Yearly Archives: 2021

Initial Notification: Cognos System Maintenance (5/14/2021 @ 7:00PM)

Good afternoon, On Friday, May 14, 2021, the Texas Department of Motor Vehicles (TxDMV) will be performing Cognos system maintenance. The duration of the maintenance is scheduled for up to 3 hours beginning at 7:00PM lasting until 10:00PM. During the … Continue reading

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Initial Notification: Cognos System Maintenance (5/12/2021 @ 7:00PM)

Good afternoon, On Wednesday, May 12, 2021, the Texas Department of Motor Vehicles (TxDMV) will be performing Cognos system maintenance. The duration of the maintenance is scheduled for up to an hour and a half beginning at 7:00PM lasting until … Continue reading

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Reminder: TxPROS Map Update

The Texas Department of Motor Vehicles (TxDMV) is updating its Texas Permitting and Routing Optimization System (TxPROS) map. Effective Tuesday, May 4, TxPROS will be using Google maps to select locations, display trips and restrictions, etc. Google maps will improve … Continue reading

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New eLearning Platform for Registration and Title System (RTS) Training on the Horizon

Please review and distribute as appropriate. The Vehicle Titles and Registration Division (VTR) is excited to announce the transition to a new eLearning platform called TalentLMS in July 2021.  The current platform, Articulate Online, will be discontinued by the vendor … Continue reading

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License Plates with Enhanced Security Features in Production

Please review and distribute as appropriate. Texas license plates are now being produced with a new type of high definition (HD) sheeting to provide increased reflectivity and visibility.  The Texas Department of Motor Vehicles (TxDMV) website will be updated with … Continue reading

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Resolved: Available – Standard Presumptive Value (SPV) Calculator

Good morning, The Standard Presumptive Value (SPV) calculator in RTS POS is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Services Division         Source: Tax Assessor-Collectors Resolved: … Continue reading

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TxPROS Map Update

The Texas Department of Motor Vehicles (TxDMV) is updating its Texas Permitting and Routing Optimization System (TxPROS) map. Effective Tuesday, May 4, TxPROS will be using Google maps to select locations, display trips and restrictions, etc. Google maps will improve … Continue reading

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Unavailable: Standard Presumptive Value (SPV) calculator (4/27/2021 @ 10:00 AM)

Good morning, The Standard Presumptive Value (SPV) calculator in RTS POS is currently unavailable. IT staff currently have a support ticket open with Black Book and are working to resolve resolve the issue.  As a workaround customers can use this link outside … Continue reading

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Informational: Brief Service Interruption (4/23/2021 @ 2:07PM)

Good afternoon, The Texas Department of Motor Vehicles had a brief statewide interruption of service at 2:07PM today. This issue has now been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you,  Texas … Continue reading

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Resolved: webDEALER System is Available (4/20/2021 @ 3:22 PM)

Good afternoon, The webDEALER system was available as of 3:20 PM, 4/20/2021. We apologize for the inconvenience and any impact on you or your customers. Please remember that if you used an Internet Down tag, you must enter the information … Continue reading

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Initial Notification: webDEALER Unavailable (4/20/2021 @ 3:10PM)

Good afternoon, The webDEALER system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. As a reminder, if you are unable to print buyer’s tags, … Continue reading

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Phishing email warning – webDEALER/eTAG

WARNING The Texas Department of Motor Vehicles (TxDMV) has received reports of potential phishing activity involving the webDEALER/eTAG system(s) using emails that appear to be from TxDMV. Be advised that TxDMV will NOT ask you: To click a link in … Continue reading

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Huntsville Lockdown – April 14th

As of today, April 14, 2021, the TxDMV Huntsville warehouse is still under lock-down status. Over the last few days, TDCJ has provided a small crew of inmates to process orders received from TxDMV-Allocations. Orders for the Counties and Regional … Continue reading

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webDEALER Programming for End of Waiver Period Due to COVID-19

Please review and distribute as appropriate. Governor Greg Abbott waived the time in which to apply for a vehicle title and the associated delinquent transfer penalty on March 16, 2020.  As a result, the delinquent transfer penalty does not apply … Continue reading

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End of Waiver to Extend Acceptance Timeframe of the Law Enforcement Identification Number Inspection (Form VTR-68-A) due to COVID-19

Please review and distribute as appropriate. Governor Greg Abbott waived the time in which to apply for a vehicle title and the associated delinquent transfer penalty as of March 16, 2020.  As a result, the 30-calendar day timeframe to accept … Continue reading

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End of Statutory Waivers Due to COVID-19: Processing Vehicle Registration and Title Transactions and Enforcement of Registration

Please review and distribute as appropriate. The Texas Department of Motor Vehicles announced in December of 2020 that the temporary waivers issued by Governor Greg Abbott regarding certain vehicle registration and titling requirements would last through April 14, 2021. The … Continue reading

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Enforcement of Registration: Lifting of Waivers Due to COVID-19

Please review and distribute as appropriate. The Texas Department of Motor Vehicles announced in December of 2020 that the temporary waivers issued by Governor Greg Abbott regarding certain vehicle registration requirements would last through April 14, 2021. The temporary waiver … Continue reading

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eLINC System is back online

The eLINC system is back online.  The TxDMV regrets the earlier inconvenience.    Source: Motor Carriers eLINC System is back online

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eLinc System is Offline

The eLinc system is experiencing technical difficulties and is currently offline.  You may contact Credentialing Services at 1-800-299-1700, option 3 for more information. The TxDMV regrets the inconvenience. We will send out a notification when eLinc is back online.    … Continue reading

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Correction: RTS – Search by Owner Feature (4/8/2021 @ 10:03AM)

Good morning, The VIN Look Up feature is currently working. The Search by Owner feature will not be available for the rest of today. This feature should be restored tomorrow. We apologize for the inconvenience and any impact on you … Continue reading

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Update: RTS – Search by Own the Search by Owner/VIN Look Up (4/8/2021 @ 9:48AM)

Good morning, The Search by Owner/VIN Look Up feature will not be available for the rest of today. This feature should be restored tomorrow. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas … Continue reading

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Resolved: RTS System is Available (4/8/2021 @ 9:15AM)

Good morning, The RTS services have been restored with the exception of the Search By Owner/VIN Look Up feature. Support staff continue to troubleshoot that issue. We apologize for the inconvenience and any impact on you or your customers. Thank … Continue reading

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Initial Notification: RTS Unavailable (4/8/2021 @ 8:45AM)

Good morning, The RTS system is currently unavailable. Support staff are working to identify and resolve the issue. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor VehiclesIT Department     … Continue reading

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Huntsville Lockdown April 6, 2021

As of today, April 6, 2021, the Wynne Unit in Huntsville is under lockdown status. This is a routine lockdown. At this time, TDCJ anticipates being in lockdown status through the week and possibly into next week.   No special plate … Continue reading

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Resolved: TxDMV Call Centers Available (4/5/2021 @ 11:23 AM)

Good morning,   All Texas Department of Motor Vehicles call centers are now available. We apologize for the inconvenience and any impact on you or your customers.   Thank you,   Texas Department of Motor Vehicles IT Department   Source: Dealers and … Continue reading

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