Yearly Archives: 2021

Resolved: webSalvage System is Available (2/24/2021 @ 11:10 AM)

Good morning, The webSALVAGE system was available as of 11:10 AM this morning, 2/24/2021. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department         Source: … Continue reading

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Resolved: RTS System is Available (2/24/2021 @ 11:10 AM)

Good morning, The RTS system was available as of 11:10 AM this morning, 2/24/2021. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department     Source: Tax Assessor-Collectors … Continue reading

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Initial Notification: webSalvage System Unavailable (2/24/2021 @ 10:30AM)

Good morning, The webSALVAGE system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department     … Continue reading

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Initial Notification: webDEALER Unavailable (2/24/2021 @ 9:55AM)

Good morning, The webDEALER system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. As a reminder, if you are unable to print buyer’s tags, … Continue reading

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Initial Notification: RTS Unavailable (2/24/2021 @ 9:40AM)

  Good morning, The RTS system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department   … Continue reading

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Winter Storm Recovery

Good afternoon, The TxDMV is currently triaging damage and outage tickets as a result of last week’s winter storms. If you have not reported your current damage/outages, please do so as soon as you can through the normal ticket reporting … Continue reading

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Initial Notification: CountyWide Report and Batch Inventory Action Report

Good afternoon, Due to the daily RTS data purge, the 2/12/2021 data used in the CountyWide Report and the Batch Inventory Action Report will only be available until midnight tonight, 2/22/2021 11:59 PM. In the event that these reports need … Continue reading

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Rescheduled: eLicensing Release 9.9.2

Good afternoon, The scheduled eLicensing Release 9.9.2 was not deployed last weekend due to electrical outages caused by the winter storm. The eLicensing updates have been rescheduled for this weekend, February 26, 2021, starting at 10:00 PM Saturday (2/27/2021) through 7:00 AM Sunday (2/28/2021). During the … Continue reading

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Rescheduled: RTS Release 9.9.1

Good afternoon, The scheduled RTS Release 9.9.1 was not deployed last weekend due to electrical outages caused by the winter storm. The RTS system updates have been rescheduled for this weekend, February 26, 2021, starting at 10:00 PM Saturday (2/27/2021) through 7:00 AM Sunday (2/28/2021). During the … Continue reading

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TxDMV Emergency Notification Update for Friday, 02/19/21

The Texas Department of Motor Vehicle headquarters operations and offices are closed Friday, February 19, 2021 due to wintry weather and unusually cold temperatures. Due to the taxed power grid and lack of electricity and/or internet services in many areas, this closure applies … Continue reading

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Important Update Regarding IRP and Permitting Requirements for Disaster Recovery – February 18, 2021

The State continues to respond to Texas Governor Greg Abbott’s extreme winter weather disaster declaration for all 254 Texas counties. The Texas Department of Motor Vehicles is now temporarily suspending International Registration Plan (IRP) and 72-hour and 144-hour permitting requirements … Continue reading

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TxDMV Emergency Notification Update for Thursday, 02/18/21

The Texas Department of Motor Vehicle headquarters operations and offices are closed Thursday, February 18, 2021 due to wintry weather and unusually cold temperatures. Due to the taxed power grid and lack of electricity and/or internet services in many areas, this closure applies … Continue reading

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TxDMV Emergency Notification Update for Wednesday, 02/17/21

The Texas Department of Motor Vehicle headquarters operations and offices are closed Wednesday, February 17, 2021 due to wintry weather and unusually cold temperatures. Due to the taxed power grid and lack of electricity and/or internet services in many areas, this closure applies … Continue reading

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TxDMV Emergency Notification Update for Tuesday, 02/16/21

The Texas Department of Motor Vehicle headquarters operations and offices are closed Tuesday, February 16, 2021 due to wintry weather and unusually cold temperatures. Due to the taxed power grid and lack of electricity and/or internet services in many areas, this closure applies … Continue reading

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Oversize/Overweight Permit Requirements Suspended to respond to Extreme Winter Weather

Oversize/Overweight Permit Requirements Suspended for Winter Weather Response Texas Governor Greg Abbott declared a disaster for 254 Texas counties in response to extreme winter weather conditions. The Texas Department of Motor Vehicles has responded by temporarily suspending oversize/overweight permitting requirements … Continue reading

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Initial Notification: RTS Release 9.9.1 (2/20/2021 @ 6:00 PM)

Good afternoon, Over the weekend of February 19, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS). During the deployment of the new release you may experience intermittent connectivity issues starting at 6:00 … Continue reading

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Initial Notification: eLicensing Release 9.9.2 (2/20/2021 @ 10:00 PM)

Good afternoon, Over the weekend of February 19, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System.  During the deployment of the new release you may experience intermittent connectivity issues starting at 10:00 PM Saturday (2/20/2021) through 7:00 AM … Continue reading

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Reminder: Vehicle Title & Registration Waiver Ends April 14, 2021

NEWS RELEASE Reminder: Vehicle Title & Registration Waiver Ends April 14, 2021Texans have until the end of that day to complete overdue transactions (AUSTIN, Texas – February 12, 2021) If you’re overdue, it’s time to renew! The temporary waiver of … Continue reading

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Address Correction for OpenText

Please review and distribute as appropriate. The notification sent on February 8, 2021, providing the new mailing address for the department’s imaging vendor, OpenText, listed the incorrect address. The correct address is: OpenText4210 IH35 Frontage RoadSuite 224 Building 2San Antonio, … Continue reading

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TxDMV Holiday Hours – Presidents Day 2021

The Texas Department of Motor Vehicles (TxDMV) will be closed on Presidents Day, Monday, Feb. 15, 2021. Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. … Continue reading

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Open Text Address Change Notification

Please review and distribute as appropriate. The department’s imaging vendor, OpenText, is moving to a new location. Effective February 12, 2021, all title transaction documents ready for direct mail to OpenText must be sent to: OpenText4222 Interstate 35, Suite 224 … Continue reading

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Performance Quality Recognition Program Information

Please review and distribute as appropriate. The Texas Department of Motor Vehicles understands the importance of the services you provide, as well as the impact you have on the overall satisfaction of Texas motorists, and we want you to be … Continue reading

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Resolved: webDEALER Issue (2/8/2021 @ 8:05 AM)

Good morning, The webDEALER issue that prevented some users from accessing the system has been resolved.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. … Continue reading

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Initial Notification: webDEALER Issue (2/8/2021 @8:00 AM)

  Good morning, The Texas Department of Motor Vehicles have received reports that some users are unable to access webDEALER. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your … Continue reading

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Resolved: webDEALER Issue (2/4/2021 @ 8:38 AM)

Good morning, The webDEALER issue that prevented users from accessing the system has been resolved.  Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing … Continue reading

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