Monthly Archives: October 2018

TxDMV Support Resources for Dealers

Posted on October 31, 2018 by TxDMV

Dear Licensee, When you have a question or issue with Texas Department of Motor Vehicles (TxDMV) systems at your dealership, you need prompt and reliable support so you can properly serve your customers. To that end, we want to keep … Continue reading →

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TxDMV Help Desk Changes – November 1, 2018

Posted on October 31, 2018 by TxDMV

Please review and distribute as appropriate. Effective Thursday, Nov. 1, 2018, tax assessor-collector staff will have a new TxDMV Help Desk number to call for technology, funds adjustment, billing or accounts receivable issues. You will be able to reach a … Continue reading →

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Motor Vehicle Dealer Training Seminar – Corpus Christi

Posted on October 31, 2018 by TxDMV

Motor Vehicle Dealers and Industry: We are pleased to announce our Motor Vehicle Dealer Training Seminar on November 15th, 2018, in Corpus Christi, Texas.  This presentation will be a broad overview of the rules and regulations surrounding the motor vehicle … Continue reading →

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Salvage Motor Vehicle Dealer Training Seminar – Corpus Christi

Posted on October 31, 2018 by TxDMV

Salvage Motor Vehicle Dealers and Industry: We are pleased to announce our Salvage Motor Vehicle Dealer Training Seminar on November 14th, 2018, in Corpus Christi, Texas.  This presentation will be a specific overview of the rules and regulations surrounding the … Continue reading →

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Proposed 43 TAC §217.84

Posted on October 26, 2018 by TxDMV

Proposed 43 TAC §217.84   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed changes to the Texas Administrative Code, which affect Chapter 217, §217.84. These proposed changes … Continue reading →

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Proposed 43 TAC Chapter 219

Posted on October 26, 2018 by TxDMV

Proposed 43 TAC Chapter 219   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed rule review and proposed changes to the Texas Administrative Code, which affect Chapter … Continue reading →

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Adopted 43 TAC §215.155

Posted on October 26, 2018 by TxDMV

   Adopted 43 TAC §215.155   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register adopted changes to the Texas Administrative Code, which affect Chapter 215, §215.155. The adopted … Continue reading →

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Dealer License Plate Transfer Form

Posted on October 26, 2018 by TxDMV

Please review and distribute as appropriate. Customers may request to transfer their current Texas license plates to a newly purchased vehicle, particularly in a trade in situation, as allowed by state law. You may use the attached form to assist … Continue reading →

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Resolved: Notification Issue: Network (10/25/2018 @ 11:20 AM Central Time)

Posted on October 25, 2018 by TxDMV

Good morning, The issue that caused a brief DIR network outage has been resolved.  If you experience new issues with this system, please contact the Service Desk. The statewide ticket for this issue is: 201806. If you would like to … Continue reading →

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Resolved: Initial Notification: Network (10/25/2018 @ 11:20 AM Central Time)

Posted on October 25, 2018 by TxDMV

Good morning, The issue that caused a brief DIR network outage has been resolved.  If you experience new issues with this system, please contact the Service Desk. The statewide ticket for this issue is: 201806. Please remember that after using … Continue reading →

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Initial Notification: Network (10/25/2018 @ 10:15 AM Central Time)

Posted on October 25, 2018 by TxDMV

Good morning, An issue was reported from DIR that multiple state agencies experienced a brief network outage, including TxDMV, and service is being restored.  Users may have experienced brief connectivity issues.  If you experience new issues with this system, please … Continue reading →

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Initial Notification Issue: Network (10/25/2018 @ 9:40 AM Central Time)

Posted on October 25, 2018 by TxDMV

Good morning, An issue has been reported from DIR that multiple state agencies have experienced a brief network outage including TxDMV and service is being restored.  Users may be experiencing connectivity issues.  DIR support staff are working to identify and … Continue reading →

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2018 Motor Carrier Division Customer Satisfaction Survey

Posted on October 24, 2018 by TxDMV

Help MCD improve performance by taking this brief Customer Satisfaction Survey to let us know how we’re doing and what areas we need to focus on in the future. Take it anytime between Wednesday, October 24, and Wednesday, November 14. … Continue reading →

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Proposed 43 TAC §217.27

Posted on October 19, 2018 by TxDMV

Proposed 43 TAC §217.27   Please review and distribute as appropriate.   The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed changes to the Texas Administrative Code, which affect Chapter 217, §217.27. These proposed changes … Continue reading →

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Unscheduled Maintenance: RTS system (10/18/2018 @ 04:42 PM Central Time)

Posted on October 18, 2018 by TxDMV

Good afternoon, In order to resolve the performance issue, the RTS system will be rebooted after hours today (10/18/2018).  If you experience issues with the RTS system tomorrow (10/19/2018) please contact the Service Desk. If you would like to speak … Continue reading →

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Update Notification: Issue: RTS Slow Response Time (10/18/2018 @ 03:15 PM Central Time)

Posted on October 18, 2018 by TxDMV

Good afternoon, The issue with the RTS intermittent slow response times has not been resolved.  Support staff are working to resolve the issue.  Another update will be sent by 05:00 PM (10/18/2018) or as additional information becomes available. The statewide … Continue reading →

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Update Notification: Issue: RTS Slow Response Time (10/18/2018 @ 12:50 PM Central Time)

Posted on October 18, 2018 by TxDMV

Good afternoon, The issue with the RTS intermittent slow response times has not been resolved.  Support staff are working to resolve the issue.  Another update will be sent by 03:00 PM (10/18/2018) or as additional information becomes available. The statewide … Continue reading →

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Initial Notification: RTS Slow Response Time Issue (10/18/2018 @ 10:53 AM)

Posted on October 18, 2018 by TxDMV

Good morning, Please be advised you may experience RTS slow response times intermittently throughout the day.  Support staff are working to resolve the issue.  An update will be sent by 01:00 PM today. The statewide ticket for this issue is: … Continue reading →

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Completed: Scheduled Maintenance: webDEALER/eTAG (10/14/2018 @ 08:50 AM Central Time)

Posted on October 14, 2018 by TxDMV

Good morning, The scheduled maintenance was completed as of 12:45 AM Central Time this morning, October 14, 2018. If you experience any new issues, please contact the Service Desk.  Please remember that after using an Internet Down tag, you must enter the information for … Continue reading →

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Correction: Scheduled Maintenance: webDEALER/eTAG (10/12/2018 @ Midnight Central Time)

Posted on October 12, 2018 by TxDMV

Good evening, The Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance between midnight Friday, October 12 and 7:00 a.m. Monday morning October 15.  No outage is expected.  A limited number of customers may experience intermittent connectivity to … Continue reading →

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Initial Notification: Scheduled Maintenance: webDEALER/eTAG (10/13/2018 @ 12:01 AM Central Time)

Posted on October 12, 2018 by TxDMV

Good afternoon, On Saturday, October 13, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing maintenance that will impact the webDEALER/eTAG system. The duration of the maintenance is scheduled for up to 31 hours beginning at 12:01 AM … Continue reading →

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October 2018 Registration Manual Update

Posted on October 12, 2018 by TxDMV

Please review and distribute as appropriate. The latest update to the Motor Vehicle Registration Manual (attached) is now available via Registration and Title System (RTS) workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments … Continue reading →

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October 2018 Motor Vehicle Title Manual Update

Posted on October 12, 2018 by TxDMV

Please review and distribute as appropriate. The latest update to the Motor Vehicle Title Manual (attached) is now available via Registration and Title System workstations and at www.txdmv.gov. We welcome your feedback and encourage you to email any comments or … Continue reading →

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Resolved: DIR Network Issue (10/08/2018 @ 03:49 PM Central Time)

Posted on October 8, 2018 by TxDMV

Good afternoon, The issue that caused the DIR Network issue was resolved at 03:45 PM (10/08/2018) Central Time.  If you experience new issues with this system, please contact the Service Desk. If you would like to speak to a Service … Continue reading →

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Initial Notification: DIR Network issue (10/08/2018 @ 03:30 PM Central Time)

Posted on October 8, 2018 by TxDMV

Good afternoon, An issue has been reported with the connection between TxDMV Headquarters and the State Data Center.  TxDMV offices may experience delays in providing customer service.  Support Staff at the State Data Center are working to identify and resolve … Continue reading →

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