Monthly Archives: May 2021

Resolved: All Systems Available (5/27/2021 @ 10:48AM)

Good morning, The following systems are now available:   RTS POS weDEALER webSUB myPlates IVTRS TLETS We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department         … Continue reading

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Initial Notification: Systems Unavailable (5/27/2021 @ 10:40 AM)

Good morning, The following systems are unavailable.   RTS POS weDEALER webSUB myPlates IVTRS TLETS We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department         Source: … Continue reading

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Initial Notification: RTS Server Restart (5/27/2021 @ 10:00 AM)

Good morning, An issue has been identified with the RTS system.  Servers will be restarted at 10:15 AM this morning to resolve the issue.  Please remain logged out of the system until the restart is complete.   We apologize for the inconvenience and … Continue reading

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TxDMV Holiday Hours – Memorial Day 2021

The Texas Department of Motor Vehicles (TxDMV) will be closed on Monday, May 31, 2021, for Memorial Day. We honor those who lost their lives while in the military service of our nation. Vehicle title and registration services:┬áMost vehicle title … Continue reading

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Resolved: webDEALER Issue: Title Processing Transaction (5/26/2021 @ 1:53 PM)

Good afternoon, The webDEALER title transaction issue has now been resolved.  Thank you, Texas Department of Motor Vehicles IT Department     Source: Dealers and Manufacturers Resolved: webDEALER Issue: Title Processing Transaction (5/26/2021 @ 1:53 PM)

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Update: webDEALER Issue: Title Processing Transaction (5/25/2021 @ 6:21PM)

The Texas Department of Motor Vehicles Support Staff continue to work on the webDEALER issue which some dealers are experiencing when attempting to submit and process a title transaction. At this time, we would like to provide some additional information … Continue reading

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Initial Notification: webDEALER Issue: Title Processing Transaction (5/25/2021 @ 2:44PM)

Good afternoon, The Texas Department of Motor Vehicles has received reports that some dealers are encountering an issue with webDEALER, when attempting to submit and process a title transaction in the system.  Support Staff are working to resolve the issue. … Continue reading

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Completion: Cognos System Maintenance (5/21/2021 @ 9:21 PM)

Good evening, The Cognos system maintenance was completed as of 9:21 PM this evening, 5/21/2021. Thank you, Texas Department of Motor VehiclesIT Department     Source: Tax Assessor-Collectors Completion: Cognos System Maintenance (5/21/2021 @ 9:21 PM)

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Initial Notification: Cognos System Maintenance (5/21/2021 @ 7:00PM)

Good afternoon, On Friday, May 21, 2021, the Texas Department of Motor Vehicles (TxDMV) will be performing Cognos system maintenance. The duration of the maintenance is scheduled for up to 3 hours beginning at 7:00PM lasting until 10:00PM. During the … Continue reading

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Postponed: Cognos System Maintenance (5/14/2021 @ 7:00 PM)

Good afternoon, The Cognos system maintenance scheduled for this evening, Friday, May 14, 2021, beginning at 7:00PM, has been postponed. A communication will be sent when a new date has been scheduled for the Cognos system maintenance. Thank you, Texas … Continue reading

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Resolved: webDEALER System is Available (5/13/2021 @ 12:32 PM)

Good afternoon, The webDEALER system was available as of 12:32 PM, 5/13/2021. We apologize for the inconvenience and any impact on you or your customers. Please remember that if you used an Internet Down tag, you must enter the information … Continue reading

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Initial Notification: webDEALER Unavailable (5/13/2021 @ 12:00 PM)

Good afternoon, The webDEALER system is currently experiencing issues when creating new users, searching for exiting users, and adding existing users to locations/dealers. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on … Continue reading

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Completion: Cognos System Maintenance (5/12/2021 @ 8:10 PM)

Good evening, The Cognos system maintenance was completed as of 8:10 PM this evening, 5/12/2021. Thank you, Texas Department of Motor VehiclesIT Department     Source: Tax Assessor-Collectors Completion: Cognos System Maintenance (5/12/2021 @ 8:10 PM)

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Initial Notification: Cognos System Maintenance (5/14/2021 @ 7:00PM)

Good afternoon, On Friday, May 14, 2021, the Texas Department of Motor Vehicles (TxDMV) will be performing Cognos system maintenance. The duration of the maintenance is scheduled for up to 3 hours beginning at 7:00PM lasting until 10:00PM. During the … Continue reading

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Initial Notification: Cognos System Maintenance (5/12/2021 @ 7:00PM)

Good afternoon, On Wednesday, May 12, 2021, the Texas Department of Motor Vehicles (TxDMV) will be performing Cognos system maintenance. The duration of the maintenance is scheduled for up to an hour and a half beginning at 7:00PM lasting until … Continue reading

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Reminder: TxPROS Map Update

The Texas Department of Motor Vehicles (TxDMV) is updating its Texas Permitting and Routing Optimization System (TxPROS) map. Effective Tuesday, May 4, TxPROS will be using Google maps to select locations, display trips and restrictions, etc. Google maps will improve … Continue reading

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