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Monthly Archives: May 2023
Simplifying services and fighting fraud garner industry recognition
NEWS RELEASE Simplifying services and fighting fraud garner industry recognition TxDMV programs and initiatives focus on customer service and fraud prevention (AUSTIN, Texas – May 30, 2023) The American Association of Motor Vehicle Administrators (AAMVA) recognizes the success of recent … Continue reading
Posted in News and Information
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TxDMV Holiday Hours – Memorial Day 2023
The Texas Department of Motor Vehicles (TxDMV) will be closed on Monday, May 29, 2023, for Memorial Day. We honor those who lost their lives while in military service to our country. Vehicle title and registration services: Most vehicle title and registration … Continue reading
Posted in Motor Carriers
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Update Notification: Inaccurate Countywide Reports (05/22/2023 @ 11:52 AM)
Good morning, The issues relating to countywide reports have now been resolved. Depending on your office ID, there are certain procedures you need to followin order to rerun requests to generate correct reports. Please reference the file attachment on this bulletin which provides information … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Update Notification: Inaccurate Countywide Reports (05/22/2023 @ 11:52 AM)
Resolved: Inaccurate Countywide Reports (05/19/2023 @ 03:25 PM)
Good afternoon, The issues relating to countywide reports have now been resolved. Depending on your office ID, there are certain procedures you need to followin order to rerun requests to generate correct reports. Please reference the file attachment on this bulletin which provides information … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Resolved: Inaccurate Countywide Reports (05/19/2023 @ 03:25 PM)
Initial Notification: Inaccurate Countywide Reports for Offices 1 through 153 (05/19/2023 @ 10:20 AM)
Good morning, The Texas Department of Motor Vehicles (TxDMV) is aware of inaccuracies withinthe countywide reports for Offices 1 through 153. Currently, these reports are notincorporating yesterday’s date (05/18/2023) within the reports. Support Staff are working to resolve the issue. … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: Inaccurate Countywide Reports for Offices 1 through 153 (05/19/2023 @ 10:20 AM)
Initial Notification: RTS Batch Report is delayed (05/19/2023 @ 07:35 AM)
Good morning, The TxDMV RTS Batch for the night of 5/18/2023 is still processing at this time, includingtransactions and reporting. For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: RTS Batch Report is delayed (05/19/2023 @ 07:35 AM)
Resolved: RTS Maintenance Completed (05/19/2023 @ 01:45 AM)
Good morning, The RTS system maintenance is now completed. The RTS system is now available. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Services Division … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Resolved: RTS Maintenance Completed (05/19/2023 @ 01:45 AM)
Resolved: webDealer maintenance completed (05/19/2023 @ 01:30 AM)
Good morning, The webDealer system maintenance is now completed. The webDealer system will be available for user login by 6:00 AM this morning. We apologize for the inconvenience and any impact on you or your customers. Please remember that if … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Resolved: webDealer maintenance completed (05/19/2023 @ 01:30 AM)
Initial Notification: webDealer Unavailable (05/18/2023 @ 11:00 PM)
Good evening, The Texas Department of Motor Vehicles (TxDMV) is currently implementing criticalmaintenance for webDealer. Due to the nature of this maintenance, the webDealer system is currently unavailable. As a reminder, if you are unable to print buyer’s tags, you should … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Initial Notification: webDealer Unavailable (05/18/2023 @ 11:00 PM)
Initial Notification: RTS POS Unavailable (05/18/2023 @ 11:00 PM)
Good evening, The Texas Department of Motor Vehicles (TxDMV) is currently implementing criticalmaintenance for the RTS Point-of-Sale (POS) System. Due to the nature of this maintenance, the RTS POS System is currently unavailable. Note: A notification update will be published … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: RTS POS Unavailable (05/18/2023 @ 11:00 PM)
Update Notification: Resolved: All RTS reports are now available (05/13/2023 09:10 AM)
Good morning, The TxDMV RTS Batch for the night of 5/11/2023 is still processing at this time, includingtransactions and reporting. For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Update Notification: Resolved: All RTS reports are now available (05/13/2023 09:10 AM)
Update Notification: RTS Batch Report is delayed (05/12/2023 02:35 PM)
Good morning, The TxDMV RTS Batch for the night of 5/11/2023 is still processing at this time, includingtransactions and reporting. For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Update Notification: RTS Batch Report is delayed (05/12/2023 02:35 PM)
Resolved: CRD Call Center Available (5/12/2023 @ 09:33 AM)
Good morning, The intermittent phone line connection issues observed on 05/11/2023 with theTxDMV contact center have been resolved. All TxDMV contact centers are operational and available. We apologize for the inconvenience and any impact on you and your customers. Thank you, … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Resolved: CRD Call Center Available (5/12/2023 @ 09:33 AM)
Initial Notification: RTS Batch Report is delayed (05/12/2023 07:24 AM)
Good morning, The TxDMV RTS Batch for the night of 5/11/2023 is still processing at this time, includingtransactions and reporting. For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: RTS Batch Report is delayed (05/12/2023 07:24 AM)
Update Notification: CRD Call Center intermittently unavailable (05/11/2023 @ 04:48 PM)
Good evening, The Texas Department of Motor Vehicles’ contact center has been experiencing intermittent phone line connection issues. Support staff were able to identify the cause of the connection issues and are working to resolve as quickly as possible. As work … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Update Notification: CRD Call Center intermittently unavailable (05/11/2023 @ 04:48 PM)
Initial Notification: CRD Call Center intermittently unavailable (05/11/2023 @ 11:47 AM)
Good afternoon, The Texas Department of Motor Vehicles’ contact center is experiencing intermittent phone line connection issues. Support staff are working to resolve the issue as quickly as possible and apologize for any inconvenience from dropped calls or extended wait times. … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: CRD Call Center intermittently unavailable (05/11/2023 @ 11:47 AM)
Resolved: RTS Batch Reports are now available (5/9/2023 02:28 PM)
Good afternoon, RTS Batch processing is complete. All transactions for 5/8/2023 have processed and reports as well as the Cognos Active Registration Cube are now available. Thank you, Texas Department of Motor Vehicles IT Services Division Source: Tax … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Resolved: RTS Batch Reports are now available (5/9/2023 02:28 PM)
Update Notification: RTS Batch Report is delayed (05/09/2023 09:00 AM)
Good morning, The TxDMV RTS Batch for the night of 5/8/2023 is still processing at this time, includingtransactions and reporting. For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will bedelayed, … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Update Notification: RTS Batch Report is delayed (05/09/2023 09:00 AM)
Initial Notification: RTS Batch Report is delayed (5/9/2023 08:03 AM)
Good morning, The TxDMV RTS Batch for the night of 5/8/2023 is still processing at this time, includingtransactions and reporting. For this reason, Cognos and Administrative Reporting will bedelayed, including the following: Finance1 Fee Type Funds Report2 Funds Remittance Report3 Week/Month … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: RTS Batch Report is delayed (5/9/2023 08:03 AM)
Resolved: webDEALER Performance Issues (05/08/2023 07:10 PM)
Good evening, The webDealer system performance issues have now been resolved. The webDealer system is now available as of 07:10 PM, Monday, May 8, 2023. We apologize for the inconvenience and any impact on you or your customers. Please remember … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Resolved: webDEALER Performance Issues (05/08/2023 07:10 PM)
Resolved: RTS Performance Issues (05/08/2023 07:10 PM)
Good evening, The RTS system performance issues have been resolved. The RTS system is now available as of 07:10 PM, Monday, May 8, 2023.. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Resolved: RTS Performance Issues (05/08/2023 07:10 PM)
Update Notification: webDEALER Performance Issues (05/08/2023 05:00 PM)
Good afternoon, Some users have reported that the webDEALER system is experiencing intermittent performance issues. Support staff are aware and working to resolve the issues. We will provide updates as we work on the issues. We apologize for the inconvenience … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Update Notification: webDEALER Performance Issues (05/08/2023 05:00 PM)
Update Notification: RTS Performance Issues (05/08/2023 05:00 PM)
Good afternoon, TxDMV is aware of reported RTS system performance issues. Support staff are working to resolve the issue. We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on you or … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Update Notification: RTS Performance Issues (05/08/2023 05:00 PM)
Update Notification: webDEALER Performance Issues (05/08/2023 04:30 PM)
Good afternoon, Some users have reported that the webDEALER system is experiencing intermittent performance issues. Support staff are aware and working to resolve the issues. We will provide updates as we work on the issues. We apologize for the inconvenience … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Update Notification: webDEALER Performance Issues (05/08/2023 04:30 PM)
Update Notification: RTS Performance Issues (05/08/2023 04:30 PM)
Good afternoon, TxDMV is aware of reported RTS system performance issues. Support staff are working to resolve the issue. We will provide an update once the issue is resolved. We apologize for the inconvenience and any impact on you or … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Update Notification: RTS Performance Issues (05/08/2023 04:30 PM)
