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Author Archives: TxDMV
Initial Notification: RTS Batch Reports are delayed (11/30/2023 8:33 AM)
Good morning, The TxDMV RTS Batch for the night of 11/29/2023 is still processing at this time, includingtransactions and reporting. For this reason, the Cognos Active Registration Cube, used for access to self-service reporting needs, Cognos and Administrative Reporting will be … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: RTS Batch Reports are delayed (11/30/2023 8:33 AM)
Update: webDEALER Performance Issues (11/30/2023 8:13 AM)
Good morning, Texas Department of Motor Vehicles (TxDMV) is continuing to troubleshoot the webDealer issue. An update will be provided as more information becomes available. We apologize for the inconvenience and any impact on you or your customers. As a … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Update: webDEALER Performance Issues (11/30/2023 8:13 AM)
Initial Notification: webDEALER Performance Issues (11/29/2023 2:50 PM)
Good afternoon, Some users have reported that the webDEALER system is experiencing intermittent performance issues. Support staff are aware and working to resolve the issues. We will provide updates as more information becomes available. We apologize for the inconvenience and … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Initial Notification: webDEALER Performance Issues (11/29/2023 2:50 PM)
Motor Carrier Credentialing System (MCCS) Update
Our Motor Carrier Credentialing System (MCCS) issues have been resolved. Thank you for your patience! Source: Motor Carriers Motor Carrier Credentialing System (MCCS) Update
Posted in Motor Carriers
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RESOLVED: MVINet Customer Contact Line unavailable (11/22/2023 8:00 PM)
Good evening, The MVINet support phone number issue has been resolved. The dedicated MVINet support phone number (512) 465-1468 is restoredand operational. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles … Continue reading
Posted in Tax Assessor-Collectors
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RESOLVED: CRD Call Center unavailable (11/22/2023 @ 7:50 PM)
Good evening, The Consumer Relations Division (CRD) county phone number issue has been resolved. The dedicated county support phone number (512) 465-3351 is restored and operational. We apologize for the inconvenience and any impact on you or your customers. Thank you, … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on RESOLVED: CRD Call Center unavailable (11/22/2023 @ 7:50 PM)
UPDATE Notification: MVINet Customer Contact Line unavailable (11/22/2023 12:30 PM)
Good afternoon, The MVINet dedicated support phone number (512-465-1468) is currently unavailable. Support Staff are aware and are currently troubleshooting the issue. For the moment, please use the following options for MVINet dedicated support: Existing MVINet customers can email VTR-TSB@txdmv.govNew Contact … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on UPDATE Notification: MVINet Customer Contact Line unavailable (11/22/2023 12:30 PM)
Initial Notification: MVINet Customer Contact Line unavailable (11/22/2023 12:25 PM)
Good afternoon, The MVINet dedicated support phone number (512-465-1468) is currently unavailable. Support Staff are aware and are currently troubleshooting the issue. For the moment, please use the following options for MVINet dedicated support: Existing MVINet customers can email VTR-TSB@txdmv.govNew Contact … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: MVINet Customer Contact Line unavailable (11/22/2023 12:25 PM)
Initial Notification: CRD Call Center unavailable (11/22/2023 @ 12:10 PM)
Good afternoon, The Consumer Relations Division (CRD) dedicated county phone number (512-465-3351) is currently not available. It rings busy. Support Staff are aware and are currently troubleshooting the issue. For the moment, please use the following options for CRD … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: CRD Call Center unavailable (11/22/2023 @ 12:10 PM)
Completed: RTS Scheduled Maintenance (11/20/2023 @ 10:42 PM)
Good evening, The RTS System maintenance was completed as of 10:42 PM, Monday night (11/20/2023). Thank you, Texas Department of Motor Vehicles IT Services Division Source: Tax Assessor-Collectors Completed: RTS Scheduled Maintenance (11/20/2023 @ 10:42 PM)
Posted in Tax Assessor-Collectors
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Completed: webDealer Scheduled Maintenance (11/20/2023 @ 10:42 PM)
Good evening, The webDealer System maintenance was completed as of 10:42 PM, Monday night (11/20/2023). Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Completed: webDealer Scheduled Maintenance (11/20/2023 @ 10:42 PM)
Initial Notification: webDealer Scheduled Maintenance (11/20/2023 @ 10:00 PM)
Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduled maintenance for the webDEALER System starting at 10:00 PM Monday (11/20/2023), lasting up to 11:59 PM, Monday night. During the deployment window, you may experience intermittent connectivity when accessing the webDEALER system. As a reminder, … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Initial Notification: webDealer Scheduled Maintenance (11/20/2023 @ 10:00 PM)
Initial Notification: RTS Scheduled Maintenance (11/20/2023 @ 10:00 PM)
Good afternoon, The Texas Department of Motor Vehicles (TxDMV) will be implementing scheduledmaintenance for the RTS System starting at 10:00 PM, Monday (11/20/2023), lasting up to 11:59 PM Monday night. During the deployment window, you may experience intermittent connectivity when accessing the RTS System. Note: A notification update … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: RTS Scheduled Maintenance (11/20/2023 @ 10:00 PM)
TxDMV Holiday Hours – Thanksgiving 2023
In observance of Thanksgiving, the Texas Department of Motor Vehicles (TxDMV) will be closed on Thursday, November 23, and Friday, November 24. Vehicle title and registration services: Most vehicle title and registration services are provided by your county tax office. County … Continue reading
Posted in Motor Carriers
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Resolved: RTS, MVINet and Cognos (11/20/2023 9:07 AM)
Good morning, The RTS, MVINet, and Cognos login issues have been resolved. We apologize for the inconvenience and any impact on you or your customers. Thank you, Texas Department of Motor Vehicles IT Department Source: Tax Assessor-Collectors Resolved: … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Resolved: RTS, MVINet and Cognos (11/20/2023 9:07 AM)
Resolved: webDEALER Performance Issues (11/20/2023 9:05 AM)
Good morning, The webDealer login issues have been resolved. The webDealer system is now available. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDealer as soon as the system is accessible. Doing … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Resolved: webDEALER Performance Issues (11/20/2023 9:05 AM)
Initial Notification: webDEALER Performance Issues (11/20/2023 8:37 AM)
Good morning, Some users have reported that they are experiencing webDealer login issues. Support staff are aware and working to resolve the issues. We will provide updates as more information becomes available. We apologize for the inconvenience and any impact on you … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Initial Notification: webDEALER Performance Issues (11/20/2023 8:37 AM)
Initial Notification: RTS, MVINet and Cognos (11/20/2023 8:25 AM)
Good morning, We have received reports that RTS, MVINet, and Cognos are experiencing login issues. Support staff are currently working to resolve the issues. We will publish an update when the issues are resolved. We apologize for the inconvenience and any impact … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: RTS, MVINet and Cognos (11/20/2023 8:25 AM)
Resolved: webDEALER Performance Issues (11/15/2023 10:57 AM)
Good morning, The webDealer system performance issues have now been resolved. The webDealer system is now available as of 10:57 AM, Wednesday, November 15, 2023. We apologize for the inconvenience and any impact on you or your customers. Please remember … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Resolved: webDEALER Performance Issues (11/15/2023 10:57 AM)
Initial Notification: webDEALER Performance Issues (11/15/2023 9:38 AM)
Good morning, Some users have reported that the webDEALER system is experiencing intermittent performance issues. Support staff are aware and working to resolve the issues. We will provide updates as more information becomes available. We apologize for the inconvenience and … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Initial Notification: webDEALER Performance Issues (11/15/2023 9:38 AM)
Resolved: webDEALER Performance Issues (11/14/2023 06:30 PM)
Good evening, The webDealer system performance issues have now been resolved. The webDealer system is now available as of 06:30 PM, Tuesday, November 14, 2023. We apologize for the inconvenience and any impact on you or your customers. Please remember … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Resolved: webDEALER Performance Issues (11/14/2023 06:30 PM)
Initial Notification: webDEALER Performance Issues (11/14/2023 02:55 PM)
Good afternoon, Some users have reported that the webDEALER system is experiencing intermittent performance issues. Support staff are aware and working to resolve the issues. We will provide updates as more information becomes available. We apologize for the inconvenience and … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Initial Notification: webDEALER Performance Issues (11/14/2023 02:55 PM)
Resolved: AT&T Network Issues (11/13/2023 5:00 PM)
Good afternoon, AT&T has resolved the significant service outage affecting areas of North Texas. All affected counties may now access the Registration and Titling System (RTS). Thank you, Texas Department of Motor VehiclesIT Department … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Resolved: AT&T Network Issues (11/13/2023 5:00 PM)
Initial Notification: AT&T Network Issues (11/13/2023 11:45 AM)
Good morning, AT&T is currently experiencing a significant service outage affecting areas of North Texas. As a result, county tax offices in the area are experiencing a disruption in connectivity to the Registration and Titling … Continue reading
Posted in Tax Assessor-Collectors
Comments Off on Initial Notification: AT&T Network Issues (11/13/2023 11:45 AM)
Completed: webDEALER Planned Maintenance (11/09/2023 @ 10:22 PM)
Good evening, The webDEALER planned maintenance was completed as of 10:22 PM tonight, Thursday, 11/09/2023. Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. … Continue reading
Posted in Dealers and Manufacturers
Comments Off on Completed: webDEALER Planned Maintenance (11/09/2023 @ 10:22 PM)
