Monthly Archives: May 2020

Important Information Regarding Title Disputes

Posted on May 29, 2020 by TxDMV

As we head into June, the Texas Department of Motor Vehicles (TxDMV) wants to remind you it is instituting changes to the handling of title disputes to better align with current statutory requirements and protect the rights of titleholders in … Continue reading →

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Follow-up Regarding Issues Identified with County Closure Transactions

Posted on May 28, 2020 by TxDMV

Please review and distribute as appropriate. This is a follow-up to the communication sent on May 15, 2020, regarding issues identified with county closure transactions.  On April 20, 2020, the Registration and Title System (RTS) Release 9.6.1 introduced the County … Continue reading →

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Two Revised eLearning Modules

Posted on May 28, 2020 by TxDMV

Please review and distribute as appropriate. As you are aware, Senate Bill 604, enacted by the 86th Legislature, added Transportation Code, Section 520.023. The legislation requires the department to implement a training program on the department’s automated registration and titling … Continue reading →

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TxDMV Pharr Regional Office Reopening for In-Person Transactions

Posted on May 28, 2020 by TxDMV

NEWS RELEASE TxDMV Pharr Regional Service Center Reopening  Temporary waiver of vehicle title and registration requirements remains in effect (AUSTIN, Texas – May 28, 2020) The Texas Department of Motor Vehicles (TxDMV) will reopen its Pharr Regional Service Center on Friday, … Continue reading →

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Motor Vehicle Dealer Training Webinar

Posted on May 26, 2020 by TxDMV

Motor Vehicle Dealers and Industry:   We are pleased to announce our first Motor Vehicle Dealer Training Webinar. This webinar will be split into two days (Part 1 & Part 2).   Date:      June 10, 2020 – Part … Continue reading →

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TxDMV Regional Offices Reopening for In-Person Transactions

Posted on May 25, 2020 by TxDMV

The Texas Department of Motor Vehicles Regional Services Centers (RSCs) will begin reopening this week as detailed in the attached press release. As noted in the release, in-person RSC services are available to the general public by appointment only. International … Continue reading →

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Regional Offices Reopening for In-Person Transactions

Posted on May 24, 2020 by TxDMV

NEWS RELEASE Regional Offices Reopening for In-Person Transactions  Temporary waiver of vehicle title and registration requirements remains in effect (AUSTIN, Texas – May 24, 2020) The Texas Department of Motor Vehicles (TxDMV) will reopen some of its regional service centers beginning … Continue reading →

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TxDMV Holiday Hours – Memorial Day 2020

Posted on May 22, 2020 by TxDMV

In observance of Memorial Day, all Texas Department of Motor Vehicles (TxDMV) services and support by mail, email and phone will be closed on Monday, May 25, 2020.  COVID-19 Closures: As of Friday, May 22, 2020, TxDMV offices remain closed to the public … Continue reading →

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Resolved: eLICENSING System Degradation – (5/21/2020 @ 4:27 PM)

Posted on May 21, 2020 by TxDMV

Good afternoon, The Texas Department of Motor Vehicles, has resolved the eLicensing system degradation. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department     Source: Dealers … Continue reading →

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Resolved: RTS available (5/21/2020 @ 4:27 PM)

Posted on May 21, 2020 by TxDMV

Good afternoon, The RTS system was available as of 4:27 PM this afternoon, 5/21/2020. We apologize for the inconvenience and any impact on you or your customers.   Thank you, Texas Department of Motor VehiclesIT Department         … Continue reading →

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Initial Notification: eLICENSING System Degradation – (5/21/2020 @ 3:20 PM)

Posted on May 21, 2020 by TxDMV

Good afternoon, An issue has been identified with the eLICENSING system.  Support staff are working to identify and resolve the issue. An update will be sent by 4:20 PM this afternoon, 5/21/2020. We apologize for the inconvenience and any impact on … Continue reading →

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Initial Notification: RTS unavailable (5/21/2020 @ 3:20 PM)

Posted on May 21, 2020 by TxDMV

Good afternoon, An issue has been identified with the RTS system.  Support staff are working to identify and resolve the issue. An update will be sent by 4:30 PM this afternoon, 5/21/2020. We apologize for the inconvenience and any impact on … Continue reading →

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Initial Notification: eLICENSING System Degradation – (5/21/2020 @ 1:25 PM)

Posted on May 21, 2020 by TxDMV

Good afternoon, An issue has been identified with the eLICENSING system.  Support staff are working to identify and resolve the issue. An update will be sent by 3:25 PM this afternoon, 5/21/2020. We apologize for the inconvenience and any impact on … Continue reading →

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Initial Notification: RTS unavailable (5/21/2020 @ 12:30 PM)

Posted on May 21, 2020 by TxDMV

Good afternoon, An issue has been identified with the RTS system.  Support staff are working to identify and resolve the issue. An update will be sent by 2:30 PM this afternoon, 5/21/2020. We apologize for the inconvenience and any impact on … Continue reading →

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TxDMV Customer Satisfaction Survey

Posted on May 19, 2020 by TxDMV

Dear TxDMV customers and stakeholders: As a state agency focused on providing premier customer service, the Texas Department of Motor Vehicles is always seeking feedback on its performance. The department is launching a new customer satisfaction survey designed to capture … Continue reading →

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Resolved: eLICENSING System Degradation – (5/19/2020 @ 2:48 PM)

Posted on May 19, 2020 by TxDMV

Good afternoon, The Texas Department of Motor Vehicles vendor Salesforce, has resolved the eLicensing system degradation. We apologize for any inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department     … Continue reading →

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Initial Notification: eLICENSING System Degradation – (5/19/2020 @ 2:12 PM)

Posted on May 19, 2020 by TxDMV

Good afternoon, The Texas Department of Motor Vehicles vendor Salesforce, has reported that the eLicensing system is experiencing system degradation. Due to this issue, users may be experiencing slowness when processing transactions. Salesforce support staff are working to resolve the issue.  Thank you, … Continue reading →

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Complete: MCCS Release 9.6.2 (5/17/2020 @ 12:02 AM)

Posted on May 17, 2020 by TxDMV

Good morning, The deployment of the MCCS updates were completed as of 12:02 this morning, 5/17/2020. Thank you, TxDMV IT Department of Motor Vehicles         Source: Motor Carriers Complete: MCCS Release 9.6.2 (5/17/2020 @ 12:02 AM)

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Complete: eLicensing Release 9.6.2 (5/17/2020 @ 12:02 AM)

Posted on May 17, 2020 by TxDMV

Good morning, The deployment of the eLicensing updates were completed as of 12:02 this morning, 5/17/2020. Thank you, TxDMV IT Department of Motor Vehicles         Source: Dealers and Manufacturers Complete: eLicensing Release 9.6.2 (5/17/2020 @ 12:02 AM)

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Complete: RTS/webDEALER Release 9.6.2 (5/17/2020 @ 12:02 AM)

Posted on May 17, 2020 by TxDMV

Good morning, The deployment of the RTS/webDEALER updates were completed as of 12:02 this morning, 5/17/2020. Thank you, TxDMV IT Department of Motor Vehicles         Source: Tax Assessor-Collectors Complete: RTS/webDEALER Release 9.6.2 (5/17/2020 @ 12:02 AM)

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Identified Issues Related to County Closure Transactions

Posted on May 15, 2020 by TxDMV

Please review and distribute as appropriate. Programming changes with the Registration and Title System Release 9.6.1 introduced functionality to allow a county tax office to process transactions on behalf of a closed county tax office by selection of the County … Continue reading →

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webDEALER Programming Changes for Delinquent Sales Tax Penalty

Posted on May 15, 2020 by TxDMV

Please review and distribute as appropriate. In support of Governor Greg Abbott’s waiver on the time in which to apply for title and delinquent transfer penalty, the Comptroller of Public Accounts (CPA) provided an extension for when motor vehicle sales … Continue reading →

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Motor Carrier Mover Training – Webinar

Posted on May 15, 2020 by TxDMV

Attention Household Goods Motor Carriers: Please join us online Thursday, May 28, 2020 from 8:30 a.m. to 12:30 p.m. for our Mover Training Seminar.  We will be using the GoToWebinar platform to provide information on issues that concern you and … Continue reading →

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Resolved: TxIRP Processing Transaction Issues

Posted on May 14, 2020 by TxDMV

Good afternoon, The Texas International Registration Plan (TxIRP) System is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, TxDMV ITDepartment of Motor Vehicles    Source: Motor Carriers Resolved: TxIRP Processing Transaction Issues

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TxIRP Processing Transaction Issues

Posted on May 14, 2020 by TxDMV

Good morning, The Texas Department of Motor Vehicles has received reports that some users are experiencing issues when processing transactions in the Texas International Registration Plan (TxIRP) System. Support staff are working to resolve the issue.  Thank you, Texas Department of Motor Vehicles IT … Continue reading →

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