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Yearly Archives: 2021
Resolved: webSalvage System is Available (2/24/2021 @ 11:10 AM)
Good morning, The webSALVAGE system was available as of 11:10 AM this morning, 2/24/2021. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department Source: … Continue reading
Posted in Salvage Dealers
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Resolved: RTS System is Available (2/24/2021 @ 11:10 AM)
Good morning, The RTS system was available as of 11:10 AM this morning, 2/24/2021. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department Source: Tax Assessor-Collectors … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: webSalvage System Unavailable (2/24/2021 @ 10:30AM)
Good morning, The webSALVAGE system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department … Continue reading
Posted in Salvage Dealers
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Initial Notification: webDEALER Unavailable (2/24/2021 @ 9:55AM)
Good morning, The webDEALER system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. As a reminder, if you are unable to print buyer’s tags, … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: RTS Unavailable (2/24/2021 @ 9:40AM)
Good morning, The RTS system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department … Continue reading
Posted in Tax Assessor-Collectors
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Winter Storm Recovery
Good afternoon, The TxDMV is currently triaging damage and outage tickets as a result of last week’s winter storms. If you have not reported your current damage/outages, please do so as soon as you can through the normal ticket reporting … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: CountyWide Report and Batch Inventory Action Report
Good afternoon, Due to the daily RTS data purge, the 2/12/2021 data used in the CountyWide Report and the Batch Inventory Action Report will only be available until midnight tonight, 2/22/2021 11:59 PM. In the event that these reports need … Continue reading
Posted in Tax Assessor-Collectors
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Rescheduled: eLicensing Release 9.9.2
Good afternoon, The scheduled eLicensing Release 9.9.2 was not deployed last weekend due to electrical outages caused by the winter storm. The eLicensing updates have been rescheduled for this weekend, February 26, 2021, starting at 10:00 PM Saturday (2/27/2021) through 7:00 AM Sunday (2/28/2021). During the … Continue reading
Posted in Dealers and Manufacturers
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Rescheduled: RTS Release 9.9.1
Good afternoon, The scheduled RTS Release 9.9.1 was not deployed last weekend due to electrical outages caused by the winter storm. The RTS system updates have been rescheduled for this weekend, February 26, 2021, starting at 10:00 PM Saturday (2/27/2021) through 7:00 AM Sunday (2/28/2021). During the … Continue reading
Posted in Tax Assessor-Collectors
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TxDMV Emergency Notification Update for Friday, 02/19/21
The Texas Department of Motor Vehicle headquarters operations and offices are closed Friday, February 19, 2021 due to wintry weather and unusually cold temperatures. Due to the taxed power grid and lack of electricity and/or internet services in many areas, this closure applies … Continue reading
Posted in Tax Assessor-Collectors
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Important Update Regarding IRP and Permitting Requirements for Disaster Recovery – February 18, 2021
The State continues to respond to Texas Governor Greg Abbott’s extreme winter weather disaster declaration for all 254 Texas counties. The Texas Department of Motor Vehicles is now temporarily suspending International Registration Plan (IRP) and 72-hour and 144-hour permitting requirements … Continue reading
Posted in Motor Carriers
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TxDMV Emergency Notification Update for Thursday, 02/18/21
The Texas Department of Motor Vehicle headquarters operations and offices are closed Thursday, February 18, 2021 due to wintry weather and unusually cold temperatures. Due to the taxed power grid and lack of electricity and/or internet services in many areas, this closure applies … Continue reading
Posted in Tax Assessor-Collectors
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TxDMV Emergency Notification Update for Wednesday, 02/17/21
The Texas Department of Motor Vehicle headquarters operations and offices are closed Wednesday, February 17, 2021 due to wintry weather and unusually cold temperatures. Due to the taxed power grid and lack of electricity and/or internet services in many areas, this closure applies … Continue reading
Posted in Tax Assessor-Collectors
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TxDMV Emergency Notification Update for Tuesday, 02/16/21
The Texas Department of Motor Vehicle headquarters operations and offices are closed Tuesday, February 16, 2021 due to wintry weather and unusually cold temperatures. Due to the taxed power grid and lack of electricity and/or internet services in many areas, this closure applies … Continue reading
Posted in Tax Assessor-Collectors
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Oversize/Overweight Permit Requirements Suspended to respond to Extreme Winter Weather
Oversize/Overweight Permit Requirements Suspended for Winter Weather Response Texas Governor Greg Abbott declared a disaster for 254 Texas counties in response to extreme winter weather conditions. The Texas Department of Motor Vehicles has responded by temporarily suspending oversize/overweight permitting requirements … Continue reading
Posted in Motor Carriers
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Initial Notification: RTS Release 9.9.1 (2/20/2021 @ 6:00 PM)
Good afternoon, Over the weekend of February 19, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the Registration and Titling System (RTS). During the deployment of the new release you may experience intermittent connectivity issues starting at 6:00 … Continue reading
Posted in Tax Assessor-Collectors
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Initial Notification: eLicensing Release 9.9.2 (2/20/2021 @ 10:00 PM)
Good afternoon, Over the weekend of February 19, 2020, the Texas Department of Motor Vehicles (TxDMV) will update the eLicensing System. During the deployment of the new release you may experience intermittent connectivity issues starting at 10:00 PM Saturday (2/20/2021) through 7:00 AM … Continue reading
Posted in Dealers and Manufacturers
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Reminder: Vehicle Title & Registration Waiver Ends April 14, 2021
NEWS RELEASE Reminder: Vehicle Title & Registration Waiver Ends April 14, 2021Texans have until the end of that day to complete overdue transactions (AUSTIN, Texas – February 12, 2021) If you’re overdue, it’s time to renew! The temporary waiver of … Continue reading
Posted in News and Information
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Address Correction for OpenText
Please review and distribute as appropriate. The notification sent on February 8, 2021, providing the new mailing address for the department’s imaging vendor, OpenText, listed the incorrect address. The correct address is: OpenText4210 IH35 Frontage RoadSuite 224 Building 2San Antonio, … Continue reading
Posted in Tax Assessor-Collectors
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TxDMV Holiday Hours – Presidents Day 2021
The Texas Department of Motor Vehicles (TxDMV) will be closed on Presidents Day, Monday, Feb. 15, 2021. Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County tax office hours may vary. … Continue reading
Posted in Motor Carriers
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Open Text Address Change Notification
Please review and distribute as appropriate. The department’s imaging vendor, OpenText, is moving to a new location. Effective February 12, 2021, all title transaction documents ready for direct mail to OpenText must be sent to: OpenText4222 Interstate 35, Suite 224 … Continue reading
Posted in Tax Assessor-Collectors
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Performance Quality Recognition Program Information
Please review and distribute as appropriate. The Texas Department of Motor Vehicles understands the importance of the services you provide, as well as the impact you have on the overall satisfaction of Texas motorists, and we want you to be … Continue reading
Posted in Tax Assessor-Collectors
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Resolved: webDEALER Issue (2/8/2021 @ 8:05 AM)
Good morning, The webDEALER issue that prevented some users from accessing the system has been resolved. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. … Continue reading
Posted in Dealers and Manufacturers
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Initial Notification: webDEALER Issue (2/8/2021 @8:00 AM)
Good morning, The Texas Department of Motor Vehicles have received reports that some users are unable to access webDEALER. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your … Continue reading
Posted in Dealers and Manufacturers
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Resolved: webDEALER Issue (2/4/2021 @ 8:38 AM)
Good morning, The webDEALER issue that prevented users from accessing the system has been resolved. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing … Continue reading
Posted in Dealers and Manufacturers
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