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Yearly Archives: 2018
Return of Metal Dealer and Other Industry Plates
The Motor Vehicle Division announced that effective immediately Texas motor vehicle dealers, in-transit operators, converters, manufacturers, and distributors are required to return canceled, damaged, or unneeded metal plates to a Texas Department of Motor Vehicles (TxDMV) Regional Service Center or … Continue reading
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Resolved: webDEALER/eTAG Available (09/17/2018 @ 11:26 AM Central Time)
Good morning, The webDEALER/eTAG system was available as of 10:45 AM Central Time this morning, 09/17/2018. If you experience new issues with the webDEALER/eTAG system, please contact the service desk. The statewide ticket for this issue is: 196908 Please … Continue reading
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Initial Notification: eTAG: Unscheduled Maintenance (9/17/2018 @ 10:30 AM Central Time)
Good morning, On September 17, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing eTAG system maintenance. The duration of the maintenance is scheduled for up to 15 minutes, beginning Monday (09/17/2018) at 10:30 AM Central Time and lasting until … Continue reading
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Fiscal Year 2019 Performance Quality Recognition Program (PQRP)
Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) is currently accepting applications for the Fiscal Year 2019 Performance Quality Recognition Program (PQRP). The deadline for submission is October 31. The TxDMV understands the importance of … Continue reading
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Adopted 43 TAC §217.27
Adopted 43 TAC §217.27 Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register adopted changes to the Texas Administrative Code, which affect Chapter 217, §217.27. The adopted Texas … Continue reading
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Adopted 43 TAC §215.85
Adopted 43 TAC §215.85 Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register adopted changes to the Texas Administrative Code, which affect Chapter 215, §215.85. The adopted Texas … Continue reading
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Metal plate return updates
Effective immediately Texas motor vehicle dealers, in-transit operators, converters, manufacturers, and distributors are required to return canceled, damaged, or unneeded metal plates to a Regional Service Center or the Texas Department of Motor Vehicles Headquarters. Plates may be mailed to … Continue reading
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New Referral Fee Option for Independent Dealers
On August 16, the Texas Department of Motor Vehicles (TxDMV) Board met and adopted rules related to the use of referral fees for independent motor vehicle dealers. Here is what you need to know as a licensed independent dealer on … Continue reading
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Initial Notification: IRP Transmittal Report Issue (09/06/2018 @ 01:00 PM Central Time)
Good afternoon, IRP transmittal data is available today, September 06, 2018. However, due to issues with the IRP batch process last night, the Week-To-Date Report will not reflect the correct IRP totals until tomorrow, September 07, 2018. An update will … Continue reading
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Proposed 43 TAC, Ch. 217, New Subchapter K, Electronic Signatures, §§217.301, 217.302, 217.303
Proposed 43 TAC, Ch. 217, New Subchapter K, Electronic Signatures, §§217.301, 217.302, 217.303 Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed changes to the Texas Administrative … Continue reading
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Proposed 43 TAC §217.56
Proposed 43 TAC §217.56 Please review and distribute as appropriate. The Texas Department of Motor Vehicles (TxDMV) has published in the Texas Register proposed changes to the Texas Administrative Code, which affect Chapter 217, §217.56. These proposed … Continue reading
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Resolved: RTS Issue (09/04/2018 @ 10:50 AM Central Time)
Good morning, The issue that caused the RTS system issue was resolved at 10:50 AM (09/04/2018) Central Time. If you experience new issues with this system, please contact the Service Desk. The statewide ticket for this issue is: 194920 If … Continue reading
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Resolved: eTAG/webDEALER Available (09/04/2018 @ 12:00 PM Central Time)
Good morning, The eTAG/webDEALER system was available as of 10:50 AM Central Time this morning, 09/04/2018. If you experience new issues with the eTAG/webDEALER system please contact the Service Desk. The statewide ticket for this issue is: 194920 Please remember … Continue reading
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Unscheduled Maintenance: RTS Restart (09/04/2018 @ 11:30 AM Central Time)
Good morning, The cause of the RTS issue has been identified; a third party VIN decoding system was unavailable until 11 a.m. Central Time. The RTS servers must be restarted in order to clear the remaining performance issues that resulted … Continue reading
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Initial Notification: eTAG/webDEALER Issue (09/04/2018 @ 10:25 AM Central Time)
Good morning, An issue has been reported with the eTAG/webDEALER system. Users are unable to look up VINs which are not already in the system. Support staff are working to resolve the issue. An update will sent by noon (09/04/2018) … Continue reading
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Update: RTS Unavailable (09/04/2018 @ 09:25 AM Central Time)
Good morning, The issue with the RTS system has been identified. Users are unable to look up VINs which are not already in the system such as New and Out-Of-State Vehicles. Support staff are working to resolve the issue. Another … Continue reading
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Update: RTS Unavailable (09/04/2018 @ 09:00 AM Central Time)
Good morning, The issue with the RTS system has not been resolved. Support staff are working to identify and resolve the issue. Another update will be sent by 10:00 AM (09/04/2018) Central Time or as additional information becomes available. The … Continue reading
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Initial Notification: RTS Unavailable ([09/04/2018 @ 08:20 AM] Central Time)
Good morning, An issue has been reported with the RTS system. Support staff are working to identify and resolve the issue. An update will sent by 9:00 AM (09/04/2018) or as additional information becomes available. The statewide ticket for this … Continue reading
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New Registration and Title System (RTS) Workstation Lease Pricing
Please review and distribute as appropriate. The Texas Department of Motor Vehicles recently reviewed the costs for RTS workstations and determined that the annual cost to lease an RTS workstation should be amended to reflect the new state replacement cycle … Continue reading
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Texas.gov County Help Desk Calls
Please review and distribute as appropriate. Effective Saturday September 1st, the Texas.gov program that you use to process online vehicle registrations, the Transaction Payment Engine (TPE), is changing to a new support email and phone number. Although the current phone … Continue reading
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Texas Governor Proclaims August “Watch Your Car Month”
Governor Proclaims August “Watch Your Car Month” ABTPA Urges Texans to Protect Themselves from Auto Burglary and Theft (AUSTIN, Texas – August 30, 2018) With the end of the summer being historically one of the riskiest seasons for vehicle burglary … Continue reading
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American Association of Motor Vehicle Administrators’ Fraud Detection Training Modules
Please review and distribute as appropriate. American Association of Motor Vehicle Administrators’ Fraud Detection Training Modules The Texas Department of Motor Vehicles (TxDMV) would like to introduce a new eLearning training series created by the American Association of Motor Vehicle … Continue reading
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RTS Update (08/21/2018 @ 2:55 PM Central Time)
Good afternoon, The Registration and Titling System upgrade last week resulted in a significant improvement in the processing time of the nightly batch runs. Compared to the previous week, the system experienced a 54 percent increase in transaction processing … Continue reading
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Salvage Motor Vehicle Dealer Training Seminar – Fort Worth
Salvage Motor Vehicle Dealers and Industry: We are pleased to announce our Salvage Motor Vehicle Dealer Training Seminar on September 18th, 2018, in Fort Worth, Texas. This presentation will be a specific overview of the rules and regulations surrounding the … Continue reading
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Motor Vehicle Dealer Training Seminar – Fort Worth
Motor Vehicle Dealers and Industry: We are pleased to announce our Motor Vehicle Dealer Training Seminar on September 19th & 20th 2018, in Fort Worth, Texas. This presentation will be a broad overview of the rules and regulations surrounding the … Continue reading
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