internet renewal transactions (99)) –
(If you choose to not run Steps 1 through 7 below, and you are missing the 99 data,
that data will automatically show up tomorrow, following tonight’s report run.)
Step 1. Go to Funds, Funds Management, Rerun Substation Summary
Step 2 . Enter 5/18/2023 for the Report Date
Step 3. Choose Cash Drawer 99 only
Step 4. When prompted to Confirm Action CLT001, please confirm for the 5/18/2023 date
Step 5. Once Steps 1 to 4 are completed, go to Funds, Funds Management, rerun Countywide
Step 6. Enter 5/18/2023 for the Report Date
Step 7. Click Enter
We apologize for the inconvenience and any impact on you or your customers.
Texas Department of Motor Vehicles
IT Services Division
Source: Tax Assessor-Collectors
Resolved: Inaccurate Countywide Reports (05/19/2023 @ 03:25 PM)